Relation Manager

About the job

Job Description

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention. 

Developing and maintaining strong relationships with SME clients, understanding their business needs, and providing personalized service. 

Identifying and pursuing new business opportunities within the SME sector to grow the insurance company & client base and revenue. 

Ensuring smooth and efficient service delivery to SME clients, addressing their queries and concerns promptly.

Managing a portfolio of SME clients, monitoring their insurance needs, and proactively engaging with them to ensure client satisfaction and retention.

Selling insurance products and services to SMEs, as well as cross-selling other relevant financial products offered by the company 

Working with internal teams and customer service, to facilitate seamless service

delivery to SME clients. 

Skills And Qualifications

 Excellent communication, interpersonal, and negotiation skills.

 Proven track record of achieving sales targets and identifying new business opportunities.

 Understanding of various insurance products and policies relevant to SMEs.

 Providing customer service and building long-term relationships.

 Well Experienced & Familiarity with the unique needs and challenges of SME businesses.

 Bachelor’s Degree.

EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.

Prerequisites:

- Experience: 5 years of experience in Social Media Department and 2 years as social media manager

- Skills: Proficient in Social Media Marketing, Digital Marketing, and Social Media Optimization (SMO).

- Content Strategy: Strong experience in strategizing content for social media and developing content calendars.

- Analytical Skills : Ability to analyze social media metrics and insights to improve performance.

- Creativity: Excellent creative thinking and problem-solving abilities.

- Organizational Skills: Strong organizational and time management skills to manage multiple campaigns and projects simultaneously.

- Leadership: Proven leadership experience in managing and mentoring a team of junior managers and executives

- Qualifications: Bachelor’s degree in Marketing, Communications, or a related field.

Key Responsibilities:

Social Media Strategy & Execution:

- Develop and implement comprehensive social media strategies aligned with the brand’s objectives.

- Strategize content for the upcoming month, considering key themes, seasonal trends, and campaigns.

- Oversee the creation and execution of content calendars, ensuring timely delivery and relevance across platforms.

Team Management:

- Supervise, guide, and mentor junior social media managers, ensuring successful campaign execution.

- Coordinate team efforts to ensure smooth day-to-day execution of social media tasks and initiatives.

-

 Brand Partnerships & Collaboration:

- Manage brand tie-ups, collaborations, and influencer partnerships to increase brand visibility and engagement.

- Ensure effective communication and coordination between internal teams and external stakeholders for seamless campaign execution.

Content Creation & Planning:

- Collaborate with the creative team to create compelling content that resonates with the target audience and aligns with the brand’s voice.

- Oversee the development of monthly content calendars and ensure all content is on-brand, consistent, and engaging.

Paid Campaigns & Reporting:

- Oversee and optimize paid campaigns across Meta and Google Ads, ensuring cost-effectiveness and maximum performance.

- Track campaign metrics such as engagement, reach, conversions, and ROI, providing detailed reports and actionable insights for improvement.

Social Media Optimization (SMO):

- Implement best practices for Social Media Optimization to improve organic engagement and visibility.

- Continuously optimize content for performance across various social media platforms.

Miscellaneous Tasks:

- Travel for shoots and other brand-related activities as required.

- Perform miscellaneous tasks as assigned by management to support the growth of the social media strategy.

Key responsibilities

• Develop and execute sales strategies to achieve sales targets and revenue goals.
• Identify and target potential clients in the assigned territory through market research, networking, and prospecting.
• Build and maintain strong relationships with existing clients, providing exceptional customer service and addressing their advertising needs.
• Conduct presentations and sales pitches to potential clients, effectively communicating the benefits and features of our transit media advertising solutions.
• Prepare and present sales proposals and contracts, negotiating terms and pricing to secure new business.
• Collaborate with the creative team to develop customized advertising solutions that meet the specific requirements of clients.
• Monitor market trends, competitor activities, and industry developments to identify new business opportunities.
• Meet or exceed sales targets and contribute to the overall growth and success of the company.
• Prepare regular sales reports, providing updates on sales activities, revenue forecasts, and client feedback.
• Stay up-to-date with industry trends and developments in transit media advertising, continuously enhancing product knowledge and sales techniques.

Key skills and experience required

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 1 years of successful sales experience in the advertising industry, preferably in transit media advertising, Digital Media Sales or related fields.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and presentation skills, with the ability to articulate the value proposition of transit media advertising to clients.
• Excellent negotiation and closing skills, with the ability to create win-win solutions.
• Self-motivated and target-driven, with a proactive approach to sales.
• Ability to build and maintain strong relationships with clients and internal stakeholders.
• Proficient in using CRM software and sales analytics tools.
• Familiarity with the local advertising market and a strong network of potential clients is highly desirable.

We are looking for an Android Developer responsible for the development and maintenance of applications aimed at a range of devices including mobile phones and tablet computers. Your primary focus will be development of applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential

Roles and Responsibilities

² Design and build applications.

² Ensure the performance, quality, and responsiveness of applications

² Collaborate with a team to define, design, and ship new features

² Identify and correct bottlenecks and fix bugs

² To maintain the code quality, organization, and automation

² Work with the development team consisting of architects, UI designers, product managers, testers to deliver high quality mobile product & services

² Develop, test and rollout optimised UIs for diff versions/device

² Translate designs and wireframes into high quality code

² Build for multi device & multi platform scenario i.e mobile website along with mobile app

² Design, build, and maintain high performance, reusable, and reliable Java code

² Ensure the best possible performance, quality and responsiveness of the application

² Adaptability is a key factor to becoming a great Android app developer

² Identify the bugs ,correct bottlenecks and fix bugs

Skills Required:

² Prominent hands on experience in Native Android, Native iOS or Both.

² Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes

² An Android app developer must be well-versed with Java programming language.

² Familiarity with RESTful APIs to connect applications to back-end services

² Strong knowledge on UI design principles, patterns, and best practices

² Having knowledge about offline storage, threading, and performance tuning

² Knowledge of the open-source Android ecosystem and the libraries available for common tasks

² A knack for benchmarking and optimization

² Ability to understand business requirements and translate them into technical requirements

² Understanding of Google’s Android design principles and interface guidelines.

² Proficient with Objective-C or Swift.

² Understanding of Apple’s design principles and interface guidelines

² Knowledge of low-level C-based libraries is preferred

² Familiarity with cloud message APIs and push notifications

² Knack for benchmarking and optimization

² Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

² Familiarity with continuous integration.

Why LiftOff? 

We at LiftOff specialize in product creation, for our main forte lies in helping Entrepreneurs realize their dream. We have helped businesses and entrepreneurs launch more than 70 plus products.

Many on the team are serial entrepreneurs with a history of successful exits.

As a Data Engineer, you will work directly with our founders and alongside our engineers on a variety of software projects covering various languages, frameworks, and application architectures.

About the Role

If you’re driven by the passion to build something great from scratch, a desire to innovate, and a commitment to achieve excellence in your craft, LiftOff is a great place for you.

• Architecture/design / configure the data ingestion pipeline for data received from 3rd party vendors
• Data loading should be configured with ease/flexibility for adding new data sources & also refresh of the previously loaded data
• Design & implement a consumer graph, that provides an efficient means to query the data via email, phone, and address information (using any one of the fields or combination)
• Expose the consumer graph/search capability for consumption by our middleware APIs, which would be shown in the portal
• Design / review the current client-specific data storage, which is kept as a copy of the consumer master data for easier retrieval/query for subsequent usage

Please Note that this is for a Consultant Role

Candidates who are okay with freelancing/Part-time can apply

Why LiftOff? 

We at LiftOff specialize in product creation, for our main forte lies in helping Entrepreneurs realize their dream. We have helped businesses and entrepreneurs launch more than 70 plus products.

Many on the team are serial entrepreneurs and have had a history of successful exits.

• 5+ years of experience, working on frontend technologies
• Individual contributor - responsible for the design, coding, and unit testing
• Should have good working experience in React and React Native
• Should have a good understanding of state management in frontend/UI applications
• Proficiency in Javascript / ECMAScript 6+
• Creating custom, general-use modules, and components that extend the elements and modules of React
• Good knowledge of data structures, problem-solving / algorithms
• Knowledge of creating custom / reusable components
• Should know OOP Concepts

We are a group of passionate people driven by a set of core values. We strive to make every process transparent and have flexible work timings along with great startup culture and vibe. There are no job designations because its a flat hierarchy.

Roles and Responsibilities:

1. Create interest in Metapercept solutions through social media, mail outreach, LinkedIn, and other channels.
2. Generate leads and appointments, contacting potential clients to establish rapport and arrange meetings.
3. Planning and overseeing new marketing initiatives.
4. Help drive revenue within targeted accounts.
5. Meet annual growth targets.
6. Provide ongoing opportunity forecasting.
7. Promote a high level of customer satisfaction.
8. Researching organizations to find new opportunities.
9. Developing goals for business growth and ensuring they are met.

Required Abilities:

• Highly motivated and have a hunter mentality.
• Excellent listening, writing, and communication skills.
• Ability to flourish with minimum guidance, be proactive, and handle uncertainty.

About your Role

At Fintech Primitives we are reimagining WealthTech from the ground up. We are a B2B fintech infra company with deep customer obsession. We currently power some of the fastest growing fintechs and enterprises. We are on a high growth track and need people like you to join us on this mission towards hyper-scale.

We are looking for Integration and Support superheroes to help our customers succeed. This is your chance to work directly with multiple fintechs / enterprises and help them realize their dreams of changing how investing works.

Your Career   

You will join the highly skilled team who are responsible for delivering Cybrilla’s Fintech Primitives services. You represent the company for the world outside, it’s that simple! When the customer closes technical sessions or queries they should feel confident about knowing our products and services. In short, they should be equipped with the tools to be successful. In short, they should be equipped with the tools to be successful. 

Responsibilities : 

 Your customers are developers here who are integrating Fintech primitives APIs, you make an impact by providing implementation, integration and operational guidance. You independently dive into the problem with the eye to both immediate resolution and follow-up through changes and automations.

This enables our customers to develop an awesome product!  

Diagnose and troubleshoot concerns 

1. Often customers may not know where the issue lies - so ask simple, accurate and complete data inputs to understand the problem and get started with root cause analysis and resolution.
2. Time is of the essence - by providing timely response and resolution within the SLA, you induce confidence and path to great relationship building with your customers.
3. Collaborate and coordinate with cross-functional teams (delivery, product, operations, engineering, related 3rd parties, customer) and look for ways to improve the velocity of issue resolution.
4. Handle interruptions \ technical upgrades via upfront communication, keeping customers up to date at all times until resolution.

Help customers implement product 

1. Be updated! - by continuously improving your technical and operational understanding of the product, you provide the latest and greatest product implementation assistance to the customers. 
2. Enable smooth integration of the product into customer’s business by resolving technical or operational queries at any stage of implementation.
3. Enable faster onboarding and go live by guiding them at every step of the implementation. 

Represent customer issues

1. Understand areas of product and service improvement during collaboration with internal teams and external customers.
2. Correlate technical and operational issues across product verticals as well as customer accounts.
3. Act as a customer advocate and drive enhancements and feature requests with internal teams on products and services. 
4. Utilize feedback to improve customer experience and debugging strategies.

Required Skills and Experience - 

 Must have skills -  

• 7 to 10 years of experience as a Customer Success Engineer.
• Problem-solving and troubleshooting skills.
• Strong will to provide customer services according to agreed SLA’s.
• Degree in Programming or scripting language and databases.

Good to have skills - 

• Exposure to mutual funds as an investor is preferable.

What’s in it for you?

• Opportunity to work on a unique developer first platform for the Indian wealth management industry.
• Opportunity to work with a highly respected & appreciated fintech company.
• Opportunity to solve deep domain and technology problems, at scale.
• Increasing your geek quotient, by attending meetups and conferences. Yes, we dig that stuff.
• Grow exponentially, by working in small and transparent teams.
• Who says you can’t make friends at work, we do!

Job Summary: We are looking for a senior DevOps engineer to help us build functional systems that improve customer experience. They will be responsible for deploying product updates, identifying production issues and implementing integrations that meet our customers' needs. 

Key Responsibilities

• Utilise various open source technologies & build independent web based tools, microservices and solutions
• Write deployment scripts 
• Configure and manage data sources like MySQL, Mongo, ElasticSearch, etc
• Configure and deploy pipelines for various microservices using CI/CD tools
• Automated server monitoring setup & HA adherence
• Defining and setting development, test, release, update, and support processes for DevOps operation
• Coordination and communication within the team and with customers where integrations are required
• Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.
• Work with product team  to design automated pipelines to support SaaS delivery and operations in cloud platforms.
• Review and act on the Service requests, Infrastructure requests and Incidents logged by our Implementation teams and clients. Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues
• Modifying and improving existing systems. Suggest process improvements and implement them.
• Collaborate  with Software Engineers to help them deploy and operate different systems, also help to automate and streamline company's operations and processes.
• Developing interface simulators and designing automated module deployments.

Key Skills

• Bachelor's degree in software engineering, computer science, information technology, information systems.
• 3+ years of experience in managing Linux based cloud microservices infrastructure (AWS, GCP or Azure)
• Hands-on experience with databases including MySQL. 
• Experience OS tuning and optimizations for running databases and other scalable microservice solutions 
• Proficient working with git repositories and git workflows
• Able to setup and manage CI/CD pipelines
• Excellent troubleshooting, working knowledge of various tools, open-source technologies, and cloud services
• Awareness of critical concepts in DevOps and Agile principles
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker and problem-solving skills
• Extensive experience in DevOps engineering, team management, and collaboration.
• Ability to install and configure software, gather test-stage data, and perform debugging.
• Ability to ensure smooth software deployment by writing script updates and running diagnostics.
• Proficiency in documenting processes and monitoring various metrics.
• Advanced knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software development trends and innovation.
• Exceptional interpersonal and communication skills
• 
  

Experience:

• Must have  4+ years of experience as Devops Engineer in a SaaS product based company

About SuperProcure

SuperProcure is a leading logistics and supply chain management solutions provider that aims to bring efficiency, transparency, and process optimization across the globe with the help of technology and data. SuperProcure started our journey in 2017 to help companies digitize their logistics operations. We created industry-recognized products which are now being used by 150+ companies like Tata Consumer Products, ITC, Flipkart, Tata Chemicals, PepsiCo, L&T Constructions, GMM Pfaudler, Havells, others. It helps achieve real-time visibility, 100% audit adherence & transparency, 300% improvement in team productivity, up to 9% savings in freight costs and many more benefits. SuperProcure is determined to make the lives of the logistic teams easier, add value, and help in establishing a fair and beneficial process for the company. 

Super Procure is backed by IndiaMart and incubated under IIMCIP & Lumis, Supply Chain Labs. SuperProcure was also recognized as Top 50 Emerging Start-ups of India at the NASSCOM Product Conclave organized in Bengaluru and was a part of the recently launched National Logistics policy by the prime minister of India. More details about our journey can be found here

Life @ SuperProcure 

SuperProcure operates in an extremely innovative, entrepreneurial, analytical, and problem-solving work culture. Every team member is fully motivated and committed to the company's vision and believes in getting things done. In our organization, every employee is the CEO of what he/she does; from conception to execution, the work needs to be thought through.

Our people are the core of our organization, and we believe in empowering them and making them a part of the daily decision-making, which impacts the business and shapes the company's overall strategy. They are constantly provided with resources, 

mentorship and support from our highly energetic teams and leadership. SuperProcure is extremely inclusive and believes in collective success.

Looking for a bland, routine 9-6 job? PLEASE DO NOT APPLY. Looking for a job where you wake up and add significant value to a $180 Billion logistics industry everyday? DO APPLY.

OTHER DETAILS

• Engagement : Full Time
• No. of openings : 1
• CTC : 12 - 20lpa

Are you looking to work in a fast-paced technology company that helps you grow in your career? A job that allows you to be part of a high-growth passionate environment that rewards your hard work with extremely aggressive learning? Come to work in the VizExperts' R&D team and be a part of our growth story!

The VizExperts! (https://www.vizexperts.com/about-us">https://www.vizexperts.com)

VizExperts works in high growth areas like Virtual & Augmented Reality. We serve Global & Domestic Enterprise customers on their Digital Transformation journey. VizExperts has a cool & innovative product profile with infinite growth opportunities awaiting you! We have been voted as the top Virtual Reality company in Asia Pacific and are growing fast into new markets with our cool new product, Exxar. 

We have our global presence along with headquarters in USA, Malaysia and Bangladesh.

Product ( https://www.exxar.cloud/">https://www.exxar.cloud )

Exxar is a product line that accelerates Digital Transformation for enterprise clients. Exxar CAD is a SAAS software product that works alongside CAD applications and transforms them into a VR-enabled Design Review & Validation tool. A large number of clients have adopted this technology in the Manufacturing (Automotive, Shipbuilding, Railways, Heavy Engineering) and Engineering Education (IITs, private engineering colleges) verticals. 

3D Game / AR & VR Developer

We are looking for smart engineers with knowledge and passion for Interactive 3D Game Development in AR & VR technologies to work on our exciting advanced technology. This position is for our Gurgaon R&D center. The person should have hands on experience or very good working knowledge in

• C++ (mandatory)

• Unreal Engine, Unity  (mandatory)

Benefits include:

- Structured training program

- Fee Reimbursement for continued education

- Flexible timings and supportive work culture

Ready to join us on this exciting journey?

We are scheduling interviews instant job offers for candidates who qualify our hiring criteria.