Telesales Executive
1 - 2 yrs
₹2L - ₹3L / yr
Kolkata
Skills
Telesales
Business Development
Sales
Job brief;
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. He/She will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Responsibilities;
• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
Requirements;
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
* Should also have good grasp of tender decoding and handling experience.
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus
Minimum 2 Years Experience required and candidates residing near job location preferred.
Salary : - Upto 20K
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About RCHobbytech solutions Pvt Ltd
Founded :
2016
Type :
Products & Services
Size :
20-100
Stage :
Raised funding
About
Drones Tech Lab provides customized geo-spatial solutions through unmanned systems with speed, accuracy, innovation and a resilient service ethic.
We are a solution provider in surveillance leveraging unmanned systems that include hardware, software and data analysis systems.
Mission - We are an organization who thrive to create innovations and attain excellence in the field of unmanned systems making operations cost effective and reducing human efforts.
Vision - We aspire to become leaders in developing and deploying unmanned system by crafting them according to our customer's convenience, needs and preferences.
Read more
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Read more
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The role will carry the following responsibilities:
-
Identify prospective customers and establish contact with them through outbound cold-calls and emails
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Follow-up with inbound leads to qualify them
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Understand customer needs, identify sales opportunities, and build relationships
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Drive new customer acquisition, while also farming existing customer accounts
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Maintain market information in Urbanespot's CRM systems and generate actionable
reports and insights for the leadership team
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Perform effective online demos to prospects
Location: Location-independent. We are open to candidates from any city in India. The candidate may work from home.
Skills:The role will require someone with specific qualities. The following will be assessed as part of the evaluation process:
• Communication skills - Ability to build a conversation with a prospect, while carefully probing for information that might show a sales opportunity
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Rigor - Ability to make a high number of calls per day to drive conversations while maintaining an up-to-date and error free CRM and timely, actionable reports to the leadership team
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Independence - Ability to learn fast, and take charge of the responsibility to drive growth in the target market
Knowledge:
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B2B sales processes and organisational structures
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Standard CRM usage
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Excel, Powerpoint
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Knowing how to use LinkedIn for Social Selling would be considered a plus
Qualifications:
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Experience and qualifications are not a barrier as long as the required skills and knowledge are displayed.
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A proven inside sales track record, experience conducting market research, and executing list building activities will be considered a major plus.
Points to note:
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At Urbanespot, intelligence and creativity are more important than anything else. Please ensure you understand our company and have been through our website before you apply. Not understanding the domain we work in or our offering before applying will lead to immediate disqualification.
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We hope you're excited by travel, because the role may involve some sales and training related traveling.
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You will need to have a smartphone, a laptop, and boundless positive energy.
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