📌 Detailed Job Description – US & Canada Logistics Expert
Position Title: US & Canada Logistics Expert
Location: Mohali Punjab
Department: Logistics & Operations
Employment Type: Full-Time
Reporting To: Operations Manager / Client Account Manager
Role Overview
The US & Canada Logistics Expert will be responsible for managing end-to-end logistics operations for North American clients, ensuring timely dispatch, accurate tracking, efficient load planning, carrier coordination, documentation accuracy, and customs compliance. This role requires strong operational knowledge of US & Canadian logistics, including ACE/ACI customs processes, FTL/LTL shipments, and freight forwarding coordination.
You will serve as the bridge between shippers, carriers, and customs brokers while maintaining a high level of client satisfaction through effective communication and 24/7 operational support.
Key Responsibilities
- 1. Dispatch & Daily OperationsAssign loads to carriers/drivers based on capacity, location, and schedule.
- Monitor pickup and delivery timelines, ensuring on-time performance (OTP ≥ 95%).
- Maintain communication with drivers for real-time updates.
- Record daily activities in TMS and provide EOD reports to clients.
- 2. Track & TraceProactively track shipments (FTL, LTL, Intermodal, Parcel) across US & Canada.
- Contact drivers/carriers every 2–3 hours for status updates.
- Provide clients with real-time visibility of their shipments.
- Identify exceptions (delays, route changes, breakdowns) and escalate promptly.
- 3. Load Planning & Carrier RelationsExpert knowledge of Load board and arrange loads for trucks
- Plan efficient load assignments considering cost, service levels, and regulations.
- Build and maintain strong relationships with carriers and owner-operators.
- Negotiate freight rates, spot rates, and accessorial charges.
- Maintain a carrier database for recurring business.
- 4. Documentation & Customs SupportPrepare Bills of Lading (BOL), Commercial Invoices, Packing Lists, and PODs.
- Support US brokers with ACE (Automated Commercial Environment) entries.
- Support Canadian brokers with ACI (Advance Commercial Information) filings.
- Ensure accurate HS codes, NAFTA/USMCA compliance, and duty/tax calculations.
- Maintain audit-ready documentation as per CBP (US Customs) & CBSA (Canada Border Services) requirements.
- 5. Freight Forwarding CoordinationCoordinate with international freight forwarders for air & ocean shipments.
- Manage bookings, container tracking, and export/import paperwork.
- Ensure smooth coordination between first-mile, main leg, and last-mile partners.
- Handle exceptions such as rollovers, customs delays, and port congestion.
- 6. Customer & Stakeholder SupportAct as the first point of contact for shippers, carriers, and customs brokers.
- Provide 24/7 coverage (rotational/night shifts) aligned with North American time zones.
- Resolve escalations (missed pickup, damage, misrouted cargo).
- Provide proactive communication to clients for all key milestones.
- Key Performance Indicators (KPIs)On-Time Dispatch & Delivery: ≥ 95% loads dispatched/delivered on schedule.
- Tracking Accuracy: ≥ 98% tracking updates captured in TMS within SLA.
- Documentation Accuracy: ≥ 99% error-free BOL, invoices, and customs filings.
- Carrier Retention: Maintain ≥ 90% repeat carriers for regular routes.
- Customer Satisfaction (CSAT): ≥ 4.5/5 rating from client feedback.
- Issue Resolution TAT: 90% of escalations resolved within 1 business day.
- Required Qualifications2–5 years of relevant experience in US/Canada logistics (dispatch, brokerage, freight forwarding, or customs).
- Strong knowledge of FTL, LTL, Intermodal, and Cross-Border logistics.
- Familiarity with TMS software (McLeod, Rose Rocket, MercuryGate, Truckstop, DAT).
- Understanding of ACE/ACI filing processes and cross-border compliance.
- Excellent English communication skills (written & verbal).
- Proficiency in MS Excel, Google Workspace, and logistics systems.
- Preferred SkillsExperience with freight brokerage or 3PL operations.
- Knowledge of USMCA/NAFTA trade compliance.
- Exposure to air/ocean freight forwarding documentation.
- Ability to work night shifts to support North American business hours.
- Why Join Us?Opportunity to work with leading US & Canadian logistics companies.
- Gain cross-border expertise in freight, dispatch, and customs compliance.
- Fast-track career growth with global exposure.
- Competitive salary, shift allowance, and performance bonuses.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Augmentive Business 7 Solutions Pvt Ltd
About
Company social profiles
Similar jobs
Technical Support Operations
- Infrastructure support and escalation management
- Effective management of infrastructure
- Proactive maintenance of Infrastructure at branches and HO
- Timely closure of tickets with in SLA
- Maintaining 100% uptime of Network.
- Proactive monitoring maintenance of network and Internet bandwidth
- Maintaining the working condition of the IT assets.
- Preparing the IT assets for the new joinees in a timely and effective manner.
- On-time execution of assigned projects;
- Proper utilization of the existing and newly added infra tools and assets. i.e EPM, Antivirus, etc.
- Ensure the regular Security measures are taken on the infrastructure.
- Ensure the process adherence as per IT Policies
Qualifications:
- 3 + years of overall experience in IT Infrastructure domain.
- Degree in Computer Sciences / IT or equivalent
Other Requirements:
- Keen interest in experimenting with new Technology/gadgets/systems
- Should take the responsibility for Infrastructure needs and fulfill the same
- Should be a great team player and a good manager
- A great multitasker who should be able to work in a demanding environment
- Should be well connected with the vendor community
- Strong written and oral communication and interpersonal skills
- Must have a go-getter attitude.
- High social responsibility & Integrity
- Compliance twitho policies, rules, and regulations
- Belief in Teamwork & Effective leadership
Technical Skills
- Good Knowledge on the end point infra support and server support
- Good Knowledge on IT security
- Linux, Windows OS knowledge
- Good knowledge on Networking and network security
Soft Skills
- Escalation handling
- Vendor management
- Good Decision making skill
AngularJS (1.x)
Angular (2+)1. Develop and maintain user interfaces for web applications using Angular,
They are building and implementing top-notch user interfaces using JavaScript and the Angular framework.
Writing efficient JavaScript code while also using HTML and CSS
Ensuring high performance on mobile and desktop
Able to write unit test cases
2. Work on the latest version of Angular (Angular 14 and above) to implement robust and scalable solutions.
3. Designing, coding, testing, and deploying the application.
4. Debugging issues in the application code to ensure it is working correctly
5. Collaborate with cross-functional teams to integrate RESTful APIs and ensure seamless application functionality.
6. Work according to Agile methodologies, participating in sprints, retrospectives, and other Agile ceremonies.
7. Demonstrate effective communication skills in English, enabling smooth collaboration in an international environment.
8. Adaptability and flexibility to work closely with deployment teams across various time zones.
AngularJS (1.x)Angular (2+)
React.js
NodeJS (Node.js)
MongoDBDuties and responsibilities
- Responsible for the development of new highly responsive, web-based user interface
- Construct visualisations that are able to depict vast amounts of data
- Work and collaborate with the rest of the engineering team
- Work with the product team and graphic designers
- Learn and understand user interactions
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it
Requirements and qualifications
- Experience in Work Frontend Frameworks like Bootstrap, MUI & Antd.
- Must have experience in ES6
- Hands-on experience with REACT REDUX
- Hands-on experience with REDUX SAGA or REDUX ToolKit
- Experience with HTML5 / CSS3
- Experience in creating REST API's based on NODE JS
- GraphQL is a plus
- Must have Git knowledge
- Team player
- Good time-management skills
- Good interpersonal and communication skill
This role will drive operations on focused contractual agreements while working with a team of highly motivated, technical individuals who work in a collegial, collaborative work environment. Your key role is leading and coordinating a multisite VMWare operation ensuring systems and resources remain operational. In addition, you would contribute to the analysis and formulation of strategic performance direction across all areas of responsibility.
Primary Responsibilities
- Support the full system engineering life-cycle of VMware infrastructure: requirements analysis, design, development, integration, testing and implementation
- Manage and maintain multiple vCenter, vSphere, ESXi systems to include VSAN clusters
- Ensure security patching and system hardening are maintained to meet integrity and availability requirements
- Maintain system resource optimization based on analysis of hosted systems
- Draft and review information security policies, standards, and procedures.
- Complete risk and vulnerability assessment at the network, system, and application level.
- Complete regular situational awareness reports and daily monitoring
Desired Certifications / Training:
- VMware VCP or higher
- System Admin / Data Center Admin Training
EDUCATION & EXPERIENCE:
- Requires BE
- 1.5 + – 7 years of prior relevant experience
Target Closure of Hiring
- 12th Dec 2022
Pay Range:
- 4 L to 16 L INR
Remotework
- No
Night Shift
- as per Shift on Roaster
Location
- Mumbai
Android Development
Kotlin
JavaResponsibilities
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements and skills
- BS/MS degree in Computer Science, Engineering or a related subject
- 3 years Proven software development experience and Android skills development
- Proven working experience in Android app development and
- Have published at least one original Android app
- Experience with Android SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle.
We are looking for a “Street Smart” Media sales executive
- Understand KreedOn’s advertising opportunities to build relevant brand solutions for our advertisers and deliver the highest level of sales.
- Reaching out to and building relationship with all the major Digital Ad Agencies & Ad- Networks
- Prospect, penetrate and create new relationships with clients and advertising agencies.
- Will be responsible to map clients and generate business for all properties that can be monetized on KreedOn platform.
- Understand the value of KreedOn's products and pricing as well as competitive offerings and articulate KreedOn’s benefits in a manner meaningful to the customer.
- Job would require researching Relevant customers, Cold calling them for meetings, understanding their goals, propose solutions and close sales
- Should be proficient in creating sales pipelines, manage and lead everything from lead generation to client servicing.
- Should be proficient in verbal and written communication which includes creating formal sales presentations, writing high-conversion emails and other communication tasks.
- Should have deep understanding of display sales models, web-based native content sales, Brand Solutions sales and digital product sales including SaaS solutions.
- Should have deep understanding of the advertising ecosystem and should be well networked with various digital advertising agencies, Brand managers and key planners PAN India.
- Work closely with the editorial, marketing and technology team of KreedOn to build brand solutions.
- The candidate will closely work with the core team to develop the market but will be expected to manage the planning and development of existing accounts and nurturing new accounts and closing sales opportunities independently.
- Should be familiar with CRM tools like hubspot . All the sales need to be managed through company CRM.
- High work ethics , Remote work ready and deliver results working remotely
Expected Qualities :
- 3 years of minimum experience in Brand solutioning and Digital Media Sales (Digital Content Sales/Banner Ads/Sponsorships and other digital product) with an excellent track record.
- Established network and contacts with Digital Ad Agencies , Sports Industry
- Go-getter attitude with an inclusive mind and positive outlook
- Committed, self motivated, goal oriented & focused on delivering results
- Good interpersonal skills and an awesome team player.
- Should be able to craft and execute a vision with creativity and style.
- Self-starter who is comfortable with both taking initiative and working in collaboration.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Being in charge of planning, developing, and implementing a new and productive strategy for the company
- Managing the recruitment team’s performance, planning, and processes.
- Implementing new recruitment processes with the team and doing performance analysis and reviews.
- Training new recruitment team members for the process.
- Developing, managing, and delivering on a comprehensive talent strategy aligned with company’s aggressive growth plans, vision, mission & values.
- Driving new initiatives for the hiring process both in the recruitment team and other departments and monitoring change results with proper documentation.
- Coordinating with different departments for recruitment plan and process and analyzing recruitment effectiveness and mapping it with the hiring process and performance.
- Training hiring managers about the recruitment process and best practices.
- Managing relationships with external vendors or partners for candidate sourcing.
- Preparing hiring plans with budgets and strategies and creating reports and analytics around the same.
- Ensuring effective use of HRIS and other available resources
What you need to have:
- Should have 2+ years experience in leading team and recruitment planning.
- Overall 5+ years experience in the talent acquisition process.
- Strong analytical skills and hands-on with spreadsheets, presentation & document writing.
- Experience in headhunting process and leadership hiring
Django
Flask
Python
Elastic Search
Amazon Web Services (AWS)Company Description
SteelEye is a fast growing FinTech company based in London and has offices in Bangalore and Paris, that offers a data platform to help financial institutions such as Investment Banks, Hedge Funds, Brokerage Firms, Asset Management Firms to comply with financial regulations in the European Union. Our clients can aggregate, search, surveillance and report on trade, communications and market data. SteelEye also enables customers to gain powerful insights from their data, helping them to trade with greater efficiency and profitability.
The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses.
We are looking to hire a seasoned Sr API Developer to join us as we start on our next phase of growth. We have a culture of openness, collaboration, and the passion to get things done whilst appreciating the importance of a good work life balance.
Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business.
SteelEye is a fast growing FinTech company based in London and has offices in Bangalore and Paris, that offers a data platform to help financial institutions such as Investment Banks, Hedge Funds, Brokerage Firms, Asset Management Firms to comply with financial regulations in the European Union. Our clients can aggregate, search, surveillance and report on trade, communications and market data. SteelEye also enables customers to gain powerful insights from their data, helping them to trade with greater efficiency and profitability.
The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses.
We are looking to hire a seasoned Sr API Developer to join us as we start on our next phase of growth. We have a culture of openness, collaboration, and the passion to get things done whilst appreciating the importance of a good work life balance.
Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business.
Job Description
What you’ll do
- Develop new features and functionality in SteelEye's best breed SaaS application
- Work on setup API Developer for our growing SaaS product
- Ensure the software is up-to-date with latest technologies
- Triage issues and enhance core features of our existing API's for rapidly growing client base
- Design and architech our API layer solving problems around scale and performance
- Be part of great team building a fantastic product!
What we’re looking for
- You are experienced Python Developer, with minimum 5 years in commercial Python experience
- You have experience building REST-based API's using Flask, Django or FastAPI in a production environment
- You have excellent knowledge of data structures, software design patterns and software architecture
- You are comfortable working in a fast-paced environment and can adapt to changing requirements
- You have experience with code versioning (Git) and CI/CD (Jenkins, Circle, etc..) tools
- Familiarity/Experience with Elasticsearch is a huge plus
- Familiarity/Experience with FastAPI nice to have
- You are experienced Python Developer, with minimum 5 years in commercial Python experience
- You have experience building REST-based API's using Flask, Django or FastAPI in a production environment
- You have excellent knowledge of data structures, software design patterns and software architecture
- You are comfortable working in a fast-paced environment and can adapt to changing requirements
- You have experience with code versioning (Git) and CI/CD (Jenkins, Circle, etc..) tools
- Familiarity/Experience with Elasticsearch is a huge plus
- Familiarity/Experience with FastAPI nice to have
Android DevelopmentKotlinJava
Git* Seniority Level: Assoiate Level
* Industry: Marketing & Advertising
* Employment Type: Full-time
* Job Functions: Engineering , Information and Technology
* Job Location: Bengaluru
* Experience: 2 years
**Responsibilities: **
* Work closely with our product and design teams to customise the game experience.
* Prototype new and redesign features for mobile games and apps.
* Strong coding abilities and experience with Kotlin, Java and android SDK.
* A focus on UI design principles, hardware acceleration and making games work intuitively.
* Contribute best-in-class programming skills to develop highly innovative consumer facing mobile products.
* Analyze for performance bottlenecks and profile code for performance.
* Interact with developers all over the world to understand their use.
**Requirements: **
* BE/B-Tech/M-Tech/MS in Computer Science.
* 2+ Years of experience in Android with an in depth knowledge of Android internals.
* 1+ Year of experience in programming languages like Kotlin and Java.
* Knowledge of common design patterns and their applications.
* App development is a big plus.
* Working knowledge of networking libraries and technologies.
* Hands on experience with GIT is a must.
**WHAT IS IN IT FOR YOU?**
* An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
* To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
* A workspace, that is wide open as per the open door policy at the company, located in the happening centre of Bangalore
* A well-fed stomach makes the mind work better and therefore- free lunch with a wide variety on all working days of the week, a stocked up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
* We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedback sessions.
HTML/CSS
Adobe Illustrator
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon