Job Summary Connect and Interact with customers on Social Platforms including but not limited to Facebook, Twitter, LinkedIn and Blogs Compose responses independently and in accordance with processes guidelines Provide professional yet personalized experience on all interactions with the customers on Social Platforms Should be an expert in leading Social Practices Lead and leverage Social Media to meet the brand objectives Responsibilities and Duties Excellent interpersonal skills, with the ability to troubleshoot functional and non- functional issues correctly and clearly Perform post-resolution follow-ups to help requests / to follow up on cases till closure flawlessly Ability to work independently with little or no guidance You will be expected to write copies and curate the available content to be posted as blogs, articles, stories etc Should be flexible in learning different processes and be cross-skilled Make improvement suggestions on products and services from customer feedback for better service delivery Sourcing CVs through social media Required Experience, Skills and Qualifications Excellent communication skills and fluency in English. Demonstrable social networking experience and social listening knowledge. Proven working experience in social media or related fields (added advantage) You must be a social media software whiz kid. We need you to listen in - monitor social media conversations and tell us what's going on To keep abreast of the latest trends in social media In-depth knowledge of all social media channels A can-do attitude Candidates who are MBA in Marketing/ Graduates in Journalism preferred.

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About Teamlease Services Limited

Founded :

2002

Type

Size :

100-1000

Stage :

Profitable

About

Teamlease.com is India's leading recruitment and online job portal. The company serves more than 3500 employers and offers them a range of solutions to their problems with productivity, recruitment, and scaling. Teamlease, a Fortune India 500 company that is listed on both the NSE and the BSE, has hired 17 million people over the course of the preceding 17 years. Teamlease, one of the employers in India whose business is expanding at the quickest rate, is also responsible for the country's first vocational university. The company caters to large, medium, and small clients, providing them with solutions in the areas of employability, employment, and the convenience of doing business.

TeamLease Skills University, India's first vocational university, was founded in Vadodara by the company in conjunction with the state government of Gujarat. The organization now has approximately 200,000 colleagues who are dispersed around the country in more than 6,600 locations. Additionally, it has employed more than 1.7 million people to this point and has future ambitions to add millions more.

Connect with the team

davidsalmon raja

Gaurav Dixit

Rishabh T

vijay vykuntapu

Preethi Nair

Company social profiles

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