Key Responsibilities
• Analyze and understand business processes and requirements to develop effective technical solutions.
• Assist in the planning, designing, development, of new applications and enhancements to existing applications.
• Collaborate with IT team members, decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
• Prepare functional specification documents in accordance to new business requirements.
• Ensure compatibility and interoperability of business software applications.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Assist in the deployment of new applications and enhancements to existing applications.
• Identify, assess, and recommend software solutions and implementation partners to management.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Participate and sometimes drive IT projects to ensure that system requirements and data engineering needs are addressed throughout the project life cycle.
• Create systems models including integration points, specifications, diagrams, and charts to provide direction to internal stakeholders and third parties.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Provide orientation and training to end users for all modified and new systems.
Qualifications & Experience
• Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.
• Minimum of 5 years of experience in related fields with 3 to 4 years in systems and/or functional analysis.
• Proven experience in analysing, designing, and implementing information systems.
• Strong understanding of business processes and technical systems.
• Hands-on skills in SQL and databases (e.g. Oracle, SQL Server).
Other Prerequisites
• Excellent problem-solving skills and the ability to work under pressure. • Good project management skills.
• Excellent written and oral communication and interpersonal skills.
• Ability to conduct research into systems issues and products as required.
• Ability to communicate ideas in both technical and user-friendly language.
• Highly self motivated and directed.
• Keen attention to detail.
• Proven analytical and creative problem-solving abilities.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment