Ticketing Executive

Position -  Full stack Developer

Location - Navi Mumbai

Freshers  0-3 yrs

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

Objectives of this Role:

• Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
• Ideate and develop new product features in collaboration with domain experts in healthcare and genomics 
• Develop state of the art enterprise standard front-end and backend services
• Develop cloud platform services based on container orchestration platform 
• Continuously embrace automation for repetitive tasks
• Ensure application performance, uptime, and scale, maintaining high standards of code quality by using clean coding principles and solid design patterns 
• Build robust tech modules that are Unit Testable, Automating recurring tasks and processes  
• Engage effectively with team members and collaborate to upskill and unblock each other

Frontend Skills 

• HTML 5  
• CSS framework ( LESS/ SASS / Tailwind ) 
• Es6 / Typescript 
• Electron app /Tauri)
• Component library ( Bootstrap , material UI, Lit ) 
• Responsive web layout ( Flex layout , Grid layout ) 
• Package manager --> yarn / npm / turbo
• Build tools - > (Vite/Webpack/Parcel)
• Frameworks -- > React with Redux of Mobx / Next JS
• Design patterns 
• Testing - JEST / MOCHA / JASMINE / Cypress
• Functional Programming concepts (Good to have)
• Scripting ( powershell , bash , python )

Backend Skills 

• Nodejs - Express / NEST JS 
• Python / Rust
• REST API 
• SOLID Design Principles
• Database (postgresql / mysql / redis / cassandra / mongodb ) 
• Caching ( Redis ) 
• Container Technology ( Docker / Kubernetes )  
• Cloud ( azure , aws , openshift, google cloud ) 
• Version Control - GIT 
• GITOPS 
• Automation ( terraform , ansible ) 

Cloud Skills 

• Object storage
• VPC concepts 
• Containerize Deployment
• Serverless architecture 

 Other Skills 

• Innovation and thought leadership
• UI - UX design skills  
• Interest in in learning new tools, languages, workflows, and philosophies to grow
• Communication 

To know more about us- https://haystackanalytics.in/

He/ she should be a post-graduate or graduate with at least 6 years of professional experience in a variety of business environments with hands on experience in Microsoft Dynamics. Candidates must have excellent analytical skills, good knowledge of project life cycles and the ability to work in a team environment. Experience of interaction with client stakeholders will be useful.

Microsoft certification is good to have.

Financial domain understanding is good to have.

The person should have good experience of working in Agile environment.

Technical skills required

• Must be well versed with any versions of Microsoft Dynamics CRM including Dynamics 2011.
• Experience with Dynamics 365, preferably cloud implementation.
• Must have knowledge on CRM modules (Sales, Service & Marketing) of how these modules work. Also aware of new features available in different CRM version.
• Experience in migrating / upgrading CRM system from older version to newer versions will be very useful.
• Must have good knowledge of CRM SDK and tools which are used with CRM for development.
• Experience in integrating CRM system with other ERP systems and/or custom application.
• C# development experience.
• Experience with .Net (C#,WCF/Web API) skills  including CRM
• Experience of working with .NET Core is useful.
• Experience of working with MS SQL Server.
• Experience of working with micro services will be useful.

Nice to have

• Any experience with Microsoft Azure Service Bus or similar technology

Soft skills required

• Good communication skills, both verbal and written. S/he should be able to articulate well.
• Comfortable in working directly with the client stakeholders and doing meetings and discussions as needed.
• Experience of working in agile environment. Well versed in different agile ceremonies.
• Focus on self-learning and self-upgrade.

Work hours

• UK shift 8:30am to 5:30pm GMT (Summer 1pm IST to 10pm IST and Winter 2pm IST to 11 pm IST)
• Flexible to work in shifts to maintain overlap with UK working hours.
• Flexible in working outside of core business hours if needed (mostly during releases)

Qualifications

Graduate

Additional information

Experience in years - at least 6 years.

UK shift 8:30am to 5:30pm GMT (Summers 1pm IST to 10pm IST and Winters 2pm IST to 11 pm IST)

Role and Responsibilities

• Collaborate with multiple partners of project and act as a bridge between technical and business team
• Expertise with development along with having an ability to have team-members driven
• Identify and address technical problems and propose creative solution that would bring value to projects
• Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
• Facilitate and drive technical discussion on requirement and change requests
• Identify delivery slippage and mitigate technical risks to avoid slippage
• Be competent in designing architecture design documents and diagrams

• Minimum 8 years of UI experience.
• Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
• Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
• Having experience of Technology shift and migration
• Create/build real-time systems with high concurrency
• Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
• Build reusable UI components, ensuring that UI code base is scalable and maintainable
• Build UI component libraries to be used across the organization
• Driving code reviews effectively

• Relationship building with business and customers
• Active listening, negotiation, problem solving
• Team building

Get to Know our Team:

In our Full stack Engineering department, we build the scalable, fault-tolerant systems and APIs that host our core business logic. Our systems cover all major areas of our business: such as TAM SAM, calculator, lead generation, campaign execution & data modeling. Most importantly though, we hire great people and empower them to be successful. Whether it’s building new projects or reimagining our existing business, you’ll make a big impact as part of the Full stack Engineering team.

The Opportunity: 

Swabhav is looking for developers to work on mission critical systems that deal with the designing and development of APIs.

In this Role, you’ll get to

• Lead development of features, experiments, technical projects and complex systems.
• Be a technical architect, mentor, and driver towards the right technology.
• Continue to evolve our architecture and build better software.
• Be a major contributor to our agile and scrum practices. 
• Get involved with software engineering and collaborate with server, other client, and infrastructure technical team members to build the best solution.
• Constantly look for ways to improve our products, codebase and development practices. 
• Write great code and help others write great code.
• Drive Technical decisions in the organization.

What You’ll Need to Succeed

• 3-6 years’ experience under your belt developing performance-critical applications that run in a production environment using Node Js, React Js or Next Js, PostgreSQL.
• Experience in full ownership of the systems involved.
• Hands on experience working with CRM platforms, Third party app integrations or Heavy file processing & Restful APIs.
• You understand that different applications have different data requirements.
• Good understanding of algorithms and data structures
• Strong coding ability.
• You are passionate about the craft of software development and constantly work to improve your knowledge and skills.
• Excellent communication skills.

It’s Great If You Have

• Experience with Scrum/Agile development methodologies.
• Experience building products.
• Core engineering infrastructure tools like Git for source control.

Job Profile

Purpose of Role: To support and maintain the existing and future applications managed by ABD (Agile Business Development) Team.

Main Responsibilities:

• To work on existing and future applications as required
• Work with ABD India Application Support and Business Support team to address production issues and/or to do development work
• Work with US ABD team to coordinate the on-going support and monthly release of C-Hub (Customer-Hub) application and other ABD Applications
• Report status to management on project progress
• Identify and escalate related issues and risks
• Coordinate with others in Development and Business Support team to implement new features of SQL Server/ MS Web based technologies 
• Assess current modules and offer performance improvements techniques  
• Make sure Database Design Standards/coding standards established by ABD are followed
• Constant communication with ABD leadership team in US.
• Problem Solving ability with “Can-do” attitude
• IT experience in Banking industry is preferred

Candidate Profile:

• Minimum 10 years of experience at least 3-5 years of experience in Corporate & Investment Banking area and Bachelor's degree in Engineering, Accounting, Finance, or equivalent
• Expertise with MS SQL Server development including SSIS and SSRS, Proficient in development of Stored procedure, Views, Functions etc in MS SQL Server
• Experienced with DBA kind tasks such as replication, linked server, query analyzer, DBCC commands, data transfer from one DB server to other DB Server etc
• Experienced in MS Excel VBA and macro scripting
• Knowledge of data Encryption in database

• Solve complex performance problems and architectural challenges
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Help team in technical challenges
• Code review and deployment
• Technical documentations
• Thorough understanding of React.js and its core principles.
• Familiarity with Restful APIs.
• Build efficient, testable, and reusable PHP modules.
• Should be able to understand the requirements & Develop web application.
• Ability to work on multiple projects at the same time and complete tasks in a timely manner.

We are on the lookout for an effective UX writer to create microcopy that is intuitive to users, in keeping with the product’s brand voice, including people of different abilities, ages, gender identities, and backgrounds.

Create copy for apps, websites, and other digital products. Suggest words for menus, definitions, buttons, labels, chatbots, error messages, or instructions to guide first-time users through a product. Knowing grammar, spelling, and an in-depth understanding of tone and shades of meaning is essential. You will closely work with product design teams and collaborate with front-end and back-end developers. This role also has elements of a UX Producer. As a producer, you would support design teams, business stakeholders and clients.  Stay up-to-date with what teams are working on. Designers have to justify their work with clients. As producers, bring guidance during those crossroads, shedding light on the creative process and educating the clients in a way that’s digestible for them. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us. 

Do you want to work in a flexible fast-growing cyber security start up based out of Mumbai? Are you hungry for sales and want to join a vibrant and high-energy cyber security start up?

Assertion is a B2B cloud-based cyber security software company. We secure collaboration applications like Teams, Zoom, etc. – protecting customers from Data leaks, Breaches, Toll frauds and Security holes.

Roles and Responsibilities:

1. You will be responsible for sales of our security subscription services via Channels in the US and UK markets.
2. Responsible for meeting sales targets by selling through the channel.
3. Develop the channel, hunt and farm accounts via the channel.

Mandatory skills:

• Superb written and spoken English communication skills
• Prior experience as a Channel Account / Success Manager or as a pre-sales Engineer working with large accounts
• Worked with companies such as Avaya, Cisco, Qualys, Rapid7, Tenable, Checkpoint, Symantec, McAfee, Splunk or its partners
• Understanding of Excel and basic presentation skills through PowerPoint

Good to have: 

• Cyber security domain knowledge 
• Needs to be a keen listener and empathetic to the concerns of front-end sales team of the channel partner

Location: Mumbai / Pune (mandatory)

Years of Experience: 2 to 7

Education: People with relevant bachelor's degree and experience may apply. Business / Master's degree will be an added advantage..

Compensation: Your salary will have a fixed component with a profit-sharing component for sales incentive.