E-commerce Assistant

Job Description:

We are seeking an experienced and highly motivated Business Development Associate/Executive to join our dynamic team. As a Business Development Associate, you will play a critical role in expanding our business by generating leads and managing relationships with foreign and Indian clients. We are looking for an individual with a proven track record in lead generation and a strong ability to handle international clients.

Responsibilities:

Conduct market research to identify potential leads and target industries.

Utilize various channels such as online platforms, social media, industry events, and networking to generate leads.

Develop and implement effective strategies to attract and engage potential clients.

Understand client needs and requirements, and propose suitable solutions and services.

Conduct regular client meetings, both in person and virtually, to discuss ongoing projects, address concerns, and identify new opportunities.

Freshers also can apply

Location - Kolkata ( salt lake)

Salary - 12k for freshers, for experience salary up to 18k.

• Understanding the non-functional requirements from business.
• Analyzing the critical business scenarios.
• Analyzing the service level agreement objectives.
• Developing the test scripts.
• Enhancing the scripts by creating/implementing. ...
• Designing workload model.
• Test Execution.

Company Overview:

We are a dynamic and rapidly growing organisation focused on revolutionizing the financial industry. Our innovative solutions combine cutting-edge technology with a customer-centric approach, providing businesses with streamlined financial services. As a Product Manager, you will have the unique opportunity to contribute to our growth, shape our product strategy, and make a significant impact in a fast-paced and highly collaborative environment.

Responsibilities:

• Lead the end-to-end product development lifecycle, including gathering and documenting product requirements, creating wireframes/prototypes, and collaborating with engineering and design teams.
• Work closely with development teams to ensure timely and high-quality delivery of product features and enhancements.
• Conduct user acceptance testing and gather feedback to iterate and improve product features.
• Monitor key product metrics, analyze data, and derive actionable insights to drive continuous improvement.
• Collaborate with engineering, design, marketing, and sales teams to ensure seamless coordination and alignment throughout the product lifecycle.
• Collaborate with executive leadership to align product strategy with overall business objectives.

Qualifications:

• Bachelor's degree in engineering, or a related field.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Strong communication and presentation abilities, with the ability to effectively articulate complex ideas to both technical and non-technical stakeholders.
• Ability to thrive in a fast-paced startup environment with a proactive and entrepreneurial mindset.

●MS or BS/B.Tech in computer science or equivalent experience from top college.

● 2+ years Strong Product Development experience
● Proficiency in multiple programming languages, both dynamic (Ruby, Python, Golang etc.)
and strongly typed object oriented language.
● Experience and knowledge of open source tools & frameworks, broader cutting edge
technologies around server side development.
● Excellent data structures, algorithms and problem solving skills.
● Experience with Test Driven Development within a continuous Integration environment
(Jenkins, GO, etc)
● Customer-focused, react well to changes, work with teams and be able to multitask.
● Must be a proven performer and team player that enjoys challenging assignments in a
high-energy, fast growing and start-up workplace.
● Must be a self-starter who can work well with minimal guidance and in a fluid environment.

We are looking for people to join us as Business Development role which involves scouting in new ideas/ventures, marketing with the various sectors to establish the business at a new high. 


Functions and Responsibility: 

- Identify new opportunities, sectors and business segments for expanding the business volume and getting new projects in the field of MEP Services. 

- Identify, Build and Maintain business relations with new and existing clients in the market to know about their new projects and upcoming requirements. 

- Participate & Arrange major seminar/exhibitions/events for brand awareness in the market 

- Preparing a pre-tender report and presentations to the senior management on the project expectations, deliverable and timelines. 

What the Company Offer: 

- Opportunity to explore different market areas and products keeping sustainability and technology as a core 

- The Company shall match the comfort level of the associate along with projects based incentives ranging between 5-10% 

- Freedom to innovate and drive initiatives 

- Growth with the organisation 

Skills and Qualities we are looking for: 

- Entrepreneurial in nature 

- B-Tech graduate (an MBA degree would be an added bonus) 

We at InVideo.io are looking for young, ambitious and talented people to work with us on our mission to become the best Online video editor in the world.

As an SEO executive you'll be expected to drive top of the funnel growth via various strategies designed by us. To be successful, you'll need a good command over English (both written and spoken) and excellent negotiation skills. You'll undergo a 1 week training program in using various tools enabling you to be successful.

InVideo.io is based in Mumbai but we are operating remotely and have employees from different cities in India and abroad. The role of SEO executive is remote (i.e. you can work from home).

We are looking for candidates who meet the above requirement and can start immediately.

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus