Senior Graphic Designer

Sr Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

External Job Title :

Sr Support Services Analyst

Position Responsibilities :

Position Overview: We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing in-depth troubleshooting and support to our clients using Deltek Vantagepoint. The ideal candidate will have advanced accounting knowledge and experience with one of Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) is a plus. 

Key Responsibilities: 

• Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows. 
• Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs. 
• Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. 
• Document all client interactions and solutions in our case tracking system. 
• Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint. 
• Mentor and assist junior analysts with inquiries and case resolutions. 
• Leverage AI tools to enhance support efficiency and effectiveness. 

Qualifications :

• 4+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions. 
• Advanced knowledge of accounting principles and practices. 
• Strong problem-solving and troubleshooting skills. 
• Excellent communication skills, both written and verbal. 
• Ability to work effectively in a remote, collaborative team environment. 
• Experience with AI tools and technology is a plus. 
• A proactive and positive attitude, with a willingness to learn and grow within the organization. 

About

GradRight is an ed-fin-tech company committed to driving transparency and accountability in the global higher education sector.

We are the world's first platform that integrates 'Selection' with 'Financing'. and brings students, banks, and universities into a SaaS environment to make smarter decisions. Using data science, technology, and strategic partnerships across the industry, we enable students to find the “Right University” at the “Right Cost”. We are on a mission to aid a million students to find their best-fit universities and financial offerings by 2025.

$ 1 BillionOur second product, SelectRight, is the world's first MarTech SaaS platform that redefines how students select the right colleges and how colleges find and engage with the right students.

GradRight is a Delaware, USA-registered company with a wholly-owned subsidiary in India.

Brief

Obsession with customer needs, passionate about customer experience, and thrive on data - if you resonate with these, then we’d love to hear from you. As a product manager, you’ll be the voice of reason for our entire product ecosystem. You’ll join a fast-paced environment and work with cross-functional teams to design and deliver products aligned with the company’s vision and strategy.

Responsibilities

• Collect and analyze customer needs, collaborate with key stakeholders to ideate and deliver compelling solutions that create incremental value for customers
• Create buy-in for product vision across all stakeholders
• Develop positioning strategies that can drive growth and improve market share
• Create and maintain detailed product requirements and roadmap
• Create and track product success metrics and use them to identify problems and opportunities to pursue
• Work with designers to build wireframes, validate and translate them into full-blown designs
• Collaborate with engineering teams to drive feasibility analysis and refine product requirements
• Work closely with engineering teams to deliver the roadmap while optimizing for time-to-market
• Own the design <> engineering teams hand-off, release timelines, and work with business teams to plan and execute product launches
• Evaluate marketing and sales strategies to ensure that they are in line with product strategy
• Standardize the product design process and evangelize the same across all stakeholders
• Requirements:At least 6 years experience as a product manager at a B2C startup, with war stories to share
• Proven track record of managing all aspects of product development lifecycle
• Strong understanding of software development workflows and ability to work with top-notch engineering teams
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done
• Excellent written and verbal communication skills
• Strong presentational and public speaking skills
• Bias for experimentation and ability to ask the right questions
• Good to have:Both B2C and B2B experience, preferably on marketplace-like initiatives
• Exposure to edTech and/or finTech domains
• Worked on products that addressed an international audience
• Worked on products that scaled to millions of users

Location: Gurgaon

Additional resources: Our team - https://gradright.com/team.html

• Customer Testimonials - https://gradright.com/testimonials.html

GradRight on social media - LinkedIn, Instagram

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performant database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

Experience: 1-2 yrs
Location: Technopolis IT Hub, Noida Sec-62
Salary: Negotiable as per last CTC

Job Description

• Experience of designing and developing mobile applications for Apple’s iOS platform.
• Proficient in Objective-C, Swift, and Cocoa Touch.
• Extensive experience with iOS Frameworks such as Core Data and Core Animation.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principals and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Knowledge of third-party libraries.
• Experience with offline storage, threading, and performance tuning
• Familiarity with push notifications, APIs and cloud messaging.
• Experience with continuous integration.
• Ensuring quality and performance of application to specifications.
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.
• Knack for benchmarking and optimization.

Requirements

• Degree in Software Development, Computer Science, or similar.
• Excellent communication skills for domestic and international client-interaction.
• Top-notch teamwork and ability to manage workload with minimal supervision.
• At least five published iOS Applications
• Unwavering curiosity.

We are looking for an enthusiastic a Digital Marketing Intern for leading Digital marketing & Blockchain solutions partner based in Mumbai to assist in the planning, execution and optimization of our online marketing efforts. The promotion of services and solutions through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Responsibilities and Duties

1) Excellent understanding of digital marketing concepts and best practices

2) Excellent knowledge of SEO and off-page optimization

3) Knowledge of Wordpress ( or at least interest in learning wordpress is preferred)

Qualifications and Skills:

Mandatory : Candidate should have completed Digital marketing course.

Education : 12th or Graduation with Digital Marketing Course.

Excellent communication and interpersonal skills.

Analytical mindset and critical thinking.

Benefits :

1. Stipend

2. Work from home

3. Internship Letter

4. Letter of recommendation/ appreciation

5. Full time Placement offer after completion of Internship (Based on performance)

Contract length: 5 months

• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.
• Updating website features and security patches.

Requirements:

• Bachelor’s degree in computer science or related field.
• Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL.
• Experience with complete eCommerce lifecycle development.
• Understanding of modern UI/UX trends.
• Knowledge of Google Tag Manager, SEO, Google Analytics, PPC, and A/B Testing.
• Good working knowledge of Adobe Photoshop and Adobe Illustrator.
• Strong attention to detail.
• Ability to manage projects and work to strict deadlines.
• Ability to work in a team environment.

• Extensive experience in building REST APIs
• Experience in building, managing, and enhancing backend / server-side development using java / java scripts. Expertise in NodeJS is preferred
• The person must have built systems that consume and process volumes of data from various sources. Experience in handling and managing data in NoSQL databases such as Mongodb.
• Extensive experience of building custom UI for web using the popular frameworks like angular and react. Experience in developing mobile UI is nice to have
• Experience of working with code repositories such as Github and GitLab.
• Fluent written and spoken English.
• Experience of working on Cloud environments and experience in AWS is preferred.
• Experience in Dockers and Kubernetes for deployments