Technical Support Engineer

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

🌟 Kick-start Your Corporate Career! 🌟

We’re hiring Freshers who are organized, proactive, and ready to learn in a fast-paced professional environment 🚀

💼 Position: Executive Assistant / Office Support

🎓 Experience: Fresher

💰 CTC: ₹25,000 per month

📝 Key Responsibilities:

✔ Manage emails, calls & basic documentation

✔ Schedule meetings and maintain calendars

✔ Assist senior management with daily tasks

✔ Prepare reports, presentations & data support

✔ Coordinate with internal teams & vendors

✨ What you’ll gain:

✔ Real corporate exposure

✔ Strong learning & growth opportunities

✔ Professional work culture

📢 Start your career the right way — apply now!

#Hiring #FresherJobs #FreshersHiring #ExecutiveAssistant #OfficeSupport #EntryLevelJobs #CareerOpportunity #LinkedInJobs #HunarStreet

Key Responsibilities & Skills

Strong hands-on experience in React.js, Node.js, Express.js, MongoDB

Ability to lead and mentor a development team

Project ownership – sprint planning, code reviews, task allocation

Excellent communication skills for client interactions

Strong decision-making & problem-solving abilities

Nice-to-Have (Bonus Skills)

Experience in system architecture design

Deployment knowledge – AWS / DigitalOcean / Cloud

Understanding of CI/CD pipelines & best coding practices

Why Join InfoSparkles?

Lead from Day One

Work on modern & challenging tech projects

Excellent career growth in a leadership position

Profile - SQL Database

Experience - 5 Years

Location - Bangalore (5 days working)

Mandatory skills - SQL, Stored Procedures, MySQL

Notice Period - Immediate Joiners

Job Description -

• Strong experience in SQL
• Experience in Databases - MySQL & PostgresSQL.
• Experience in writing & adjusting Stored Procedures, T-SQL.
• Experience in Query optimization Index creation, SQL Joins, Sub-Queries.

RazerTech Consulting is mandated to hire a Technical Lead for a US based Tech Company that offers a cloud-based, AI?powered image editing and automation platform for leading brands in ecommerce, fashion, marketplaces & photo studios. The platform helps creatives and marketers produce stunningly consistent imagery and video content at scale.

Role Overview :

Were looking for a hands-on engineering lead to own the delivery of our GenAI-centric product from the backend up to the UI while integrating visual AI pipelines built by ML engineers. Youll be both a builder and a leader : writing clean Java and TypeScript/Node.js, scaling AWS-based systems, mentoring engineers, and making architectural decisions that stand the test of scale. Ideally, youre also familiar with Python for deploying ML pipelines.

(Note : This role requires both technical mastery and leadership skills - we're looking for someone who can write production code, make architectural decisions, and lead a team to success.)

What Youll Do :

• Lead development of the Java, Node.js and Python (FastAPI) backend services on AWS
• Build high-performance image processing pipelines using ImageMagick, SharpJS, and SVG manipulation
• Implement automated visual content generation using Headless Chrome and Puppeteer or similar tools.
• Deploy ML pipelines (built by the ML team) into containerized inference workflows using FastAPI, Docker, and GPU-enabled ECS EC2.
• Deploy and manage services on AWS ECS/Fargate, Lambda, API Gateway, and GPU-powered EC2
• Contribute to React/TypeScript frontend when needed to accelerate product delivery
• Work closely with the founder, product, and UX teams to translate business needs and PRDs into features that drive productmarket fit.
• Make architecture and infrastructure decisions from media processing to task queues to storage
• Own the performance and cost-optimization of our AWS platform
• Hire and mentor junior/mid engineers over time
• Drive technical planning, sprint prioritization, and trade-off decisions

Must have Skills :

• Backend Development (57 years) : Java, Node.js, TypeScript, RESTful API, Docker
• AWS Expertise (5+ years) : AWS Lambda, ECS, EC2, S3, DynamoDB, CloudWatch, IAM, roles
• Image Processing & Media Technologies : ImageMagick, SharpJS, SVG manipulation and programmatic generation, Headless Chrome, Puppeteer
• System Optimization & Middleware (35 years) : AWS cloud cost optimization, Celery, BullMQ, AWS Step Functions
• Frontend Development (23 years) : React, TypeScript, Redux, Context API, CI/CD pipelines.
• System Design & Architecture (46 years) : Event-driven architectures using queues, microservices-based systems, caching strategies (e.g., Redis, CDN edge caching)
• Leadership & Communication (23 years) : Lead engineering teams and drive project delivery

Hi All,

We are hiring for an ASP.NET DEVELOPER

Experience: Minimum 01years

Work from Office ( Location-- Kolkata)

Sunday Off

Working days and hours Monday - Saturday (11:00 AM - 07:00 PM)

Desired Skills:-

1. Analytical mind with a problem-solving aptitude

2. Ability to work independently

3. Strong Knowledge of selected frameworks and libraries (ASP.net, C#, HTML, CSS, Bootstrap, SQL Server)

Desired Technology

1. ADO.NET

2.SQL QUERY, SP, TIGGER

3.ASP.NET

4. CRYSTAL REPORT

5. RDLC REPORT

6. MVC 5

7. JQUERY

8. BOOTSTRAP

9. WEB API 2.0

The Mobile Application Developer will be the primary resource responsible for Envoy’s mobile offering.  They will develop improvements using Ionic, as well as manage deployment to the appropriate app stores.

Key Responsibilities:

• Develop solutions in Ionic with focus on building scalable, maintainable and secure code, while providing an intuitive, modern user experience
• Actively collaborate with business, production support, and other software engineers
• Maintain the mobile apps status and manage deployments to Google’s and Apple’s app stores
• Keep up to date and champion the latest mobile technology and methodologies

Position Requirements:

• At least 7 years of experience with mobile development OR a modern web platform such as Angular, React or Vue.js
• At least 2 years of experience and demonstrated expert knowledge of Ionic.
• Experience with maintaining and deploying mobile applications to Google’s and Apple’s app stores
• Ability to “own” a project and be a strong contributor without constant management.
• Strong written, verbal and presentation skills

Envoy Global is an equal opportunity employer and will recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, gender identification, veteran status, pregnancy, or any other protected classification.

• Reporting to the Customer Experience Manager
• Work from office: the role will be based in Bark’s offices in Bangalore
• The package will be a good base salary with excellent commission on top
• He/she will be responsible for the following aspects of customer success, including:
• Front-line B2B support for inbound calls & mails (ratio 80:20))
• Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

• Well versed in English and Marathi (oral and written communication)
• Experience in sales or customer support domain will be appreciated
• Fresh graduate or less than 2 years of experience
• A go-getter attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
• Comfortable to work for 40 hours/ week on a roster basis
• Knowledge of other languages will be an advantage

• Demand planning
• Create the vendor funnel of ATL & BTL marketing agencies
• Procure to pay process management and ensuring compliance with process KPIs
• Order scheduling and expediting
• Work closely with suppliers to ensure effective support
• Supervising goods/service receipt and cycle count process at the office to ensure timely receiving of goods
• Support and coordinate with the various departments particularly with accounts with ease
• Handle internal audits
• MIS preparation