Key Responsibilities:
Taking ownership of customer issues reported and seeing problems through to resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
The engineer should be available to work in the late evening shift (4pm - 1am) if required.
Primary skills:
3-8 years of relevant experience.
Strong technical knowledge on:
- Cloud Technologies – AWS, Azure etc.
- Databases – SQL, Oracle, MySQL etc.
- Operating Systems – Linux, Windows etc
- Networking – Basic networking concepts and troubleshooting
- Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required) Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft)
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Proven work experience as a Database Programmer, Database Developer, or similar role.
Strong proficiency in SQL and hands-on experience with PostgreSQL.
Solid understanding of relational database concepts and principles.
Experience in database design, schema modeling, and optimization.
Familiarity with database administration tasks, such as user management, backup and recovery, and performance tuning.
Ability to write efficient SQL queries, stored procedures, and functions.
Detail-oriented with a focus on data accuracy and integrity.
Familiarity with software development methodologies and programming languages is a plus.
Techno-functional BA
GormalOne is a social impact enterprise focused on farmer centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energised and competent team which works on advanced global technologies such as OCR, facial recognition, AI-led disease prediction amongst others.
We are looking for a Techno-functional BA to bridge the gap between IT and business teams. You will be responsible for engaging with business leaders to gather functional requirements and document processes. A BA is then responsible for conveying the functional requirements to developers, helping them determine the technical requirements for the work.
Responsibilities
- Should be quick to understand what business does and how it does and determine how to improve existing business processes.
- Identify the steps or tasks to support the implementation of new features & design the new features to implement.
- Analyse the impact of implementing new features and implement the new features.
- Generation of technical Design Documents and changing them as per the required changes proposed.
- Validating product bug fixing solutions for production issues are raised on daily basis and handing over to the business team after initial testing.
- We are looking for a Techno-Functional analyst, who should be good in technical skills like SQL, PL/SQL, APIs, Report and XML publishers.
- New business requirement analysis to find the GAP and resolution for smooth business operations.
- Able to translate functional requirements into technical specifications and to gather and document development requirements.
- Work with Business Development Teams and business users to resolve customer support issues and Project work you are doing.
- Involve in QA cycle User acceptance testing.
- Training end-users regarding application functionalities.
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model
Basic Requirements
- 1-2 years of relevant experience in a similar role.
- Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
- Demonstrated understanding of .Net/Java, Relational Databases, and dev stacks.
- Experience in UI/UX best practices and familiarity with Designing tools like Adobe XD etc.
- Excellent analytical, mathematical, and creative problem-solving Logical and efficient, with keen attention to detail.
- Excellent listening, interpersonal, written, and oral communication The ability to communicate with stakeholders and work closely with them to determine acceptable solutions.
- Experience creating detailed reports and giving presentations and competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
- Highly self-motivated and able to effectively prioritize and execute tasks while under pressure.
- Excellent planning, organizational, and time management skills.
- Willing to travel to customer location.
Preferred Requirements
- A bachelor’s degree in engineering CS/IT or related field.
- Knowledge of integrating with Web Services, XML(Extensible Markup Language), and other API(Application Programming Interface) to transfer the data - from source and target, in addition to the database.
- Knowledge in Dairy domain.
Job Description-
Responsibilities:
- Create blueprints for application deployment, build Terraform modules for infrastructure provisioning, and enhance security with automation tools like Harness and Flux.
- Work with cutting-edge CI/CD tooling and orchestrate deployment using AWS, Azure, Docker Swarm, and Kubernetes.
-Architect and deploy CI/CD platforms to facilitate rapid development and deployment cycles.
- Design and implement Kubernetes environments, API Gateways, and self-service portals.
- Evaluate and integrate third-party tools and services for improved CI/CD processes.
- Educate and lead a team of DevOps engineers in best practices and operational excellence.
- Employ SonarCloud for continuous code quality checks and JMeter for application performance testing.
Qualifications:
- 7+ years of experience with architecting and deploying applications on AWS or Microsoft Azure.
- Proficiency with CI/CD tooling such as GitHub, GitLab, Jenkins, or Harness.
- Hands-on experience with container orch
This is Nivetha Shankar from People First Consultants.
Please get to know about us by visiting http://www.peoplefirst.co.in/" target="_blank">www.peoplefirst.co.in
We have a job opportunity for the role of "Outsystems Developer" in one of the fast-growing Japanese-based Start-Up Companies.
Job Location: Chennai / Coimbatore / Bhubaneswar
Job Description:
• Develop high quality and scalable enterprise applications with Outsystem using modern engineering practices
• Integrate application with existing tools used in the company
• Work closely with the design team on creating the solution which improves business value
• Mentor developers on high quality standards
• Advocate LowCode Outsystem development approach and develop best practices
Required Qualifications:
• 1+ years of experience with Outsystem development and programming
experience of at least 3 years’ experience
• Knowledge of databases; NoSQL, MySQL, MongoDB etc.
• Knowledge of API technologies such as REST and JSON
• Knowledge of HTML, CSS and JavaScript
• Knowledge on .NET C# is a bonus
• Knowledge of database structures and design
• Hands on experience with Cordova plugins and CSS custom development
• Ability to follow instructions and work in a team environment
Desired Qualifications:
• Outsystems Associate Reactive Developer or higher certificate
• Knowledge of other Low Code platforms
• Deep knowledge in web-based languages (JavaScript, JQuery, CSS, HTML)
• Proficiency with Oracle SQL and ASP.NET
• Knowledge of web services (REST and SOAP)
• Knowledge of Atomic Design methodology
• Knowledge of Agile practices
• JLPT or NAT certification added advantage
Thanks & Regards,
Nivetha Shankar
People First Consultants
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Job Description:
- 0-2 years exp in Product Support Role.
- Need to Understand the product and features, to demonstrate them to the end users.
- Sound knowledge of Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver customer requirements.
- Engage with the Development team and manage the progress of cases.
- Should be able to cope with a high-pressure work environment.
- The working model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player
Database Administrator (DBA)
EDUCATION,EXPERIENCE REQUIRED:
BE/MCA/ B.TECH / BCA
Exp - Min 4 yrs
CTC – Upto 12 LPA
Job Description:
- Installing, Configuring, Managing, Monitoring and troubleshooting SQL Server 2005/2008/2008R2/2012/2014/2016
- Database administration activities like Installation, Configuration, Backup & Recovery, and Database Security.
- Providing availability solutions like Mirroring, Log Shipping, Replication and Always on.
- Database Up gradation and Migration
- Ensure performance monitoring, backup, restore, and security recovery solutions.
- Troubleshooting expertise in SQL server issues under production environment.
- Handling the entire production servers with skills and understanding client's requirement Experience in Database administration activities for DB Security (creating users, roles, and assigning permission to them).
- Automating process by creating jobs, and error reporting using Alerts by SQL Server Agent.
- Backup and Recovery strategy, Database Refreshes.
- Creation and maintenance of Databases, creating Roles and managing user permissions.
- Setting up, trouble shooting and maintenance of production server databases.
- Providing Production support for Database and Applications.
- SQL Server store procedure, functions, View, Index and trigger development.
Job requirement:
- Deep understanding of OS and its management including kernel space management
- Experience with Linux servers in virtualized environments
- Experience installing, configuring, and maintaining services such as Bind, Apache, MySQL, Nginx, etc.
- Experience in Monitoring tools like Nagios.
- Familiarity with load balancing, firewalls, etc.
- Proficient with network tools such as iptables, Linux IPVS, HA Proxy, etc.
- Experience with virtualization technologies, such as Xen KVM and VMware.
- Ability to build and monitor services on production servers
Responsibilities:
- Help design and implement functional requirements
- Build efficient back-end features in Python
- Integrate front-end components into applications
- Manage testing and bug fixes
- Prepare technical documentation
- Collaborate with UX/UI designers to implement design into the code
- Code review
- Implement software enhancements and suggest improvements
What we are looking for:
- Solid experience as Python Developer
- Experience with Python frameworks (e.g. Django, Flask, Bottle)
- Familiarity with Amazon Web Services (AWS) and REST API
- Understanding of databases and SQL
- Attention to detail
- Leadership skills
- Self-starter, able to work independently
Bonus skills:
- Cloud deployment services - Docker, Kubernetes/AWS/Azure/Openshift/GCS etc.
- API deployment / WSGI frameworks - Flask/Django/Bottle/FastAPI etc.
- Basic database operations with Python (CRUD)
Responsibilities
Independent ability to execute Upgrades, OS/DB migration projects, S/4 HANA conversion and resolve issues on your own. Lead the team technically on Production support and resolve day to day technical issues Gather requirements, design, architect and implement optimal solutions for SAP landscape based on client’s requirements Should be willing to work on USA time zone as project demands
SKILLS & EXPERIENCE
Complete architectural know-how of ABAP and JAVA stacks and of other BASIS activities
Very good knowledge and experience on Cloud architecture (AWS, Azure, GCP)
Ability to gather Client's business requirements and implement them with optimal technical solutions
Experience and deep knowledge of SAP systems, including S/4HANA, and the required architecture and infrastructure to support them
Provide recommendations and guidance on the SAP platform and tools
Should lead a BASIS team and act as a SPOC for customers for the production support and Project activities
Strong knowledge & hands-on experience in technical planning, implementation, upgrades, migration and maintenance of various SAP modules on premise and on cloud (preferable)
Must have strong SAP Basis skills on Operating Systems Linux/Unix, and Windows
Strong experience in most of the database like Oracle, HANA, MSSQL, DB2, Sybase and MaxDB. Table administration, Performance tuning, Backup and restore, point-in time recovery on these databases
Knowledge of infrastructure, especially cloud infrastructure is a big plus
Experience in OS/DB/Infrastructure migration especially HANA migration using SUM/DMO from any source database like Oracle/SQL/DB2
Experience in Unicode conversion and S/4 HANA migrations
Hands on experience in SAP systems sizing including HANA landscape
Good experience in HANA installation, administration and maintenance in scaled up and scaled out landscape
Expertise in configuration of SAP systems not limiting to ECC, CRM, SRM, SCM, Portal, BW, PI, GRC, GTS, MDG, MDM, HCM, EWM, Solution manager
Experience in most of these - TREX, Live cache, BEx reporting, NWDI, FIORI, Web dispatcher, BOBJ, BODS, IS, Content Server, SLT, Pre-calc, etc.
Experience in System refresh, system copy, Client copy, Client export/import
Experience in EHP upgrades, SP updates, Patches, kernel upgrades and so on
Experience with Solution manager 7.1/7.2 EWA configuration, Setup systems monitoring, Root cause analysis, Automated monitoring and alerting setup, E2E implementation of Solman
Experience in High availability setup in Unix and Windows with various clustering tools, and disaster recovery setup
Experience in security activities like central user administration, managing roles and profiles of various business systems, SSO configuration, integrating with active directory, etc.
Big plus to have automation and scripting skills on any of the BASIS activities like System Refresh, transports, monitoring, etc.
Mentor Junior staffs to train them in various support and project activities
Should possess strong problem solving and analytical skills and demonstrate strong technical leadership to solve customer problems
Excellent communication (verbal and written) & interpersonal skills
QUALIFICATION
15 years’ experience as SAP Basis Engineer
SAP Netweaver, HANA, OSDB migration, Cloud (AWS/Azure) certifications preferable
2+ full lifecycle SAP implementations, 2+ upgrades, 2+ migrations/conversions, 2+ support projects
Good infrastructure knowledge on Network, Storage, etc.
Required Skills: GSM, Linux, Networking, infrastructure, VOIP, PHP, Perl, SIP, troubleshooting, Python,HTML
- 5+ years of solid experience as an Asterisk Developer
- Must be proficient at developing software using a scripting language. A distinct advantage if you have experience using Python
- Sound knowledge of Asterisk Installation, Configuration, Dialplan, Call troubleshooting (SIP, ISDN)
- Solid experience of working With Linux Operating Systems
- Good understanding of VoIP, SIP, SS7.
- 5 to 8 years of hands on experience in automating MS Office applications like Excel, Word, PPT and Outlook using VBA
- 5 plus years of experience in the design, development, and implementation of programming code
- Experience in database development
- VBA - Should have good experience in developing efficient logic/algorithms using VBA
- Solid understanding of SDLC concepts
- Solid experience in MS Excel (2003, 2007, 2010, 2013,2016)
- Must be good at all excel features and excel formulas
- Well versed with complete MS Office package (Excel, Word, Outlook, PPT)
- Work both independently and as part of a team
- Experience in requirements gathering, effort estimate, designing and implementation and creating mock-up screens
- Experience in databases like MS SQL Server (2005 to 2012,2014), MySQL and MS Access
- Must have strong database concepts and DB designing skills
- SQL - must be good at writing efficient, fine-tuned queries using joins and aggregates
- Experience in writing Stored procedures, Triggers and T-SQL
- Nice to have programming knowledge in C#
- VBA, SQL
- Strong analytical and problem-solving skills
- Excellent interpersonal and communication skills
- Should be able to take complete ownership of the project from requirements gathering to delivery and maintenance
- Should be able to work independently
- Must be Proactive and Self-motivated
- Must have the ability to prioritize the work, execute tasks and meet the deadline without fail
- Effective time management skills
- Customer Focus, Willing to learn and self- teach any new technology
- Strong business and collaboration skills, and responsive to service needs and operational demands.