
Key Responsibilities:
Taking ownership of customer issues reported and seeing problems through to resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
The engineer should be available to work in the late evening shift (4pm - 1am) if required.
Primary skills:
3-8 years of relevant experience.
Strong technical knowledge on:
- Cloud Technologies – AWS, Azure etc.
- Databases – SQL, Oracle, MySQL etc.
- Operating Systems – Linux, Windows etc
- Networking – Basic networking concepts and troubleshooting
- Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required) Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft)

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What we Require
We are recruiting technical experts with the following core skills and hands-on experience on
Mandatory skills : Core java, Microservices, AWS/Azure/GCP, Spring, Spring Boot
Hands on experience on : Kafka , Redis ,SQL, Docker, Kubernetes
Expert proficiency in designing both producer and consumer types of Rest services.
Expert proficiency in Unit testing and Code Quality tools.
Expert proficiency in ensuring code coverage.
Expert proficiency in understanding High-Level Design and translating that to Low-Level design
Hands-on experience working with no-SQL databases.
Experience working in an Agile development process - Scrum.
Experience working closely with engineers and software cultures.
Ability to think at a high level about product strategy and customer journeys.
Ability to produce low level design considering the paradigm that journeys will be extensible in the future and translate that into components that can be easily extended and reused.
Excellent communication skills to clearly articulate design decisions.
🧑💼 Position: Telesales Executive
📍 Location: New Delhi – 110044
💼 Industry: BPO / Telesales / Voice Process
🗣️ Language Requirement: Bengali (Fluent)
✅ Key Requirements:
- Minimum Qualification: 12th Pass (Higher Secondary)
- Experience: Minimum 1 year of experience in an outbound sales process
- Strong communication and convincing skills
- Excellent verbal clarity and diction
- Ability to handle high call volumes and customer interaction confidently
⭐ Preferred Skills:
- Fluency in Bengali is mandatory
- Prior experience in BPO voice processes is preferred
💰 Compensation:
- ₹25,000 CTC + Attractive Incentives
- Performance-based incentive structure
Position: Backend Developer
Organization: A Funded global healthcare platform connecting doctors, thereby enabling exchange of information on a quick and real time basis, founded in the year 2013.Currently there are 3 lakh doctors using this platform and everyday there are 400 new doctors joining it.
The platform promotes exchange of viewpoints, ideas, and information on various medical practices amongst healthcare professionals. This saves both time and money as solutions to several health issues can be accessed on a real time basis. There are 1.3 million registered doctors and 400+ daily publications on its platform and they operate across 16+countries.
Roles & Responsibilities
You’re Awesome At -
- Have strong experience in Python (FLASK framework).
- Have a Deep understanding of how RESTful APIs work.
- Familiar with various design and architectural patterns that can work at scale.
- Sound knowledge of NoSQL/SQL Databases (Mongo DB preferred).
- Strong experience with at-Cloud technology, preferably AWS or GCP, or Azure.
- Core experience in developing complex backend systems.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Passionate about application scalability, availability, reliability, and security.
Your Academic Qualifications -
BE/BTech in Computer Science preferred.
You’ll Be Improving & Responsible For –
- A team that is building products used by 300k + doctors every single day.
- Work on PetaByte Scale Streaming Systems - more than 500 million hours of video have been streamed.
- Lead high volume VOD streaming (think of systems as sophisticated as Netflix and Amazon prime).
- Challenge oneself on Security, Scalability, and Stability
- Maintain code and write automated tests to ensure the product is of the highest quality.
- Reach out to the open-source community to encourage and help implement mission-critical software fixes
Your Experience Across the Years in the Roles You’ve Played -
2-4 Years of experience in Backend Development.
- Strong C/C++ programming hands on experience
- Should have work experience on firmware development with strong Linux internals.
- Very good development, design and debugging experience on embedded firmware.
- Added advantage to have experience on Systems management/Out of Band/BMC domain experience
- Good to have automation experience using Python or shell scripting
- Excellent communication and problem solving skills
- Experience on tools like JIRA, Yocto, Visual studio, etc.
- Expertise of UI framework - React/Redux, RXJS
- Experience with React Native is preferred
- Preferred experience with new generation of Web Programming - using Micro Service, REST/JSON, Component UI models
- Expertise with data visualization flow development along with usage of modern charting and graphical java script library
- Preferred experience with AWS RedShift or Postgress
- React/Redux, RXJS, HTML, CSS, Javascript (ES5, ES6), Data visualization and Chart Libraries
Skillsets required
Fullstack PHP Developer
Backend in Core PHP with API integration experience Must have good US experience HTML5 CSS3 Angular JavaScript
Should be highly Technical and hands-on experience in Artificial Intelligence and Machine learning and Python. Managing the successful delivery of projects by efficient planning and coordination.
KEY RESPONSIBILITIES OF THE POSITION :
- Create Technical Design for AI, Machine Learning, Deep Learning, NLP, NLU, NLG projects and implement the same in production.
- Solid understanding and experience of deep learning architectures and algorithms
- Working experience with AWS, most importantly AWS SageMaker, Aurora or MongoDB, Analytics and reporting.
- Experience solving problems in the industry using deep learning methods such as recurrent neural networks (RNN, LSTM), convolutional neural nets, auto-encoders, etc.
- Should have experience of 2-3 production implementations of machine learning projects.
- Knowledge of open-source libraries such as Keras, Tensor Flow, Pytorch
- Work with business analysts/consultants and other necessary teams to create a strong solution
- Should have in-depth understanding and experience of Data Science and Machine Learning projects using Python, R, etc. Skills in Java/C are a plus
- Should developing solutions using python in AI/ML projects
- Should be able to train and build a team of technical developers
- Desired to have experience as leads in designing and developing applications/tools using Microsoft technologies - ASP.Net, C#, HTML5, MVC
- Desired to have knowledge on any of the cloud solutions such as Azure or AWS
- Desired to have knowledge on any of container technology such as Docker
- Should be able to build strong relationships with project stakeholders
Keywords:
- Python
- Artificial Intelligence
- Machine Learning
- AWS
- Django
- NLP
THE ROLE
- Position: iOS Engineer
- Skills: Objective-C (Primary), Swift, Familiarity with Xcode
- Education: Minimum B. E. in Computer Science.
BENEFITS
- Competitive Salary
- Flexible leaves policy
- MacBook for all developers
- Flexible work timings
- Flexible WFH policy
- Many more...
Collaborate with the Creative Services team on digital or print needs for each event.
Capture event content for social media channels when applicable.
Make sales outreach via phone, in-person and via email
Perform market analysis and research on competition
Support the marketing team in daily administrative tasks
Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
Prepare promotional presentations
Help distribute marketing materials
Manage and update company database and customer relationship management systems (CRM)
Help organize marketing events
Plan and complete field marketing campaigns after conducting preliminary research
Develop robust knowledge of all product lines/services
Produce various literature, signage, merchandise, and other materials to be used at field marketing events
Maintain relationships with third-party vendors and venues
Negotiate with retailers and other third-party partners on promotional display and merchandise placement
Promote business expansion opportunities to retailers and other merchants through successful field marketing programs
Attend relevant trade shows and events
Monitor industry trends and competitor activities
Manage social media activity surrounding field marketing campaigns









