Customer Service Executive

Job Summary:

As an RPA Lead, you will be responsible for setting up and managing our RPA infrastructure using Microsoft Power Automate. With 4+ years of hands-on experience, you’ll collaborate with cross-functional teams to identify, design, and execute automation strategies that enhance efficiency and scalability.

Key Responsibilities:

• Design and implement scalable RPA solutions using Microsoft Power Automate
• Set up and manage RPA infrastructure and environments
• Work with stakeholders to identify automation opportunities
• Develop, test, and deploy automation workflows
• Troubleshoot and optimize automation processes for performance and reliability
• Ensure adherence to best practices in RPA development and governance

Required Skills & Qualifications:

• 4+ years of experience in RPA or automation engineering
• Proven expertise in Microsoft Power Automate (cloud & desktop flows)
• Solid understanding of automation design, triggers, and integrations
• Experience setting up RPA environments from scratch
• Strong analytical and problem-solving skills

Preferred Skills:

• Familiarity with Power Platform (Power Apps, Power BI)
• Knowledge of scripting (PowerShell, Python) for advanced automation
• Exposure to Agile methodologies and CI/CD pipelines

Location: Noida Sector 142

Experience: 3+ years

Employment Type: Full-Time

Key Responsibilities

• Development: Design, develop, and maintain scalable, high-performance web applications using Node.js and React.js.
• Database Management: Work extensively with PostgreSQL and Prisma ORM to design, optimize, and maintain databases.
• API Integration: Build and integrate RESTful APIs and third-party services to enhance platform functionality.
• E-commerce Projects: Develop and enhance e-commerce solutions, ensuring seamless user experiences and efficient backend operations.
• SaaS Development: Contribute to the development of SaaS-based features and services, ensuring multi-tenant support and scalability.
• Microservices Architecture: Design, build, and deploy microservices to support modular and scalable applications.
• Code Quality: Write clean, maintainable, and well-documented code while adhering to best practices and coding standards.
• Collaboration: Work closely with product managers, designers, and other developers to deliver high-quality solutions within deadlines.
• Troubleshooting: Identify and resolve performance bottlenecks, bugs, and other technical issues.

Required Skills and Qualifications

• Technical Proficiency:Strong expertise in Node.js and React.js.
• Proficient with PostgreSQL and experience using Prisma ORM.
• Hands-on experience with API development and integration.
• Knowledge of e-commerce platforms and their technical requirements.
• Experience in SaaS product development and multi-tenant architecture.
• Familiarity with building and maintaining microservices architectures.
• Version Control: Strong understanding of Git and version control practices.
• Testing: Experience with unit testing, integration testing, and debugging tools.
• DevOps Knowledge (Preferred): Familiarity with CI/CD pipelines, containerization (Docker), and cloud platforms (AWS, GCP, or Azure).
• Soft Skills: Strong problem-solving abilities, attention to detail, and excellent communication skills.

Preferred Qualifications

• Experience with e-commerce frameworks or libraries.
• Familiarity with GraphQL and WebSocket implementations.
• Knowledge of performance optimization techniques for web applications.

What We Offer

• Salary + ESOPs
• Opportunity to work on cutting-edge technology in a fast-paced environment.
• Collaborative and inclusive work culture.
• Professional development and learning opportunities.

Apply Now: If you are a passionate developer looking to contribute to impactful projects.

Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome)

Minimum Education: Graduation( 2018-2023)

TechChefz (TCZ Digital Private Limited) is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our people in offices around the globe combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. For more details, explore our website: www.techchefz.com

Responsibilities:

Building interactive consumer data from multiple systems and Restfully abstract to the UI through a Node.js backend Define code architecture decisions to support a high-performance and scalable product with a minimal footprint Address and improve any technical issues Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems

Skills and Experience:

In-depth knowledge of NodeJS, ExpressJS or Restify. Experience implementing applications using Angular or React Experience creating front end applications using HTML5, Angular, LESS/SASS Hands on experience with JavaScript Development on both client and server-side Experience with modern frameworks and design patterns, minimum one-year experience with MERN Full stack paradigm Knowledge of the following will be considered as an advantage: Consumer Web Development Experience for High-Traffic, Public Facing web applications Experience with cloud technologies is also a plus Creating secure RESTful-based web services in XML and JSON, JavaScript, jQuery Continuous integration (Jenkins/Hudson) and version control (SVN, Git).

The Benefits of Working Here

Benefits of both the worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider flexible working hours with the delivery oriented approach The sky's the limit when it comes to learning, growth, and ideas. We do not follow the typical corporate hierarchy ladder. As part of our dedication to an inclusive and diverse workforce, TechChefz is committed to Equal Employment Opportunity without regard to race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

JOB DESCRIPTION

Senior Software Engineer

It is a fish and seafood supply chain platform.It is a B2B marketplace leveraging technology to deliver the fastest harvest-to-retail in the industry.Building the future of meat and seafood supply chain.We are building smart supply chain to deliver the highest quality seafood and meat for the Indian consumer. Our innovations in process management and workforce orchestration along with strong industry credentials are enabling us to deliver the fastest harvest-to-fork in the industry.Our endeavor is to leverage experience across various parts of the value chain – farming, production, delivery to marquee brands – to deliver similar value to the Indian consumers.

Role

As a senior software engineer, you will contribute to our end to end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable backend code and work with frontend developers to deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self-starter with a sense of what it takes to be successful as a team
• Agile - welcome change, do as less as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Opinionated, but flexible to accommodate the big picture

Responsibilities

• Analyse requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices and coding standards
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members and extend goodwill to other employees

Must have

• Prior startup experience, preferably with war stories to share
• 4-6 years of software industry experience
• Solid understanding of software design, development, testing, and problem-solving 
• Expertise in coding efficient, high quality and modularized software 
• Expertise in JavaScript, node.js based backend development
• Expertise in common design patterns and anti-patterns in Javascript
• Experience in building and scaling service-oriented architecture and microservices
• Expertise in relational and non-relational databases and expertise in at least one database system
• Experience with planning, execution and maintenance of test infrastructure for backend workflows
• Experience with CI/CD and setting up a monitoring infrastructure
• Knowledge of AWS, specifically building scalable cloud-native architectures using services like Lambda, AWS Gateway, Aurora, etc
• Knowledge of Unix shell and source control systems and tools such as git 
• Strong technical leadership skills
• Strong communication skills
• Technical mentoring skills

Great to have

• Experience with GraphQL, meteor.js and other modern JS ecosystems
• Experience with blockchain and interest in ML
• Experience working on high traffic systems
• Bachelor’s degree in Computer Science or a related discipline.

Its remote, Independent consultant, WFH.