Technical Support Engineer

What We’re Looking For:

• Strong experience in Python (5+ years).
• Hands-on experience with any database (SQL or NoSQL).
• Experience with frameworks like Flask, FastAPI, or Django.
• Knowledge of ORMs, API development, and unit testing

Job Role - Shopify Developer

Responsibilities

 Create an engaging and knowledgeable online Shopify store to increase sales and revenue

 Create bespoke Shopify themes and change pre-existing templates per pre-defined brand

guidelines

 Be an expert in all aspects of the ECommerce platform

 Work with the UX and UI Design Teams to create unique, strong, and inventive front-end user

experiences

 Ensure a smooth connection with Marketing Tools, Platform APIs, and Shopify Apps to optimise

the shop for overall efficiency and functionality

 Test and debug websites regularly to improve performance

 Based on their findings, they provide technical support and coordination, protecting enterprises

against failure

 Increase conversion rates by optimising website

Requirements & Skills

 A bachelor's degree in information technology, computer science, or a related discipline

 Broad shop construction, launch, and maintenance expertise, as well as a general understanding

of the admin system

 Proven skills in HTML5, CSS3, and JavaScript, as well as a thorough grasp of the DOM

 Previous experience working with a custom theme and/or the Storefront API

 Working knowledge of Shopify's theming system and Liquid templating

 Previous experience implementing/debugging third-party Shopify apps, as well as building

unique solutions if needed

 In-depth knowledge and expertise with vanilla JavaScript, jQuery, ES2015/ES6, and current

JavaScript frameworks

 Working knowledge of Shopify's object/properties, AJAX API, and Meta fields

 Extensive testing and debugging abilities using the browser console and other tools

 Prior experience developing responsive layouts for desktop, tablet, and mobile devices

 Working knowledge of third-party services and APIs, as well as Shopify plugins

•  Capability to communicate effectively and provide proactive feedback

 Configuration, administration, customization, and maintenance of Okta CIAM environments.

• Design and maintain configuration manuals and documentation required to sustain the Okta CIAM platform.

• Review Okta platform configurations to ensure the solution is optimized and secure for business needs.

• Support and resolve system incidents, problems, and changes.

Requirements

• 3+ years of hands-on experience with designing and building Okta solution platforms.

• At least one Okta certification in last 2 years - Okta Certified Administrator, Certified Consultant or Certified Developer certification

• Strong understanding of Single Sign On and relevant standards (OIDC, OAuth, SAML)

• 1+ year of development experience using RESTful APIs in any programming language

• Strong communication and documentation skills

• Ability to collaborate and interact productively with team members and key stakeholders.

Job description

About Kofluence:

Kofluence is a start-up positioned as “Adwords for Social Media Influencer Marketing''. Led by Online gaming leaders/ IIM Alumni, Kofluence has developed a technology platform where brands can reach out to their audience through micro-influencers. At Kofluence, you get an opportunity to create stuff from scratch. So, if you see yourself as curious, ambitious, innovative and perennially hungry for growth, this is the place to be!

Overview:

We are looking for the position of Account Manager. Selected person will take end to end ownership of accounts to ensure brands collaborate with Kofluence consistently delivering value and exceeding expectations.

As a BD - Account Manager,

You Get:

•   Amazing colleagues to work with
•   A great office with a cool culture
•   Work-from-Home option
•   The freedom to do things and take decisions with logical reasoning

Your Responsibilities:

• Complete ownership of new business development process from strategy to execution
  • Own and deliver quarterly/annual order booking target
  •   Create and execute brand communication campaigns, build & strengthen the brand's equity over a period of time and drive adoption rates for the brand
  •   Create and leverage synergies across partners in overall ecosystem to maximize and sustain revenues
  •   Own and lead end to end Sales process from lead generation, lead qualification, Proposal submission, Contract Negotiation and Closure

Role will determine the process and strategy to be used in software design at a project level (Agile, top-down, bottom up, stepwise refinement, use of patterns and pattern languages, iterative and incremental processes etc.) and has a deep Understanding of the software development lifecycle and has knowledge of the overall application development space combined with understanding of the business and domain. Role will Identify risks across the project life-cycle and conceive mitigation strategies, will drive AGILE practices and frameworks within the organization and creating visibility for the same and guide the teams in application of AGILE frameworks, will resolve problems and identify opportunities for improvements within AGILE.  Will design and fine-tune DB solutions and will oversee performance tuning. Role will work with Configuration Management tools to enforce CM practices and processes. Role is required to help define and adhere to the QA standards and will work with a deep understanding of performance bottlenecks, production infrastructure, interfaces and dependencies of the product and Measure program performance against target and publish dashboards to leadership. Role is also responsible for Analyzing scope change requests to make informed decision on resourcing, cost and time estimation and effectively managing all escalations in-line with organization norms.

Director-Software Operations is also responsible for attracting and retaining top talent in the organization. Will use the “People first” approach in the decision making and helps the organization in the people engagement journey. Role is responsible for aligning the organizational objectives to the team objective, derive goals for individuals and ensure a fair, transparent, inclusive workplace culture. Will nurture teams through different situations, be responsible for the individual development plans and performance metrics.

Competencies:

• Anticipates stakeholder’s stated / unstated needs; suggests specific changes in processes to improve the company’s responsiveness and deliver superior stakeholder experience
• Builds and nurtures long-term, mutually profitable stakeholder partnerships. Builds a say in stakeholder decisions by establishing strong credibility and offering a superior end-to-end experience
• Builds and promotes systems / practices for effective capture, dissemination and management of knowledge at a Business Unit level
• Understands competitive global business environment and builds comfort with VUCA conditions, provides clarity to the team to act quickly and with precision on implicit and explicit stakeholder needs
• Focuses on continuous improvement through constant assessment of existing procedures, Selects and cross-fertilizes ideas across teams within the Business Units
• Drives collective accountability through appropriate actions (involving employees in goal-setting and ongoing communication
• Adapts management style to different situations and provides calmness and consistency to the team during stressful situations, serves as an advisor, providing guidance to multiple teams on contribution to key organizational decisions such that employee concerns are addressed.
• Drives synergy and cooperation across different stakeholders, to catalyze critical decision making, to work towards common organizational goal. Continuously owns and exceeds challenging targets; Drives team to consistently exceed past performance
• Encourages people to work outside of their comfort zone and creates the right conditions for them to demonstrate new competencies, Provides regular feedback in a constructive manner
• Develops and uses systems to organize and keep track of performance across the function, identifies areas to refocus team efforts and improve performance and quality while managing
• Shows respect for differences and draws upon different ideas in the business unit to enhance business performance, takes effort to create an open environment for team to voice views and capitalizes by leveraging synergies across teams.

Technical Skills:

• Should have prior experience in design, develop and maintaining .Net based web applications within all phases of the Software Development Life Cycle (SDLC)
• Should have worked on complex, multi-tiered architectural applications
• Strong experience in business understanding, requirement gathering and project scoping.
• Should have Experience of Object Oriented programming practices (SOLID principles, Design pattern)
• Should have prior experience in handling a large team of developers, testers, database developers and architects
• Should have experience in Feasibility Analysis - Technical feasibility (Study of proposed application, performance expected, application function, benefits), Financial feasibility (costs incurred, milestone timelines), Operational feasibility (does the application meet the need or solve the problem, will users be able to adapt to the application)
• Should have experience with the process of choosing from the design patterns and platforms and should be able to convey the merits and demerits of these to the team
• Should be well versed with the security frameworks, assessing vulnerabilities, Secured Code, SSL/Non SSL, Vulnerability tests amongst the areas being proficient at.
• Should have prior experience working with agile teams and alternative programming approaches like either of ADM/Scrum or Xtreme programming, KanBan or Re-factoring
• Experience in creating project charter for the project to clearly list out project objectives, duration, milestones, etc.
• Should have lead a team of Application and database developers and is competent to train/assist them on all their Technical requirements that come up as part of their day to day assignments
• Experience in developing web application with C#, MVC 5, ASP.Net, Web API
• Sound working experience in any one of the JS frameworks including advanced JS frameworks for web comprising of Angular, React, Backbone.
• Hands on HTML/5, CSS, Advance jQuery & JavaScript and advance knowledge of designing HTML pages with JQuery.
• Prior experience of bootstrap for managing highly dynamic & scalable browser-based UI.
• Hands on experience in writing high performance SQL queries, in SQL Server 2014/ 2016 or MYSQL will be preferred.
• Should be proficient at Cloud concepts & guiding principles - Various cloud solution like AWS, AZURE, OPENSHIFT, Pivotal Cloud Foundry, Google etc. and their key features, advantages and disadvantages
• Should be proficient at T-SQL programming and development
• Identify production and non-production application issues and assist team with optimal solution.
• Supporting creation of thought leadership (POVs, research papers) in the field of programming
• Identify opportunities to fine-tune and optimize applications of .Net developed projects, including periodic code review.
• Should have worked with Gantt charts or similar planning tools and should have prior experience in reporting/MIS
• Should Contribute to the development of new techniques and plans within area of expertise.

Educational Qualification and Experience:

• Minimum of 15 years of formal education - Graduate / Post Graduate in Computer Science / Information Technology.
• Professional work experience of 15 to 20 years including 5 to 7 years in a leadership role.

We are hiring for one of our clients (building an immersive platform for creators, from India, which can be used by creators to create content and engage their audience across the world. And they are looking for smart and motivated 'Mobile Engineers' to help build it.

For this, they need someone who has working knowledge in building quality mobile apps in React-Native/Flutter, handling device specific aspects, etc.

Being a Mobile Engineer at this organization will be like a feeling to build something that millions of users across the world can interact with. You will be helping in setting forth the mobile-frontend culture and journey.

Also, experience the working in the early team, shape a startup from the grounds up and be a part of the high growth journey.

Key Responsibilities: -

1. Build and deploy product features end to end.

2. You will build high quality features for a mobile app from grounds up, and can use patterns like composition, inheritance, renderProps, etc.

3. Research and implement things wherever needed, think automating via Fastlane CI/CD, testing logically so it works across multi-resolution devices, etc.

4. Setting up events for user, performance, and error analytics, think GA, hotjar, sentry, etc.

5. Participate in product and design ideation, collaborate with the team to implement high-quality features.

Requirements: -

1. Solid foundation in JS and React Native.

2. Passionate about product and drives it with engineering.

3. Architectural familiarity of implementation, not just UI features.

4. 1+ years of experience in building quality apps in React Native.

5. Identify and resolve performance and device specific issues.

6. Can adapt to best practices and learn device specific things in Android/iOS.

7. Code quickly and test thoroughly - maintain the balance between velocity and code health.

8. Great taste in UI and UX

Perks: -

1. Become a part of our early team, and shape products from grounds up

2. Attractive compensation and esops.

3. Macbook pro

4. Empowered to build an amazing startup culture with us

5. Full ownership and massive growth opportunities

6. and more...

The organization is funded by India's top executives and angel investors.