
Key Responsibilities:
Taking ownership of customer issues reported and seeing problems through to resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
The engineer should be available to work in the late evening shift (4pm - 1am) if required.
Primary skills:
3-8 years of relevant experience.
Strong technical knowledge on:
- Cloud Technologies – AWS, Azure etc.
- Databases – SQL, Oracle, MySQL etc.
- Operating Systems – Linux, Windows etc
- Networking – Basic networking concepts and troubleshooting
- Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required) Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft)

Similar jobs
We are looking for dynamic and enthusiastic Business Development Executives (Voice Process) to join our Marketing team. The ideal candidate should possess excellent communication skills, experience in outbound calling, and the ability to generate and qualify business opportunities through effective customer engagement.
We are seeking a detail-oriented Payroll & Compliance Executive to manage end-to-end payroll, attendance validation, statutory compliance, and salary disbursement for a multi-client passenger transport business.
The role also includes managing employee and trip data through our own ERP system and ensuring accurate vehicle vs. employee deployment reconciliation, directly impacting billing accuracy and profitability.
Key Responsibilities:-
Payroll Management:
- Process monthly payroll across multiple client deployments
- Ensure accurate computation of:
- Salary components (Basic, HRA, allowances)
- Overtime, incentives, reimbursements
- Deductions (PF, ESI, PT, TDS, insurance, advances)
- Generate payslips and manage Full & Final (F&F) settlements
Attendance Management:
- Collect and validate attendance from:
- Roorides ERP reports
- Client MIS / biometric systems
- Manual inputs (if any)
- Verify:
- Working days, weekly offs, holidays
- Overtime, shift patterns
- Absenteeism and leave records
- Resolve discrepancies with Operations prior to payroll processing
Roorides ERP – Employee Management:
- Manage employee lifecycle and deployment data on Roorides (internal ERP system)
- Key activities:
- Employee onboarding and profile management
- Updating employee status (active / inactive / transfer)
- Spare Driver or Monitor approval
- Ensure Roorides data integrity and alignment with payroll and attendance
- Act as a control point for employee accuracy across operations
Salary Approval & Payment Processing:
- Prepare client-wise and consolidated payroll sheets
- Obtain management approval before disbursement
- Coordinate with Accounts for Salary funding
- Ensure timely salary credit to employees
- Reconcile salary payments with bank records
Client-wise Payroll Handling:
- Maintain separate payroll structures for each client
- Manage variations in Salary structures and compliance applicability
- Ensure accurate employee-client mapping
Billing & Payroll Reconciliation:
- Reconcile salary payouts vs client billing
- Identify:
- Cost vs billing variances
- Missing or excess billing
- Support invoice validation with Accounts team
Vehicle vs Employee Deployment Reconciliation:
- Validate:
- Vehicle operating days vs employee attendance
- Trip data (Roorides) vs payroll records
- Identify and control:
- Employees paid but not deployed
- Vehicles billed without manpower
- Idle manpower vs active fleet
- Ensure complete alignment between trip data, attendance, payroll, and billing
Statutory Compliance:
- Ensure timely and accurate filing of:
- PF via Employees' Provident Fund Organisation
- ESI via Employees' State Insurance Corporation
- PT and TDS (Form 24Q, Form 16)
- Maintain statutory registers and documentation
- Ensure compliance with:
- Payment of Wages Act
- Minimum Wages Act
- Payment of Bonus Act
- Gratuity Act
Compliance Mapping:
- Maintain compliance applicability matrix as per client
- Ensure PF/ESI eligibility accuracy and employee enrollment
- Support audits and inspections
MIS & Reporting:
- Prepare:
- Payroll summaries
- Attendance reports
- Roorides vs payroll reconciliation
- Vehicle-wise manpower and cost reports
- Client profitability reports
- Ensure MIS submission within defined timelines
Coordination:
- HR: Employee lifecycle data
- Accounts: Salary processing, billing, reconciliation
- Compliance: labour departments and related parties
- Operation team: employee documentation and onboarding
Key Requirements:
Qualification:
- B.Com / M.Com / MBA (HR/Finance preferred)
Experience:
- 1– 2 years in payroll, compliance, and attendance
- Experience in transport / fleet / staffing environment preferred
Technical Skills:
- Advanced Excel / Google Sheets (reconciliation, MIS, control reports)
- Payroll software knowledge
- Hands-on experience with ERP systems (Tally or similar preferred)
Overview
adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.
Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.
Job Description
We are looking for a skilled and experienced Senior backend Developer specializing in FSE tools to join our team. In this role, you will be responsible for designing and implementing user interfaces that enhance our customer experience. Your contributions will play a critical role in driving the success of our projects by creating dynamic, intuitive, and responsive web applications.
Responsibilities:
Develop, maintain, and enhance web applications using front end tools to create seamless, user-friendly experiences.
Collaborate with cross-functional teams, including UX/UI designers, product managers, and backend developers, to deliver high-quality products.
Write clean, maintainable, and scalable code while adhering to best practices in frontend development.
Perform code reviews, optimize application performance, and debug issues for a smooth user experience.
Stay updated on the latest FSE features and web development trends to bring innovative ideas to the team.
Skills & Requirements
Java, Spring Framework / Spring Boot, APIs (e.g. REST, RESTful API), Unit testing (e.g JUnit, Mockito ), Build Tools (e.g. maven, gradle), CI/CD (e.g. Gitlab, GitHub, Jenkins, Bamboo, Azure DevOps), DEV Tools (e.g. Git, Atlassian Jira, Atlassian Confluence), Quality Tools (e.g. SonarQube, SonarCloud, Findbugs, PMD, OWASP checker, …), Spring Ecosystem (e.g. Spring Data, Spring REST, Spring MVC, Spring Batch, …), Java Commons (e.g. Apache Commons), Other APIs (e.g. SOAP, GraphQL, WebSocket, Server-Sent-Events / SSE, gRPC), API Documentation (e.g. OpenAPI, Swagger, …), Integration testing / E2E testing (e.g. Selenium, Testcontainers, Cucumber), Containerisation (e.g. Docker, Kubernetes / K18n), Cloud experience (e.g. AWS, Azure, GCP).Java Enterprise / Java EE (e.g. EJB, CDI, JPA, JSF, JAX-RS, JAX-WS, JMS), Other Java Frameworks (e.g. Quarkus), Messaging (e.g. Kafka, RabbitMQ, ActiveMQ, …), NoSQL DB (e.g. MongoDB, Neo4j), Performance testing (e.g. Gatling), Single-Sign-On (e.g. OAuth2, Open ID Connect, JWT, SAML), Monitoring, Logging & Tracing in the frontend application, Experience with Linux operating systems, Shell-Scripting.
Hiring for HR Recruiter - Details
Do you have the passion to work in a fast-paced environment where hustle and hunger to learn more, do more, achieve more and #GetMore, is the key to unparalleled growth? Are you someone who believes that a robust business is only led by an army of focused and dedicated rockstars?
Then the company has a super exciting opportunity for you in Talent Acquisition (HR)
the company is the largest Cashback & Coupons site in India, backed my marquee investors like Mr Ratan Tata, Kalaari Capital & Korea Investment Partners. We are also redefining social commerce with India’s 1st Social Cashback app, and with the launch of the company Store Network in 22 states of India. Well capitalized and with a team of 250 people, the company is looking to chase 10x growth over the next 3 years. This journey could also be a great career move to accelerate your own growth, and we invite you to come learn more about what we are building.
What’s In Store For You To Fall In Love With the company :
-Start-up Environment - Work with a passionate and energetic team that is driven by hustle, camaraderie and togetherness.
-Compensation & Benefits – Best-in-class salaries and highly competitive ESOPs along with a great learning work environment, we offer you a place full of opportunities to customize your career trajectory.
-An Environment for Innovation - We create a culture for innovation by giving each employee the prowess to create, make and innovate.
-We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!
-Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more.
Location: Gurgaon
Roles and responsibilities of this role would include the below:
-Strong hold on hiring for roles like-
-Core requirement for a Recruiter is their ability to really understand what each role entails, educate themselves on the domain, discuss key assessment metrics and screen candidates in line with pre-agreed questions as discussed with hiring managers.
-Should be able to hire across levels for domains like Product, Design, UI, UX, Data analytics, Digital Marketing, SEO, Performance Marketing, Customer Retention Marketing, Growth & Marketing, Influencer Marketing, Content & Copywriting, Social Media Marketing, Community Marketing. Tech hiring a plus.
-Occasional hiring for HR, Finance, Customer Relations, Business Operations.
-Well versed with Naukri, LinkedIn, iimjobs, updazz, and other job boards.
-Attracting applicants by placing job advertisements, using job sites, social network and personal network.
-Strategic sourcing and ensuring minimal TAT
-Cold Calling Passive Job Seekers
-Extensive Head Hunting and Cold Calling Activity
-Posting jobs on various job sites and social networking sites
-Briefing the candidate about the responsibilities, salary and benefits of the job in question
-Informing candidates about the results of their interviews
-Receiving and reviewing applications, managing interviews and creating a shortlist of candidates
-Headhunting - identifying and approaching suitable candidates who may already be in work
-Using candidate databases to find the right person for the vacancy
-Interacting with managers and closing the requirements
Ideal candidate should have the below experience/qualities:
-Previous work experience of 3-7 years
-Expected compensation: Within Rs 20 Lakhs per annum
-Candidate must have excellent communication skills
-Candidate must possess good interpersonal and negotiation skills
-Ability to multi-task and be able to effectively work as a team player
Preferred work start time is 8AM IST (Reason for that is Client location is Australia)
We are seeking a skilled C# Developer to join our team. The ideal candidate will have a strong background in C# programming and experience in developing SSRS reports. Familiarity with Azure Functions is a plus. This role requires a quick learner who can adapt to new technologies and challenges with ease.
Responsibilities:
- Develop and maintain applications using C#.
- Create and manage SSRS reports to support business needs.
- Optionally work with Azure Functions to build and deploy services.
- Participate in all phases of the software development lifecycle.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Ensure the performance, quality, and responsiveness of applications.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
Qualifications:
- Proven experience as a C# developer.
- Strong knowledge of the .NET framework.
- Proficient in creating and managing SSRS reports.
- Experience with Azure Functions is advantageous but not required.
- Excellent problem-solving skills and ability to work independently.
- Adept at learning new technologies quickly.
Additional Notes:
- The ideal candidate would be able to start their day at 8 AM IST to synchronize with the team in Perth, Australia. While this is highly preferred, it is not a strict requirement. Candidates should be prepared for early starts regardless to attend essential team meetings.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work on exciting projects with cutting-edge technologies.
- A supportive and collaborative work environment.
- Professional growth and development opportunities.
Job Type: Full-time
- 3-8+ years of experience programming in a backend language (Java / Python), with a good understanding of troubleshooting errors.
- 5+ years of experience in Confluent Kafka / 3+ years of experience in Confluent Kafka
- Cloud Kafka, Control Central, Rest Proxy, HA Proxy, Confluent Kafka Connect, Confluent Kafka Security features
You must be comfortable working as part of a team while taking the initiative to take lead on new innovations and projects.
Qualifications
Proven 4+ experience as a client-side web Developer Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
Write well designed, testable, efficient code by using best software development practices
Add-Ons
Expertise in managing translation solutions for website localization.
Past experience in working in Similar Role
Good understanding of Software development
life cycle process Be responsible for maintaining, expanding, and scaling our site
Excellent communication and teamwork skills
Great attention to detail
Organizational skills'
An analytical mind
Degree in Computer Science, Statistics or relevant field
- Work as part of a small team to build React Native Application for android and IOS
- Architect, build, and maintain excellent React Native applications with clean code.
- Implement pixel perfect UI's that match designs.
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
- Integrate third-party API's.
- Write unit and integration tests
- Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.
SDET - Mobile
Skills: Appium,C#,Selenium, Mobile Automation, Appium framework, Query the database
Experience: 5- 11 yrs
Education: B.Tech/B.E(Mandatory)
Mobile Test, 5+Years e Manual & AutomationTesting in Mobile applications like Android and IOS, C# or Java Programming SQL, automation framework development, Appium, Selenium
If you believe in “ First, solve the problem. Then, write the code. ”, we are looking for you.
- Atleast 4 - 6 years of experience working Ruby on Rails.
- Ability to manage a team.
- Very good at Analysis and Design.
- Passion to write good quality code.
- Able to work in a fast paced environment.
- Able to manage multiple tasks with changing priorities in a cross-functional environment
- Team player
- Ability to balance competing priorities.
- Excellent communication skills.
BoTree Technologies was incorporated in 2012 and since then we have constantly worked towards building a place to work which provides each member an opportunity to challenge herself and grow on a day to day basis.










