UI/UX Designer

We have opportunity for Customer Care Support / Customer Service 

Job Location : Ambavadi ( Ahmedabad)

Fresher can also apply

Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)

Job Description :

We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.

Qualifications :

Minimum qualification required is graduate/post graduate degree in any field except engineering.

The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)

He/she should have a right attitude.

We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.

Candidate should have be loyal, honest.

Candidate should have a long term vision & should be decision maker.

About PluginLive Technologies

PluginLive is an all-in-one technology platform that bridges the gap between Corporates, Educational Institutions, Students, and Assessment & Training Partners. Our ecosystem enables corporates to build strong employer branding and scale their human capital through meaningful engagement with colleges and students. At the same time, we help institutions improve student placements and empower learners with real-time exposure to the corporate world, enabling them to upskill and become industry-ready professionals.

Website: https://www.pluginlive.com/

About the Role

We are looking for a Senior Product Designer who is passionate about solving complex problems and creating intuitive, user-centered product experiences. The ideal candidate is hands-on across the entire design lifecycle and consistently advocates for customer needs using both qualitative and quantitative insights.

You will work closely with cross-functional teams including Product, Engineering, and Business stakeholders to design scalable, impactful solutions.

Role Details

• Position: Senior Product Designer
• Location: Hybrid (Mumbai)
• Compensation: Up to ₹12 LPA + ESOPs

Key Responsibilities

• Own end-to-end product design, from discovery and ideation to shipped features
• Build, maintain, and evolve design systems to ensure consistency and scalability across products
• Drive design decisions through user research, usability testing, data analysis, and stakeholder inputs
• Collaborate closely with engineering teams to ensure feasibility, technical alignment, and high-quality implementation
• Present and clearly articulate design concepts and rationale to cross-functional teams and leadership
• Identify and prioritize product improvements based on user feedback, analytics, and business objectives
• Balance user needs, business goals, and technical constraints in a fast-paced environment

Qualifications

Must-Have

• Bachelor’s degree in Design, Engineering, or a related field (or equivalent practical experience)
• 6–8 years of experience in product design, including user research, wireframing, prototyping, interaction design, visual design, and usability testing
• Proven experience designing complex systems in Fintech, Banking, or Consumer-focused products
• Strong portfolio showcasing problem-solving skills and measurable business impact (not visuals alone)
• Proficiency in Figma and other prototyping tools, with a solid understanding of frontend constraints
• Experience working with design systems at scale
• Familiarity with A/B testing methodologies and analytics tools
• Ability to articulate and defend design decisions using qualitative and quantitative data
• Strong collaboration skills with Product Managers, Engineers, and Researchers
• Comfort with ambiguity and fast-paced, evolving environments
• Up-to-date knowledge of design tools, trends, and best practices

Nice-to-Have

• Experience in HR Tech or EdTech domains
• Experience designing assessment or evaluation platforms
• Experience leading design for 0→1 products

Perks & Benefits

• High ownership and autonomy
• Access to AI tools to enable rapid experimentation and execution
• Opportunity to work on impactful products with real users
• Minimal bureaucracy—focused execution and meaningful collaboration

Job Description:   

Digital Marketing Manager Responsible:  

responsible for the overall digital marketing strategy of the company. Digital Marketing Managers manage social media campaigns, content and event calendars, maintain the company's content, among all the other tasks. They will also measure the effectiveness of various marketing campaigns.  

  
Should have at least 3 to5 years of experience in a similar marketing role. Certifications in Google AdWords and other social media certifications are preferred. Digital marketing managers should be experts in all things that involve the digital presence of a company from social media to e-commerce. They must have the ability to juggle multiple projects and stay on top of all of them. Digital marketing managers should also have photo and video editing skills in order to edit content.  

Must have expertise or sound knowledge in –  

Influencer marketing 
Campaign marketing 
Social media handling 
Website traffic 
Relevant Social groups advertisement 
Building media related strategies 
Running ad campaigns 
 

About the Role / Core Competencies  

• Manage the content that the business posts to social media.  

• Develop strategies that drive customers to the website.  
• Improve the design, UX, traffic and content of the website.  
• Create paid campaigns on social media platforms.  
• Maintain consistent brand messaging throughout all platforms.  
• Create email blasts campaigns to target key customers.  

• Use advanced metrics to measure the success of a marketing campaign.  
• Keep up to date on the latest social media trends.  
• Proficient in photo and video editing software such as Adobe  
• Deep knowledge of web design principles.  
• Ability to identify long term trends in Data.  

Job Location: Noida (Sector- 63)  

Budget: Negotiable   

Position: Full Time (WFO)  

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

• Planning and scheduling Deliverability Assessments (DA) for critical deals
•  Review of overall solution approach
•  Coordinating with service-line Subject Matter Experts(SME) and facilitating DA
•  Review the solution and identify risks based on experience/expertise in specific service-lines
• Articulation of risks and creation of risk reports based on SME connects
• Coordination with key stakeholders on risk mitigation/closure actions
• Creation of RAID(Risk-Assumption-Issue-Dependency) logs for senior leadership reviews

Hi All,

 Greetings from LMV Group!!!

 We are looking for Agency Channel Sales Manager for Life/Health/General Insurance Sales Domain.

Experience Required -mini 2yr. -Max6yr.

 Location-Mumbai, Pune, Hyderabad, Banglore, Chennai, Rajahmundry, Vizag, Vijayawada Mysore 

 No of Vacancy -10+

Candidate must have prior work experience in the relevant domain.

Can able to Recruit agents and generate revenue for the organization. Having Good Potential as an Individual performer.

Automation Testing

• Lead end to end Testing Automation Process
• Design and implement efficient Testing practices
• Conduct Test case and Code reviews to ensure the quality of Test Cases, Test coverage and Automation Code
• Participate in Planning meetings and ensure quality at all levels of SDLC
• Provide estimations for Manual and Automation
• Provide Testing and Automation Strategy for newly developed Features
• Identify the right tool and set up the automation framework for UI, API, and unit level
• Increase Automation confidence by reducing random test failures
• Work closely with the Development team and ensures code is delivered with high code coverage
• Responsible for QA metrics and Automation ROI and report them to management
• Identify Performance Application Performance bottlenecks and suggest the right tool and test strategy for Non-Functional Testing
• Guide and Mentor QA Team on the Testing and Automation Tools, Frameworks and Process
• Measure and Investigate Defect Leakage and provide preventive measures
• Identify CI / CD tools, define branching strategies, setup CI / CD pipeline

• Write well-designed code.
• Produce detailed specifications.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute in all phases of the development lifecycle.
• Follow industry best practices.
• Develop and deploy new features to facilitate related procedures and tools if necessary

• Expertise in any MVC framework, RDBMS, JSON,PHP and Rest APIs.
• Good understanding of design patterns.
• Should be flexible to work on multiple technologies as per project requirements.
• Candidate should be able to handle given task independently with minimal help.
• He/She should be a team player and be able to complete assign tasks on time.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.