Engineering Manager

Job Summary:

A Desktop Support Engineer is responsible for providing IT support, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop and laptop systems in an organization.

Key Responsibilities:

* Install, configure, and maintain Windows, macOS, and Linux operating systems.

* Troubleshoot hardware and software issues on desktops, laptops, and peripherals.

* Provide technical support for printers, scanners, and other office equipment.

* Assist users with network connectivity issues (Wi-Fi, LAN, VPN).

* Manage user accounts, passwords, and security settings in Active Directory.

* Respond to and resolve IT support tickets efficiently.

* Perform system updates, patches, and security checks.

* Train employees on basic IT troubleshooting and best practices.

Skills & Qualifications:

* Education: Diploma/Bachelor’s in IT, Computer Science, or related field.

* Experience: Minimum 1+ year in IT support or desktop engineering.

* Technical Skills: OS troubleshooting, hardware repairs, networking basics, and software installations.

* Soft Skills: Strong problem-solving, communication, and customer service skills.

Work Environment:

* Typically an on-site role in offices, IT firms, or support centers.

* May require shift-based work or on-call support.

Roles and Responsibilities

1.

Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.

2.

Ideate, design, and implement program that focused on post-training support for mental health first-aiders.

3.

Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).

4.

Oversee and facilitate MHFAI instructors for training and upskilling.

5.

Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.

6.

Draft and initiate scientific research, and create tools required at workplace to measure mental health.

7.

Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.

8.

Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.

9.

Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.

10.

Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.

11.

Provide support in other operational functions of MHFA as needed.

Requirements:

•

1 to 3 years in clinical work and / or mental health training

•

Qualification: Msc. Counselling Psychology

Msc. Applied Psychology (any specialization, preferably HR Specialization ), MSW (Social Work)

•

Experience in Clinical Practice / Research

•

Exposure to mental health training and created content or training on Mental Health for Adult

•

Experience of having previously worked in organized group is desirable

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What kind of work will you get?

We are looking for a Python developer.

Examples of technical tasks:

Working on our backend SDK to implement APIs that will be consumed by the frontend widgets

Designing APIs for different auth recipes

Architecting auth flows

You will also be given non technical tasks like product brain storming, competitor analysis and writing documentation.

Note: Compensation is as per the applicant's geography

Requirements

Well versed in Python with 2+ years of professional experience

Familiar with and comfortable working with Web frameworks like FastAPI, Django and Flask

Familiar with HTTP networking in Python

Strong understanding of async and sync modes in Python

Bonus:

Contributed to open source, or have your own open source repo with a community and many github stars

Built an in-house authentication or authorization solution or worked with solutions such as Keycloak, Auth0, Ory, Okta etc

Responsibilities

·       Integration of user-facing elements developed by front-end developers

·       Build efficient, testable, and reusable PHP modules

·       Solve complex performance problems and architectural challenges

·       Integration of data storage solutions {may include databases, key-value stores, blob stores, etc.}

Requirements:

·       Bachelor's degree in Computer Science/ B.E/B.Tech/M.C.A or related field

·       Strong knowledge of PHP web frameworks {such as Laravel, Codeigniter, etc depending on your technology stack}

·       Understanding the fully synchronous behavior of PHP, MVC design patterns and object-oriented PHP programming

·       Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Understanding accessibility and security compliance (Depending on the specific project)

·       Understanding fundamental design principles behind a scalable application

·       User authentication and authorization between multiple systems, servers, and environments

·       Creating database schemas that represent and support business processes

·       Familiarity with SQL/NoSQL databases and their declarative query languages

·       Proficient understanding of code versioning tools, such as Git

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

We are seeking extremely smart programmers who are gung ho about building large scale systems that are going to have a big impact on millions of customers.

Responsibilities:

• Design and develop products by working closely with business team.
• Gain experience with hands on coding and independent ownership of software components.
• Build performant, scalable, enterprise ready back end architectures that can support millions of users in parallel.
• Follow strong engineering best practices and champion their adoption.

Requirements:

• 2+ years’ experience in software product development and delivery.
• Bachelors or Masters degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem solving abilities.
• All experience should be from good product development or e-commerce background.
• Must have shown good stability in all your previous associations.
• Have strong backend knowledge and cloud development exposure.
• Expert at Java, Spring boot, Hibernate, REST API development.
• Worked with at least 1 RDBMS (Mysql preferred). NoSql is a plus.
• Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile work place.
• Writing high quality code which is made better by unit tests and integration tests is how you work.
• Comfortable with exploring proven open source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few.
• Knowledge of test driven development and AWS tech stack will be a good plus.

Role: Full Stack Web Developer (full time, remote)

Job description:
Ycenter is looking for a Full Stack Developer to join its Digital Innovations and product development team. This is a fully remote, full time position. You will be employed under the Ycenter India office.

We’re looking for a dynamic coder and problem-solver to work with our Digital Innovations team and help build web products that solve complex global problems for our clients. Preferably a Full Stack Developer / Software Engineer with 2-4 years of experience in building & maintaining web applications, not afraid of taking on new challenges in a fast paced startup environment, able to take leadership decisions independently (read: without a boss) and an obsession for effective & timely communication.

Why you should work with us:

1. If you’ve ever felt that technology should be used for social good, or wanted to create measurable impact through your work, this is the opportunity
2. Be a part of a global team of engineers, entrepreneurs, researchers, designers, and a bot to tackle complex business & social problems for our clients. Past clients include Abbott Global Healthcare, US Department of Commerce, GODAN (Global Open Data For Agriculture & Nutrition), Microsoft and United Nations.
3. Work directly with Ycenter’s leadership team and grab optional opportunities to learn Design Thinking, Leadership and Entrepreneurship (read: what makes a startup successful. We will tell you from experience)
4. Work on end-to-end projects that add real value to your portfolio.
5. We care about you as a person and the work you do, more than spreadsheets and corporate KPIs. In fact if you love spreadsheets, this role is not for you.
6. We are obsessed about pop culture, good movies, TV shows, books and music. We will probably judge you by your Netflix Watch History more than your CV.

Responsibilities:

1. Build end-to-end web applications and test for performance based on predefined scope.
2. Work with Ycenter's leadership team to integrate business requirements with technical architecture and understand the product development roadmap.
3. Analyze & optimize user metrics, system performance and database security.
4. Work with Ycenter’s leadership team to conduct user research and design UX/UI.
5. Optimize search engine performance.
6. Maintain third-party API integrations & help automate client business processes. 

Skills & technologies: 

• Should be proficient in at least one object oriented programming language: C++ / Java / Python / JavaScript
• Skilled at and experienced in web application development with the following full-stack competency:

1. Preferred stack: MERN (MongoDB, ExpressJS, React, NodeJS)
   Alternate stack: LAMP with Laravel framework
2. Should be familiar with building Progressive Web Applications using custom service workers for offline functionality
3. Experience with offline storage, threading, and performance tuning 
4. Proficient in frontend development using HTML5, CSS3, JavaScript, JQuery, JSON
5. Knowledge of Javascript-based data visualization & graph libraries
6. Knowledge of and experience in server-side scripting and process automation
7. Knowledge of and experience in MySQL database operations & optimization.
8. Knowledge of and experience in building & handling REST APIs
9. Knowledge of and experience in server environment setup & application deployment in either AWS or Microsoft Azure
10. Knowledge of building Python-based applications is a bonus but not a requirement

• Should have experience with UI/UX design
• Should be familiar with the Git version control system.
• Should be experienced in application testing (manual) and CI/CD workflow
• Should be comfortable working with DevOps processes using Agile methodology

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with clients, technicians, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing, and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.
• Monitoring deliverables and ensuring timely completion of projects.

 Requirements:

• A minimum of 5 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top-performing teams.
• A history of leading and supporting successful projects.

What if, you had a chance to build something iconic?