About Mainstay Sales Solutions
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Inside Sales Executive - Lead Generation
Summary:
Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up appointments and communicate the company's brand identity.
2 years of inside calling experience around IT hardware and software sales
Identify prospects grow and manage sales pipeline to achieve targets
Coordinate software demos and service presentations with prospects and the internal business development team.
Experience in market research, data mining and cold calling.
Generate new potential clients through cold calling, and social media platforms.
Communicating with the Organization heads and scheduling the appointments for product demos.
Self-motivated, and able to work independently and as a member of a remote team.
Proven ability to build and manage a sales pipeline and achieve targets
Market Research to identify new markets and prospects.
Excellent communication skills (presentation, verbal, and written)
Demonstrated expertise in building and maintaining client relationships
Good convincing ability and confident personality.
Data-driven approach towards the sales process.
Full understanding of the sales process from database generation to fixing the appointments.
Min 1 year of relevant experience in software/hardware sales
Strong communication and presentation skills.
Knowledge of lead generation and email hunting.
Excellent knowledge of search engines, web analytics and business research tools.
Adequate knowledge of data collection methods.
Strong analytical and critical thinking.
Good working knowledge of MS Word and Excel
Responsibilities
Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
Prospect call preparation including company background research and other pertinent lead information
Identify customer's buying trends and provide reports to management
Location: Mumbai & Nashik
Job Types: Full-time, Permanent, Temporary
Position Overview:
We are seeking a proactive and detail-oriented Sales Development Representative (SDR) to join our dynamic team remotely. The ideal candidate will be responsible for identifying potential clients, generating leads, and nurturing relationships to drive business growth. This role requires excellent communication skills, a high level of creativity, and a thorough understanding of sales processes and market trends.
Key Responsibilities:
Prospecting and Lead Generation:
- Conduct comprehensive market research to identify potential clients and target industries.
- Utilize various tools and platforms (e.g., LinkedIn, CRM software, industry databases) to source and qualify leads.
- Develop and implement lead generation strategies to attract and engage potential clients.
- Monitor and analyze lead generation campaigns to optimize performance and effectiveness.
Client Consultation and Needs Analysis:
- Engage with potential clients to understand their business needs and challenges.
- Conduct detailed needs analysis to identify opportunities for the company’s products or services.
- Tailor solutions to meet the specific needs and requirements of each potential client.
- Provide insights and recommendations based on client consultations.
Sales Presentations and Pitching:
- Develop compelling sales presentations and pitches tailored to the needs of prospective clients.
- Present product/service features and benefits to potential clients through virtual meetings and calls.
- Highlight unique selling points and value propositions to differentiate from competitors.
- Use storytelling and persuasive techniques to engage and convince potential clients.
Relationship Management:
- Maintain regular follow-up with leads and clients to ensure ongoing engagement and satisfaction.
- Serve as a point of contact for client inquiries and provide exceptional customer service.
- Identify opportunities for upselling and cross-selling additional products or services.
Qualifications:
- Strong knowledge of CRM software and lead generation tools.
- Excellent written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote work environment.
- Strong analytical and problem-solving skills.
- High level of attention to detail and organizational skills.
- Familiarity with digital marketing techniques and social media platforms is a plus.
Skills:
- Proficiency in Microsoft Office Suite and Google Workspace.
- Ability to multitask and handle multiple lead generation campaigns simultaneously.
- Strong interpersonal skills with the ability to build relationships and network.
- Self-motivated with a proactive approach to identifying opportunities.
Benefits:
- Competitive salary and performance-based Incentives.
- Opportunities for professional development and career growth.
- Access to company-sponsored training and resources.
Job Requirements:
1. Responsible for making outbound calls and regular follow-up on leads assigned.
2. Build a strong relationship/Trust with customers by Understanding the customer.
3. Process the Revenue generation by following Cold calling and follow-ups frequently.
4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.
5. Strong enough to give revenue to the company and able to deliver results on time.
6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.
7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.
8. Handling customer queries and resolving the issues related to them.
9. He/she should have great communication and convincing skills and be able to reach targets.
10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.
Job Description for Project Manager:
·
1. Exposure to US/International Client (Preferred) Prior Experience in Digital Marketing (Search Engine Optimization) / Project Coordinator / Project Manager roles.
2. Excellent written and verbal communication and presentation skills, able to generate interest and engage the client during calls and emails.
3. Manage projects, and establish productive, professional, and profitable relationships with key personnel and clients in assigned projects.
4. Coordinate with various departments within the organization, including support, service, and technology, and manage resources, in order to ensure the seamless functioning of the client accounts.
5. Responsible for client receivables; planning and execution of monthly retention.
6. Candidates with Project Management, Digital Marketing & Technical Skills Preferred.
7. Preferred Location Noida.
8. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.
9. Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.
10. Achieves strategic customer objectives and account plans defined by company management.
11. Good relationship-building skills (internal, external, and cross-cultural).
12. Sound computer skills, especially in the areas of MS Word, MS Excel, and MS PowerPoint.
13. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keeping the internal team updated.
14. Maintain a consistent schedule of online meetings with the client to manage performance objectives, and expectations and assess customer needs on an ongoing basis.
What we are looking for
· Excellent communication skills
· Must have Experience in Digital Marketing.
Why should you join us
· Fixed working timings- 5 days working
· Attractive Incentives
· Young and vibrant work culture
Job Location: Noida Sector 63
Job Profile: Project Manager
Job Timing: Night Shift
Make outbound sales calls to calling list provided
Report to manager on a bi-weekly basis
Mark the status of each call using provided software
Data Entry
Customer Success Executive Responsibilities:
- Visit & Manage client site.
- Sustain business growth and profitability by maximizing value.
- Provide assistance for using our product properly.
- Hold product demonstrations for customers.
- Verify whether the process is functioning properly.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
Customer Success Executive Requirements:
- Communications or marketing degree.
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
Why work for Flowace?
- Opportunity to grow the product 100x as the product is of world-class standards
- Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
- Very healthy work environment and work-life balance
- Extremely collaborative and helpful team members to work with
- Employee engagement programs such as Fun Fridays, Wellness, and Community Building
- 5 days of hungry hustling and 2 days of absolute rejuvenation every week
- Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace
Company Website - https://flowace.in/" target="_blank">https://flowace.in/
2. Make marketing plans for the business 3. Create content for multiple
social media pages like Facebook, Twitter, LinkedIn and Instagram
4. Understand the latest social media trends and use them while
posting
5. Build relationships with social media influencers
6. Keep up-to-date with what competitors are doing
7. Create social media reports
8. Should be able to create a landing page/ microsite using WordPress
9. Should be good at digital tools, keyword research
10. Should be able to do google ads campaign
11. Should be able to use Canva for campaigns.
12. Also be responsible for SEO.
Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
-Hands on experience in BPO/KPO hiring
-Excellent communication skill in English(Mandatory) and any regional language (Bengali or Hindi- Preferable)
-Must know basic excel
-Skilled in candidate screening & initial telephonic interview
-Must be a graduate, MBA in HR/IR or MSW will be an added advantage
-Must be an immediate joiner (15 days or less)