UI/UX Designer

Customer Support - Voice Process

No.of Requirements: 100 

Qualification : Any Graduate

Fresher or 6+months experience

 Language: Candidate should be fluent In English and Hindi mandatory 

Versant -4 or 5

6 Days working- 1day Rotational week off

Shift- 9am to 8pm for females and 9am to 9pm for males 

Work from Office

CTC: 20500 /- per month for fresher

Take home: 15800 /- per month for fresher

CTC : Upto 21000 /- per month for experienced

Take Home : upto 16200 /- per month for experienced 

Quarterly Bonus : 4200 / 

Apprenticeship: Fresher - * 19000 (TH) * 

Experience - 20000 (TH)

Company Description

Fieldproxy is a no-code platform that assists field servicing companies in digitizing their processes to better manage their on-ground technicians. Our platform enables digital transformation at scale for on-ground teams. Learn more about Fieldproxy and start a free trial at www.fieldproxy.com.

Role Description

This is a full-time on-site role for a UI/UX Designer, located in Chennai. The UI/UX Designer will be responsible for creating mockups and prototypes, developing visual designs, and enhancing the user experience (UED). The role involves collaborating with front-end developers to ensure seamless integration of designs and improving the overall user interface and experience of Fieldproxy's platform.

Qualifications

• Skills in creating mockups and prototypes
• Proficient in visual design and user experience design (UED)
• Experience in front-end development
• Strong problem-solving abilities and attention to detail
• Excellent communication and collaboration skills
• Bachelor's degree in Design, Computer Science, or a related field
• Experience with no-code platforms is a plus

Required Capabilities:-

Primary Skills: .Net Core, ReactJS, Azure (Azure, Key Vault , Azure Function, Azure service bus, Azure Blob storage, Cosmos, App insights, App services)

• Significant software development experience in front-end, back-end, and cloud automation.
• Agile team experience, following best practices for architecture, design, and testing with high code quality.
• Proficient in .Net/C# programming and React.
• Strong SQL Server skills.
• Familiar with Redis.
• Knowledge of CI/CD pipelines.
• Understanding of Azure Storage accounts and service bus.
• Experience with Azure or other cloud hosting.
• Familiarity with Entity Framework.
• Expertise in .Net API

Job Description

India Leaders for Social Sector (ILSS) is a nonprofit that aims to be India's preeminent leadership development organization for the social sector. We aim to strengthen the social sector through talent infusion and upskilling programs, in order to create catalytic impact at scale.



Overview:

In order to achieve the mission, ILSS has a 2 pronged approach:

- Bringing talent from across sectors into leadership and board positions in the social sector

- Running research-backed skill building programs in key domains for the social sector leaders

- Since 2017, ILSS has run successful programs like:



17 hybrid (in-person and online) Leadership Programs, designed to enable senior leaders from various sectors to make informed transitions into the social sector. The program currently has 350+ Alumni out of which 100+ have already transitioned to the social sector.

• The Fundraising Program with over 200+ Alumni, and growing
• The Board Program for CXOs in the corporate sector to serve as board members for social impact organizations
• The Emerging Women Leaders Program that focuses on catalyzing the impact of women leaders in mid-to-senior level social sector positions.
• Social purpose organization(SPO) Governance program focused on empowering SPO leaders to help them build or strengthen effective boards.



ILSS is aiming to launch 12 new programs in the next 6 years.

Position Summary:

ILSS is looking to hire a Director to lead the Sales & Outreach vertical. The role would be responsible for building relationships within corporates as well as leading social sector organizations and achieving target intake of high quality candidates for various programs.

• Develop and execute strategic plan to achieve targets for trained numbers across programs and expand our customer base
• Sensitize senior corporate leaders about social sector awareness. Position Own and hit/exceed annual targets for all training programs
• Partner with customers (Corporates and Social Sector Organizations) to understand their business needs and objectives
• Build and maintain strong, long-lasting relationships with target organizations
• Effectively communicate the value proposition of ILSS programs through proposals and presentations to the leadership of target organizations (Top CSRs, top 1000 NGOs) and position as their partner of choice for capacity building

We are looking for a committed and collaborative individual, who will work in a highly dynamic environment with a closely-knit, highly motivated and entrepreneurial team. Hence, it is an amazing opportunity for individuals who are passionate about working in the social impact space.

Job Location - Delhi-NCR



Required qualifications, skills and experience

- 15+ years of experience in sales and outreach in a B2B environment, preferably in higher education

- Previous experience as a sales director or in a similar role

- Ability to communicate, present and influence all levels of the organization, including executive and C-level

- Proven ability to drive the sales process from plan to close

- Proven ability to articulate the distinct aspects of products and services

- Proven ability to position products against competitors

- Demonstrable experience as head of sales, developing client-focused, differentiated solutions

- Excellent listening, negotiation and presentation skills

- Excellent verbal and written communication skills

- Strong project management skills managing complex, multifaceted projects resulting in measurable successes.

- Experience in building/leading a small team

- MBA in sales or related field



Compensation

Depending on the candidate's experience, ILSS offers compensation that is at par with Indian philanthropy pay scales.

Job Description

We are looking for a Frontend developer with ReactJS experience to join our team at Sprouts

Responsibilities

• Code highly scalable software components based on the latest version of React, Redux, RxJs, CSS, HTML
• Build UI and visualization for showing massive data and user workflows
• Build complex web applications using TypeScript and related technologies
• Build highly reusable and shared components as part of our next-generation UI Platform. All team members play a pivotal role in the success of the product, with everyone sharing a voice in product, experience, and engineering.
• Translate designs from wireframes and low-fit prototypes provided by the UI/UX
• Contribute to the UI style guides and a UI component library, creating reusable components
• Write application interface codes using JavaScript following react.js workflows

Requirements

Experience: 3+

Role: Software Engineer – the final role will depend on the candidate’s experience and credentials

Education: BE/B. Tech/MCA/M.Sc./MTech

Technology Stack: React, Redux, RxJs, CSS, HTML

Requirements:

• Energetic self-starter, with a desire to work in a startup environment.
• Proficient in advanced Java programming skills.
• Expert in Application development cloud/on premise end to end. Middle layer, DB layer.
• Nice to have understanding on MQ and DB
• Good hands on in Complex Event Processing systems.
• Solved scale and performance issues while dealing with huge sets of data. Pre compute or data aggregation frameworks to achieve good response time.
• Real world experience working with large datasets and NoSQL database technologies
• Experience of debugging applications running on Unix like systems (e.g. Ubuntu, CentOS)
• Experience developing RESTful APIs for complex data sets
• Knowledge of container based development & deployment (e.g. Dockers, rkt)
• Expertise in software security domain, a plus

Experience:
Min 3 year experience

Data analyst responsibilities include conducting full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. They will also monitor performance and quality control plans to identify improvements.

• Interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with management to prioritize business and information needs
• Locate and define new process improvement opportunities
  
  

  Requirements

  • Proven working experience as a Data Analyst or Business Data Analyst
  • https://resources.workable.com/data-scientist-analysis-interview-questions">Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong https://resources.workable.com/analytical-skills-interview-questions">analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Adept at queries, report writing and presenting findings
  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

Key Responsibilities:

• The Laravel/CodeIgniter (HMVC) Developer is expected to be able to perform all aspects of the development tasks, including front- end, back- end, and database development.
• Develop web sites, applications and rich multi- media experiences according to the brief and technical specifications.
• Must have experience and knowledge in Laravel/CodeIgniter (HMVC)/Symphony Framework.
• The applicant is expected to possess strong problem-solving skills programming, testing and troubleshooting skills.
• Proficiency in Laravel/CodeIgniter (HMVC)/Symphony framework(s), jQuery, JavaScript, AJAX, CSS, HTML, MySQL/Postgre SQL/Mongo DB.
• Eagerness to contribute to a team-oriented environment.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Knowledge of object-oriented programming using HMVC framework.
• Good knowledge of the common Laravel/CodeIgniter (HMVC)/Symphony framework(s) or web server exploits and their solutions.
• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms.
• Familiar with REST API's and Integration with third-party API's.
• Hands on Experience in an e-commerce environment would be an added advantage.
• Adhering to project coding standards and recommending improvements.
• Modifying existing software to correct errors, allowing it to function in new operating environments.
• Additional Technical skill set:

• AWS/Azure deployments and architecture.
• Knowledge of Web RTC.
• API
• Financial and Accounting related product knowledge.

Mandatory Skills :

• Laravel/CodeIgniter (HMVC)/Symphony framework(s), CSS, HTML, MySQL/Postgre SQL/Mongo DB, JavaScript, jQuery, AJAX

Education

UG: B.Sc. in Any Specialization, B.Tech/B.E. in Any Specialization, BCA in Computers

PG: Any Postgraduate in Any Specialization

Doctorate: Doctorate Not Required.

Job Type: Full-time