Quality Analyst

Job Description – AI Developer

Job Description 

We are seeking a forward-thinking AI Developer with expertise in Generative AI, Machine Learning, Data Science, and Advanced Analytics. In this role, you will design, optimize, and deploy scalable AI solutions that power automation, personalization, and decision intelligence. You will closely collaborate with data engineers, product leaders, and business stakeholders to develop production-grade AI systems aligned with the latest enterprise AI trends such as LLM, prompt engineering, multimodal AI, and trustworthy/ethical AI practices.

This is a unique opportunity to work at the forefront of AI innovation, shaping high-impact solutions that address real-world challenges across industries.

Key Responsibilities

• Design and deploy advanced Generative AI models including LLMs, diffusion models, and multimodal architectures.
• Develop and fine-tune ML/DL solutions for NLP, computer vision, time-series forecasting, and predictive analytics.
• Implement RAG pipelines, embeddings-based search, and knowledge graph integrations to enhance context-aware AI applications.
• Stay ahead of AI research, industry trends, and tools (multi-agent systems, federated learning, privacy-preserving ML).

What we are looking for

• Strong programming background in Python (primary), R & Familiar with Object Oriented Programming Language.
• Proficiency in any of the framework PyTorch, TensorFlow, SAS, ChemBerta.
• Expertise in Machine Learning & Deep Learning.
• Strong grounding in mathematics & applied statistics (linear algebra, probability, optimization).

Qualifications

• Bachelor’s, Master’s, in Computer Science, Artificial Intelligence, Data Science, or related fields. We also welcome PhD scholars.
• 0–6 years of proven experience into AI development, optimization, and production deployment.

Preferred / Nice to Have

• Someone who is passionate about GEN AI is ideal candidate & did Research contributions or open-source AI project contributions.
• Exposure to multimodal AI, agent-based systems, or reinforcement learning.
• Knowledge of AI safety, interpretability frameworks, and responsible AI practices.

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

Key Responsibilities:

- Perform cold calling to generate interest and engage potential customers

- ⁠Arrange and deliver product demonstrations tailored to customer needs

- ⁠Conduct regular follow-up calls to nurture leads and drive conversions

- ⁠Identify, research, and qualify new business opportunities

- ⁠Meet customers in person when required to build strong relationships

- ⁠Collaborate with internal teams to align strategies and improve sales processes

- ⁠Work with international customers and adapt to varied time zones and expectations

Key Requirements:

- Experience selling into the Hospitality Sector strongly preferred

- ⁠Minimum 1.5 years of experience in business development or sales

- ⁠Proven experience working with international clients

- ⁠Strong communication, negotiation, and presentation skills

- ⁠Self-driven with the ability to work independently and meet targets

- ⁠Willingness to travel for client meetings as necessary

JD-

Job Title: Full Stack Developer (ASP.NET & MySQL)

Experience Required: 3 to 5 Years

Location: Kalina, Mumbai (Onsite)

Employment Type: Full-Time

About the Role:

We are looking for a skilled and proactive Full Stack Developer with 3 to 5 years of hands-on experience in ASP.NET and MySQL to join our dynamic team in Kalina, Mumbai. This is a fully onsite role, ideal for professionals who enjoy working in a collaborative office environment and are passionate about building scalable web applications.

Key Responsibilities:

• Design, develop, test, and maintain web applications using ASP.NET (MVC/Web API).
• Write clean, scalable, and efficient code for both front-end and back-end development.
• Develop and manage MySQL databases, including design, optimization, and complex queries.
• Collaborate with UI/UX designers, front-end developers, and other stakeholders to deliver seamless user experiences.

Required Skills & Qualifications:

• 3 to 5 years of experience in full stack development.
• Strong proficiency in ASP.NET (MVC, Web API) and C#.
• Solid experience with MySQL database design, queries, and optimization.
• Good understanding of front-end technologies such as HTML, CSS, JavaScript, and jQuery.
• Familiarity with version control tools like Git.

Good to Have (Preferred):

• Experience with front-end frameworks (e.g., Angular, React).
• Knowledge of RESTful API development and integration.
• Understanding of Agile methodologies.

Location & Work Mode:

• Location: Kalina, Mumbai
• Work Mode: Onsite (Work from Office)

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

Key Responsibility 

Create a systematic, process-driven approach to partner outreach and relationship management.

Keep a great ongoing relationship with AWS and offer new ways to grow the partnership.

Can-do attitude individual who enjoys networking and establishing relationships.

Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

Analyse and identify opportunities to secure new business by partnering with Anaplan.

Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.

Identify new markets to widen the market base for enhanced revenue and profit generation.

Administer the entire sales process as per plan.

Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.

Manage pricing and other sales proposal activities and provide support to the marketing department.

Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.

Collaborate with Anaplan for conducting events for enhancing business growth.

Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

Takes overall accountability for business planning and implementation.

Personal Attributes

You have the resilience to bounce back after minor setbacks.

You have the achievement orientation to achieve the target and do what it takes.

• 2+ years of experience in Front React Native development
• Experienced in using Mobile Views on iOS and Android
• Good understanding of MVC frameworks
• A knack for writing clean, readable React-Native code
• Solid understanding of object-oriented programming
• Understanding Agile Development and Scrum practices
• Familiarity with version control Git (Github or Gitlab)

• Design and develop n-tier .NET web applications using C#,http://asp.net/">ASP.NET,JavaScript technologies and SQL Server.
• Home of the Microsoft http://asp.net/">ASP.NET development community. Download Visual Studio, post to the forums, read http://asp.net/">ASP.NET blogs and learn about http://asp.net/">ASP.NET.
• Excellent communication to interact with business teams.
• Check that system is unit tested and verified according to requirements.
• Assist Dev Lead on the technical issue resolution Engineer, Data Scientist)

Desired Skills:

• Experience — 8+ years of relevant experience
• Experience in designing and developing Sitecore-based web application
• Experience in developing complex, high-availability, high-volume, and n-tier applications
• Any Graduate