
Background
Fisdom is a leading digital wealth management platform. Fisdom platform (mobile apps and web apps) provides access to consumers to a wide bouquet of financial solutions – investments, savings and protection (and many more in the pipeline). Fisdom blends cutting-edge technology with conventional financial wisdom, awesome UX and friendly customer service to make financial products simpler and more accessible to millions of Indians. We are growing and constantly looking for high performers to participate in our growth story. We have recently been certified as the great place to work. For more info, visit www.fisdom.com.
Objectives of this Role
Improve, execute, and effectively communicate significant analyses that identify opportunities across the business
Participate in meetings with management, assessing and addressing issues to identify and implement toward operations
Provide strong and timely financial and business analytic decision support to various organizational stakeholders
Responsibilities
Interpret data, analyze results using analytics, research methodologies, and statistical techniques
Develop and implement data analyses, leverage data collection and other strategies that statistical efficiency and quality
Prepare summarize various weekly, monthly, and periodic results for use by various key stakeholders
Conduct full lifecycle of analytics projects, including pulling, manipulating, and exporting data from project requirements documentation to design and execution
Evaluate key performance indicators, provide ongoing reports, and recommend business plan updates
Skills and Qualification
Bachelor’s degree, preferably in computer science, mathematics, or economics
Advanced analytical skills with experience collecting, organizing, analyzing, and disseminating information with accuracy
The ability to present findings in a polished way
Proficiency with statistics and dataset analytics (using SQL, Python, Excel)
Entrepreneurial mindset, with an innovative approach to business planning
Relevant Industry Experience of more than 2 - 6years, more than 4yrs python experience is must
Preferable- Product startup's, fintech
Why join us and where?
We have an excellent work culture and an opportunity to be a part of a growing organization with immense learning possibilities. You have an opportunity to build a brand from the scratch. All of this, along with top of the line remuneration and challenging work. You will based out of Bangalore.

About Fisdom
About
Fisdom is an extremely simple app to make smart investments. We at Fisdom have one goal in mind: Make your money work for you. That’s why we’re blending cutting-edge technology with personalized financial advice. We believe technology can change the investment advisory industry by making it more accessible, understandable, and quick. And we believe our proposition can change the nature of investment advice, making it completely transparent, objective, secure, and personal. We want to make your money work for you, regardless of your net worth or financial knowledge. We want to make investment advisory available to everyone. Sign up with us at www.fisdom.com or Call us on (+919642596425)
Connect with the team
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- Design, code, debug, test, and optimize user-facing features with a focus on responsiveness, maintainability, and performance.
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Desired Qualifications
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
- 4–6 years of strong software development and engineering experience with expertise in front-end technologies.
- Strong proficiency in Angular, JavaScript, TypeScript, HTML5, and CSS3.
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- Experience working with Git, JIRA, Confluence, and CI/CD pipelines.
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- Understanding of front-end performance optimization and security best practices.
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Job Description
Assist in designing sketches, mood boards and concepts
Research fashion trends, fabrics and styles
Help in sample development and fittings
Source fabrics and materials
Prepare basic technical drawings and specs
Coordinate with tailors, vendors and production teams
Support styling for shoots and shows
Manage design files and daily tasks
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
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Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
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- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
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• Collaborate with architects, designers, and business stakeholders to deliver production-
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• Ensure code quality through proper unit testing, peer reviews, and adherence to best
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• Help troubleshoot, debug, and resolve incidents or enhancement requests from clients.
• Maintain technical documentation and contribute to knowledge sharing within the team.
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Role Overview
We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.
Key Responsibilities:
* Handle inbound and outbound customer interactions via calls, emails, and chats
* Resolve queries related to health insurance coverage, claims, and wellness services
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* Coordinate with internal departments to ensure seamless support
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* Manage escalations professionally and ensure timely follow-ups
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* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)
* Strong communication skills in English and Hindi
* Ability to handle rotational shifts
* Excellent problem-solving and interpersonal skills
* Familiarity with CRM tools and ticketing systems is a plus
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Company: Barcadly Services (www.barcadlyservices.com)
Job Title: Android Developer
About Us:
Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.
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Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena.
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The Android Developer will be responsible for the development, maintenance, and enhancement of applications aimed at a vast number of diverse Android devices. The role involves working alongside other developers, designers, and business analysts to create and optimize mobile applications, ensuring they are user-friendly, performant, and in line with the company's goals and user needs.
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Required Qualifications:
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