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We’re Hiring: Customer Care Executive (Inbound Process)
📍 Ahmedabad | 🗓️ 6 Days | 💼 Exp: 0–5 yrs | 👩🎓 Freshers Welcome
✨ What You’ll Do:
📞 Handle inbound calls & emails
🤝 Resolve complaints & ensure satisfaction
💡 Guide customers with service info
📝 Maintain accurate documentation
✨ What We Need:
🎓 Graduate / PG (any field except Engg.)
🌐 Fluent in English, Hindi & Gujarati
🗣️ Strong verbal & vocal English skills
🏆 Right attitude, loyal & long-term vision
Role Overview: We are looking for a Sr Strategic Partnerships Manager (B2B) to own and scale our strategic business unit. This is a high-impact role where you will drive revenue, partnerships, and category expansion across key segments like corporates, colleges, and influencers. As part of a product-first company, you will work at the intersection of product, partnerships, and marketing to shape category growth, while taking full ownership of execution.
If you thrive on building businesses from the ground up, enjoy solving complex growth challenges, and bring a revenue-first, execution-driven mindset, this role gives you the platform to create measurable impact and expand our B2B business into multiple high-potential categories.
Roles & Responsibilities:
- Own and manage the end-to-end P&L and revenue growth of the B2B business unit, ensuring sustainable scale across categories.
- Develop and execute category strategies for corporates, colleges, influencers, and companies to drive adoption of our products and solutions.
- Build, nurture, and expand strategic partnerships with enterprises, institutions, and creator networks to unlock new growth opportunities.
- Drive go-to-market strategies for B2B offerings in edtech, HR tech, and adjacent fintech/enterprise spaces, ensuring high business adoption.
- Lead business development efforts: identify opportunities, pitch solutions, and close deals with key B2B clients.
- Collaborate closely with product, marketing, and operations teams to shape category-specific offerings and deliver maximum business impact.
- Constantly monitor market trends, competitor movements, and customer insights to refine growth playbooks.
- Set and track sales and revenue KPIs, ensuring targets are consistently met or exceeded.
- Build and mentor a lean team to expand categories into new high-potential segments over time.
- Act as a category owner with a revenue-first mindset, balancing long-term strategy with on-ground execution.
What We’re Looking For:
- 3+ years of experience in category management, business development, or partnerships within B2B (edtech, HR tech, fintech, SaaS, or related industries).
- Strong track record of driving revenue, closing B2B deals, and owning P&L.
- Hands-on experience in building and scaling partnership-driven growth (corporates, colleges, influencers, or enterprises).
- Excellent communication, negotiation, and stakeholder management skills.
- Ability to thrive in a fast-paced, execution-heavy environment with a revenue-first mindset.
About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:
- AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
- Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.
Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.
We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.
Why Work With Us? At LearnTube, we believe in creating a work environment that’s as transformative as the products we build. Here’s why this role is an incredible opportunity:
- Cutting-Edge Technology: You’ll work on state-of-the-art generative AI applications, leveraging the latest advancements in LLMs, multimodal AI, and real-time systems.
- Autonomy and Ownership: Experience unparalleled flexibility and independence in a role where you’ll own high-impact projects from ideation to deployment.
- Rapid Growth: Accelerate your career by working on impactful projects that pack three years of learning and growth into one.
- Founder and Advisor Access: Collaborate directly with founders and industry experts, including the CTO of Inflection AI, to build transformative solutions.
- Team Culture: Join a close-knit team of high-performing engineers and innovators, where every voice matters, and Monday morning meetings are something to look forward to.
- Mission-Driven Impact: Be part of a company that’s redefining education for millions of learners and making AI accessible to everyone.
Key Responsibilities:
- Source and attract top IT talent through portals, social media, referrals, and networking
- Conduct initial screening calls and video interviews to assess candidate potential
- Collaborate closely with hiring managers to understand job requirements
- Manage and nurture candidate relationships to ensure a smooth hiring experience
- Keep track of hiring metrics like time-to-hire and quality-of-hire
- Stay updated with trends in IT hiring and recruitment strategies
Requirements:
- 0–2 years of experience in recruitment (IT or non-IT)
- Excellent communication & interpersonal skills
- Eagerness to learn IT roles and technologies
- Familiarity with ATS (Applicant Tracking Systems) is a plus
- Strong time management & multitasking abilities
- Bachelor’s degree in HR, Business, or any relevant field
Selected candidate's day-to-day responsibilities include:
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Speaking to parents (leads given by us) and:
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Convincing them to book a consultation (paid or free, as applicable)
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Upselling/converting to paid subscriptions/courses and programs, wherever applicable
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- Communicating with prospects via email and whatsapp
- Creating and maintaining MIS and daily reports
We are looking for a result-driven team leader to be responsible for monitoring and supervising a team of consultants to achieve the organization’s objectives and increase sales. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a cohesive team that works efficiently together to maximize the sales team's potential. Sales Lead Requirements: • A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous. • Experience in sales is necessary. • Strong sales ability, business acumen, and commercial awareness. • Excellent communication, interpersonal, and customer service skills. • Strong leadership abilities. • Good time management, strategic planning, and organizational skills. Position: Team Leader Shift Timing: 10 AM to 7 PM - Monday to Saturday (Hybrid) Company: JNJ Technologies & Services Location: Vijayawada, Hyderabad Language: English & Hindi Salary: 5 LPA to 6 LPA
1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams
2. Take ownership of customer issues and ensure prompt resolution
3. Maintain customer records by updating all relevant information in the database
4. Meet personal/team qualitative and quantitative targets
5.Providing complete information about the product to the customer.
6.Solving all product or service related issues of the customers.
7.Keeping a proper record of the customers.
8.Maintaining and updating the information of the customers regularly.
9.Maintaining a pleasant working environment for your team.
10.Creating policies and procedures.
11.Conducting quality assurance surveys with customers and providing feedback to the staff.
About CredFlow :
Imagine a business- always stressed with increasing outstanding dues in the market, pressure from vendors and other creditors to pay off debts, managing operations, sourcing material and the list is endless! Now imagine the plight of millions of such businesses globally.
At CredFlow, we are solving SMEs' most pressing problem of cash flow management. We are a full-stack cash flow management solution automating accounts receivables and building multiple stacks of financial solutions on top of that. We have seen pretty good traction in the past few months, achieved product-market fit and are scaling fast. We already have more than 30 Lakh businesses on the CredFlow network and more than $70 billion worth of invoices on the platform.
Above all, we have a gold mine waiting to be unlocked - the humongous amount of financial data flowing through our servers!
In 2021 we raised a 2.1 million $ seed round from marquee VC Funds. We have recently raised $7 million in Series A from marquee VC Funds.
Company Website Link: https://credflow.in/about%20us.html
Role Title: Business Development Executive – Inside Sales
Process: Revenue generation, cold calling, B2B sales, Product demo.
Work Days: 6 days per week
Job Location: Noida
Office Hours: Work from office (10 AM to 7 PM)
Key Responsibilities:
● Reach out to warm leads on call and schedule product demos.
● Understand customer needs and requirements.
● Share product quotation and close the sale
● Maintain relationships with the customers.
● Get customer referrals from existing paid users.
● Provide after-sale support.
● Share weekly and monthly Sales Forecasts of probable conversion.
● Share product feedback to the product management team.
Skills and Background:
● Excellent communication skills
● Prior sales experience is preferred.
● Good Logical and Analytical skills.
● Smart and Collaborative team
● Best in the market Incentive Structure.
● Early-Stage startup experience.
● Graduate/Postgraduate
Calling to understand requirements
Prepare and sending quotations
Maintain and tracking of sales funnel
Maintaining CRM /LMS
Roles & Responsibilities
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Be part of the customer success team and own a process in user onboarding journey
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Own the Revenue Operations end-to-end for our Customers; helping out Customers from post-sales to program onboarding.
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Ensure good customer experience and execute a feedback loop to improve the related processes
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Understand Crio’s product offerings and customer acquisition process
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Organize and manage work and report progress with CRM/Spreadsheets
Skills/Expectations
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Good communication skills in English and Hindi (optional)
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1+ years exp of customer handling roles preferred
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Motivation and drive to learn and grow in career
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Problem solving skills to handle work scenarios, take decisions and manage the work in a time effective manner

