Cutshort logo
For Employers
Software Company logo
Technical Support Engineer
Software Company
Technical Support Engineer
Jobdost's logo

Technical Support Engineer

at Software Company

Agency job
4 - 10 yrs
₹5L - ₹14L / yr
Hyderabad
Skills
Technical support
Customer Support
skill iconAmazon Web Services (AWS)
Linux/Unix
SQL
MySQL
RESTful APIs
SOAP
JSON

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

 

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

  • Cloud Technologies – AWS, Azure etc.
  • Databases – SQL, Oracle, MySQL etc.
  • Operating Systems – Linux, Windows etc
  • Networking – Basic networking concepts and troubleshooting
  •  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Allzone Management Solutions
Sathish Kumar
Posted by Sathish Kumar
85, 3rd St, Kamdar Nagar, Nungambakkam, Chennai, Greater Chennai, Tamil Nadu 600034
0 - 3 yrs
₹2L - ₹3L / yr
Excellent communication must.
International calling / Outbound calling experienc
Should have done cold calling previously.
Fluency and convincing ability expected.
Good knowledge in MS-office skill must.

We are looking for dynamic and enthusiastic Business Development Executives (Voice Process) to join our Marketing team. The ideal candidate should possess excellent communication skills, experience in outbound calling, and the ability to generate and qualify business opportunities through effective customer engagement.

Read more
NVS Travel Solutions
at NVS Travel Solutions
2 candid answers
Route Focus
Posted by Route Focus
Bengaluru (Bangalore)
1 - 2 yrs
₹2.4L - ₹3L / yr
MS-Excel
Payroll Management
ESI
PF
Communication Skills

We are seeking a detail-oriented Payroll & Compliance Executive to manage end-to-end payroll, attendance validation, statutory compliance, and salary disbursement for a multi-client passenger transport business.

The role also includes managing employee and trip data through our own ERP system and ensuring accurate vehicle vs. employee deployment reconciliation, directly impacting billing accuracy and profitability.

Key Responsibilities:-

Payroll Management:

  • Process monthly payroll across multiple client deployments
  • Ensure accurate computation of:
  • Salary components (Basic, HRA, allowances)
  • Overtime, incentives, reimbursements
  • Deductions (PF, ESI, PT, TDS, insurance, advances)
  • Generate payslips and manage Full & Final (F&F) settlements

Attendance Management:

  • Collect and validate attendance from:
  • Roorides ERP reports
  • Client MIS / biometric systems
  • Manual inputs (if any)
  • Verify:
  • Working days, weekly offs, holidays
  • Overtime, shift patterns
  • Absenteeism and leave records
  • Resolve discrepancies with Operations prior to payroll processing

Roorides ERP – Employee Management:

  • Manage employee lifecycle and deployment data on Roorides (internal ERP system)
  • Key activities:
  • Employee onboarding and profile management
  • Updating employee status (active / inactive / transfer)
  • Spare Driver or Monitor approval
  • Ensure Roorides data integrity and alignment with payroll and attendance
  • Act as a control point for employee accuracy across operations

Salary Approval & Payment Processing:

  • Prepare client-wise and consolidated payroll sheets
  • Obtain management approval before disbursement
  • Coordinate with Accounts for Salary funding
  • Ensure timely salary credit to employees
  • Reconcile salary payments with bank records

Client-wise Payroll Handling:

  • Maintain separate payroll structures for each client
  • Manage variations in Salary structures and compliance applicability
  • Ensure accurate employee-client mapping

Billing & Payroll Reconciliation:

  • Reconcile salary payouts vs client billing
  • Identify:
  • Cost vs billing variances
  • Missing or excess billing
  • Support invoice validation with Accounts team

Vehicle vs Employee Deployment Reconciliation:

  • Validate:
  • Vehicle operating days vs employee attendance
  • Trip data (Roorides) vs payroll records
  • Identify and control:
  • Employees paid but not deployed
  • Vehicles billed without manpower
  • Idle manpower vs active fleet
  • Ensure complete alignment between trip data, attendance, payroll, and billing

Statutory Compliance:

  • Ensure timely and accurate filing of:
  • PF via Employees' Provident Fund Organisation
  • ESI via Employees' State Insurance Corporation
  • PT and TDS (Form 24Q, Form 16)
  • Maintain statutory registers and documentation
  • Ensure compliance with:
  • Payment of Wages Act
  • Minimum Wages Act
  • Payment of Bonus Act
  • Gratuity Act

Compliance Mapping:

  • Maintain compliance applicability matrix as per client
  • Ensure PF/ESI eligibility accuracy and employee enrollment
  • Support audits and inspections

MIS & Reporting:

  • Prepare:
  • Payroll summaries
  • Attendance reports
  • Roorides vs payroll reconciliation
  • Vehicle-wise manpower and cost reports
  • Client profitability reports
  • Ensure MIS submission within defined timelines

Coordination:

  • HR: Employee lifecycle data
  • Accounts: Salary processing, billing, reconciliation
  • Compliance: labour departments and related parties
  • Operation team: employee documentation and onboarding

Key Requirements:

Qualification:

  • B.Com / M.Com / MBA (HR/Finance preferred)

Experience:

  • 1– 2 years in payroll, compliance, and attendance
  • Experience in transport / fleet / staffing environment preferred

Technical Skills:

  • Advanced Excel / Google Sheets (reconciliation, MIS, control reports)
  • Payroll software knowledge  
  • Hands-on experience with ERP systems (Tally or similar preferred)


Read more
Adesso India
Adesso India
Agency job
via HashRoot by Deepak S
Remote only
7 - 25 yrs
₹10L - ₹25L / yr
skill iconJava
skill iconSpring Boot
RESTful APIs
Unit testing
Maven
+3 more

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.


Job Description

We are looking for a skilled and experienced Senior backend Developer specializing in FSE tools to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.


Responsibilities:

Develop, maintain, and enhance web applications using front end tools to create seamless, user-friendly experiences.

Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.

Write clean, maintainable, and scalable code while adhering to best practices in frontend development.

Perform code reviews, optimize application performance, and debug issues for a smooth user experience.

Stay updated on the latest FSE features and web development trends to bring innovative ideas to the team.


Skills & Requirements

Java, Spring Framework / Spring Boot, APIs (e.g. REST, RESTful API), Unit testing (e.g JUnit, Mockito ), Build Tools (e.g. maven, gradle), CI/CD (e.g. Gitlab, GitHub, Jenkins, Bamboo, Azure DevOps), DEV Tools (e.g. Git, Atlassian Jira, Atlassian Confluence), Quality Tools (e.g. SonarQube, SonarCloud, Findbugs, PMD, OWASP checker, …), Spring Ecosystem (e.g. Spring Data, Spring REST, Spring MVC, Spring Batch, …), Java Commons (e.g. Apache Commons), Other APIs (e.g. SOAP, GraphQL, WebSocket, Server-Sent-Events / SSE, gRPC), API Documentation (e.g. OpenAPI, Swagger, …), Integration testing / E2E testing (e.g. Selenium, Testcontainers, Cucumber), Containerisation (e.g. Docker, Kubernetes / K18n), Cloud experience (e.g. AWS, Azure, GCP).Java Enterprise / Java EE (e.g. EJB, CDI, JPA, JSF, JAX-RS, JAX-WS, JMS), Other Java Frameworks (e.g. Quarkus), Messaging (e.g. Kafka, RabbitMQ, ActiveMQ, …), NoSQL DB (e.g. MongoDB, Neo4j), Performance testing (e.g. Gatling), Single-Sign-On (e.g. OAuth2, Open ID Connect, JWT, SAML), Monitoring, Logging & Tracing in the frontend application, Experience with Linux operating systems, Shell-Scripting.

Read more
India's largest cashback company
India's largest cashback company
Agency job
via Qrata by Prajakta Kulkarni
Gurugram, Delhi, Noida, Ghaziabad, Faridabad
3 - 8 yrs
₹6L - ₹16L / yr
Recruitment
Recruitment/Talent Acquisition

Hiring for HR Recruiter - Details

 

Do you have the passion to work in a fast-paced environment where hustle and hunger to learn more, do more, achieve more and #GetMore, is the key to unparalleled growth? Are you someone who believes that a robust business is only led by an army of focused and dedicated rockstars?

 

Then the company has a super exciting opportunity for you in Talent Acquisition (HR)

the company is the largest Cashback & Coupons site in India, backed my marquee investors like Mr Ratan Tata, Kalaari Capital & Korea Investment Partners. We are also redefining social commerce with India’s 1st Social Cashback app, and with the launch of the company Store Network in 22 states of India. Well capitalized and with a team of 250 people, the company is looking to chase 10x growth over the next 3 years. This journey could also be a great career move to accelerate your own growth, and we invite you to come learn more about what we are building.

 

What’s In Store For You To Fall In Love With the company :

 

-Start-up Environment - Work with a passionate and energetic team that is driven by hustle, camaraderie and togetherness.

-Compensation & Benefits – Best-in-class salaries and highly competitive ESOPs along with a great learning work environment, we offer you a place full of opportunities to customize your career trajectory.

-An Environment for Innovation - We create a culture for innovation by giving each employee the prowess to create, make and innovate.

-We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

-Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more.

 

Location: Gurgaon

 

Roles and responsibilities of this role would include the below:

-Strong hold on hiring for roles like-

-Core requirement for a Recruiter is their ability to really understand what each role entails, educate themselves on the domain, discuss key assessment metrics and screen candidates in line with pre-agreed questions as discussed with hiring managers.

-Should be able to hire across levels for domains like Product, Design, UI, UX, Data analytics, Digital Marketing, SEO, Performance Marketing, Customer Retention Marketing, Growth & Marketing, Influencer Marketing, Content & Copywriting, Social Media Marketing, Community Marketing. Tech hiring a plus.

 

-Occasional hiring for HR, Finance, Customer Relations, Business Operations.

-Well versed with Naukri, LinkedIn, iimjobs, updazz, and other job boards.

-Attracting applicants by placing job advertisements, using job sites, social network and personal network.

-Strategic sourcing and ensuring minimal TAT

-Cold Calling Passive Job Seekers

-Extensive Head Hunting and Cold Calling Activity

-Posting jobs on various job sites and social networking sites

-Briefing the candidate about the responsibilities, salary and benefits of the job in question

-Informing candidates about the results of their interviews

-Receiving and reviewing applications, managing interviews and creating a shortlist of candidates

-Headhunting - identifying and approaching suitable candidates who may already be in work

-Using candidate databases to find the right person for the vacancy

-Interacting with managers and closing the requirements

 

Ideal candidate should have the below experience/qualities:

-Previous work experience of 3-7 years

-Expected compensation: Within Rs 20 Lakhs per annum

-Candidate must have excellent communication skills

-Candidate must possess good interpersonal and negotiation skills

-Ability to multi-task and be able to effectively work as a team player

 

Read more
Insignian Infotech
Ahmedabad
2 - 5 yrs
₹2.4L - ₹8.4L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+2 more

Preferred work start time is 8AM IST (Reason for that is Client location is Australia)


We are seeking a skilled C# Developer to join our team. The ideal candidate will have a strong background in C# programming and experience in developing SSRS reports. Familiarity with Azure Functions is a plus. This role requires a quick learner who can adapt to new technologies and challenges with ease.


Responsibilities:

  • Develop and maintain applications using C#.
  • Create and manage SSRS reports to support business needs.
  • Optionally work with Azure Functions to build and deploy services.
  • Participate in all phases of the software development lifecycle.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • Ensure the performance, quality, and responsiveness of applications.
  • Identify and correct bottlenecks and fix bugs.
  • Help maintain code quality, organization, and automatization.


Qualifications:

  • Proven experience as a C# developer.
  • Strong knowledge of the .NET framework.
  • Proficient in creating and managing SSRS reports.
  • Experience with Azure Functions is advantageous but not required.
  • Excellent problem-solving skills and ability to work independently.
  • Adept at learning new technologies quickly.


Additional Notes:

  • The ideal candidate would be able to start their day at 8 AM IST to synchronize with the team in Perth, Australia. While this is highly preferred, it is not a strict requirement. Candidates should be prepared for early starts regardless to attend essential team meetings.


What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work on exciting projects with cutting-edge technologies.
  • A supportive and collaborative work environment.
  • Professional growth and development opportunities.


Job Type: Full-time

Read more
PL
PL
Agency job
Navi Mumbai, Bengaluru (Bangalore), Pune
4 - 10 yrs
₹1L - ₹15L / yr
Apache Kafka
Kafka
skill iconJava
skill iconPython
  • 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors. 
  • 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka 
  • Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features 
Read more
Guruji Astro
at Guruji Astro
1 recruiter
Ritika Rai
Posted by Ritika Rai
Noida, Jaipur
4 - 11 yrs
₹7L - ₹14L / yr
skill iconVue.js
skill iconAngularJS (1.x)
skill iconReact.js
skill iconAngular (2+)
skill iconJavascript
+1 more
The ideal candidate is someone who works with the Front End, or client-side.
You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.
Qualifications
Proven 4+ experience as a client-side web Developer Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
Write well designed, testable, efficient code by using best software development practices

Add-Ons
Expertise in managing translation solutions for website localization.
Past experience in working in Similar Role
Good understanding of Software development
life cycle process
Be responsible for maintaining, expanding, and scaling our site
Excellent communication and teamwork skills
Great attention to detail
Organizational skills'
An analytical mind
Degree in Computer Science, Statistics or relevant field
 
 
 
 
 
 
Read more
MunchIn
at MunchIn
1 video
1 recruiter
TameeshSood
Posted by TameeshSood
Remote only
0 - 3 yrs
₹2000 - ₹3000 / mo
skill iconReact Native
skill iconReact.js
skill iconJavascript
skill iconPython
skill iconHTML/CSS
  • Work as part of a small team to build React Native Application for android and IOS
  • Architect, build, and maintain excellent React Native applications with clean code.
  • Implement pixel perfect UI's that match designs.
  • Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
  • Integrate third-party API's.
  • Write unit and integration tests
  • Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.
Read more
Unifytech
at Unifytech
20 recruiters
PAVAN KUMAR
Posted by PAVAN KUMAR
Hyderabad
5 - 8 yrs
₹10L - ₹24L / yr
Appium
Selenium
Test Automation (QA)
Mobile App Testing (QA)
Mobile Automation
+5 more

SDET - Mobile

Skills: Appium,C#,Selenium, Mobile Automation, Appium framework, Query the database

Experience:  5- 11 yrs

Education: B.Tech/B.E(Mandatory)

Mobile Test,  5+Years e Manual & AutomationTesting in Mobile applications like Android and IOS, C# or Java Programming SQL, automation framework development, Appium, Selenium

Read more
BoTree Technologies
at BoTree Technologies
1 recruiter
Shardul Bhatt
Posted by Shardul Bhatt
Ahmedabad
4 - 6 yrs
₹8L - ₹12L / yr
skill iconRuby
skill iconRuby on Rails (ROR)
skill iconJavascript

If you believe in “ First, solve the problem. Then, write the code. , we are looking for you. 

  • Atleast 4 - 6 years of experience working Ruby on Rails.
  • Ability to manage a team.
  • Very good at Analysis and Design.
  • Passion to write good quality code.
  • Able to work in a fast paced environment.
  • Able to manage multiple tasks with changing priorities in a cross-functional environment
  • Team player
  • Ability to balance competing priorities.
  • Excellent communication skills.

 

BoTree Technologies was incorporated in 2012 and since then we have constantly worked towards building a place to work which provides each member an opportunity to challenge herself and grow on a day to day basis.

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos