Subodh Popalwar
Software Engineer, Memorres
About Unifynd Technologies Pvt Ltd
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Position Overview:
We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.
Responsibilities:
● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.
● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.
● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.
● Track and report on key performance metrics related to CRM campaigns and journeys
Ideal Candidate:
● 2-5 years of experience in handling CRM tools
● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.
Java
Spring BootJob Description:
|
Key Responsibility Areas: |
· Design, build and deliver Enterprise software solutions. · Write code with standards and conventions and follow best practices. · Encourage and lead innovation and solid lifecycle processes. · Collaborate with development teams on work definition, estimation and prioritization · Lead and grow as a professional software engineer. · Full ownership of product deliveries and mentoring junior team members. · Preparing curriculum to train junior developers for Java Web Development · Strong client interactions to provide excellent Quality of Service. · Owning the code base and making sure all code is reviewed and is of very high quality. · Write and modify coding conventions and standards documents for all development |
|
Required Skills: |
Technologies/Frameworks – · Core Java, J2EE, · Spring Core and Spring MVC, Sprint Boot, Spring Security, · JDBC, Hibernate, RESTful APIs, SOAP WebServices · Knowledge of JavaScript, JQuery, AJAX, HTML5, and CSS3, Angular is added advantage · Junit or Mockito frameworks · Maven, Git · Knowledge Data Structures, · SQL, MySQL · Designing relational database schemas · Basics of AWS, Cloud, Microservices
· BFSI, FinTech |
|
Qualification |
B.E., B.Tech. from reputed institutes with good academic record |
Docker
Kubernetes
Amazon Web Services (AWS)We are looking for a DevOps Lead to join our team.
Responsibilities
• A technology Professional who understands software development and can solve IT Operational and deployment challenges using software engineering tools and processes. This position requires an understanding of both Software development (Dev) and deployment
Operations (Ops)
• Identity manual processes and automate them using various DevOps automation tools
• Maintain the organization’s growing cloud infrastructure
• Monitor and maintain DevOps environment stability
• Collaborate with distributed Agile teams to define technical requirements and resolve technical design issues
• Orchestrating builds and test setups using Docker and Kubernetes.
• Participate in designing and building Kubernetes, Cloud, and on-prem environments for maximum performance, reliability and scalability
• Share business and technical learnings with the broader engineering and product organization, while adapting approaches for different audiences
Requirements
• Candidates working for this position should possess at least 5 years of work experience as a DevOps Engineer.
• Candidate should have experience in ELK stack, Kubernetes, and Docker.
• Solid experience in the AWS environment.
• Should have experience in monitoring tools like DataDog or Newrelic.
• Minimum of 5 years experience with code repository management, code merge and quality checks, continuous integration, and automated deployment & management using tools like Jenkins, SVN, Git, Sonar, and Selenium.
• Candidates must possess ample knowledge and experience in system automation, deployment, and implementation.
• Candidates must possess experience in using Linux, Jenkins, and ample experience in configuring and automating the monitoring tools.
• The candidates should also possess experience in the software development process and tools and languages like SaaS, Python, Java, MongoDB, Shell scripting, Python, PostgreSQL, and Git.
• Candidates should demonstrate knowledge in handling distributed data systems.
Examples: Elastisearch, Cassandra, Hadoop, and others.
• Should have experience in GitLab- CIRoles and Responsibilities
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things
React.js
Javascript
Redux/Flux
GitOur rapidly growing product engineering team is looking for a super-ambitious, product-minded Senior Frontend Engineer (ReactJs) to join our team.
Responsibilities
- Significant experience building frontend applications using React.
- Strong knowledge of React fundamentals such as the virtual DOM, component lifecycle, component state, etc.
- Strong knowledge of JavaScript and functional programming paradigms. For example, writing functional code opposed to imperative code.
- Experience with a state management library like Redux, MobX or others
- Writing clean, reliable and maintainable code
- Knowledge of type checking and unit testing like jest, typescript, prop types, flow, etc.
- Experience with debugging web applications
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- CSS, rapidly building responsive websites from UX designs/mockups by collaborating closely with the Business and Design teams.
- US Working Hours (Supporting USA Based HealthTech Company)
- Familiarity with principles of good user experience.
- Optimize applications for maximum speed and scalability
- Ensure the technical feasibility of UI/UX design
- Experience Working on Agile Teams and using Application Lifecycle Management tools like JIRA
- Everything else is a lovely bonus that we're excited to hear about!
Technology required:
- React js
- Java script
- Git
- Agile methodologies
- Redux
- React Hooks
- Typescript
- Chakra UI
🎯 The Opportunity
- Work directly with US-based recently funded HealthTech Company
- Work within a dynamic team, that challenge the status quo and champions agile working and continuous improvement
- Passionate colleagues with a very friendly environment
- Fast career development opportunities as we are a small team poised for exponential growth.
🚀 Why Join Nexuses (Benefits)?
- Work from anywhere We are a 100% distributed team.
- Premium insurance, private health insurance ( 5 Lac)
- Fully remote position with bright, motivated, and friendly colleagues
- Flexible Working Hours & Vacation Policy
- Competitive salary +Yearly Performance Bonus
- Ample opportunity to grow in a fast-paced environment
- 2 annual company retreats to awesome places
About Nexuses :
We're a powerhouse of growth and technology, partnering with companies that want to be the best at what they do. We offer a full suite of digital and technology services, harnessing best-in-class products and technology to help our customers dominate their market.
If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We want to hear from you.
Come Work With Us! 🙂
JavaSpring Boot● Overlook development of all consumer products in JAVA Lead a team of 4-5 developers
● Optimise components for maximum performance across a vast array of web-capable devices
and browsers Focus on code maintainability and performance of application
● Provide technical advice and assists in solving programming problems
● Continuously create new and interactive features that would help to improve user experience
and user engagement.
● Assist with troubleshooting of issues as needed Lead the design and architecture of software
solutions Assist in developing and maintaining continuous integration pipelines
Requirements
● 6+ years of experience in Java based technologies Experience in designing databases and
system architecture
● Experience in building products from scratch
● Experience in building fintech products like Insurance, Payments, Banking etc.
● Experience in building products for scale
● Strong interpersonal skills
● Good in multi stakeholder collaboration
JenkinsNumerator is a data and technology company reinventing market research. Headquartered in Chicago, IL, Numerator has 1,600 employees worldwide. The company blends proprietary data with advanced technology to create unique insights for the market research industry that has been slow to change. The majority of Fortune 100 companies are Numerator clients.
Job Description
What We Do and How?
We are a market research company, revolutionizing how it's done! We mix fast paced development and unique approaches to bring best practices and strategy to our technology. Our tech stack is deep, leveraging several languages and frameworks including Python, C#, Java, Kotlin, React, Angular, and Django among others. Our engineering hurdles sit at the intersection of technologies ranging from mobile, computer vision and crowdsourcing, to machine learning and big data analytics.
Our Team
From San Francisco to Chicago to Ottawa, our R&D team is comprised of talented individuals spanning across a robust tech stack. The R&D team is comprised of product, data analytics, engineers across Front End, Back End, DevOps, Business Intelligence, ETL, Data Science, Mobile Apps, and much more. Across these different groups we work towards one common goal: To build products into efficient and seamless user experiences that help our clients succeed.
Numerator is looking for a Infrastructure Engineer to join our growing team. This is a unique opportunity where you will get a chance to work with an established and rapidly evolving platforms that handles millions of requests and massive amounts of data. In this position, you will be responsible for taking on new initiatives to automate, enhance, maintain, and scale services in a rapidly-scaling SaaS environment.
As a member of our team, you will make an immediate impact as you help build out and expand our technology platforms across several software products. This is a fast-paced role with high growth, visibility, impact, and where many of the decisions for new projects will be driven by you and your team from inception through production.
Some of the technologies we frequently use include: Terraform, Ansible, SumoLogic, Kubernetes, and many AWS-native services.
• Develop and test the cloud infrastructure to scale a rapidly growing ecosystem.
• Monitor and improve DevOps tools and processes, automate mundane tasks, and improve system reliability.
• Provide deep expertise to help steer scalability and stability improvements early in the life-cycle of development while working with the rest of the team to automate existing processes that deploy, test, and lead our production environments.
• Train teams to improve self-healing and self-service cloud-based ecosystems in an evolving AWS infrastructure.
• Build internal tools to demonstrate performance and operational efficiency.
• Develop comprehensive monitoring solutions to provide full visibility to the different platform components using tools and services like Kubernetes, Sumologic, Prometheus, Grafana.
• Identify and troubleshoot any availability and performance issues at multiple layers of deployment, from hardware, operating environment, network, and application.
• Work cross-functionally with various teams to improve Numerator’s infrastructure through automation.
• Work with other teams to assist with issue resolutions related to application configuration, deployment, or debugging.
• Lead by example and evangelize DevOps best practice within other engineering teams at Numerator.
Skills & Requirements
What you bring
• A minimum of 3 years of work experience in backend software, DevOps, or a related field.
• A passion for software engineering, automation and operations and are excited about reliability, availability and performance.
• Availability to participate in after-hours on-call support with your fellow engineers.
• Strong analytical and problem-solving mindset combined with experience troubleshooting large scale systems.
• Fundamental knowledge in networking; operating systems; package build system (IP subnets and routing, ACL’s, Core Ubuntu, PIP and NPM).
• Experience with automation technologies to build, deploy and integrate both infrastructure and applications (e.g., Terraform, Ansible).
• Experience using scripting languages like Python and *nix tools (Bash, sed/awk, Make).
• You enjoy developing and managing real-time distributed platforms and services that scale billions of requests.
• Have the ability to manage multiple systems across stratified environments.
• A deep enthusiasm for the Cloud and DevOps and keen to get other people involved.
• Experience with scaling and operationalizing distributed data stores, file systems and services.
• Running services in AWS or other cloud platforms, strong experience with Linux systems.
• Experience in modern software paradigms including cloud applications and serverless architectures.
• You look ahead to identify opportunities and foster a culture of innovation.
• BS, MS or Ph.D. in Computer Science or a related field, or equivalent work experience.
Nice to haves
• Previous experience working with a geographically distributed software engineering team.
• Experience working with Jenkins or Circle-CI
• Experience with storage optimizations and management
• Solid understanding of building scalable, highly performant systems and services
• Expertise with big data, analytics, machine learning, and personalization.
• Start-up or CPG industry experience
If this sounds like something you would like to be part of, we’d love for you to apply! Don't worry if you think that you don't meet all the qualifications here. The tools, technology, and methodologies we use are constantly changing and we value talent and interest over specific experience.
Disclaimer: We do not charge any fee for employment and the same applies to the Recruitment Partners who we work with. Numerator is an equal opportunity employer. Employment decisions are based on merit. Additionally, we do not ask for any refundable security deposit to be paid in bank accounts for employment purposes. We request candidates to be cautious of misleading communications and not pay any fee/ deposit to individuals/ agencies/ employment portals on the pretext of attending Numerator interview process or seeking employment with us. These would be fraudulent in nature. Anyone dealing with such individuals/agencies/
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
NodeJS (Node.js)
MongoDBJavascriptRead more about us here: [https://angel.co/company/fireflies](https://angel.co/company/fireflies) and here: [https://yourstory.com/2019/10/funding-startup-fireflies-enterprise-assistant-canaan-partners](https://yourstory.com/2019/10/funding-startup-fireflies-enterprise-assistant-canaan-partners)
We value your skills and abilities more than your resume.
Here's what we look for :
- You have raw intellectual horsepower and ability to learn quickly
- You have a strong background in computer science / math
- You contribute to open source (share your GitHub- More than 1000 commits in past year)
- You have experience working on apps that have supported 10,000+ concurrent users
- You understand sound architecture principals
- You can design and build scalable infrastructure
- You should be a great communicator and culture maintainer:
- We value over-communication and candid feedback and want to build a no-bs, results driven culture
Values that are important to us :
- You're data driven and customer focused
- You value fast & incremental engineering cycles
- You maintain design excellence and minimise complexity
- You measure your results & automate when possible
- You get 10% better at something every week
- You have an internal compass and take accountability & initiative
You'll be working with :
- Node.js, MongoDB
- Redis, RabbitMQ, Elasticsearch
- AWS, Docker, Terraform
- React, Keras, Tensorflow
About us :
- Fireflies.ai is an AI that joins meetings and takes notes automatically. [Product demo](https://app.fireflies.ai/view/ogM9zmKij2). We integrate with the leading platforms: Zoom, Google Meet, Microsoft Teams, Webex, Slack, Salesforce, & more https://fireflies.ai/integrations)).
- We are a US-based, AI company that is building a 100% remote team. Today we have over 40 employees in 5 countries around the world. Our engineering team is 20+ senior engineers. We were [featured on Forbes for Gartner's top 25 enterprise software startups to watch in 2020](https://www.forbes.com/sites/louiscolumbus/2020/07/05/gartners-top-25-enterprise-software-startups-to-watch-in-2020/). We skyrocketed from a few thousand users to almost 100,000 users in 2020.
[Fireflies.ai](http://fireflies.ai) has raised $5 million from top-tier investors including Canaan and angels from Slack, Dropbox, Amazon and Salesforce.
- You'll be working with Sam Udotong, CTO @ Fireflies.ai. Sam graduated from MIT in 2016 where he studied computer science and aerospace engineering. He and his co-founder Krish were [featured as the cover of Entrepreneur magazine in Sept 2020]
- He's been a [speaker at the MIT AI Conference 2020](https://www.youtube.com/watch?v=ywhY2DCIZqU) alongside industry leaders like Richard Socher and Sal Khan. He's guest lectured at Stanford for their intro to AI class. Sam is scrappy & committed - he and Krish bootstrapped the company for 3 years, eating Soylent and Domino's pizza almost every day. [Being Scrappy as an Entrepreneur (Product Demo)](https://app.fireflies.ai/view/vWQjdABHqU). He rejected Harvard Business School to build Fireflies. Sam's goal is to build a multi-regional, boundary-less engineering team that has A+ productivity & communication such that when you go to sleep, you can hand off work and when you wake up, work has already moved forward. If we do these first principles well, we can theoretically build the best engineering organisation in the world.
- We want to transform how people communicate and work. Come work with us if you share the below values and want to work on hard engineering challenges that will actually make a difference in the lives of people.
- We are an equal opportunity employer and strongly value diversity at our company, because our team will be stronger with different perspectives and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Amazon Web Services (AWS)
Follow CutshortSubodh Popalwar
Software Engineer, Memorres