NodeJS Developer

Role Overview:

As a Backend Developer at LearnTube.ai, you will ship the backbone that powers 2.3 million learners in 64 countries—owning APIs that crunch 1 billion learning events & the AI that supports it with <200 ms latency.

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What You'll Do:

At LearnTube, we’re pushing the boundaries of Generative AI to revolutionize how the world learns. As a Backend Engineer, your roles and responsibilities will include:

• Ship Micro-services – Build FastAPI services that handle ≈ 800 req/s today and will triple within a year (sub-200 ms p95).
• Power Real-Time Learning – Drive the quiz-scoring & AI-tutor engines that crunch millions of events daily.
• Design for Scale & Safety – Model data (Postgres, Mongo, Redis, SQS) and craft modular, secure back-end components from scratch.
• Deploy Globally – Roll out Dockerised services behind NGINX on AWS (EC2, S3, SQS) and GCP (GKE) via Kubernetes.
• Automate Releases – GitLab CI/CD + blue-green / canary = multiple safe prod deploys each week.
• Own Reliability – Instrument with Prometheus / Grafana, chase 99.9 % uptime, trim infra spend.
• Expose Gen-AI at Scale – Publish LLM inference & vector-search endpoints in partnership with the AI team.
• Ship Fast, Learn Fast – Work with founders, PMs, and designers in weekly ship rooms; take a feature from Figma to prod in < 2 weeks.

What makes you a great fit?

Must-Haves:

• 3+ yrs Python back-end experience (FastAPI)
• Strong with Docker & container orchestration
• Hands-on with GitLab CI/CD, AWS (EC2, S3, SQS) or GCP (GKE / Compute) in production
• SQL/NoSQL (Postgres, MongoDB) + You’ve built systems from scratch & have solid system-design fundamentals

Nice-to-Haves

• k8s at scale, Terraform,
• Experience with AI/ML inference services (LLMs, vector DBs)
• Go / Rust for high-perf services
• Observability: Prometheus, Grafana, OpenTelemetry

About Us: 

At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: 

LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes. We’re proud to be recognised by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Work With Us? 

At LearnTube, we believe in creating a work environment that’s as transformative as the products we build. Here’s why this role is an incredible opportunity:

• Cutting-Edge Technology: You’ll work on state-of-the-art generative AI applications, leveraging the latest advancements in LLMs, multimodal AI, and real-time systems.
• Autonomy and Ownership: Experience unparalleled flexibility and independence in a role where you’ll own high-impact projects from ideation to deployment.
• Rapid Growth: Accelerate your career by working on impactful projects that pack three years of learning and growth into one.
• Founder and Advisor Access: Collaborate directly with founders and industry experts, including the CTO of Inflection AI, to build transformative solutions.
• Team Culture: Join a close-knit team of high-performing engineers and innovators, where every voice matters, and Monday morning meetings are something to look forward to.
• Mission-Driven Impact: Be part of a company that’s redefining education for millions of learners and making AI accessible to everyone.

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

Review requirements, design specifications and propose solution and have discussion before implementation

Work with team leads on the requirements and create estimates against those requirements

Deliver projects on time in an agile and continuous development environment

Writing tests in a client-side test framework such as Jest, Jasmine, Mocha, etc.

Work withQA team for resolving issues

Report status with tools like JIRA to stakeholders

• 3-5 years of work experience developing complex software
• Minimum 2years sound experience with back-end development in Java-script frameworks like loopback, Express, etc
• A solid understanding of core Javascript principles and its fundamentals
• Familiarity with popular Javascript tools, frameworks and design principles, and enjoy staying up to date with the changing Javascript ecosystem
• Strong communication skills across the board, with a passion for finding and sharing best practices and driving.

• Javascript • Node • Express • Loopback • OAuth • API Development
• Plus Points • Knowledge of Go, Ruby, Python, Closure or any other languages • Test Driven Development (TDD) • Knowledge of front-end development

Are you passionate in coding, art and blockchain? Do you wish to face challenges ahead, develop and deliver features that will be extraordinary towards users? We are looking for experienced developers (blockchain, frontend, backend) to join our team and start a revolution!

About the role as a full stack engineer at Torum, you will be remotely working alongside our core development team from India, Turkey, Malaysia and other regions in the future. A good mindset of forward planning should be cultivated to better your performance!

You will also get involved in constant discussions with our Lead Developer and Operational team members regarding the ideas, concepts as well as feature specifications to further enhance our platform.

Key Responsibilities and Scope

• Delivering well tested, high quality software
• High scalability and flexibility solutions using micro services
• Work well in teams (bonus points if able to lead)
• Qualifications and experience
  
  

Highly Favored Experience

• Experience with Solidity
• Web3 JS experience
• Good software engineering skills, insights, and experience
• Good knowledge of cryptography
• Important: Ability to communicate (orally and verbally) well with the team in English
• Experience in building large-scale apps like Social Media, E-commerce, etc. where performance, scalability, and availability are the top priorities
  
  

Qualifications and Experience location GMT+8 or GMT+5:30

• Ability to work remotely or on-site (if Malaysia)
• More than 3 years of experience with Node JS (Express framework)
• Hands-on experience with front-end framework is a bonus (React JS/Angular JS /Vue JS)
• More than 3 years of experience with experience with MongoDB
• Experience in leading, or being a Senior in the backend team to build, constantly improve and optimize a commercial level product, with a decent user base
• Passion for best design, developing and coding practices
• Creating servers and databases for functionality
• Maximizing application performance, uptime, and scalability, maintaining high standards of code quality and thoughtful application design
• Excellent debugging and optimization skills
• Unit/integration testing experience

MoEngage is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users.

In just four years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With marquee clients like Vodafone, Oyo, Airtel, McAfee, MoEngage has over 125+ paying Customers in the Enterprise & Internet companies space in India, US, South East Asia & EU. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Berlin, Jakarta, and Bengaluru.

Today, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.

As part of the Engineering team at MoEngage, here are some things you can expect:

• Take ownership and be responsible for what you build - no micro management
• Work with A players (some of the best talent in the country), and expedite your learning curve and career growth
• Make in India and build for the world at scale of 350M active users, which no other internet company in the country has seen
• Learn together from different teams on how they scale to millions of users and billions of messages. 
• Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team 

and more importantly have fun while you work on scaling MoEngage.

Push team is one of the core teams at MoEngage, responsible for sending close to a billion notifications everyday to help clients engage their users better. As a member of the Push team, you will be working on developing high performance solutions to deliver personalised and context-based notifications across various channels to help achieve increased customer retention as well as customer LTV. You will also be working on designing and building features to help clients to provide customised experience for end users allowing them to have a more personalised experience at scale. Here you will have a chance to own systems and develop features end to end i.e right from inception to deployment. Though we work at scale, reliability is of utmost importance for us and we build in house solutions like Campaign Watcher & AutoBatchRunner to ensure 100% transparency and delivery of notifications

• Proven experience in handling large infrastructure and distributed systems
• Familiarity with Python related technologies and frameworks like Django or Pyramid.
• Familiarity with at least one of the cloud computing infrastructure - GCP / Azure / AWS
• Familiarity with task queue frameworks like Celery or Pika is a plus.
• Tech Stack - Python, Falcon, Elastic Search, MongoDB, AWS (SQS S3), Linux, Map Reduce