Technical Support Engineer
Software Company
4 - 10 yrs
₹5L - ₹14L / yr
Hyderabad
Skills
Technical support
Customer Support
Amazon Web Services (AWS)Linux/Unix
SQL
MySQL
RESTful APIs
SOAP
JSON
Key Responsibilities:
Taking ownership of customer issues reported and seeing problems through to resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
The engineer should be available to work in the late evening shift (4pm - 1am) if required.
Primary skills:
3-8 years of relevant experience.
Strong technical knowledge on:
- Cloud Technologies – AWS, Azure etc.
- Databases – SQL, Oracle, MySQL etc.
- Operating Systems – Linux, Windows etc
- Networking – Basic networking concepts and troubleshooting
- Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required) Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft)
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
Similar jobs
Remote only
2 - 4 yrs
₹12L - ₹16L / yr
.NETASP.NET
C#SQL
jQuery- responsible for building .NET applications.
- WEB-API OR MVC with C# is a must.
- Hands-on SQL Server with Expertise in complex Procedures and SQL Performance Optimizations.
- Being good with Front End, React or Angular will be a plus but not Mandatory.
- Knowledge of Javascript, Jquery Ajax.
- In-depth understanding of Agile, Scrum and Kanban
Read more
Remote only
0 - 6 yrs
₹10L - ₹30L / yr
React.jsTypeScript
Python
Javascript
Redux/Flux +3 more
About the role
Title: Founding Engineer
Requirements
- Passionate and Hungry to grow
- Proficient in React + Typescript (for Frontend), or Python (for Backend),
and have good shipped projects under your belt - A builder at heart
Great to haves
Backend
- Proficiency in PostgreSQL
- Proficiency in API development
Frontend
- Good visual design sense
- Experience with building data intensive UIs
- Proficiency with Figma
About Middleware
Good engineers start their careers to change the world but end up just WAITING! Waiting for code reviews, waiting for QA, waiting for their managers to give them the next big opportunity.
Middleware unblocks engineering teams from waiting and hence increases their productivity.
We help engineering leaders catch delivery bottlenecks and enable their teams for growth using insights from existing tools like Github, JIRA, Calendar. Imagine a cockpit for engineering leaders to run their entire team instead of them texting - "Hey, let's catch up on a quick call?" to everyone.
Globally, we lose $400Bn every year just attributed to engineering productivity and we want to diminish this loss with Middleware.
We are a team of passionate engineers, who have previously led teams at giants like Uber, Maersk, Shuttl.
Being good engineers ourselves, we have hated waiting and loved building. If you resonate with those likes and dislikes, we should talk!
Read more
Remote only
3 - 4 yrs
₹2.4L - ₹4.8L / yr
Manual testing
Effective communication
Test cases
Software Testing (QA)
Greetings from Quest Global Technologies
Job description -
Job description -
- Review and analyze system specifications
- Collaborate with QA Engineers to develop effective strategies and test plans
- Execute test cases (manual) and analyze results
- Evaluate product code according to specifications
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Proven 3+ years of experience as a Quality Assurance Tester or similar role
- Experience in project management and QA methodology
- Ability to document and troubleshoot errors
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills.
Read more
Hyderabad
3 - 6 yrs
₹1L - ₹8L / yr
Vue.jsNuxtJs (Nuxt.js)
Javascript
HTML/CSSImmediate and 15 to 30 days NP are welcome
Responsibilities
• 3-4 years of experience developing user-facing applications using Vue.js
• Building modular and reusable components and libraries
• Optimizing your application for performance
• Implementing automated testing integrated into development and
maintenance workflows
• Staying up-to-date with all recent developments in the JavaScript and
Vue.js space
• Keeping an eye on security updates and issues found with Vue.js and all
project dependencies
• Proposing any upgrades and updates necessary for keeping up with
modern security and development best practices
•
Requirements
• Highly proficient with the JavaScript language and its modern ES6+
syntax and features
• Highly proficient with Vue.js framework and its core principles such as
components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue
Router, and Nuxt.js
• Good understanding of HTML5 and CSS3, including ( Sass or Less
depending on your technology stack )
• Understanding of server-side rendering and its benefits and use cases
• Knowledge of functional programming and object-oriented programming
paradigms
• Ability to write efficient, secure, well-documented, and clean JavaScript
code
• Familiarity with automated JavaScript testing, specifically testing
frameworks such as Jest or Mocha
• Proficiency with modern development tools, like Babel, Webpack, and Git
• Experience with both consuming and designing RESTful APIs
• Experience working on Quasar Framework
• Proficiency in TypeScript and Nodejs is a must
Qualifications : BE/BTech, ME/MTech, MCA
Responsibilities
• 3-4 years of experience developing user-facing applications using Vue.js
• Building modular and reusable components and libraries
• Optimizing your application for performance
• Implementing automated testing integrated into development and
maintenance workflows
• Staying up-to-date with all recent developments in the JavaScript and
Vue.js space
• Keeping an eye on security updates and issues found with Vue.js and all
project dependencies
• Proposing any upgrades and updates necessary for keeping up with
modern security and development best practices
•
Requirements
• Highly proficient with the JavaScript language and its modern ES6+
syntax and features
• Highly proficient with Vue.js framework and its core principles such as
components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue
Router, and Nuxt.js
• Good understanding of HTML5 and CSS3, including ( Sass or Less
depending on your technology stack )
• Understanding of server-side rendering and its benefits and use cases
• Knowledge of functional programming and object-oriented programming
paradigms
• Ability to write efficient, secure, well-documented, and clean JavaScript
code
• Familiarity with automated JavaScript testing, specifically testing
frameworks such as Jest or Mocha
• Proficiency with modern development tools, like Babel, Webpack, and Git
• Experience with both consuming and designing RESTful APIs
• Experience working on Quasar Framework
• Proficiency in TypeScript and Nodejs is a must
Qualifications : BE/BTech, ME/MTech, MCA
Read more
Hyderabad
0 - 1 yrs
₹1.4L - ₹1.5L / yr
.NETC#ASP.NET
HTML/CSSSQL
+2 more
- Good knowledge of HTML, CSS, Javascript and JQuery is very important.
- Good knowledge on ASP.NET with C# using Visual Studio 2008/2010.
- Good Knowledge of AJAX is required.
- SQL Server programming including Stored Procedures, Triggers & User Defined Functions.
- Good communication Skills are required.
- Good Knowledge of Web services and WCF will be a bonus.
- Working knowledge of CMS and E-Commerce will be a bonus.
Read more
NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
Best in industry
Search Engine Optimization (SEO)
SEO management
Digital Marketing
Role:
1. Hands-on experience in all aspects of SEO: On-page & off-page
optimization.
2. Responsible for boosting domain authority, page authority & trust flow of
website by building links.
3. Competition analysis, research, content marketing, interlinking, tags
management of all URL's of a website.
4. Proven experience in SEM to grow search engine ranking pages CTR.
5. Should be capable enough for research in latest updates by search
engine & well served in implementing search engine optimization
recommendation.
6. Work with the development team for on page jobs & marketing team
from a content creation point of view.
7. Should be capable enough to manage optimizations of following’s
website, mobile, content, local business, link building & keyword strategy
to increase ranking on all major search network.
Desired Profile:
1. 10 years min experience in core software development.
2. Hands-on experience building consumer Web/mobile apps at scale.
3. Strong exposure to open-source technology – Python, Linux, SQL and
NoSQL databases, Web development frameworks.
4. Strong architecture skills.
5. Ability to provide leadership to team and project with maturity.
6. Ability to interact with people effectively across functional areas.
Read more
Navi Mumbai, Mumbai
2 - 12 yrs
₹15L - ₹30L / yr
Go Programming (Golang)
DockerAmazon Web Services (AWS)DAPP (Decentralized Applications)
Distributed Systems
+2 more
Opening for the position of a Golang Developer in a Blockchain Company
Designation: Open for discussion
Experience: 3+ years
Location: Navi Mumbai
Job Description:
We are looking for an experienced Golang Developer with at least 3 years experience to help develop and support our scaling platform for Ethereum. Experience with blockchain and security protocols is a major plus.
Strong knowledge of Go programming language, paradigms, constructs, and idioms:-
Knowledge of common Goroutine and channel patterns.
Good knowledge of distributed systems architecture.
Good knowledge of package management tools such as Glide.
Latency and fault tolerant tools like go-hystrix.
Ability to write clean and effective Godoc comments.
Familiarity with code versioning tools like Git.
Rigor on Unit testing, coverage and best practices.
Good working experience on high traffic microservices.
Some DevOps experience is a major plus (Docker and cloud deployment - AWS, DigitalOcean).
Read more
Mumbai
1 - 3 yrs
₹1.5L - ₹0.0L / yr
C#MVC Framework
Windows Communication Foundation (WCF)
.NETASP.NET
+1 more
Are you an experienced .Net Developer with front end application development? In this role, the developer will be responsible for designing and creating SQL objects in MS-SQL databases and do some troubleshooting and fixes to .NET C# MVC applications while working closely with DBA and QA staff. The development methodology is iterative, the timelines are very aggressive. Job Description for Dot Net
Expertise in MVC framework, Angularjs, C#, .net, Ajax, ASP.Net development
ASP.Net 3.5/4.0/4.5 Expertise in C#, VB.net
Ease with Javascript and VB Script.
Proven experience in MS SQL 2000 Server, ADO and/or Oracle
Expertise in Visual Studio.Net.
Proven track record in development of complex applications using SQL, MTS components Knowledge of project life cycle using Project Central and Microsoft Tools.
Ability to troubleshoot errors associated with Web technology, VB Script, Javascript, HTML, XML, VB6, VB.net, c#, SQL Server 2000 & 7.0, Stored Procedures.
Stored Procedure creation, Database Design, SQL Data Definition Language, SQL Data Manipulation Language and APIs.
Desired Candidate Profile
1. 1-3 years of experience in developing Web Applications using .net.
2. Good experience in ASP.Net,C#.net,Ajax is required.
3. Understanding of SQL, stored procedures is required
4. Exposure to DNN is preferred.
- Should have good experience in
* Project & database design
* Client interaction
* Prototyping & client sign-off
* Development & Unit Testing
* Project documentation
* Application roll-out
* Strong debugging skills
* Team Leading Exposure
Read more
Mumbai
0 - 1 yrs
₹0L - ₹3L / yr
Blogging
Content Marketing
Content Writing
Creative Writing
Alwrite Consulting is looking for a full-time content writer for Mumbai. The writer would be responsible for developing content strategies and creating high-quality content for websites, blogs, and companies.
Job Profile:
Conduct web research to come up with ideas for developing content strategies
Coordinate with researchers, interviewers, clients and partners to gather content requirement
Developing content strategies and planning deliveries
Creating high-quality content as per requirements
Proofreading and Editing content to produce error free write-ups
Skills required:
Very good command over English is must
Knowledge of SEO is desired
Ability to coordinate and communicate with different people
Comfort with data-driven approach to content creation
Ability to handle complex technical and management subjects
A penchant for learning new formats, styles, and subjects
Should understand technology and business topics
Knowledge of WordPress would be an added advantage
We are looking for people with a minimum of 1 year of experience in writing for websites, blogs, or businesses. Freelance experience would also be considered provided you are able to show us some testimonials from your client. But the position is in-house so even if you are a freelancer, please apply only when you are open for a full-time position. Our position is urgent and we require a candidate to join us by 12th December 2016.
We are looking for a candidate who is open to learning, has the enthusiasm to try new things, carry a professional attitude, and is committed towards goals. We do not want you to wear formal dresses but we definitely want you to wear formal thinking hats while writing. Although a creative profile, this position requires you to produce a highly professional content for various businesses. Professionalism and respect for timelines is must.
Read more
Mumbai
0 - 1 yrs
₹2L - ₹3L / yr
Communication Skills
Community Management
Marketing Strategy
We are looking for someone who will act as a startup handyman and help us with several of our projects mostly with communication, co-ordination, and marketing.
The projects include - devotee.io, discusspharma.com and others.
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar
Software Engineer, MemorresFor 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort