Amazon Web Services (AWS)Key Responsibilities:
Taking ownership of customer issues reported and seeing problems through to resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
The engineer should be available to work in the late evening shift (4pm - 1am) if required.
Primary skills:
3-8 years of relevant experience.
Strong technical knowledge on:
- Cloud Technologies – AWS, Azure etc.
- Databases – SQL, Oracle, MySQL etc.
- Operating Systems – Linux, Windows etc
- Networking – Basic networking concepts and troubleshooting
- Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required) Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft)
Shubham Vishwakarma
Full Stack Developer - Averlon
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React.jsWe’re Hiring: Project Manager – Logi-Sys Modules
📍 Location: Mumbai, Marol
🕒 Full-time | Experience: 8–10 Years
Are you a driven Project Manager with a knack for owning modules, leading teams, and ensuring seamless delivery? At Softlink, we’re expanding our Logi-Sys team and looking for experienced Project Managers to take charge of individual modules and steer them from planning to perfection.
🌐 About the Role:
As a Project Manager, you will take ownership of specific Logi-Sys modules—our industry-leading cloud ERP platform for logistics and freight. You’ll work closely with engineering, QA, and product teams to deliver high-quality features that are robust, timely, and bug-free.
🔧 Responsibilities:
- Own and manage one or more Logi-Sys modules end-to-end
- Define goals, plan execution timelines, and ensure timely delivery
- Work hands-on with cross-functional teams to get work done
- Maintain high quality standards – with a zero-bug mindset
- Break down business requirements into technical deliverables
- Track project progress, identify risks, and resolve blockers swiftly
- Ensure alignment with product vision while focusing on execution
👤 Who We’re Looking For:
- 8–10 years of solid experience in project/delivery management in a tech environment
- Strong understanding of software development life cycles and enterprise product delivery
- Conversant with technology – you speak the language of engineers and can challenge timelines and logic where needed
- Sharp focus on timely delivery without compromising on quality
- Natural leader who takes initiative and owns outcomes
- Exposure to logistics or ERP systems is a plus (but not mandatory)
🧠 If you believe in accountability, love solving real-world problems, and can balance speed with precision—we want to talk to you.
Required experience candidates who is currently working in life insurance companies or health insurance
CTC would be as per the profile
Minimum CTC 2.50 lac to 8 lac
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About Araali:
Araali Networks is a SaaS based cybersecurity startup that has raised a total of $10M from well known investors like A Capital, Firebolt Ventures and SV Angels, and and through a strategic investment by a publicly traded security company.
The company is disrupting the cloud firewall market by auto-creating nano-perimeters around every cloud app. The Araali solution enables developers to focus on features and improves the security posture through simplification and automation.
The security controls are embedded at the time of DevOps. The precision of Araali controls also helps with security operations where alerts are precise and intelligently routed to the right app team, making it actionable in real-time.
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Full Stack Developer - Averlon