Key Responsibilities:
1. Threat Research: Work on researching emerging cyber threats specifically. You will monitor threat actor activities, study their tactics, techniques, and procedures (TTPs), and help identify potential risks.
2. Alert Triage and Incident Analysis: Support the analysis of security alerts generated by our in-house platform. You will work alongside the team to identify critical issues and provide timely
intelligence to help mitigate threats.
3. Data Collection and OSINT: Assist in gathering and analyzing data using Open Source Intelligence (OSINT) methodologies. You will help collect relevant information to support ongoing threat investigations.
4. Report Preparation: Contribute to the preparation of threat intelligence reports for internal and external stakeholders. You will learn how to convey complex technical information in a clear and
actionable manner.
5. SOP Development: Collaborate with the team to develop and refine Standard Operating Procedures (SOPs) for systematic threat analysis. Your input will help ensure that our procedures are efficient and scalable.
6. Cross-functional Collaboration: Work closely with various teams, including product development and data acquisition, to support the integration of new intelligence sources and improve the effectiveness of our threat intelligence platform.
Key Qualifications:
Educational Background: Completed a degree in Cybersecurity, Computer Science, Information Technology, or a related field.
Basic Knowledge of Cybersecurity: A foundational understanding of cybersecurity concepts, including web application security, threat analysis, and vulnerability assessment.
Familiarity with OSINT: Basic knowledge of Open Source Intelligence (OSINT) tools and methodologies for data collection.
Technical Skills: Familiarity with scripting languages such as Python, Ruby, or GO is a plus.
Experience with automation and data analysis tools will be advantageous.
Communication Skills: Strong written and verbal communication skills, with the ability to learn how to convey technical findings effectively.
Problem-Solving and Adaptability: A proactive attitude with strong problem-solving skills. You should be comfortable learning in a fast-paced and dynamic environment.
Additional Skills:
Interest in Cybersecurity Challenges: Participation in bug bounty programs, Capture The Flag (CTF) challenges, or cybersecurity competitions is a plus.
Willingness to Learn: A keen interest in developing skills in threat intelligence, threat actor profiling, and behavioral analysis.
About Saptang Labs
Leading AI-ML platform for unified cyber fraud management and threat intelligence, protecting your brand and customers
Leading the frontier in AI and ML, our platform offers a unified solution for cyber fraud management and threat intelligence, ensuring comprehensive protection for your brand and customers on a global scale. Our innovative technology leverages advanced machine learning algorithms and artificial intelligence to detect, analyze, and mitigate threats in real-time, providing a robust defense against cyber attacks and fraudulent activities.
Our platform integrates seamlessly into your existing systems, delivering actionable insights and automated responses to potential threats. By continuously learning and adapting to new fraud tactics, we stay ahead of cybercriminals, safeguarding your digital assets and customer data. Our solution covers a wide range of applications, from dark web, social media monitoring and identity verification to threat intelligence and anomaly detection.
With a commitment to excellence and a focus on innovation, we empower businesses to operate securely in the digital age. Our dedicated team of experts works tirelessly to enhance our platform, ensuring it meets the evolving needs of the global market. Trust us to protect your brand's reputation and provide your customers with the security they deserve. Join the ranks of industry leaders who rely on our AI-ML platform for superior cyber fraud management and threat intelligence.
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Job Description:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- 7+ years of experience in backend development, with proficiency in Python and/or Golang.
- Strong experience in front-end technologies, particularly React.
- Familiarity with cloud platforms (AWS, GCP, or Azure) and containerization tools like Docker and Kubernetes.
- Knowledge of Apache Spark is highly preferred.
- Solid understanding of database technologies, both relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., MongoDB, Cassandra).
- Experience with CI/CD pipelines and automated testing frameworks.
- Excellent problem-solving skills and a proactive attitude toward tackling challenges
Data Analyst
The Data Analyst supports business stewards in the implementation of and best practices for data quality concepts and tools. He/she will be accountable for providing and implementing end-to-end solutions for large complex projects and executing data quality processes. This role operationally supports the larger sales and marketing operations in the organization and partners with the business ops team and other business partners to analyze, troubleshoot and resolve issues through troubleshooting and root cause analysis. The Data Analyst be responsible to conduct extensive research on Web portals to capture various information relevant to the business. The analyst will also build reports and data sets to monitor data quality to ensure crisp data is available to drive decision-making. As a key member of the Business Operations team, the Data Analyst will be responsible for the quality and integrity of the data housed in core business systems, including Salesforce.com and Marketo, among others
What You’ll Do (but is not limited to)
- Raising data quality and performance levels in our organization, especially with respect to critical data elements, including accounts, contacts, leads, opportunities, and closed business.
- Establishing and maintaining a set of processes and controls aimed at ensuring data quality and integrity issues are surfaced and addressed on an ongoing basis
- Creating and publishing data hygiene reports so that the broader organization has visibility to the quality and integrity of the data at any given point in time as well as on an ongoing basis
- Ensuring best in class data sources are leveraged to enrich the quality of the data in our core systems
- Working closely with other members of the Business Operations team to surface and address data quality issues
- Ensuring that the data leveraged in core operational reporting is accurate and complete at all times
- Validating and processing data import inquiries
- Identifying, investigating, and managing the resolution and escalation of data quality issues
- Coordinating regular and ongoing data quality audits
- Coordinating various data cleanup tasks which include: deduping account and contact data, ensuring data enrichment via our standard tools is performed consistently and correctly, overseeing the SFDC account creation process to prevent duplicates and ensure all internal requirements are met
Your Qualifications
- BA/BS degree or equivalent practical experience
- 1-year minimum in a data management role
- Extensive research Capabilities in Web Portals
- Knowledge Required on MS office especially Excel
- Hands on CRM Applications, Salesforce Preferred
- Knowledge on Duns and Bradstreet Hierarchy
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- Having aptitude for computer systems and software and have strong analytical abilities.
- Ability to manage multiple priorities
- Logical thinker with superb interpersonal skills
- Ability to work well under pressure
- Organized and detail-oriented
- Comfortable with ambiguity
- Customer service oriented
- Great teammate
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In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visithttp://www.egnyte.com/">www.egnyte.com
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- Drive the product- and business-planning processes for cross-functional teams
- Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective
- Assess current competitor offerings and seek opportunities for differentiation
- Analyze product requirements and develop appropriate programs to ensure they’re met
- Develop, implement, and maintain production timelines across multiple departments
- Appraise new product ideas and strategize appropriate go-to-market plans
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- Build talent pipelines for current and future job openings
- Lead all sourcing strategies
- Manage our external partnerships with colleges, job boards and HR software vendors
- Implement online and offline employer branding activities
- Prepare and review our annual recruitment budget
- Oversee all stages of candidate experience (including application, interviews and communication)
- Forecast hiring needs based on business growth plans
- Manage, train and evaluate our team of recruiters
- Participate in and host recruitment events to drive awareness of our company
- Develop a network of potential future hires (e.g. past applicants and referred candidates)
- Measure key recruitment metrics, like source of hire and time-to-hire
Desired Candidate Profile
- Proven work experience as a Talent Acquisition Specialist or similar role
- Demonstrable experience managing full-cycle recruiting and employer branding initiatives
- Solid understanding of sourcing techniques and tools (e.g. social networks)
- Hands-on experience with Applicant Tracking Systems (ATSs) and HR databases
- Good team-management abilities
- Excellent communication skills with the ability to foster long-term relationships (with internal teams, external partners and candidates)
- BSc/MSc in Human Resources Management or relevant field
Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
- Creating and executing communication plan during any issue affecting large sets of customers
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Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives
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