UI/UX Designer

Job Description: We are looking for a skilled Content Strategist with at least 3 years of experience to join our team. You will be in charge of creating and implementing a content strategy that is in line with our overarching marketing and business goals in your capacity as a content strategist. In order to produce interesting, pertinent, and valuable content that appeals to our target audience, you will closely collaborate with our marketing, design, and product teams.

Roles and Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more

• Conduct research to understand our target audience and their needs, and develop buyer personas and content maps to guide content creation

• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers

• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches

• Create a social engagement playbook/guideline for community moderators and ensure that content is published on schedule

• Write and edit high-quality, engaging, and informative content for a variety of channels (social media posts, blogs, newsletters etc.)

• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Formulate customer delight moments

• Use data and analytics to measure the success of our content, and make data-driven decisions to improve content performance

• Stay up-to-date with industry trends and best practices in content marketing and SEM, and make recommendations for continuous improvement

• Responsible for developing a sense of community amongst the Client creator base

• Ensure all Client creators are benefiting from the community

• Develop non-product solutions that will enable retention and increase customer satisfaction

• Develop partnerships that will help in creator retention

• Contribute to the development of our overall marketing and business strategies, and provide insights and recommendations based on your expertise in content marketing

Requirements:

• Graduate with at least 3 years of experience in social media marketing, community engagement, content marketing, content strategy, or a related field

• Bachelor's degree in marketing, communications, journalism, or a related field would be a plus

• Active and engaged participant in social media

• Excellent writing, editing, and proofreading skills, with a keen eye for detail

• Strong communication and presentation skills to communicate the message effectively

• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders

• Highly organized, detail-oriented, and able to manage/execute multiple ongoing projects

• Familiarity with content management systems (CMS) and email marketing platforms

• Proficiency in SEM best practices and the ability to optimize content for search engines

• Proficient knowledge of Data Analytics and strong analytical skills, with the ability to analyze data and use insights to improve content performance

• A passion for content marketing and a desire to stay up-to-date with the latest trends and best practices

• Ability to identify and track relevant community KPIs

• Good network among influencers

We offer competitive salaries, a collaborative work environment, and opportunities for growth and development. If you are passionate about creating exceptional user experiences and meet the requirements above, we encourage you to apply!

Business Intelligence Consultant – Qlik

Role

·      Working through customer specifications and develop solutions in line with defined requirements

·      Strategizing and ideating the solution design (create prototypes and/or wireframes) before beginning to create the application or solution.

·      Creating load scripts and QVDs to support dashboards.

·      Creating data models in Qlik Sense to support dashboards.

·      Leading data discovery, assessment, analysis, modeling and mapping efforts for Qlik dashboards.

·      Develop visual reports, dashboards and KPI scorecards using Qlik

·      Connecting to data sources ( MS SQL SERVER, ORACLE, SAP), importing data and transforming data for Business Intelligence.

·      Translating data into informative visuals and reports.

·      Developing, publishing and scheduling reports as per the business requirements.

·      Implementing application security layer models in Qlik

 Skills Required

·      Knowledge of data visualization and data analytics principles and skills –including good user experience/UI Design

·      Hands-on developer on Qlik Sense development

·      Knowledge of writing SQL queries

·      Exceptional analytical skills, problem-solving skills and excellent communication skills

 Qualifications 

1.      Degree in Computer Science Engineering disciplines or MCA

2.      2-4 years of hands-on Qlik experience

3.      Qlik Sense certification would be preferred

• Working knowledge of NodeJS, and JAVASCRIPT, is a must.
• Working knowledge of AWS cloud concepts is a must.
• Must be familiar with AWS serverless architecture.
• Must be familiar with data structure & algorithm concepts.
• Design, develop, and implement beautiful UI components to support business requirements.
• Follows approved life cycle methodologies, creates design documents, and performs program coding and testing.
• Resolves technical issues through debugging, research, and investigation.
• Own & Develop the REST APIs.
• Stay updated with new technologies and of changes in technologies that affect front-end web development.

• Mandatory skills -PHP Experience.
• Experience in web application development and web developer.
• Good Knowledge of PHP, MySQL, jQuery, Javascript, HTML5, CSS3, XML
• Good debugging skills .
• Expertise in MVC Frameworks and good technology exposure of CI/Larvel frameworks added advantage.

Xfinito is building a portfolio in new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.

Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.

JOB ROLE: PRODUCT DESIGN
Roles And Responsibilities:

• Work with internal and external customers for requirements and implementation details focused on making user-experience recommendations.
• Conduct user interviews and be responsible for writing interview scripts.
• Facilitate cross-functional team in brainstorming ideas to solve user problems.
• Translate ideas rapidly into high-level designs and user journey flows that address the
  issue while contributing to holistic user experience within the product.
• Collaborate with Experience Designers to translate designs and user journey flows into
  prototypes for new products, experiences, and features.
• Analyze post-launch user data to identify opportunities to improve UX/UI.
• Proficient knowledge in Autodesk fusion 360 modelling software.

REQUIREMENTS:

• Demonstrated ability to apply design thinking methodologies to new product and feature innovation.
• Proven ability to conduct and analyze user research that drives design decisions.
• Demonstrated experience in designing for diverse groups of people (e.g., international audiences, multi-language localization, etc.).
• The ability to take a consultative approach during customer iterations. You should be able to interpret what solutions to provide, based on the questions asked.
• Self-motivation, with the ability to work effectively as a member of a team.
• Good oral and written communication skills.
• Excellent interpersonal skills, ability to build strong relationships with clients, and a successful track record of collaboration toward achieving objectives.
• Hands on experience with Computer Aided –Design tools.

EXPERIENCE:

We as a team are looking for freshers or young professionals with (0-4 years of experience) passion and eagerness to build products that are easy to use and visually appealing to our potential customer.  

• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team. 
• Prepare and maintain all applications utilizing standard development tools 
• Develop backend data services and contribute to increasing existing APIs 
• Ability to act individually in a complex and fast-paced environment
• Closely work with the Product and QA teams to ensure smooth delivery 
• Participate in solution designing with Tech leads and Systems Architects
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keep project manager well informed of the status of development efforts 
• Keep abreast of new trends and best practices in web development 

• BE/BTech or some equivalent academic stance. 

• 2-5 years’ experience 
• A confident, self-starter, team player with drive, enthusiasm, and excellent interpersonal, communication, and negotiation skills 
• Ability to manage yourself and be a self-starter. 

• Great people skills to closely work with other teams. 
• Strong in establishing systems & processes 
• Expertise in Laravel, MySQL, and Git 
• Thorough in Object-oriented concepts 
• Knowledge of Restful Web services 
• Understanding of web applications
• Working knowledge of one or more caching, queuing systems in desirable
• Familiarity with AngularJs or React is a big plus 
• Excellent problem solving 
• Can-do attitude 

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.