Customer Service Executive

Industry – Manufacturing

10+ years of overall experience in handling IT in manufacturing companies.

Qualification: Bachelors in IT or relevant

Job Summary: 

1. Exposure to Manage IT functions involving Infrastructure and Application.

2. SAP/ Business One Administration Handling, Managing, Maintain and Controlling the entire SAP Platform including Enhancements. 

3. Business Continuity and Disaster Recovery. 

4. Providing Training and Support to Internal Team and End users. 

Mandatory Skills:

 • SAP B1 Administration, Configuration and Support experience. 

• Experience on Linux OS and HANA Database administration. 

• Experience in Business Process automation experience.

• Proven working experience in installing, configuring, upgrading and troubleshooting SAP B1,

Linux /windows Operating Systems and HANA Database platforms.

• Knowledge on Monitoring and Maintaining performance according to requirements and upgrading the systems with new release models as per changing requirements.

• Knowledge of interfacing SAP B1 with 3rd Party Solutions.

• Knowledge on security, backup, redundancy and Disaster Recovery strategies.

• Understanding of License Compliance, Governance, Risk Management and Statutory Audit requirements.

·  Knowledge about Information Security Management System (ISMS ISO27001:2022)

·  Knowledge about Cloud - Migrations, Implementation, Management and Maintenance

Additional Skills:

• Knowledge on Active Directory, DNS, Group Policies creation, DHCP servers designing and planning.

• Knowledge of IT system security, anti virus (mainly TrendMicro), and firewall devices.

• Being Self-motivated – driven to achieve results & flexible to work anytime and weekends, as may be needed

• Excellent verbal and written communication skills. 

• Strong analytical and problem-solving skills.

• Strong organizational skills and adaptive capacity for rapidly changing priorities and workloads

• Exposure to AWS, Azure, and GCP.

Responsibilities :

1)Support to all SAP B1 users as first level problems solving and inquiries. Coordinates

communication and the resolution of complex issues. 

2) Manage day-to-day SAP B1 operations and server infrastructure supporting a multi-site End

Users environment.

3) Manages projects including planning and execution of enhancements.

4) Monitoring and managing user access, permissions, and security protocols to maintain system integrity and performing routine maintenance on servers and network infrastructure, including patch updates and performance tuning.

5) Implementing and monitoring backup, restore, and redundancy strategies to ensure data security and availability.

6) Troubleshooting and resolving hardware and software issues across various systems promptly to minimize downtime.

7) Configuring and maintaining virtualization platforms, ensuring high availability and optimized performance.

8) Conduct Internal and Statutory IT Audits

Salesforce QA Tester

Exp: 5+ years

Location: Hyderabad

Work mode: 5 Days work from office

Employment type: Contract

Job Description:

·        5+ years of experience in manual testing, test case design, execution, and defect tracking.

·        Experience in Salesforce QA testing.

·        Proficient in using tools like JIRA for test management, defect tracking.

·        Strong knowledge of QA testing methodologies that cover all aspects of software testing, including functional testing, UI/UX testing and usability testing .Should be fostering a collaborative and high-performing work environment.

Requirements:

• Undergraduate degree or equivalent experience.
• Working knowledge of AS400-Cobol.
• Familiarity with CL and DB2
• Basic knowledge of theories, practices, and procedures in a function or skill.
• Willing to depend on others for instruction, guidance, or direction.

Project titled: “Machine Learning Models to Predict MIC in Indian Priority Pathogens & Identification of Novel Antimicrobial Resistance Mechanisms”

Project Code: GAP-0242

Position: Project Research Scientist-II (Non-Medical) =01 Essential

Qualification: 1. Post Graduate Degree, including the integrated PG degrees, with three years post qualification Experience or Ph.D. 2. For Engineering/ IT/ CS - Graduate degree of Four years with three years’ post qualification experience.

Desirable: Experience in Machine learning and AI methods, previous experience in next generation sequence data analysis is expected. Hands-on experience in wet-lab (basic microbiology/molecular biology) is beneficial not mandatory.

Upper Age limit (years) - 40

Monthly Emoluments: Rs. 67,000/- +HRA, as admissible.

https://www.imtech.res.in/recruitment

About Kloud9:

Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.

Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.

At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.

Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.

We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.

Responsibilities:

●       Studying, transforming, and converting data science prototypes

●       Deploying models to production

●       Training and retraining models as needed

●       Analyzing the ML algorithms that could be used to solve a given problem and ranking them by their respective scores

●       Analyzing the errors of the model and designing strategies to overcome them

●       Identifying differences in data distribution that could affect model performance in real-world situations

●       Performing statistical analysis and using results to improve models

●       Supervising the data acquisition process if more data is needed

●       Defining data augmentation pipelines

●       Defining the pre-processing or feature engineering to be done on a given dataset

●       To extend and enrich existing ML frameworks and libraries

●       Understanding when the findings can be applied to business decisions

●       Documenting machine learning processes

Basic requirements: 

●       4+ years of IT experience in which at least 2+ years of relevant experience primarily in converting data science prototypes and deploying models to production

●       Proficiency with Python and machine learning libraries such as scikit-learn, matplotlib, seaborn and pandas

●       Knowledge of Big Data frameworks like Hadoop, Spark, Pig, Hive, Flume, etc

●       Experience in working with ML frameworks like TensorFlow, Keras, OpenCV

●       Strong written and verbal communications

●       Excellent interpersonal and collaboration skills.

●       Expertise in visualizing and manipulating big datasets

●       Familiarity with Linux

●       Ability to select hardware to run an ML model with the required latency

●       Robust data modelling and data architecture skills.

●       Advanced degree in Computer Science/Math/Statistics or a related discipline.

●       Advanced Math and Statistics skills (linear algebra, calculus, Bayesian statistics, mean, median, variance, etc.)

Nice to have

●       Familiarity with Java, and R code writing.

●       Exploring and visualizing data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world

●       Verifying data quality, and/or ensuring it via data cleaning

●       Supervising the data acquisition process if more data is needed

●       Finding available datasets online that could be used for training

Why Explore a Career at Kloud9:

With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.

If you’re one of the best and brightest, a highly-motivated innovator, a fast worker, and a fierce competitor, you might be just the person we’re looking for! Entrata’s Research and Development department is seeking a Software Engineer. You will spend a lot of time working with senior architects and directors, designing database schema, and laying out the basic code architecture so an offshore team can run with it. You will also be tasked with projects that you will own and see through to completion.

Responsibilities will include:

• Write well-designed, testable, efficient code 
• Solve technical problems by working closely with Development Managers, UX, Product Managers, and offshore teams
• Designs high-performance database schema and code architecture for their products
• Empower offshore teams to rapidly deliver stable, high-performing, and reliable code. This requires frequent interaction with them by teleconference.
• Reviews and corrects code for quality and design through constant evaluation of product code and getting involved in complicated or sensitive code
• Maintain database queries and write scalable SQL
• Contribute in all phases of the development life-cycle (back-end and front-end)
• Participate in and advocate for Agile and Scrum activities
• Prepare and produce releases of software components
• Handle high traffic website operations, be proactive with maintenance, and exhibit problem-solving skills to ensure optimal working and performance of the websites
• Build interfaces and change existing functionalities and logic of existing code for improvement
• Understand standard systems development life-cycle processes and apply agile methodology effectively on client & internal engagements
• Apply knowledge of industry trends and developments to improve service to the client and internal project

Minimum Qualifications:

• 2-5 years of development experience (PHP is preferred)Experience working with web-based applications and processes
• SQL and her database knowledge
• Strong written and verbal communication
• Ambitious, dedicated, and a little eccentric
• Team-oriented, willing to standardize code and architecture

Preferred Qualifications:

• Bachelor's Degree in Computer Science or related field preferred
• Experience with microservices
• Experience working with offshore teams

About the Role:  

As a Speech Engineer you will be working on development of on-device multilingual speech recognition systems. 

• Apart from ASR you will be working on solving speech focused research problems like speech enhancement, voice analysis and synthesis etc. 
• You will be responsible for building complete pipeline for speech recognition from data preparation to deployment on edge devices. 
• Reading, implementing and improving baselines reported in leading research papers will be another key area of your daily life at Saarthi. 

Requirements:  

• 2-3 year of hands-on experience in speech recognitionbased projects 
• Proven experience as a Speech engineer or similar role 
• Should have experience of deployment on edge devices 
• Candidate should have hands-on experience with open-source tools such as Kaldi, Pytorch-Kaldi and any of the end-to-end ASR tools such as ESPNET or EESEN or DeepSpeech Pytorch
• Prior proven experience in training and deployment of deep learning models on scale 
• Strong programming experience in Python,C/C++, etc. 
• Working experience with Pytorch and Tensorflow
• Experience contributing to research communities including publications at conferences and/or journals 
• Strong communication skills 
• Strong analytical and problem-solving skills

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

Role and Responsibilities

1. Helping lead the software development lifecycle: technical design, implementation, testing, deployment, and support.
2. Working with cross-functional teams effectively to enable business growth.
3. Proactively identifying engineering bottlenecks and initiating proposals to improve them.
4. Writing high-quality, well-tested code in alignment with industry-wide best practices.
5. Applying a product mindset to back-end systems.
6. 1.  

1. About five years of experience delivering product-quality code in an agile set-up
2. Experience with Node.js (Hapi, Restify, Express, Mongoose, Socket.IO, Mocha)
3. Experience with Elasticsearch
4. Experience building and deploying Docker containers
5. Strong general Linux experience
6. Extensive experience with REST APIs
7. Experience with microservice architecture
8. Experience with MongoDB
9. Expert knowledge of Redis and caching strategies
10. Strong knowledge of unit/integration testing, including the art of mocking and writing testable code

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative and works well in a team.

Blok is a technology-first online ultra-fast grocery delivery service business, and we are on our way to revolutionize how millions of people across countries consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. And it takes less than 10 minutes.

We believe we are positioned to lead this revolution. Why? Our founding and early team have held senior positions at Deliveroo, Uber, Glovo, Mercadona, or Unilever. We have done this before, and we believe we can do it again. But this time, even better.

Embark on the journey and help us launch the revolution in one of the highest growth industries of the year. Help us shape the new normal.

Job description

Job Title

Performance Marketing Specialist

Department

Digital Marketing

Reports To

Designation: Performance Specialist

Job Overview

The Performance Marketing Specialist will work to help scale social advertising efforts geared towards growing profitable e-commerce revenue. This role is for someone who is able to find efficient growth via Ad Platform, and who will explore opportunities in International channels.

You thrive in building, maintaining, and optimising digital advertising campaigns and have an experimental and methodological approach. The position requires a blend of creativity, analytical skill, perseverance, and results-oriented problem-solving.

Responsibilities and Duties

• Manage and create the Performance Marketing Budget and ensure that User Acquisition and Retention performance reach the business objectives.
• Create affiliate and manage social media paid ad campaigns.
• Have executed lead generation proficiently through ad campaigns for an Ecommerce Website.
• Leverage data insights to identify root causes (i.e in daily channels operation) & build solutions, develop new ideas to improve and support branding department initiatives.
• Understand the markets in which we are performing and suggest new strategies on top of the competition.
• Work with other departments (e.g. product development, creative, merchandising, and sales) to ensure goal and strategy alignment, as well as to maintain brand identity
• Don’t limit your impact - you can further help us to grow by expanding into new channels, new markets, and new categories.
• Measurable improvements to perform. 
• Keep a track of weekly targets and reports.

Qualifications & Criteria:

• Fluent in written English
• 3+ years of hands-on e-commerce marketing experience, including some form of social advertising
• A self-starter mentality, a strong sense of ownership, and an appetite for learning
• Moderate to advanced Excel experience (pivot tables, graphs, etc.)
• Demonstrable success in improving account performance in direct response Facebook advertising, and a desire to champion. A similar online ad experience will be considered as well.
• Ability to uncover insights from data and use quantitative methods to answer questions and to find opportunities for optimisation
• An eye for good design and can create ad concepts quickly leveraging basic design thinking (note: graphics design experience is not required)
• A passion for marketing, social advertising, and a positive attitude in all regards
• A desire to remain up-to-date with trends, new features, and functionalities in social advertising
• A team-oriented mindset and the ability to work with a wide range of individuals
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.