Telesales Executive

Job Title: Backend Engineer - NodeJS, NestJS, and Python

Location: Hybrid weekly ⅔ days WFO (Bengaluru- India)

About the role:

We are looking for a skilled and passionate Senior Backend Developer to join our dynamic team. The ideal candidate should have strong experience in Node.js and NestJS, along with a solid understanding of database management, query optimization, and microservices architecture. As a backend developer, you will be responsible for developing and maintaining scalable backend systems, building robust APIs, integrating databases, and working closely with frontend and DevOps teams to deliver high-quality software solutions.

What You'll Do 🛠️ 

• Design, develop, and maintain server-side logic using Node.js, NestJS, and Python.
• Develop and integrate RESTful APIs and microservices to support scalable systems.
• Work with NoSQL and SQL databases (e.g., MongoDB, PostgreSQL, MySQL) to create and manage schemas, write complex queries, and optimize performance.
• Collaborate with cross-functional teams including frontend, DevOps, and QA.
• Ensure code quality, maintainability, and scalability through code reviews, testing, and documentation.
• Monitor and troubleshoot production systems, ensuring high availability and performance.
• Implement security and data protection best practices.

What You'll Bring 💼 

• 4 to 6 years of professional experience as a backend developer.
• Strong proficiency in Node.js and NestJS framework.
• Good hands-on experience with Python (Django/Flask experience is a plus).
• Solid understanding of relational and non-relational databases.
• Proficient in writing complex NoSQL queries and SQL queries
• Experience with microservices architecture and distributed systems.
• Familiarity with version control systems like Git.
• Basic understanding of containerization (e.g., Docker) and cloud services is a plus.
• Excellent problem-solving skills and a collaborative mindset.

Bonus Points ➕ 

• Experience with CI/CD pipelines.
• Exposure to cloud platforms like AWS, GCP or Azure.
• Familiarity with event-driven architecture or message brokers (MQTT, Kafka, RabbitMQ)

Why this role matters

You will help build the company from the ground up—shaping our culture and having an impact from Day 1 as part of the foundational team.

Attending calls regarding park operations and assigning to park operations team as per contact matrix to address

Responding to mail requests or complaints with system update, track and closing each one of call or compliant loop.

To take message accurately and convey the same to the concerned person promptly.

Working on digital platform as available and ensure all calls are updated in the system

Educating end user for using digital application for call or complaint register

Making daily report in a presentable format with the data of no of calls/complaints registered, assigned, status , completion,  

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams

Provides structured and timely recommendations; verbal and/or written feedback to the advisors.

Key Responsibilities

Developing new features and user interfaces from wireframe models.

Ensuring the best performance and user experience of the application.

Fixing bugs and performance problems.

Writing clean, readable, and testable code.

Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.

Key Skills

1. Extensive knowledge of mobile app development. This includes the whole process, from the first line of code to publishing in the store(s).

2. Deep knowledge of mobile platforms on which the app runs, e.g., Android, iOS etc.

3. Proficient in HTML, CSS, Javascript, React, React Native, Node whichever language you use in the app.

4. Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc. depending on the libraries you use to test

5. Familiarity with RESTful APIs and mobile libraries for networking.

6. Familiarity with the JSON format.

7. Experience with profiling and debugging mobile applications.

8. Strong knowledge of architectural patterns—MVP, MVC, MVVM, and Clean Architecture—and the ability to choose the best solution for the app.

9. Familiarity with Git and Github.

10. Familiarity with push notifications.

11. Understanding mobile app design guidelines on each platform and being aware of their differences.

Desired Candidate:

• Bachelors or Masters degree from top college in India or abroad
• 2+ years of Experience including experience in leading and managing SEO (on page,
off page and content) and other aspects of digital marketing
• Experience in optimizing landing pages and user funnels
• Strong knowledge of website analytics tools (Google Analytics, Webmaster Tools,
Similarweb) and keyword research tools (Keyword Planner, SEMRush)
• Strong analytical skills and data-driven thinking – need to think about the big picture
while effectively managing details
• Experience in Affiliate marketing will be a plus
• Proven track record in driving organic traffic growth for an internet or ecommerce company

Key Functions:
• Work on all SEO aspects including on page (user experience, content, meta tags,
URL structure) and off page (link quality, relevance, anchor text) factors
• Keyword research and competitor keyword analysis to optimize existing content and
uncover new opportunities
• Meet and over-achieve targets on keyword rankings (SERPs) and organic traffic by
working with a goal focused approach
• Identify web trends and insights, and optimize UX and performance based on the
insights
• Plan, execute, and measure experiments and conversion tests while brainstorming
new and creative growth strategies
• Continuously collaborate with Product team (tech, design & content) to create landing
pages and optimize user experience
• Collaborate with agencies and other vendor partners for PR & print media

Keywords:
Digital Marketing, Search Engine Optimization, SEO, SEM, PPC, Online Marketing, On Page, Off Page, Internet Marketing, Social Media, Keyword Optimization, Team Lead, Google Analytics, Webmaster Tool, WMT, Link Building, Product Company, Information Architecture, Consumer Internet, SEO Expert

About Sunstone

Sunstone is a leading higher education service provider that works with academic institutions in up-skilling students for employability. Sunstone offers career oriented training interventions for undergraduate and postgraduate students at 30+ institutions across 25 cities.

Sunstone’s training programs are industry endorsed to enhance employability. These programs are designed for hybrid delivery with unparalleled focus on soft skills and personality development. Sunstone’s focus is to provide students with holistic educational experience.

Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Understanding customer needs and requirements

Routing qualified opportunities to the appropriate sales executives for further development and closure.

Responsibilities:

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Understand customer needs and requirements

Route qualified opportunities to the appropriate sales executives for further development and closure

Close sales and achieve quarterly quotas

Research accounts, identify key players and generate interest

Maintain and expand your database of prospects within your assigned territory

Team with channel partners to build pipeline and close deals

Perform effective online demos to prospects

• Two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.

Responsibilities 

• Adding more features to our existing website which can ease the campaign launching process for campaigners. 
• Incorporating various tools which can track the users behavior and other key metrics. 
• Build APIs which are scalable and can help strategically partnering with other companies or organizations. 
• Adopting and incorporating changes as per the new technologies. 
• Investigate production issues pertaining to customer features to determine root cause and implement solutions 
• Work with the real-time feedback from our users (external and internal) to make the products better. 
• Take ownership of the backend services, ensure the best possible performance.
• Strong problem-solving skills, organizational and communication skills, team player

Requirements 

• Preferably 1+ year of experience in full stack development. 
• Hands on experience in front-end languages preferably html5, CSS3, React Js. 
• Top-notch programming skills in JavaScript and a strong understanding of web fundamentals 
• Experience in backend languages preferably NodeJs
• Familiar with MySQL/SQL server 
• Familiar with JavaScript technologies 
• Familiar with cloud services like AWS, Git 
• Knowledge/experience in building Web APIs 
• Good understanding of the foundations of security and best practices ∙ Good Problem-solving skills. 

What you'll get: 

Work with technologies like React, ReactJS, NodeJs.

Gain knowledge on full application lifecycle 

Faster growth and opportunities