Business Developer

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

How do we do it?

The first step to changing the world is changing hearts and minds. The stories of people who lead, for example, move millions to action. We started to give a voice to millions of change-makers and innovators in the country, using the power of storytelling to

inspire change. With over 200 million readers and participants, we are today the world’s largest solution-focused platform.

As a Content Sales/ Branded Content Sales Head, with us, you will:

1. Drive sales and profitability from a dedicated set of industry verticals on a national level

2. Build solid relationships with corporate cause marketing functions, and large CSR teams and

foundations to attain large-scale campaigns for us.

3. Build and develop commercial and strategic relationships with brands and agency partners.

4. Negotiate partnership deals and encourage and supervise any collaborations with partner brands.

5. Establish TBI as a thought leader in the CSR / Development / Sustainability ecosystem

by developing IPs and campaigns with the marketing and editorial teams, participating in relevant events, applying for awards, and more.

6. Manage a multi-functional team and help sensitize & educate them on various social sector issues. 

7. Conceptualize digital led strategies and solutions to address client/brand requirements

8. Regularly contact, prospect for, and develop new advertising opportunities with key clients

and agency stakeholders.

9. Manage clients from initial engagement to campaign completion to re-engagement

10. Develop clear and consistent strategies to achieve the company stated business goals and revenue targets, while ensuring a healthy funnel of opportunities at all times.

Our ideal colleague:

1. A professional with 2-5 years of experience, in corporate/B2B sales in the Digital Media industry or having experience of working in the space of impact consulting, impact investing or CSR projects. 

2. An exceptional communicator with superlative written and oral communications skills, creativity, and attention to detail.

3. Possessing an ability to conceptualize branding and marketing opportunities and designing media-led CSR solutions.

4. Experience in forging partnerships with central & state level government agencies.

5. A pro at concept selling and should have a good CSR, agency and client connect.

6. Having a deep understanding of how to create business driven creative solutions.

7. Experienced in developing brand and marketing strategies as well as providing recommendations to the team.

8. A problem solver delivering creative content solutions to help brands with maximum outreach against their investment.

9. Able to work with cross-functional teams. Effectively meet client commitments by working with

teams across the organization – editorial, multimedia, social media, legal & finance. Manage client expectations while adhering to the company ethos and values.

10. A pro at managing relationships – Ability to plan, schedule & effectively deliver as per commitments to each client. Ability to scale brand/agency partnerships year on year.

11. Self-motivated – Ability to work under high-pressure environments and maturity to understand the business needs at all points.

12. A great negotiator, quick learner, thinker, and doer.

13. Have developed and executed end-to-end impact projects in the space of social change, sustainability and more.

• Conducting analysis of website and application requirements.
• Writing back-end code and building efficient PHP modules.
• Developing back-end portals with an optimized database.
• Troubleshooting application and code issues.
• Integrating data storage solutions.
• Responding to integration requests from front-end developers.
• Finalizing back-end features and testing web applications.
• Updating and altering application features to enhance performance.
• Presenting work in meetings with clients and management.
• Good communication skill in English.

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

What we are looking for:

-         Service Manager managing a team providing L1, L2 support for multiple applications

-         Should be able to work in China hours as and when required

-         6-7 years of experience in a support role

-         2+ years’ experience in Prior experience in supervisory role 

-         Manage shift rosters, escalations

-         Responsible for standing up and running the support team

-         Managing the customer support department’s day-to-day functions.

-         Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved.

-         Assigning tasks to support team members each day that are based on SLAs, technician availability, and the technician’s skills.

-         High level knowledge of the Data Engineering space having supported data stores, data pipelines, and downstream reporting applications is desirable

-         Periodic reporting to stakeholders

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers!

Q2 is seeking a team-focused Lead Release Engineer with a passion for managing releases to ensure we release quality software developed using Agile Scrum methodology.  Working within the Development team, the Release Manager will work in a fast-paced environment with Development, Test Engineering, IT, Product Management, Design, Implementations, Support and other internal teams to drive efficiencies, transparency, quality and predictability in our software delivery pipeline.

RESPONSIBILITIES:

• Provide leadership on cross-functional development focused software release process.
• Management of the product release cycle to new and existing clients including the build release process and any hotfix releases
• Support end-to-end process for production issue resolution including impact analysis of the issue, identifying the client impacts, tracking the fix through dev/testing and deploying the fix in various production branches.
• Work with engineering team to understand impacts of branches and code merges.
• Identify, communicate, and mitigate release delivery risks.
• Measure and monitor progress to ensure product features are delivered on time.
• Lead recurring release reporting/status meetings to include discussion around release scope, risks and challenges.
• Responsible for planning, monitoring, executing, and implementing the software release strategy.
• Establish completeness criteria for release of successfully tested software component and their dependencies to gate the delivery of releases to Implementation groups
• Serve as a liaison between business units to guarantee smooth and timely delivery of software packages to our Implementations and Support teams
• Create and analyze operational trends and data used for decision making, root cause analysis and performance measurement.
• Build partnerships, work collaboratively, and communicate effectively to achieve shared objectives.
• Make Improvements to processes to improve the experience and delivery for internal and external customers.
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

EXPERIENCE AND KNOWLEDGE:

• Bachelor’s degree in Computer Science, or related field or equivalent experience.
• Minimum 4 years related experience in product release management role.
• Excellent understanding of software delivery lifecycle.
• Technical Background with experience in common Scrum and Agile practices preferred.
• Deep knowledge of software development processes, CI/CD pipelines and Agile Methodology
• Experience with tools like Jenkins, Bitbucket, Jira and Confluence.
• Familiarity with enterprise software deployment architecture and methodologies.
• Proven ability in building effective partnership with diverse groups in multiple locations/environments 
• Ability to convey technical concepts to business-oriented teams.
• Capable of assessing and communicating risks and mitigations while managing ambiguity.
• Experience managing customer and internal expectations while understanding the organizational and customer impact.
• Strong organizational, process, leadership, and collaboration skills.
• Strong verbal, written, and interpersonal skills.

location-nerul

• Should have experience as a web designer..
  BscIT candidate required
  MUst have hands-on experience using angular and react 

About Clari

Clari uses AI and automation to drive growth and retention for high-performing revenue teams. Clari’s Revenue Operations platform is currently processing over $300 billion in pipeline, and is used by over 50,000 marketing, sales and customer success professionals across 170 countries. Customers include market leaders like Symantec, Adobe, Alteryx, Workday, Lenovo, Zoom, Medallia, Alteryx and hundreds of others.  Clari harvests and analyzes activity signals from dozens of different business systems, including email, calendar, CRM, marketing automation, to shorten sales cycles, increase win rates, and make revenue more predictable. 

The result is passionate and frankly humbling customer loyalty. We consistently hear from our customers how we’ve changed their lives - just check out the reviews on https://www.g2crowd.com/products/clari/reviews">G2 Crowd. It never gets old, and we never take it for granted.

Clari is looking for several key experienced engineering who will focus on implementing many different areas of our solution, including but not limited to our overall web architecture, core application features such as data science driven analytics, user management, content management, social graph integration, personalization, emails, collaboration systems and enterprise content repositories as well as on unstructured data analytics, machine learning and our relevance engine.

Join our core applications team where you’ll work with truly remarkable colleagues on highly diverse, complex, and relevant problems while building scalable applications designed to service millions of mobile and web-based information workers. You’ll work closely with product managers, designers, and others in a cross functional environment on multiple projects, from concept phase through testing, launch and ongoing operations.

We work in an open, collaborative environment and seek exceptional developers who enjoy problem solving and straying outside the routine. You will also contribute to the growth of Clari by being a Brand Ambassador and assist in the hiring of great talent.

Qualifications

• 3+ years of professional server development experience using Java or similar object-oriented language
• Strong understanding of web-based architecture - web servers, load balancing, caching, databases etc.
• Basic knowledge of SQL (Postgres, MySQL) and NoSQL databases (MongoDB)
• Experience developing data driven web applications
• Up-to-date knowledge of latest trends in web application development, including Amazon AWS ecosystem
• Experience building and using RESTful APIs

Nice to Have

• Experience with multi-threading, replication etc. concepts in cloud applications
• Familiarity with large scale business intelligence applications
• Familiarity of JavaScript and other web technologies such as React
•  

Why Clari?

Because we have a big mission, a winning product and an amazing fan base of passionate customers.

We’re changing the world and having a lot of fun on the way. Clari is a fun and fast-growing Silicon Valley company. Clari is one of Inc. Magazine’s best places to work in the US and was named as a 2019 Top Bay Area Workplace for the 5th consecutive year. In October 2019, we closed $60M in Series D funding and are growing at 200%. Our product is a winner - we have perennially been given the highest overall rating in G2 Crowd’s Top 20 Sales Analytics Software. We’re backed by top tier investors including Sequoia Capital, Bain Capital, Sapphire Ventures, Madrona Venture Group and Tenaya Capital, and have a superb and supportive board.

Our team is made up of veteran entrepreneurs, brilliant engineers, and tried-and-true sales professionals who have done this before and want to do it again, this time only bigger.

What’s left to add? You.