Customer Service Executive

About One Impression

One Impression is one of the world’s largest influencer marketing platforms, working with 300+ global brands like Unilever, Nestle, and Amazon to connect with a diverse creator network. Our platform empowers brands and creators to collaborate seamlessly and scale their reach. To capture a significant share of global media ad spend, One Impression is quickly becoming the industry’s go-to influencer marketing platform.

Key Responsibilities:

• Develop and Own Product Roadmaps: Define and manage product roadmaps, prioritizing increments based on inputs from external and internal stakeholders.
• End-to-End Feature Launch Ownership: Plan, scope, and ensure high-quality delivery of increments with complete ownership of end-to-end feature launches.
• Cross-functional collaboration: Work with Sales, Design, and Engineering to develop feature-level specifications (PRDs) inclusive of UX/UI design, then validate assumptions, prototypes, and designs directly with existing or prospective customers.
• Sprint Execution: Participate in regular sprint ceremonies to oversee the execution of planned features.
• Issue Resolution: Resolve issues by closely monitoring product issues and escalating as required.
• Product Marketing Partnership: Partner with Product Marketing on launches and sales collateral, and other technical information required to support internal onboarding and outbound marketing and sales activities.
• Customer Success Collaboration: Work with Customer Success and Sales to account for and co-own NPS and C-SAT scores.
• Data Analysis and Decision-Making: Perform detailed data analysis and structured decision-making to inform product development.
• Customer Feedback Integration: Interact with customer-facing teams (e.g., Sales, Customer Success, Account Management) to obtain customer feedback and structure it to arrive at informed decisions.
• Feature Adoption Analysis: Collect and analyze data for feature adoption, drawing insights to enable better adoption.
• Ecosystem Analysis and Benchmarking: Perform ecosystem analysis and benchmarking to ensure our product is industry-leading and innovative.

Qualifications:

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA is a plus.
• 4+ years of experience as a Product Manager, in a Start-up or marketplaces .
• Strong understanding of user-centered design principles and best practices.
• Experience with gamification techniques in product design.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills.
• Proficiency in product management tools and software.

Urgent Job Openings – Part-Time & Full-Time Positions Available!

We are actively seeking motivated individuals remote workers for part-time and full-time roles.

Earn a daily salary – Get paid every day!

Qualifications:

No prior experience required

Assist with Online operations

Strong communication skills

Ability to work independently and as part of a team

Punctual and reliable

 Basic English required

Perks & Benefits:

Flexible hours

Work from anywhere

Supportive team & growth opportunities

If you're interested in joining our team and want more information, please DM me today!

Don't miss out on this amazing opportunity!

Job description – Company Secretary cum Compliance Officer

Location: Delhi

Industry: Cloud Computing/IT

Job Function: Compliance & Secretarial

Salary: INR 5 to 15 lacs

https://www.e2enetworks.com/

E2E Networks Ltd is India's largest NSE listed cloud provider today. Founded in 2009, We were the first to bring contract-less cloud computing to the Indian startups and SMEs and soon became a platform of choice for Cloud Infrastructure used by Indian entrepreneurs. E2E Networks Cloud was used by many well known brands like Zomato, CarDekho, Milkbasket, Clovia, 1mg, Jabong during a significant part of their journey from startup stage to multi-million DAUs ( Daily Active Users). We have served more than 10,000 customers and today we are confidently marching ahead on our growth journey.

Key Responsibilities:

• Assistance in Compliance with all applicable corporate laws including but not limited to the Companies Act, 2013, SEBI (LODR) Regulations, 2015, SEBI (PIT) Regulations, 2015 and other applicable regulations.
• Drafting of Board and General meetings minutes, organizing and preparing notices, agenda and minutes, etc. of meetings, ESOP grant letters, maintaining and updating all statutory books, registers, records, filings of forms, returns, documents, on interface with ROC, NSE and other regulatory bodies.
• Responsible for ensuring practice of good corporate governance and upholding highest standards of ethics, integrity and compliance.
• Going through regulatory updates and preparation of summary thereof
• Working on Process drafting, drafting of compliance calendar, creation of calendar events and checklists.
• Learning about Financial and IT control processes and help in implementation of their audit trails.

Desired Skills & Experience:

• Qualification: Qualified CS
• Experience: At Least two years experience in a public listed company
• Key Skills: Strong subject knowledge, Highest Ethical Standard, Result oriented, Team Worker, Interpersonal skills.
• Candidate must take ownership of outcomes

Compensation and Benefits:

• E2E Networks pays competitive market salaries and provides opportunities for growth to all its team members.
• Health Insurance: Group Mediclaim Insurance upto 50% or 5000 INR per annum for self, spouse and kids. This is over and above the CTC.
• Term Insurance: Term insurance reimbursement upto 5000 INR per annum. This is over and above the CTC.
• Gratuity : Gratuity is paid over and above the CTC as per applicable laws.
• Earned Leave Encashment: As per company policy and this over and above the CTC.

(Cafeteria: Un-limited Tea/Coffee)