Customer Service Executive

Are you passionate about style, trends, and helping individuals or brands define their unique visual identity? We're seeking a Generalist Fashion Consultant to join our team and provide expert guidance across a diverse range of fashion needs.

In this role, you'll blend creativity with strategic thinking to deliver personalized fashion solutions. You'll be a trusted advisor, helping clients enhance their image, curate wardrobes, and navigate the ever-evolving world of fashion.

Key Responsibilities:

• Client Consultation: Understand client preferences, lifestyle, and goals to provide tailored fashion advice for individuals or brands.
• Trend Analysis: Stay continuously updated on current fashion trends, industry developments, and new collections.
• Wardrobe Curation: Advise on clothing, accessories, color palettes, and fabrics to create cohesive and flattering looks.
• Styling & Image Enhancement: Offer personalized styling services for various occasions (e.g., professional, casual, special events).
• Portfolio Management: Maintain and update a portfolio showcasing styling projects and seasonal trends.
• Relationship Building: Develop and nurture strong client relationships, ensuring high levels of satisfaction.
• Market Research: Conduct research on industry best practices and competitors to inform recommendations.
• Sales & Service: Potentially assist with product recommendations or sales, ensuring a seamless client experience.

Qualifications & Skills:

• Strong knowledge of fashion trends, brands, designers, and industry standards.
• Excellent communication, interpersonal, and active listening skills.
• Ability to understand diverse client needs and provide constructive, personalized advice.
• Creative thinking with an eye for detail and aesthetics.
• Proactive, organized, and capable of managing multiple projects.
• Customer-oriented approach with a focus on delivering exceptional service.
• Proficiency in creating visual presentations (e.g., mood boards, style guides).

Preferred Qualifications:

• Bachelor's degree in Fashion Design, Fashion Merchandising, Marketing, or a related field.
• Proven experience in fashion consulting, personal styling, or a related fashion industry role.
• A strong personal sense of style and ability to adapt to different aesthetics.

This is an exciting opportunity for a versatile fashion professional to make a tangible impact on personal and brand images. If you are a style expert ready to inspire confidence and elevate appearances, we encourage you to apply!

Why Reelo

In today’s customer-centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continuously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As an Inside Sales Representative, your role is to lay the foundation for Reelo Sales by engaging with prospects and customers, helping them understand the value of Reelo, and moving them forward in the sales process. As Reelo’s first point of contact, you play a key role in building the Reelo brand, creating a great first impression, and building momentum for not only the sales team, but the company as a whole. We’re in the early days of building a world-class sales organization, and the road ahead is going to be very exciting.

We strongly believe in the overall growth and continued development of each new hire. In joining the Business Development team at Reelo, you join a community that believes in development and promotion from within. We're looking for people who are excited to work in a fast moving company, make an impact, and rapidly develop their career.

Job Location - Ahmedabad, Gujarat (Work from Office)

Budget - 2.4 to 4.8 LPA + incentives

(Final offer will be decided after all round of interviews are done)

What will you do?

• Providing a great experience for Reelo’s prospective customers
• Engaging with potential and current customers to assess mutual fit
• Be organized, manage your pipeline well and achieve sales goals on a monthly, quarterly and yearly basis.
• Maintaining an up-to-date knowledge of our product and its value to customers
• Develop in-depth knowledge of the market, trends, customers, competition
• Demonstrating an ability to attract new customers
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
• Get inputs from customers on features to improve the product and conversions, and share feedback with product team

What you need?

• 0-4 years of work experience (Sales and/or SaaS experience is a +)
• Excellent written and verbal communication in English
• Exceptional listening skills combined with the ability to synthesize information
• An extrovert: The ability to socialize and strike a conversation is of utmost importance.
• Intellectual curiosity and problem solving
• A Hustler: Perseverance and a go-getter who will find a way to make it happen
• Data-driven: Should be an enthusiast of numbers and be able to draw insights based on the data
• Strong organization and time management
• You’re entrepreneurial; you don’t need direction; you're self-driven, energetic, enthusiastic, adaptable and a team player.

If you don't think you meet all the criteria above but still are interested in the opportunity, please apply! It's impossible for one person to check every box, and we're looking for someone who is willing to grow with us create impactful work!

• Graduate with 1-3 years of experience in graphic designing
• Experience in designing/ developing e-learning courses
• Experience working with an LMS and course development software
• Excellent English and Hindi written and verbal communication skills
• Ability to work with a team and stakeholders at various levels of hierarchy
• Creativity
• Self-driven with the ability to work without constant supervision
• Experience in Graphic Design software - Adobe Photoshop, Canva, Illustrator, Sketch, Corel draw, etc.
• Experience in Video editing
• Self-driven with the ability to work without constant supervision

AWS, Linux, VMware, Vcenter, ESXI, AIX Patching, RHEL, PAM, Ansible, Networking, OS RHEL, Oracle, Filesystems

What you need to have: