UI UX Designer

Criteria

Mandatory

• Strong Product / Business Analytics profile, with a focus on B2C digital products
• Mandatory (Experience 1): Must have 4+ YOE in Consumer analytics for Product / Marketing / Business / Consumer behaviour Insights for B2C Products (Don't want logistics, operations or supply-chain focused analytics profiles, they should have worked on consumer-side analytics)
• Mandatory (Experience 2): Must have hands-on experience with data analysis tools (SQL, Excel, Python, R)
• Mandatory (Experience 3): Must have hands-on experience with KPI dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels
• Mandatory (Experience 4): Proven ability to translate and communicate complex analytical concepts into clear, actionable insights for non-technical stakeholders
• Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)
• Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.
• Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).
• Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.
• Note: Total years of experience must not exceed 6 years.

Preferred Companies

Scaler, Unacademy, upGrad, BYJU’S, Vedantu, Khan Academy, Toppr, Practo, QISpine, Paytm, Paytm Money, Freo Money, Groww, Zerodha, CRED, Navi, PhonePe, Jupiter, Kuku FM, Hike Messenger, Pocket FM, Dailyhunt, Gaana, JioSaavn, MX Player, Hotstar, Gameskraft, Dream11, MPL, Nazara Technologies, WinZO

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls related to healthcare services.
• Service customers seeking support with their monthly healthy benefit package.
• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
• Customers will seek help with replacement cards, balance checks, and contact information updates.
• Successful associates can distinguish varying levels of customer complexity & communicate effectively.
• Ensure compliance with HIPAA and other healthcare regulations.
• Resolve customer queries efficiently while maintaining professionalism.
• Maintain records of patient interactions and escalate complex cases when needed.
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Required Skills:

• Strong verbal and written communication skills.
• Ability to handle customer inquiries with empathy and professionalism.
• Basic knowledge of healthcare processes and medical terminologies (preferred).
• Problem-solving and multitasking abilities.
• Cognitive and Behavioral Assessment: Traitify – Medium or High
• Language Proficiency: Emmersion – B1 CEFR score
• Typing Test: 25 WPM at 95% accuracy
• Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

• Bachelor’s degree in any field.

Roles & Responsibilities

1. Build and develop commercial relationships with our key targeted B2B partners (e-rickshaw, battery dealers and distributors).

2. Establish a systematic approach for partner outreach and B2B relationship management.

3. Strategize newer ways to grow current partnerships & form new ones.

4. Understand the current market trends and build & grow relationships accordingly.

5. Negotiate and finalize the partnership deals.

Desired Skills

1. 3+ years of relevant work experience.

2. Successfully built and managed B2B partnerships in the past.

3. Excellent at Opportunity Analysis and Business Planning.

If you are someone

1. Who is resourceful, and able to effectively negotiate and close the B2B deals. You prefer traveling and visiting B2B partners.

2. Understand internal dynamics and partner profiles to create a win-win situation.

3. Energetic, hunger to learn.

4. Comfortable getting your hands dirty and high on execution.

This Opportunity is for YOU!

In this role, you'll:

• Manage our SaaS web app, ensuring its roadmap, quality of performance, reliability, and security 💻
• Engage directly with customers to understand their needs and translate feedback into actionable engineering tasks 🗣️📝
• Collaborate with our sales and marketing teams, providing engineering updates and insights to support their efforts 🤝📈
• Oversee technical documentation to enhance visibility and communication within the organization 📚👀

We're seeking a tech-savvy leader with a strong software engineering background and experience managing agile teams. You'll drive our technical strategy, ensure our product roadmap stays on track, and foster a culture of continuous innovation. 🚀

We are seeking a talented and detail-oriented Technical Content Writer to join our team. As a key member of our marketing and communications department, you will play a crucial role in crafting clear, engaging, and technically accurate content related to cybersecurity.

Key Responsibilities:

Content Creation:

• Develop high-quality, technical content including whitepapers, blogs, case studies, and user guides that effectively communicate complex cybersecurity concepts to various audiences.

Research and Expertise:

• Stay updated on the latest trends, technologies, and threats in the cybersecurity landscape to ensure the accuracy and relevance of the content.

Collaboration:

• Work closely with subject matter experts, engineers, and marketing team members to gather information and insights for content development.

Content Strategy:

• Contribute to content strategy and planning, ensuring that the content aligns with the company's messaging and goals.

Editing and Proofreading:

• Review and edit content for clarity, coherence, and adherence to company style guidelines.

SEO Optimization:

• Implement SEO best practices to improve the visibility and accessibility of our content in search engine results.

Documentation:

• Create and maintain technical documentation, manuals, and guides for our products and services.

Qualifications:

• Bachelor’s degree in Computer Science, Cybersecurity, Technical Writing, English, or a related field.
• Proven experience in technical content writing, specifically in the cybersecurity domain.
• Strong understanding of cybersecurity concepts, technologies, and best practices.
• Excellent writing, editing, and proofreading skills with an emphasis on clarity and conciseness.
• Ability to translate complex technical information into easily understandable content for a non-technical audience.
• Familiarity with SEO principles and tools.
• Proficiency in industry-standard writing and collaboration tools (e.g., Microsoft Office, Google Workspace, Markdown).
• Strong organizational and time-management skills, with the ability to meet deadlines in a fast-paced environment.

1. Develop and execute a comprehensive marketing strategy that includes brand positioning, product positioning, and go-to-market plans.
2. Increase brand awareness and drive demand for our products through a variety of channels, including digital marketing, social media and events.
3. Collaborate with the product and sales teams to develop and execute campaigns that drive conversion and generate leads
4. Analyze market trends and customer data to inform marketing decisions and optimize performance
5. Work closely with the senior leaders to align marketing efforts with overall company goals and objectives.
6. Collaborate with internal teams to create landing pages and optimize user experience.
7. Utilize strong analytical ability to evaluate end to end customer experience across multiple channels and customer touch points
8. Strong analytical skills and data-driven thinking.
9. Coordinating for website development
10. Coordinating for E-newsletters design
11. Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor response

Strong Experience across Applications Migration to Cloud, Cloud native Architecture, Amazon EKS, Serverless (Lambda).​

Delivery of customer Cloud Strategies aligned with customers business objectives and with a focus on Cloud Migrations and App Modernization.​

Design of clients Cloud solutions with a focus on AWS.​

Undertake short-term delivery engagements related to cloud architecture with a specific focus on AWS and Cloud Migrations/Modernization.​

Provide leadership in migration and modernization methodologies and techniques including mass application movements into the cloud.​

Implementation of AWS within in large regulated enterprise environments.​

Nurture Cloud computing expertise internally and externally to drive Cloud Adoption.​

Work with designers and developers in the team to guide them through the solution implementation.​