Engineering Manager

Job Summary:

The Lead IaC Engineer will design, implement, automate, and maintain infrastructure across on-premises and cloud environments. This role should have strong hands-on expertise in Chef, Python, Terraform, and some AWS & Windows administration knowledge.

8-12 years of experience

Primary Skills – Chef, Python, and Terraform

Secondary – AWS & Windows admin (Cloud is not mandatory)

We are seeking an experienced and visionary Product Strategist to lead the strategic planning and positioning of our products in the market. The ideal candidate will be responsible for identifying market opportunities, aligning product development with business goals, and delivering customer-centric solutions that drive growth and innovation.

Key Responsibilities:

• Develop and communicate clear product strategies aligned with business objectives and market needs.
• Conduct market research, competitor analysis, and trend forecasting to identify growth opportunities.
• Collaborate with cross-functional teams including Product Management, Marketing, Sales, and Engineering to ensure alignment on strategy and execution.
• Define product vision, positioning, value propositions, and go-to-market plans.
• Analyze customer insights and user feedback to inform product direction and improvements.
• Create strategic roadmaps, product lifecycle plans, and innovation pipelines.
• Work with data analytics teams to assess product performance and recommend strategic pivots when needed.
• Advocate for user needs while balancing business and technical constraints.

Requirements:

• Bachelor’s or Master’s degree in Business, Marketing, Product Management, or a related field.
• 4+ years of experience in product strategy, product management, or business strategy, preferably in a tech-driven environment.
• Proven ability to build and execute successful product strategies and roadmaps.
• Strong analytical and problem-solving skills, with a data-driven mindset.
• Excellent communication and storytelling abilities to articulate product vision and strategy to stakeholders.
• Experience working with agile teams and frameworks.
• Familiarity with tools such as Jira, Confluence, Productboard, Aha!, or similar platforms.

Responsibilities:

• Writing clean and efficient codes for Android applications
• Identifying and resolving bottlenecks, rectifying bugs, and enhancing application performance.
• Collaborating with cross-functional teams to define and design new features.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Ability to brainstorm and come up with solutions to open-ended problems.
• Ability to take ownership and drive initiatives end to end.
• Desire to learn and dive deep into new technologies on the job.
• Solid understanding of CS fundamentals-Operating Systems, Databases, and Data Structure.

Knowledge and Skills:

• Prior experience as an Android Developer using Java, Kotlin, Android SDK, Android NDK
• Proficient understanding of code versioning tools such as Git
• Familiarity with RESTful APIs to effectively integrate Android applications
• Solid understanding of the full mobile development life cycle.
• Passion for products and aspiration to make a big impact.
• Solid engineering principles and a clear understanding of data structures and algorithms.
• Expertise in implementation of custom UI components along with fabulous animations and write/understand Rest APIs
• Experience working with Google Maps, Geo-locations, Media permissions, etc.

Responsibilities:

1. Candidate Sourcing:

• Utilize various recruitment channels to source potential candidates, including online job boards, social media, referrals, and professional networks.

• Review resumes and applications to identify qualified candidates who meet the position requirements.

• Conduct initial screening interviews to assess candidate suitability and gather relevant information.

2. Placement Coordination:

• Collaborate with hiring managers to understand their staffing needs and develop job descriptions and specifications.

• Coordinate interview schedules and facilitate communication between candidates and hiring managers.

• Manage the placement process, including conducting background checks, reference checks, and pre-employment assessments.

• Ensure timely feedback to candidates regarding their application status and assist in making job offers.

3. Onboarding Support:

• Assist with new hire onboarding, including collecting and verifying employment documents, conducting orientation sessions, and facilitating the completion of necessary paperwork.

• Coordinate with relevant departments to ensure new employees have the necessary resources and equipment on their first day.

• Serve as a point of contact for new hires during their initial period, addressing their queries and providing support as needed.

4. Recruitment Administration:

• Maintain accurate and up-to-date candidate records in the google sheets or HR database.

• Prepare recruitment-related reports and metrics for HR management and hiring managers.

• Contribute to the continuous improvement of recruitment processes, suggesting and implementing enhancements where appropriate.

• Stay updated on industry trends and recruitment best practices to enhance the efficiency and effectiveness of the placement process.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

• Previous experience in HR recruitment, placement coordination, or talent acquisition is preferred.

• Strong interpersonal and communication skills, both written and verbal.

• Excellent organizational and time management abilities.

• Ability to maintain confidentiality and handle sensitive information.

• Attention to detail and accuracy in handling candidate and employee data.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HR software applications.

Note: The job description 

We are seeking an experienced Java Developer to join our team. The successful candidate will be responsible for designing, developing, and maintaining Java-based applications. As a Java Developer, you will work closely with project managers, business analysts, and other members of the development team to create high-quality software that meets our clients' needs.

Responsibilities:

• Design, develop and maintain Java-based applications
• Collaborate with cross-functional teams to identify, prioritize and execute tasks
• Participate in code and design reviews to maintain code quality and ensure that the software is consistent with established standards
• Ensure timely delivery of high-quality software by following agile development methodologies
• Provide technical guidance and mentorship to junior developers

Requirements:

• Strong knowledge of Java and object-oriented programming principles
• Experience with Java frameworks such as Spring, Hibernate, Struts
• Experience with web development technologies such as HTML, CSS, JavaScript, and AJAX
• Familiarity with relational databases such as MySQL, Oracle, or PostgreSQL
• Understanding of software development methodologies, such as Agile, Scrum, and Waterfall
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills
• Bachelor's or Master's degree in Computer Science or a related field

If you are passionate about Java development and are looking for a challenging and rewarding opportunity to grow your skills and career, we encourage you to apply for this position.

Job Description

AVP-Professional Services APAC & EMEA

Professional Services is a growing and strategically important practice at Acqueon. We believe that Professional Services is a key component of our overall service offering that enables our customers to expand how they work with us and derive additional value. Professional Services delivers custom advisory projects that deepen our strategic client relationships, support the development of new services and drive our overall company growth.

The AVP of Professional Services will work alongside the Head of Services, Support and Customer Success to define and deliver our PS strategy and KPIs. You will have the opportunity to build and set the direction of this developing practice that will improve our customer experience and further enable the growth of Acqueon. We're looking for an experienced service provider/consul tant with a proven track record of creating, selling, and delivering custom services that meet the evolving needs of clients operating in a high growth environment. This is a cross-functional role that requires partnership and coordination with other practices such as Customer Success, Product Management and Sales.

Key Responsibilities

• Manage multiple PS delivery teams responsible for the implementation of Acqueon’ s product for multiple customers
• Own the APAC and EMEA services forecast and pipeline
• Plan and monitor all projects throughout the program life cycle via the Team leaders. Managing risks and issues and taking corrective measurements on projects
• Ensure best practices and processes are adhered to for implementation and work towards continuous improvement
• Ensure customers are taken live within the promised timeframe
• Drive Weekly and Governance meetings with client and internal stakeholders on a regular basis
• Work with Sales, Customer Success and Customer Support teams to ensure that they understand any customizations done or unique needs served for the customer
• Work closely with the product development team to share client feedback and for post-implementation reviews
• Track key metrics and KPIs related to implementation success
• Identify implementation areas that can be automated and work with the product or customer success teams to automate them
• Up-sell / cross-sell Acqueon’ product or services wherever applicable

Key Capabilities

• A bachelor’s or master’s degree in engineering or technology
• 12+ years of mandatory experience in Implementation world class products
• Ability to manage multiple clients and projects/tasks simultaneously
• Proven experience managing pipelines and operational forecasts
• Ability to partner with other key stakeholders to define and implement process, procedure and strategic change
• Exception problem solving and solutions skills
• Customer success-oriented attitude
• Excellent written and oral English skills
• Understanding of how cloud-based applications are delivered and consumed
• Understand of unique features and challenges of SaaS applications
• Exceptional critical thinking skills is a plus
• Flexibility to travel is required
• Timely execution-oriented professionals will be preferred
• Focus on quality and attitude to excel will be a big plus
• He/She should have experience in contact center domain

Bangalore

Acqueon’ s conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, improve collections and re-engage with otherwise-defecting customers.

Acqueon is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Acqueon delivers business value using Conversational Engagement, please visit http://www.acqueon.com/">www.acqueon.com

• Experience in writing code/functions that are Unit-testing ready and scalable.
• Strong knowledge in auto layout concepts.
• Experience developing rich UI using MVVM, RxSwift, Auto Layout, Storyboard, and UI animations.

• Need to be working in a collaborative environment with team members of the organization.
• Keep up the urge to learn and adapt to new technologies throughout the period of employment.
• Understand end-user needs and translate broad business requirements and objectives into technical
requirements, plans, and designs.
• Take up technical problems during the app development life cycle and bring up optimized solutions to the
same.

• Work with modern tools and technologies including Azure
• Work in a highly collaborative agile/scrum delivery environment.
• Ability to influence testing methodologies and tools.
• Opportunity for long-term advancement and career growth.
• Thrive in a company that values a culture of safety, sustainability, inclusiveness, and performance.

WHAT YOU WILL DO

• Proactively learn and understand the existing platform and proposed new feature requirements
• Designs create, and executes test plans, scenarios, scripts, or procedures that address areas such as database impacts, regression testing, negative testing, error or bug retests, or usability.
• Collaborate with the other members to create a world-class QA function
• Verify or validate model outcomes
• Python coding
• Identify, analyze, and document problems with requirements, program functionality, and /or data
• Validate Production releases
• Document software defects, using a bug tracking system (Azure Dev Ops), and report defects to software developers and stakeholders

Required Qualifications

• 8+ years’ experience working in an IT environment
• Experience putting together a roadmap plan for QA functions and features
• Experience performing feature testing on multiple applications and platforms
• Experience in writing, executing, testing SQL queries, and ETL processes
• Experience in API testing
• Experience in DevOps
• Experience in Insight validation

Preferred Qualifications:

• Exposure to the Microsoft BI stack including (Azure SQL, SQL Server, SQL queries, Azure Data Factory, SSIS, SSAS, Power BI, SSRS)
• Experience with Azure Dev Ops
• Experience with data warehouse and/or BI environments
• Experience with an Agile software methodology
• Experience designing, developing and maintaining automated test scripts
• Excellent communication skills, both written and verbal, with strong analytical and problem-solving skills
• Automation skills
• Good to have Python DS/ML library knowledge