Game developer : Unity / Unreal Engine

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

We are looking for an experienced Senior API Developer with expertise in Python to join our talented development team. The candidate should have over 8 years of hands-on experience in designing and developing APIs, with a strong emphasis on performance and scalability. Proficiency with Swagger/OpenAPI specifications is required. This role is pivotal to our mission of delivering top-tier solutions that power our core business functions.

Key Responsibilities:

• API Development: Design, develop, and maintain high-quality APIs using Python frameworks such as Django Rest Framework or FastAPI.
• Documentation with Swagger/OpenAPI: Employ Swagger/OpenAPI tools to produce clear and thorough API documentation.
• Integration: Implement and manage integrations between APIs and various internal and external services.
• Optimize Performance: Monitor and enhance the performance of APIs to ensure fast response times and low latency.
• Team Collaboration: Work closely with other developers, product owners, and stakeholders to understand requirements and deliver optimal solutions.
• Code Quality: Uphold best practices in code quality, testing, and deployment. Participate in peer code reviews.
• Debugging and Support: Troubleshoot and resolve issues in development, test, and production environments.
• Continuous Learning: Stay informed about emerging technologies and methodologies in Python and API development.

Qualifications:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Experience: At least 8 years of professional experience in API development with a focus on Python.

Technical Skills:

• Proficiency in Python programming language.
• Strong experience with API design, development, and RESTful services.
• Expertise with Swagger/OpenAPI specifications.
• Familiarity with Python frameworks like Django, Flask, or FastAPI.
• Experience with ORMs such as SQLAlchemy or Django ORM.
• Knowledge of version control systems, particularly Git.
• Experience working with relational databases like PostgreSQL or MySQL.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong verbal and written communication.
• Ability to collaborate effectively within a team and across departments.

Preferred Qualifications:

• Experience with cloud platforms like AWS, GCP, or Azure.
• Knowledge of microservices architecture and distributed systems.
• Familiarity with CI/CD pipelines and tools like Jenkins or GitLab CI.
• Understanding of asynchronous programming and event-driven architecture.

What We Offer:

• Competitive Compensation: Reflective of your experience and the value you bring.
• Growth Opportunities: Support for professional development, training, and certifications.
• Flexible Work Environment: Remote work options and flexible hours to promote work-life balance.

Responsibilities :

1. Understand the requirement from the hiring manager and document the requirements according to the Ideal Candidate Profile.
2. Prepare and post jobs to appropriate hiring portals.
3. Source and recruit the right sales talent through the database; Naukri, LinkedIn & social media
4. Assess the applicant’s knowledge, soft skills, technical skills as per the requirement at hand.
5. Act as a point of contact and provide the client and candidate with excellent hiring experience.
6. Create influential relationship with client and candidate through the selection process.

• Deliver high-quality virtual and in-person technical training in line with industry-recognized best practices on utilizing Public Cloud services over AWS & Azure
• Excellent knowledge about digital transformation strategies using public cloud, various architectures, benefits and case studies.  
• Hands on knowledge in implementing multi-tier applications over multiple cloud services and in a multi-cloud / Hybrid cloud environment.  
• Design high quality self-paced recorded training sessions for varied target segments - students, working professionals, and corporates.
• Continuously improve on teaching methodology to suit online model to lead to high student satisfaction.
• Develop and retain an up-to-date knowledge of current working practices.
• Carry out course monitoring and evaluation collating participants' training, assessment report at every fortnight.
• Create high quality training materials for the candidates
• Mentor other instructors/team leaders/Subject Matter Experts in the content and course delivery techniques for assigned technical courses.
• Continuously improve knowledge with necessary certifications and actively contribute in community forums

Skills & Experience

• Minimum 4 years experience on AWS or Azure as a solution architect or similar at the associate level.
• AWS certified solutions architect associate or higher
• Microsoft certified Azure administrator associate or higher  
• Excellent verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Experience in building and delivering educational resources, including designing virtualized network training lab environments, administrating LMS systems for reporting, and authoring exams and self-assessment surveys.
• Experience in eLearning video development using Articulate, Camtasia, or Captivate software.