Customer Service Executive

Sales Development Representative

About LambdaTest

We are the only cloud-based testing platform aimed at bringing the whole testing ecosystem to the cloud. Today we have a powerful cloud network of 2000+ real browsers and operating systems that help testers in cross-browser and cross-platform compatibility testing.

Our Mission

On a mission to provide the most powerful, cutting-edge, comprehensive, and secure cloud test platform to empower software

testers & developers globally to perform testing intelligently at scale.

Our Vision

We envision an integrated platform where professionals can rely to perform and manage all types of tests without being limited by infrastructure dependency. So people could focus on things that matter the most, i.e. their tests.

Our Journey

Year Founded: 2017

Team Members: 155+

Users: 500K+

Growth MOM: 10%

About the Team

We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company’s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we

Share stories of our successes, failures, challenges, and interests

so that we can learn from and support one another.

Description:

We are in search of a proficient and experienced Sales Development Representative to help us grow our business. As an SDR, you will be seeking new business prospects by contacting and developing relationships with our prospective customers. You will act as the first point of contact for our company.

Responsibilities

• Serve as the inside sales representative, connecting with as many leads as possible determining if they’re good customer fits, and being a true LambdaTest evangelist
• Fully focused on outreach, prospecting, and lead qualification
• Should always prioritize tasks based on (prospect’s/ customer’s) response, interest, and business needs CRM hygiene documents all calls/ emails/ activities on the CRM system and provides appropriate forecasts to the sales management

Requirements

• 4 years of Sales/ SDR/ Market Research/ Lead Generation/ Cold Calling experience in SaaS industry is a must.
• B.Tech in C.S, I.T, or related field is a plus
• Fluent in English written and spoken with a passion for technology
• Functional experience in prospecting tools and CRM platforms, like Sales Navigator, Outreach, Zoom info, ZOHO, SFDC etc
• Proficient in lead generation and appointment setting via cold calling, email campaigns, LinkedIn connects, etc
• Exceptional prospecting, discovery and qualification skills.
• Should be able to connect and develop relationships with CXO-level
• executives over the phone/ con-calls
• Must be organised, articulate and detail-oriented with the ability to multitask in a dynamic, fast-changing environment
• Experience working in a rapidly growing, fast-paced organisation selling
• SaaS solutions to enterprise companies.
• Strong business acumen, ethics and high integrity

• Good knowledge of ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET.
• Design, code and test new Windows and web software applications
• Enhance existing systems by analyzing business objectives, preparing an action
• Plan and identifying areas for modification and improvement
• Maintain existing software systems by identifying and correcting software defects
• Investigate and develop skills in new technologies
• Create technical specifications and test
• Tech/BS in computer science or a related field.

• Enguru is India’s leading destination for online learning English, with over 4 crore learners
• who have used our products. enguru caters to multiple audiences, including adult and
• children learners looking to learn English through live group and/or personal classes.

• You will have end-to-end ownership in helping to launch the first iOS app in the enguru
• product suite. You will work closely with back-end engineers, product managers and graphic
• designers to build different layers of the infrastructure. You will be responsible for
• discovering, evaluating and implementing new technologies in your process to optimise the
• development efficiency.

• Experience in publishing iOS apps in the app store, and worked on the development of iOS apps and their integration with back-end services.

• Proficient in offline storage database systems and experience with third-party libraries (including custom libraries
• Strong debugging, troubleshooting, performance tuning and optimisation skills.
• Knowledge of asynchronous and multithreading pattern.
• Excellent computer science fundamentals, including databases, OOP, data structure and algorithm knowledge.
• Experience building fluid custom interfaces for a variety of screens, backed with a strong understanding of Apple design principles and interface guidelines.

Primary Requirements:

• Should be comfortable in doing coding in C#, ASP.NET Core, WCF.
• Should have knowledge of SQL Server.
• Comfortable in working with Angular 2+, Typescript, HTML, CSS.
• Should have experience 5+ years.
• Comfortable in working with source control GIT, TFS.

You would be a great if you have:
Clear and concise communication skills, meaning you can talk to your team, customers and well as the CTO or CEO.

• A bachelor’s / master’s degree in computer science and application.
• Knowledge of software testing includes unit, integration, and automation.
• Proficiency with basic word processing and presentation applications (i.e. MS Office: Word, Excel, PowerPoint) required. Knowledge of flow diagramming applications and collaboration platforms, (i.e. Visio, SharePoint) required.
• An understanding of health care laws in India and the U.S.
• An understanding of PHI and HIPAA.
• An understanding of clinical workflows, including dispensing and clinical monitoring
• An understanding of laws regulating the clinical practice, therapeutic/toxic dosing, drug interactions, contraindications, and adverse effects of drug therapy.
• Ability to prepare and maintain accurate, routine reports and records; supervise the work of support personnel and judge the adequacy of their work performance; communicate effectively orally; use professional judgment to make decisions, problem solve, and prioritize activities; use initiative and act independently. 
• Experience with EMRs or care management software.
• You are a critical thinker who brings a passion and love for healthcare
• You are comfortable in a team setting working with clients, management, and internal resources in a fast-paced agile environment
• You believe supporting your team is the most important part of the job

You know your job is to be interrupted multiple times a day and yet you still get the job done

• Key Technical Skills: Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
• Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same. 
• Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified issues.
• Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or Azure. 
• Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics. 
• Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a must.
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture.
• Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning. 
• Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache Spark.
• Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB 
• Exposure to Agile methodologies & Continuous Integration Tools 
• Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch) 
• Very sound understanding of technology and have a consultative approach. 
• Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital era. 
• Excellent Pre-sales experience and have played a key role in winning business along with the sales team. 
• Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment 
• Good negotiation skills
• Go getter and results oriented 
• High energy level with ability to work well under pressure 
• Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer organization. 

Skills

• 3 to 7 Years of experience in Full Stack Technologies-  Express, Lambda, SQL, React, Node JS, Java
• Knowledge of web framework.
• Able to create database schemes that represent and support business processes
• Having a Start-Up experience is a plus
• Having a degree from Premier Engineering Institute is a plus

KRA 

• Work collaboratively in architecture/developing/maintaining solutions Design, efficient, testable, reusable, reliable, and clean code using best software development practices
• Contribute towards the entire development life cycle of analysis, design, implementation and test
• Integration of user-facing elements with server-side logic
• Automation, including writing unit and integration tests
• Maintain high standards of quality for code technical documentation, and deliverable
• Detect, report, investigate, and fix product defects
• Stay abreast of emerging technologies/industry trends
• Ability to learn a lot quickly
• Be active in the community by participating in meetups and conferences
• Participate in brainstorming and idea generation activities.

What Makes You A Great Fit

• Ability to communicate clear timelines and the ability to over achieve them
• Fast Learner, very good interpersonal skills, positive attitude
• Ability to pick something new and learn it fast whatever way possible

Location : 

 As Grip is a company started during the Covid-19 Era we believe in working from wherever you want and meeting you virtually every now and then.  

About the compnay : Grip:

GRIP is an online fintech company aimed at providing a convenient, hassle free investment experience through investing in physical assets. The company kickstarted its journey in 2019 and was founded by Nikhil Aggarwal, who previously served as the COO of Chalo and Vice President of Morgan Stanley. He also worked for the World Bank.

The leasing industry in India remains largely unexplored and GRIP's objective is to make retail investors aware of it as an investment option. Through GRIP, one can invest in physical assets leased to corporates and earn stable monthly returns. The proposition is not as volatile as the share market and the returns are extremely healthy. GRIP focuses on the employed upper-middle class spectrum and aims to provide an effective alternative to these investors.

Why Grip :

While we offer competitive cash compensation along with ESOPs to participate in our long-term growth, the real upside is simply the challenge ahead and the awesome, friendly team by your side. And an opportunity to learn and grow at a breakneck speed as we redefine the contours of finance for Investors in India.