Engineering Manager

About Alphanext

Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with operational bases in Pune and Indore. With a strong focus on the global technology community, we are dedicated to connecting exceptional talent with innovative organizations around the world.

The Role

As our new ServiceNow Technical Architect, you'll play a vital role in shaping and executing our ServiceNow platform strategy to drive innovation and ensure seamless service delivery across our global operations.

Key Responsibilities

• Defines, guides, and supports the execution of Alphanext clients' technical governance processes
• Assists in developing standards and practices for maintaining the health of Alphanext clients' ServiceNow platforms
• Supports design and implementation of a platform operating model to achieve Alphanext clients' desired outcomes and foster end-user adoption
• Provides technical evaluation of demands against Alphanext clients' ServiceNow platform architectures, platform capabilities, and best practices
• Guides ServiceNow Platform design, including considerations for integration and performance for Alphanext clients
• Assesses architecture and solution designs to support Alphanext clients' objectives including alignment with ServiceNow implementation best practices
• Offers guidance on prototyping and accelerating time from design to deployment for Alphanext clients
• Provides technical guidance in platform development and platform-wide solutions for Alphanext clients
• Advises on configuration and coding standards for Alphanext clients
• Supports remediation of configurations not aligned to ServiceNow best practices for Alphanext clients
• Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan for Alphanext clients

Experience you should have 

• ServiceNow System Administration Certification (mandatory)
• ServiceNow HR, CSM and ITIL Foundation certification
• Experience in the following ServiceNow modules:
• ITOM – CMDB, Discovery, Service Mapping
• ITBM – Project Portfolio Management, Release Management, Agile
• HRSD (HR Service Delivery) and Finance
• GRC – Governance, Risk, and Compliance
• CSM – Customer Service Management module exp (Mandatory)
• ITSM – Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
• Expertise in Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
• Possess good communication skills
• ITIL Foundation Certification would be a plus or can do before joining
• Implementation Specialist certification would be a plus

The Impact You'll Make

• Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for Alphanext customer's enduring ServiceNow success.
• Drive standardization and best practice platform management, enabling customer to focus on value delivery.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.
• Enable rapid upgrades to new features and innovation that drive new value for Alphanext and it's customer. 
• Build a platform team focused on delivering value and innovation.

Responsibilities :

- Develop server side applications in C++

- Contribute in analysis based on requirements. Analysis can be in the form of research and producing Proof of Concepts.

- Produce documents and specifications wherever required.

- Work collaboratively with other developers and QA engineers to deliver the solutions.

Build new features, enhance existing functionality and fix issues in the Windows Desktop application.

Help develop and maintain UI component library (Windows, dialogs , complex widgets)

Advise and assist the other developers in the Desktop.

Skills required

1. Very strong programming skills in UI development using Qt/C++
2. A strong ability to think about components and modules as they relate to other components as part of a larger system.
3. QML knowledge is a plus
4. Cross platform application development knowledge is a plus, not mandatory
5. A very strong attention to detail and the willingness to deliver pixel perfect UI according to the designs.
6. Must have: Very strong in ModelView architecture
7. Must have : In-depth C++, STL, and data structures knowledge

Desirable : Familiar with unit test frameworks like QtTest or Gtest

Desirable : Experienced with Agile methodology

Desirable : Knowledge in GIT or any other config management tool

Good understanding of object oriented techniques methodologies.

Good hands-on experience of C++ system programming and design.

Key Skills

C/C++, Qt, STL, Design, QML

Experience In product development is good to have

• Managing large amounts of calls and emails, and social media, if required
• Identifying and assessing customer’s needs to achieve satisfaction
• Handling customer complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
• Building sustainable relationships and trust with customers through open and interactive communication
• Providing accurate, valid and complete information by using the right methods/tools
• Following communication procedures, guidelines and policies
• Taking the extra mile to engage customers

Desired Candidate Profile

• Strong customer handling skills on phone and email
• Familiarity with CRM systems and practices
• Prior experience with Freshdesk and Magento would be a plus
• Customer orientation and ability to adapt/respond to different types of people
• Excellent communication skills ( both written and verbal)
• Ability to multitask, prioritize and manage time effectively
• Empathy and compassion
• Punctuality
• Ability to stretch long hours and work for the bigger vision of the company
• Experience with Microsoft Office and G-suite (google)
• Knowledge of basics of Microsoft Excel for reporting purposes is a MUST
• Comfort with technology and data
• Good hold on English Grammar
• Problem identification and solving attitude
• Ability to listen
• Customer obsession
• High integrity
• Decisiveness    

Desired Candidate Profile

• 10 to 15 years of experience in plant preferred
• Age : 35 years and above
• Females are preferred
• Proficiency in MS office (word, excel, powerpoint), SAP, setting up video interviews, Gsuite, vlookup hlookup
• Good communication skills (written and verbal)
• Ability to work under pressure
• Attention to detail
• Ability to deal with people at various levels in the organisation
• Knowledge of short-hand is preferred    

Idea Clan is an Internet Marketing company that works with a lot of global ecommerce, Social Media and performance marketing clients. We own an Influencer network called Viral Sparks. We work with huge brands like twentytwowords.com, ranker, diply, littlethings.com, boredometherapy, providr etc. We are a Certified GOLD partner with Microsoft and an expert at CPA (Cost per action) marketing solutions. Everyone that works at IdeaClan is family. And we grow as one.

We are looking for a Java developer responsible for building Java applications. This includes anything between complex groups of back-end services and their client-end (desktop and mobile) counterparts. Your primary responsibility will be to design and develop these applications, and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated design, and product quality is essential.

- Translate application storyboards and use cases into functional applications

- Design, build, and maintain efficient, reusable, and reliable Java code

- Ensure the best possible performance, quality, and responsiveness of the applications

- Identify bottlenecks and bugs, and devise solutions to these problems

- Help maintain code quality, organization, and automatization

- Proficient in Java, with a good knowledge of its ecosystems

- Proficient in Springboot, Hibernate, RabbitMQ

- Solid understanding of object-oriented programming

- Familiar with various design and architectural patterns

- Skill for writing reusable Java libraries

- Knowledge of concurrency patterns in Java

- Familiarity with concepts of MVC, JDBC, and RESTful, GraphQL

- Experience with popular web application frameworks, such as Play and Spark

- Knack for writing clean, readable Java code

- Experience with both external and embedded databases

- Understanding fundamental design principles behind a scalable application

- Basic understanding of the class loading mechanism in Java

- Creating database schemas that represent and support business processes

- Basic understanding of JVM, its limitations, weaknesses, and workarounds

- Implementing automated testing platforms and unit tests

- Proficient understanding of code versioning tools, such as Git

- Familiarity with build tools such as Ant, Maven, and Gradle

- Familiarity with continuous integration

We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –

• A Bachelor’s degree, with sales as your core dream.
• Proven Sales Experience.
• Fantastic track record of meeting sales target.
• A passion towards multitasking and team building.
• Ability to work under pressure.
• Strong problem-solving, organizational and management skills.
• Excellent negotiation, convincing and consultative sales expertise.
• Effective communication skills.
• Exceptional customer orientation knowledge.

Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Strong verbal and written communication skills.
• A versatile personality with above average organizational and planning skills.
• A person with critical thinking and problem solving ability.
• A good team player with creation and handling of team.
• A customer centric person with customer centric business agenda.
• An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
• A person who can develop transparent marketing strategies to expand brand recognition.

Experience –

3 – 8 years in FMCG/Retail of Insurance Marketing.

CTC –

20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.

The candidate will need to demonstrate previous experience of taking a client's requirements and translating them into technical specifications. The candidate will have to have previous examples of how he/she has worked with internal customers and technical peers.

The ideal candidate should have 3 to 5 years’ experience within a web application development environment.

Experience with PHP, HTML, CSS, MySQL, SOAP/REST, JavaScript, AJAX, etc. is a must. Following are the key area we are expecting you to have strong command on:

• Analytical Skills
• Algorithms

Responsibilities and Duties

• Development of software extensions to vTiger CRM/Drupal/WordPress and any other PHP based application
• Development of integration between CRM and ERP systems provided by Target Integration and any other system using their APIs
• Development and maintenance of code in Gitlab (In-house git server)
• Managing tickets and updating them regularly in Redmine (Project and Ticket Management Platform)
• Providing solutions to the pre-sales team on new projects
• Supporting the existing development team

Qualifications and Skills

• Coming up with ideas to help grow the team
• Data Structure
• Data Modelling Concepts
• Object-Oriented Design Principles and Concepts
• MVC – Pattern in Depth.
• Aware of Various other commonly used design patterns like Factory, Abstract Factory, etc.
• PHP, MYSQL, HTML, CSS, JS, JSON, Webservices
• Object-Oriented PHP
• SQL In general, Procedure, triggers, functions, etc.
• Query Designing.
• Thorough understanding of HTTP.
• Version Control (specifical git) and bug tracking software knowledge are important.

Benefits

• Linux system administration experience will be useful
• Experience of working on at least two of Joomla/Drupal/vTiger CRM or Sugar CRM is a must
• Strong understanding of relational database design
• Experience in creating professional-looking web interfaces using CSS and HTML
• Understanding of business processes
• Ideally, they should have worked on CRM/ERP/Accounting applications
• Excellent written and spoken communication skills

Job Type: Full-time