Customer Service Executive

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

We are looking for a DevOps Engineer with expertise in infrastructure as a code, configuration management, continuous integration, continuous deployment, automated monitoring for big data workloads, large enterprise applications, customer applications, and databases.

You will have hands-on technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. If you love to solve problems using your skills, then join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Automate infrastructure creation using Terraform and AWS CloudFormation.
• Perform application configuration management and enable Infrastructure as Code (IaC) through deployment tools.
• Own and manage the build and release cycle for customer projects.
• Share responsibilities for deploying releases and other operations and maintenance activities.
• Enhance operations infrastructure such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools like Graphite and Grafana.
• Provide operational support for the engineering team and help migrate legacy infrastructure to the cloud.
• Establish and enforce operational best practices.
• Actively participate in hiring culturally aligned engineers and mentoring them in their career growth.
• Collaborate with founders to design team strategy and contribute to long-term technical planning.
• Work across distributed teams (US & India) and collaborate with customer SMEs to ensure business logic alignment.

What are we looking for?

• 4+ years of experience with Terraform for Infrastructure as Code (IaC).
• 4+ years of experience in configuration management and systems engineering, supporting large-scale Agile environments.
• 4+ years of Linux or Windows administration experience.
• 4+ years of working with Git and solid understanding of branching and merging strategies.
• 2+ years of hands-on experience with AWS infrastructure and platform services.
• 2+ years of experience with cloud automation tools such as Ansible or Chef.
• 2+ years of experience with container orchestration tools like Kubernetes (EKS), AWS ECS, and Docker.
• You are proactive and solutions-oriented, with a strong drive to improve reliability and scalability.

You will be preferred if

• Expertise with multiple cloud service providers: AWS, Azure, GCP.
• AWS Certifications: Solutions Architect (Associate/Professional) or DevOps Professional.
• Hands-on experience with data pipelines, big data processing, or machine learning workflows on cloud platforms.

Job Title: MERN Full Stack Developer (2+ Years Experience)

Location: Borivali

Experience Required: 2+ Years

Employment Type: Full-time

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Job Summary

We are looking for a skilled MERN Full Stack Developer with 2+ years of hands-on experience in building scalable web applications using the MERN stack. The ideal candidate should also have practical exposure to AI tools and integrations, and be comfortable working in a fast-paced, product-driven environment.

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Primary Skills (Mandatory)

• Strong experience in MongoDB, Express.js, React.js, Node.js
• Proficiency in JavaScript (ES6+)
• Experience building RESTful APIs
• Frontend development using React (Hooks, Context API)
• Backend development using Node.js and Express
• Database design and optimization using MongoDB
• Version control using Git

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AI Tools & Integration Experience (Required)

• Experience working with AI tools such as ChatGPT/OpenAI APIs or similar AI platforms
• Integrating AI APIs into web applications
• Basic understanding of prompt engineering
• Experience using AI for automation, content generation, data processing, or workflow optimization
• Familiarity with vector databases or embeddings (good to have)

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Key Responsibilities

• Develop and maintain full-stack web applications using MERN stack
• Design and develop scalable REST APIs
• Integrate third-party services and AI-based tools into applications
• Optimize applications for performance and scalability
• Collaborate with UI/UX designers and product teams
• Write clean, maintainable, and well-documented code
• Participate in code reviews and debugging

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Good to Have

• Experience with TypeScript
• Knowledge of cloud platforms (AWS, Azure, or GCP)
• Understanding of CI/CD pipelines
• Experience with Docker
• Basic understanding of microservices architecture

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Candidate Profile

• 2+ years of relevant experience in full-stack development
• Strong problem-solving and logical thinking skills
• Ability to work independently and in a team
• Good communication skills

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Job Types: Full-time, Permanent

Work Location: In person

Required Skills & Qualifications

● Strong hands-on experience with LLM frameworks and models, including LangChain,

OpenAI (GPT-4), and LLaMA

● Proven experience in LLM orchestration, workflow management, and multi-agent

system design using frameworks such as LangGraph

● Strong problem-solving skills with the ability to propose end-to-end solutions and

contribute at an architectural/system design level

● Experience building scalable AI-backed backend services using FastAPI and

asynchronous programming patterns

● Solid experience with cloud infrastructure on AWS, including EC2, S3, and Load

Balancers

● Hands-on experience with Docker and containerization for deploying and managing

AI/ML applications

● Good understanding of Transformer-based architectures and how modern LLMs work

internally

● Strong skills in data processing and analysis using NumPy and Pandas

● Experience with data visualization tools such as Matplotlib and Seaborn for analysis

and insights

● Hands-on experience with Retrieval-Augmented Generation (RAG), including

document ingestion, embeddings, and vector search pipelines

● Experience in model optimization and training techniques, including fine-tuning,

LoRA, and QLoRA

Nice to Have / Preferred

● Experience designing and operating production-grade AI systems

● Familiarity with cost optimization, observability, and performance tuning for

LLM-based applications

● Exposure to multi-cloud or large-scale AI platforms

We are hiring Telecallers.

Objective

Reaching out to existing clients and new prospect to generate sales and build relationships.

Prerequisites

Should have excellent verbal and written communication skills, good interpersonal skills, and the ability to handle pressure. Should also be creative thinkers and have good listening skills.

Following will be broad job outlines

• Outbound calls (Make cold calls to potential customers to present products or services, explain their benefits, and encourage purchases or appointments) 
• Inbound calls (Manage incoming calls, resolve customer issues, and collect customer information) 
• Customer relationships (Build relationships with existing clients and foster rapport with potential clients) 
• Documentation (Create reports and documentation based on conversations with customers) 
• Sales pitches (Memorize and customize scripts for clients, and modify pitches based on customer demand)
• Customer data (Maintain contact information databases and collect customer data to improve the user experience)
• Communication (Interact with customers via various channels, including live chat, emails, social media, and direct calls)
• Follow up (Follow up with incoming leads and book appointments for the field sales team) 
• Compliance (Adhere to organizational guidelines and methodology) 

• Familiarize yourself with all services offered by our company.
• Excellent written and verbal communication.
• Experience with Using portal Upwork, PPH, Freelance
• Candidate from IT Background, Good knowledge. of IT Technologies. (WordPress, PHP, Shopify)
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Crafting business proposals and contracts to draw in more revenue from clients.

Experience : 3 to 7 Years
Number of Positions : 20

Job Location : Hyderabad

Notice : 30 Days

1. Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight

2. Experience in developing lambda functions with AWS Lambda

3. Expertise with Spark/PySpark – Candidate should be hands on with PySpark code and should be able to do transformations with Spark

4. Should be able to code in Python and Scala.

5. Snowflake experience will be a plus

Hadoop and Hive requirements as good to have or understanding of is enough.

• Deploy company Application on customer public cloud and on-premise data centers
• Building Kubernetes based workflows for wide variety of use cases
• Document and Automate the deployment process for internal and external deployments
• Interacting with customers over call to deployment and debugging
• Deployment and Product Support

Desired Skills and Experience

• 4-6 years of experience in infrastructure development, or development and operations.
• Minimum 2+ years of experience in docker and kubernetes.
• Experience working with Docker and Kubernetes. Aware of Kubernetes Internals, Networking etc. Experience with Linux infrastructures tools.
• Good interpersonal skills and communication with all levels of management.
• Extensive experience in setting up Kubernetes on AWS, Azure etc.

Good to Have

• Familiarity with Big Data Tools like Hadoop, Spark.
• Experience with Java Application Debugging.
• Experience in monitoring tools like Prometheus, Grafana etc

At Cypherock,
We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We are a mission-driven team having worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, etc.

As an early engineer at Cypherock you may:
● Implement protocols that empower millions over the world
● To ship global products that increase the adoption of decentralized currencies
● Work on World's first products. Yes! we are one of the few Indian companies building for the World from India
● Get inspired to create breakthrough technologies

Requirements:
● Experience in MEAN stack and writing Python scripts. React dev skills are a must. Experience with the Electron framework for desktop app development will be a plus
● Experience working in remote teams
● Excellent code documentation and communication skills

We have an Urgent Job Opening for Female Executive Assistant to Director @ Andheri (West)

Job Role:

Scheduling daily meetings on behalf of Director.

Diary management including travel, meetings & conference management.

Acting as the point of contact among employees, clients and other external partners.

Managing the directors day-to-day calendar, including fixing appointments and prioritizing the most sensitive matters.

Prepare weekly, monthly or quarterly reports.

Required Skills:

Excellent verbal and written communications skills.

Outstanding organizational and time management skills.

Must have minimum 3 years of relevant experience as a Executive Assistant to Director.

Only Female Candidates can apply.

Interested candidates can send their updated CV.