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Job Description – Social Media Expert Manager
Location: Kumaraswamy Layout, Bengaluru
Industry: IT Services & Digital Solutions
Employment Type: Full-Time
Experience: Required: 2+ Years
Salary Package: 4 LPA - 5LPA
About the Company
We are a fast-growing IT services company specializing in Website Development, Software & Mobile App Development, ERP, CRM & Billing Software, along with Digital Marketing Services such as SEO, Google Ads, Meta Ads, and Social Media Marketing.
We are looking for a creative and result-driven Social Media Expert Manager who can strengthen our online presence, build brand engagement, and drive organic audience growth across social media platforms.
Roles & Responsibilities
● Develop and execute social media strategies to increase brand awareness and engagement.
● Manage and grow company social media accounts including Instagram, Facebook, LinkedIn, and other relevant platforms.
● Create engaging content including posts, reels, stories, captions, and campaign ideas.
● Plan monthly content calendars and coordinate with the design and marketing teams.
● Monitor social media trends, competitor activities, and audience behavior.
● Generate organic audience growth and improve overall engagement metrics.
● Target achievement of 500+ genuine organic followers within the first month through strategic content planning and engagement activities.
● Analyze performance metrics and prepare regular social media performance reports.
● Collaborate with internal teams for branding, promotions, and campaign execution.
● Respond to audience interactions, comments, and messages professionally.
Required Skills
● 2+ years of experience in Social Media Marketing or Digital Marketing.
● Strong understanding of Instagram, Facebook, LinkedIn, and trending social media platforms.
● Experience in organic growth strategies and community engagement.
● Knowledge of content planning, hashtag strategy, reels optimization, and audience targeting.
● Basic understanding of Canva, Meta Business Suite, and social media analytics tools.
● Creative mindset with excellent communication skills.
● Ability to work independently and achieve growth targets.
● Kannada speaking candidates are preferred.
Benefits
● Provident Fund (PF) provided.
● Employee Insurance provided.
● Paid leaves and company holidays.
● Career growth opportunities.
● Supportive and collaborative work environment.
● Exposure to diverse client projects and digital technologies.
● Opportunities to work with international clients.
● Skill development and learning opportunities.
● Opportunity to work in a fast-growing IT services company with real-time marketing campaigns and branding projects.
Additional Information
● Work Timing: 10:00 AM – 7:00 PM
● Work Mode: Work from Office
Preferred Qualifications
● Experience working with IT services or digital marketing companies will be an added
advantage.
● Knowledge of SEO and paid advertising basics is preferred.
ROLES & RESPONSIBILITIES:
• A thorough study of the brand, its values, deliverables, upgrade systems and good communication skills with the client is required.
• A thorough study of the existing product list and their materials is required.
• Management of front desk operations & point of sales
• Receive and respond to customer enquiries as required
• Acquire a thorough understanding of Key customer needs and requirements
• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
• Engagement in Strategic Planning of Sales and BD
• Setting up meetings with the prospective clients
• Presenting product/ service demonstrations to the client
• Establishing new business links
• Seek new opportunities through networking, cold calling, and social media channels
• Expand the relationships with existing customers by continuously proposing solutions that meet their requirements
• Custom orders or modifications: If there are any requests to personalise the size / material / module / design of an existing product, all the details must be coordinated with the support of the Product
• Design Head (PDH). All inputs need to be communicated with the client, keeping the PDH in Email CC. All finalised details must be thoroughly mentioned in the email and the Proforma invoice before payment confirmation
• Organise to send swatches when asked by clients. All the swatches need to be tagged with the correct coding that is registered by both parties (Client and Design studio)
• Prepare Proforma Invoice as per finalised requirement in the standard software used by the company.
• Ensure all client records are well maintained, accurate and current.
• Organise for payments, provide necessary information and make sure for timely sales. Keep accounts department informed and in email CC at all times.
• Ensuring payment and cash transaction are carefully managed for accuracy and consistency.
• Communicate sales with accounts department and OM at all times.
• Send order confirmation email (As per draft) once the payment is cleared. All such details to be confirmed with OM before sending
• Details will be > Estimated production time, and tentative Delivery date > Shipping time frame > Details with regards to any changes in order before xxx time
• Delivery confirmation email: All necessary information to be gathered from client (As per draft)
> Billing details (Name, address, GST no)
> Shipping details (Name, address, contact person who will receive the consignment)
> Information for Unloading of material
> Width for entry of big sized tempo through the lane / entry gate > Alloted space for parking, and unloading of material, distance to the elevator . staircase
> Floor no / number of flights for stairway
> Availability of service elevator OR Availability of Passenger elevator
> Width of Staircase. Furniture placement guidance / actual space for to keep material.
> Update Client for scheduled timings and any other important communication.
> Keep the client informed if there are any delays with the order, or schedule the exact delivery date in accordance to their availability.
Post Delivery:
• Update from client post delivery and acceptance of goods. Logistics Incharge, SM & OM to be informed of the status of the delivery. Any update or details to be immediately communicated via email to keep record of the conversation.
• Any mishaps or grievances to be addressed by email followed with the necessary acton / solution after consulting with the OM.
• After Sales Service: Thank you email - stating Warranty details
• Assembly Booklet and arrange a video call for assembly assistance, if required.
• Returns & Damages.
• Resolve any complaints, additional requirements post delivery
of goods. All information to be communicated to the necessary department. Any rework, design update, product replacement to be communicated with the OM & OP and PDH. Commitments and solution to be addressed only after approval of the OM.
• Maintaining files and filing system
• Completion of administrative tasks as assigned by Office Manager
• A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Take feedback from customers and share it with support teams
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Liaise with other managers to plan future development and strategies for the overall growth of the company.
Website Performance Monitoring & Optimization:
- Monitor website load speed and ensure optimal user experience across devices.
- Identify performance gaps, suggest improvements, and track progress.
- Conduct website audits focusing on technical SEO, usability, and site speed.
Visual Analytics & User Behavior Analysis:
- Track visual analytics (heatmaps, session recordings) to identify issues.
- Report on user behavior patterns and suggest actionable improvements.
- Identify and report website issues such as broken links, slow-loading pages, or improper visual elements.
Collaboration & Reporting:
- Work with the marketing and development teams to align website goals with business objectives.
- Provide regular performance reports, highlighting issues, insights, and recommendations for improvements.
As an ideal candidate, you should have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Evaluate current content and develop innovative approaches for improvement
Daily and Monthly Responsibilities
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Skills and Qualifications
- Bachelor’s degree in relevant technical field
- 1-3 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
Ineffable Communications is a new-generation full-range marketing agency for emerging technologies, ideas, and lifestyles. Passionate about building better futures, we tailor our client's Branding, Creative, Advertising, and Marketing solutions. We are a marketing firm focusing on enhancing brand value using different marketing techniques. We have extensive experience in the field of Marketing.
Note:
- This is an on-site opportunity, kindly don't apply if you are looking for a work-from-home position.
- Lucrative incentives to be provided.
Responsibilities:
- Create visually appealing designs for print and digital marketing materials that align with brand standards and project goals
- Collaborate with cross-functional teams to understand project objectives, target audience, and messaging
- Manage multiple design projects simultaneously and deliver work on time
- Provide guidance and mentorship to junior designers to help them develop their skills and knowledge
- Stay up-to-date with industry trends, new design techniques, and software to continually improve skills
- Participate in brainstorming sessions to contribute to the creative direction of the company
Requirements:
- 2-4 years of experience in graphic design with a strong portfolio showcasing design skills
- Bachelor's degree in graphic design or a related field
- Proficiency in Adobe Creative Suite and other design software
- Strong understanding of branding and design strategy
- Excellent communication skills, both written and verbal
- Ability to work in a fast-paced environment and deliver high-quality work on time
- Strong attention to detail and the ability to provide and receive constructive feedback
SEO Executive Job Description
- We are looking for a result-driven SEO executive to be responsible for developing optimized web content. The SEO executive's responsibilities include working closely with the marketing team to achieve SEO objectives, measuring the success of SEO and ROI, and assisting with the maintenance of the website's architecture to ensure user friendliness.
- To be successful as an SEO executive, you should have strong copywriting and analytical skills, knowledge of coding techniques, and a commitment to constantly improving on key skills. Ultimately, an SEO executive should have outstanding knowledge of SEO, passion for the industry and time management skills.
SEO Executive Responsibilities:
- Conducting on-site and off-site analysis of web SEO competition.
- Using google analytics to conduct performance reports regularly.
- Creating high-quality SEO content.
- Assisting with blog content.
- Leading keyword research and optimization of content.
- Keeping up-to-date with developments in SEM.
IT Company
Full Time Office Job
Salary - 10k to 14k in hand
Experience - 1 to 2 year
What you will do:
- Leading execution of high scale performance campaigns on multiple advertising platforms
- Exploring new channels for growth and leading their end-to-end execution
- Diving deep into data and using insights to identify opportunities for performance optimisation
- Experimenting continuously on creatives and design to drive ROI
Desired Candidate Profile
What you need to have:- Bachelor’s degree or Master's degree (from tier 1 college - IIT/NIT/IIM/XLRI/MDI/ Any other Tier 1 Colleges)
- 3+ years experience with 2+ years experience in digital marketing at a high growth app-based B2C organisation
- Strong quantitative mindset and data driven approach to digital marketing
- Expertise in excel-based data modelling and analytics tools
- Experience in handling mid to large scale monthly digital marketing budgets
- Hands-on experience in managing Facebook Ads, Google Ads at scale
- Experience in programmatic advertising is a big plus for this role
- Experience in understanding data using Google Analytics/ Mixpanel/ AppsFlyer or any other analytics or attribution tool
- Experience in cross-team collaboration, team management and agency management
UI Developer :
Experience in developing Web Applications/websites using HTML5, CSS3, and Bootstrap4 or above is essential
Experience in CSS preprocessors like Less, Sass
Experience in developing Responsive and Mobile First design products/websites using wireframes & mock-ups is essential
Experience in tailwind CSS is a must (config, create custom util function)
Experience in the latest design principles and animations is essential
Experience in Photoshop / Sketch tools and collaborative products like Invision / Figma is desirable
A fair understanding of JavaScript programming / Jquery is essential
Experience in working with React
Good knowledge of web standards and SEO principles is desirable
- Create a brand and positioning strategy for the company. Own key P&L goals including TVL, User acquisition, and # users across multiple chains
- Segmentation, targeting, and acquisition strategies across user segments and channels
- Design and implement company brand strategy on social media, including Twitter, Discord, Medium, and Telegram
- Build and execute communications campaigns across different Proof of Staking chains that tell the company story to multiple audiences
- Work with influencers, community to expand the audience and widen the reach of the company
- Design community development and engagement strategies. Manage community managers and implement community strategy
Essential Skills & experience:
- Goal-driven, Structured thinker and Operator
- Experience with Community building across social media
- 1-3 years in growth marketing or product marketing, preferably with experience in the blockchain/cryptocurrency space
- Excellent verbal and written communication skills (English). Multiple languages is a plus.
- Prior community management experience is a plus
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points








