
Key Responsibilities:
Taking ownership of customer issues reported and seeing problems through to resolution
Understand, interpret, reproduce, and diagnose issues reported by the customers.
Researching, troubleshooting and identifying solutions to resolve product issues
Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting
Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues
Contributing actively towards knowledge base articles
Adherence to strict SLA’s
Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis
Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge
The engineer should be available to work in the late evening shift (4pm - 1am) if required.
Primary skills:
3-8 years of relevant experience.
Strong technical knowledge on:
- Cloud Technologies – AWS, Azure etc.
- Databases – SQL, Oracle, MySQL etc.
- Operating Systems – Linux, Windows etc
- Networking – Basic networking concepts and troubleshooting
- Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.
Excellent communication skills – English written and verbal
HTTP technology and principles, including REST and SOAP principles (Required)
JSON & XML Data formats (required) Javascript Regular Expression (Good to have)
Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)
Working knowledge of database technologies and SQL (Required)
In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)
Strong analytical and logical reasoning for technical troubleshooting
Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.
Should be a team player who keeps team’s success before individual achievements
Knowledge on data integration (Informatica/ Mulesoft)

Similar jobs
The Senior Manager - Demand Generation - will report to the CEO and will be responsible for generating an agreed number of qualified leads via outbound prospecting. To achieve this, the individual will build and lead a team of business development Associates who will reach out to customers via LinkedIn In-mails, Emails, Cold Calling, and WhatsApp messages.
Key Responsibility Areas (KRAs)
1. Commit a certain number of qualified leads to the management on a monthly, quarterly and annual basis.
2. Build and lead a team of Business Development Associates to drive the committed number.
What do we look for?
1. A minimum of 5 years of experience in B2B lead generation via outbound.
2. Should have worked in a company selling SaaS products of ticket size of approximately Rs. 40k to Rs. 100k per month (MRR) in India.
3. Bonus if you have two or more years of B2B sales experience.
4. Should have hired and led a team of at least 5 people.
5. Should have had at least 3 years of experience working in a B2B SaaS company.
6. Should have taken up Lead Generation goals/targets in the past.
7. Should have reported to a Founder/CXO in the past.
8. Should have worked at a fast-growing startup for at least 2 years.
- Minimum of 5 years of experience in B2B Lead Generation via outbound.
- Bonus if you carry 2 or more years of B2B Sales experience.
- Should have worked in a company selling SaaS products of ticket size of approximately Rs. 40k to Rs. 100k per month (MRR) in India.
- Should have hired and led a team of at least 5 people.
- Should have had at least 3 years of experience working in a B2B SaaS company.
- Should have taken up Lead Generation goals/targets in the past.
- Should have reported to a Founder/CXO in the past.
- Should have worked at a fast-growing startup for at least 2 years.
Experience: 8–12 years total; including 5+ years hands-on Salesforce development and 2+ years
in a lead role
Employment Type: NPW; Remote; time-zone overlap with US stakeholders
Reports To: Program Manager
Role Summary
Own the design and implementation of the contract generation capability in
C3/Salesforce—including canonical template modeling, field mappings, merge logic, and
approval workflows—and deliver a pilot/MVP that enables automated, correct contract
generation.
Key Responsibilities
Lead end-to-end build of merge templates and document generation flows for contract
types in Salesforce/C3; establish reusable patterns and governance.
Translate business requirements into technical designs (data model, mapping, merge rules,
validation/approvals) and own backlog grooming and sprint readiness.
Implement in Salesforce using Apex, Lightning Web Components (LWC), Flows, Approvals,
and REST/SOAP APIs; integrate with clause libraries and metadata sources.
Set engineering standards (coding guidelines, branching, CI/CD), perform code reviews, and
mentor developers; ensure performance, security, and auditability.
Deliver a pilot for at least one contract type and expand to additional templates based on
fit/gap and stakeholder feedback; drive UAT and release readiness.
Required Skills & Qualifications
Salesforce: Apex, LWC/Lightning, Flows, Approvals, SOQL/SOSL; experience integrating
third-party systems via REST/SOAP; strong understanding of template merge and document
generation.
Prior experience with C3 is necessary.
Data & Mapping: Designing canonical models, field mappings, clause/section metadata;
error handling and reconciliation.
Dev Practices: Git-based workflows, CI/CD (Azure DevOps/GitHub), unit/integration tests,
performance tuning, security (profiles, roles, sharing).
Leadership & Collaboration: Lead a small agile squad, partner with BAs/Architects, and
communicate clearly with business/legal stakeholders.
We are looking for an iOS developer who possesses a passion for pushing mobile technologies to the limits and will work
with our team of talented engineers to design and build the next generation of our mobile application.
Requirements:
1. Min 3 years of experience in iOS development
2. Experience with offline storage, threading, and performance tuning.
3. Familiarity with RESTful APIs to connect iOS application to back-end services.
4. Should have worked on sockets, hardware integrations
5. Experience with iOS frameworks such as Core Data, Core Animation, etc
6. Hungry to do awesome product development and keen to learn newer technologies.
JD:
1. Design and build application for the iOS platform.
2. Ensure the performance, quality, and responsiveness of application.
3. Collaborate with a team to define, design, and ship new features.
4. Identify and correct bottlenecks and fix bugs.
5. Help maintain code quality, organization, and automatization
Requirements:
● Understanding our data sets and how to bring them together.
● Working with our engineering team to support custom solutions offered to the product development.
● Filling the gap between development, engineering and data ops.
● Creating, maintaining and documenting scripts to support ongoing custom solutions.
● Excellent organizational skills, including attention to precise details
● Strong multitasking skills and ability to work in a fast-paced environment
● 5+ years experience with Python to develop scripts.
● Know your way around RESTFUL APIs.[Able to integrate not necessary to publish]
● You are familiar with pulling and pushing files from SFTP and AWS S3.
● Experience with any Cloud solutions including GCP / AWS / OCI / Azure.
● Familiarity with SQL programming to query and transform data from relational Databases.
● Familiarity to work with Linux (and Linux work environment).
● Excellent written and verbal communication skills
● Extracting, transforming, and loading data into internal databases and Hadoop
● Optimizing our new and existing data pipelines for speed and reliability
● Deploying product build and product improvements
● Documenting and managing multiple repositories of code
● Experience with SQL and NoSQL databases (Casendra, MySQL)
● Hands-on experience in data pipelining and ETL. (Any of these frameworks/tools: Hadoop, BigQuery,
RedShift, Athena)
● Hands-on experience in AirFlow
● Understanding of best practices, common coding patterns and good practices around
● storing, partitioning, warehousing and indexing of data
● Experience in reading the data from Kafka topic (both live stream and offline)
● Experience in PySpark and Data frames
Responsibilities:
You’ll
● Collaborating across an agile team to continuously design, iterate, and develop big data systems.
● Extracting, transforming, and loading data into internal databases.
● Optimizing our new and existing data pipelines for speed and reliability.
● Deploying new products and product improvements.
● Documenting and managing multiple repositories of code.
We are looking for a senior developer to build and manage an entire suite of applications across various platforms in the travel and hospitality sector.
As a Senior Developer, you will work with other Developers and Product Managers throughout the software development life cycle.
In this role, you should be a strong team player with good leadership skills, a keen eye for detail and problem-solving skills.
If you have good experience in Dart/Flutter and have worked on high-impact startups with lean, mean teams we would like to meet you.
Profile summary:
‘Product Manager -1’ is to be an innovative and self-motivated product management professional who is to be responsible for enabling a seamless end-to-end experience, for our products, solutions, and services, across the various stages of a customer journey; and will influence future product feature-sets, with a continual strive for meeting marketplace requisites and to eliminate customer pain points. This role will work collaboratively with product management, UI/UX, operations, engineering, architecture, customer success, and other teams across the organization to identify, prioritize, design and deliver superior user experiences. The person in this role will be influencing the products roadmap, while leveraging customer insights, market dynamics, and technology trends, to drive a positively differentiated customer service/user experience, and to turn that knowledge into innovative and easy to-use products/features/ solutions.
‘Product Manager -1’ is to combine business knowledge, technical expertise, and creativity, to actualize use cases for maximizing the potential of our products, solutions, and services, with ownership for discovering new products/improvements, revenue opportunities, and customer requirements, and for managing overall UX product experience. The individual in the role will be mapping the capabilities of technology solutions for marketplace positioning and for delivery of a customer oriented messaging, in terms of technologies, capabilities, and functionalities; articulate value propositions, and superior differentiators; and will support building marketing collaterals, conducts knowledge transfer and training for the customer facing workforce for functional expertise.
Role & Responsibilities:
This position requires a combination of strong technical acumen and product management skills, with knowledge about the competitive landscape, and deep understanding of buyer personas; working collaboratively across the organisation to ensure revenue and client satisfaction goals are met. The role responsibilities include, but not limited to:
- Develop deep understanding for our suite of products/solutions/services; and support evolution of the company's vision, strategy and product roadmap, securing leadership buy-in and support;
- Perform research and analyses that enables informed decision making on issues such as cost, utility, and timelines for products; and support creating user flows, wireframes, and prototypes
- Analyse, and map, the products/solutions/services, to customer requirements, and for newer use cases, and support discernments to highlight value propositions and differentiations for successes in marketplace
- Support customer acquisition efforts for strategizing and preparing responses to request for proposals, with right-fit solutioning, accentuating strengths and uniqueness, and drive regular awareness campaigns, as needed from time-to-time
- Drive product functional, and use case, documentation efforts; maintain indexed knowledge repositories for easy access for future references and ease of retrieval
- Identify opportunities and support signed off product ideas into actionable concepts, timelines, and projects that align to the overall product strategy
- Collaborate closely with customer facing teams understand client needs and ensure optimal go to market and acceptance of new and enhanced user functionality; and support customer acquisition and retention strategies
- Support to identify target client segments and markets, evaluate market trends and competition strategies to inform recommendations on product pricing and positioning;
- Perform tracking and monitoring the commercial success of products relative to business case/plan expectations and take remedial action if not meeting expectations
- Drive positively impactful user experience for our various products/solutions/services; understand the user's needs (both spoken & tacit) and identify current gaps, while ensuring that users and data are at the heart of decision making
- If needed, interface with external partners/aggregators/integrators/government bodies/financial institutions in order to get clarity on the path forward & collaborate with engineering, project management, to accelerate deliveries Input to and align with the UX strategy, including industry trends, best practices and standards, feasibility, innovation and ideation
- Participate in any other Product Management and UX team initiatives as required
General Requirements:
- B-Tech in computer science, or equivalent. Post-graduation in management, marketing, or product management, preferable. Additional certification in product management, business analytics, desirable
- Typically, 7 to 10 years’ experience in a dynamic product management and/or software requirements gathering role, in banking/FinTech areas,
- Demonstrable track record of successfully taking products to market, ideally a consumer facing product of significant scale, with successful delivering finely-tuned product marketing strategies
- Exceptional writing and editing skills combined with strong presentation and public speaking
- Strong interpersonal skills and a knack for productive collaboration across varying departments
- Experience with UI/UX design software and wireframe tools, and ability to Illustrate design ideas using storyboards, process flows and functional diagrams
- Detail-oriented and data-driven and well organized; and possess an encouraging, can-do attitude
- Proven problem solver, with ability to analyse market requirements and bridge communication between technology/engineering and marketing/sales teams
- Self-motivated, self-sufficient, effective, versatile and action-oriented
- Proven creative thinker with ability to work strategically and collaboratively across departments
About Mobileware:
An innovation centric product company, Mobileware thrives on the potential of a fast-paced financial landscape in India. Over the years, we @ Mobileware have made a “Digital” difference to all types of banks viz. PSUs, Cooperative and Urban & Rural banks. To know more about us, you can view our website at http://www.mobilewaretech.com">www.mobilewaretech.com.
Should be able to join in 30 days or less.
Responsibilities
Ability to work on a cross-functional team within a very agile team, delivering on time and with high quality
Adjusts and defines new processes as they arise due to known and unknown customer/engineering requirements as it relates to frontend web development
Provides feedback on frontend architecture, code organization and CI/CD infrastructure for the team
Staying up to date with the best practices and future frontend development
Provides frontend leadership expertise and mentoring to other developers on not only the team, but the engineering organization as a whole
Takes pride in delivering ground breaking UI to web applications
Working closely with UX designers to turn their ideas into reality as it relates to creating visualizations for next generation cybersecurity
Qualifications
Proficient in developing large REACT Web Applications
Experience with Django applications
Proficient with TypeScript
Experience with Postgres or other relational database(s)
Experience developing REST APIs with authentication and scaling
Familiarity with some ORM (Object Relational Mapper) libraries
Cloud computing architectures (AWS, Azure, Google Cloud)
Experience with Docker a plus
Mandatory experience: 8 + years
| GeoSpoc is looking for senior accountant who has accountant experience of 4-6 years in the Corporate environment. Should be a B.Com graduate along with Finance certifications |
| Key Responsibilities |
| Accounts Payable/Receivable |
| GST returns - GST1/2A/32B etc |
| PF-PT payment/reports/compliance |
| Monthly financial statements / MIS |
| Asset management |
| Cash Flow & projections |
| Costing & Tagging |
| Statutory reports & Compliance |
| Bank reconciliation |
| STPI reporting & Softex Compliance |
| Transfer pricing filing/compliance |
| Filing of TDS Return (Monthly/Quarterly/Annually) |
| Preperation of Annual Accounts & statutory Audit |
| Tax Audit & Income Tax Return Filing |
| Advance Tax Working |
| Preparation for Income Tax Assessement |
| Preparation for GST Assessement |
| Requirements |
| Excellent verbal and written communication skills in English |
| A good understanding of how Zoho works |
| A good understanding of using Tally |
| Self-motivation and an eagerness to learn, with excellent attention to detail |
| Basic knowledge of MS Word and Excel |
| Good people skills |
| Bonus |
| Expert in Zoho |
| Done migration to Zoho from other systems |
| Good with Financial compliance with regard to Govt regularity |
| Certifications related with Finance |








