Customer Service Executive

Key Responsibilities:

Design and develop ETL processes for claims, enrollment, provider, and member data

Handle EDI transactions (837, 835, 834) and health plan system integrations

Build data feeds for regulatory reporting (HEDIS, Stars, Risk Adjustment)

Troubleshoot data quality issues and implement data validation frameworks

Required Experience & Skills:

5+ years of ETL development experience

Minimum 3 years in Healthcare / Health Plan / Payer environment

Strong expertise in SQL and ETL tools (Informatica, SSIS, Talend)

Deep understanding of health plan operations (claims, eligibility, provider networks)

Experience with healthcare data standards (X12 EDI, HL7)

Strong knowledge of HIPAA compliance and PHI handling

Job Title: Quality Assurance Engineer/ Tester

Location: Remote

Experience: 3+ Years

Role Overview

We are seeking an experienced Senior Quality Assurance Engineer to drive test strategy, automation, and end-to-end quality delivery for both Web2 and Web3 applications. The ideal candidate should have hands-on expertise in automation testing, API validation, and blockchain QA, along with strong analytical and leadership skills to guide QA processes and mentor junior testers.

Key Responsibilities

• Design, develop, and execute automated and manual test plans for web and blockchain-based applications.
• Develop robust automation frameworks using Selenium, Cypress, and Java/Python to enhance testing efficiency.
• Perform API testing and validation for Web2 and Web3 integrations using Postman and JMeter, ensuring reliability, accuracy, and performance.
• Test blockchain-related applications including non-custodial wallets, NFT platforms, and decentralized systems, ensuring transaction integrity and on-chain data accuracy.
• Collaborate closely with developers, product managers, and DevOps to ensure seamless CI/CD integration using Git and Jenkins.
• Maintain Requirement Traceability Matrices (RTM) and ensure coverage of business requirements across the QA lifecycle.
• Lead regression, integration, and performance testing cycles to ensure high-quality releases.
• Mentor junior QA engineers, define best practices, and drive continuous improvement across QA processes.
• Work in Agile/Scrum setups, managing sprint QA deliverables and participating in release readiness reviews.

Tools & Technologies

Automation & Testing: Selenium, Cypress, Postman, JMeter

Programming Languages: Java, Python

Version Control: Git, GitHub

CI/CD: Jenkins, Git-based pipelines

Bug Tracking: Jira

Blockchain QA Tools: MetaMask, Etherscan, Hardhat, Truffle (exposure)

Browsers & Platforms: Chrome DevTools

Requirements

• 2–3 years of hands-on QA experience across Web and Blockchain domains.
• Proven expertise in automation, performance, and functional testing using Selenium, Postman, and JMeter.
• Strong understanding of REST APIs, JSON, and CI/CD processes.
• Experience testing blockchain or cryptocurrency-based systems (wallets, NFTs, token transactions).
• Familiarity with Agile methodologies and sprint-based QA practices.
• Excellent problem-solving, analytical, and documentation skills.
• Ability to mentor team members and drive QA strategy improvements.

What You Will Do

• Acquisition strategy: Identify and strategise the next set of cohorts and channels that we need to unlock. This is going to set the roadmap of the pod and effectively unlock new opportunities for activation improvements
• Drive Initiatives: Liaise with internal team members and also with Product, Analytics, Creatives, etc., to drive solutions, scale-up, and achieve efficiency improvement in performance campaigns
• Performance Management: Identify issues which impact CPI and incoming user quality and RCA
• Strong understanding of data - we are a data driven organization, and measure outcomes closely through internal metrics. You will be working closely with the Analytics team across problem discovery, solutioning, execution and measurement

What Will You Need

• Bachelor's / MBA degree in any discipline from a top-tier college – MBA is preferable
• 5+ years of experience in performance marketing strategy / Growth in a high-growth startup, or strategy consulting firm
• Structured problem-solving with good communication skills
• Data-driven with good Excel skills. Proven ability to take up high ownership
• Ability to collaborate with internal and external stakeholders (within the company)
• Enthusiastic about learning new skills and solving challenging problems

Job Description - Blueprism Developer / RPA Developer

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Notice Period : 1 Month or Immediate joiner  preferred

What is company looking for:

Company is looking forward to onboard a diligent Full Stack Developer/ Software Engineer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer. you should be comfortable around both front-end and back-end coding languages, development frameworks and

third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities:

1. Work with development teams and product managers to ideate software solutions.
2. Design client-side and server-side architecture.
3. Build the front-end of applications through appealing visual design.
4. Develop and manage well-functioning databases and applications.
5. Write effective APIs.
6. Test software to ensure responsiveness and efficiency.
7. Troubleshoot, debug and upgrade software.
8. Create security and data protection settings.
9. Build features and applications with a mobile responsive design.
10. Write technical documentation.

Requirements:

1. Backend: Scrapy (Python), Spring (JAVA), Laravel (PHP), MySQL, NoSQL, NGINXPlus.
2. Frontend: Angular 5+ Ngrx/store5.
3. nfrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub,
4. Firebase Hosting), Scrapy Cloud, Pusher.io (WebSockets), Getstream.io, Filestack,
5. Postmark app, AS2Gateway.
6. Tools: Beanstalk app, Postman app, JIRA
7. 6 years proven experience as a Full Stack Developer or similar role.
8. Experience working with service-oriented architectures and web based solutions.
9. Familiarity with common stacks.
10. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML,
11. jQuery).
12. Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks
13. (e.g. Angular, React, Node.js).
14. Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design.
15. Experience working on Agile processes (Scrum, Kanban).
16. Experience working on the AWS technologies.
17. Excellent communication and teamwork skills
18. Great attention to detail.
19. Organizational skills.
20. An analytical mind.
21. Degree in B.tech/BE.

• Job Title - Senior Product Marketing Manager - PC & Console
• Reports Into - Head of PC & Console Marketing
• Location - Bangalore/ Hybrid

A Little Bit about Kwalee….

Kwalee is one of the world’s leading multiplatform game developers and publishers, with well over 1 billion downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join Scathe, Die by the Blade, Robobeat, Space Chef and Wildmender.

What’s In It For You?

• Hybrid working - 3 days in the office, 2 days remote/ WFH is the norm
• Flexible working hours - we trust you to choose how and when you work best
• Profit sharing scheme - we win, you win 
• Private medical cover - delivered through BUPA
• Life Assurance - for long term peace of mind
• On site gym - take care of yourself
• Relocation support - available
• Quarterly Team Building days - we’ve done Paintballing, Go Karting & even Robot Wars
• Pitch and make your own games on Creative Wednesdays! 

Are You Up To The Challenge?

As a Senior PCC Product Marketing Manager, you’ll manage a product marketing manager and be responsible for launching some of our portfolio of Indie tiles across multiple platforms with a significant focus on building brand awareness, advocacy, Wishlists, community and ultimately (and most importantly) game sales.

Reporting into the Head of PCC Marketing you’ll be hugely influential in creating, executing, tracking and optimising integrated campaigns across both paid media (paid social, influencers and events) and organic media (community, social, influencers, ambassadors, SEO and rich content).  

You will work in close collaboration with the Community & Social Media (CSM) team, Influencer & Media (I&M) Team, PCC Creative Team and Digital MArketing (UA & Growth) Team.  

What Does The Job Actually Involve?

Create and execute product marketing plans (PMPs) that deliver against each game’s pre launch awareness and post launch revenue expectations, from initial signing through to retail launch and post launch - including budgets, KPI sets and beat schedules

• Ability to juggle multiple campaigns and projects across numerous media channels and multiple games at the same time and communicate clearly with multiple stakeholders both within and external to your team to ensure challenging deadlines and Wishlist/ sales KPIs are met
• Collaborating with internal and external creative teams to create best-in-class marketing assets to budget
• Determine KPIs for the PMPs and meaningful metrics that allow accurate analysis of each campaign and track commercial performance so you can optimise your plans in near real time
• Working as the key stakeholder and influencer within the PCC team and primary contact point for those outside of the department
• Setting ‘challenging but achievable’ targets for your team for both quality of output, timely delivery of campaigns and above target results and taking responsibility for meeting these target
• International travel as required

Your Hard Skills

• Passion for games and knowledge of industry trends and key players
• Previous experience on PC & Console games including three years in a product/brand management role for an established video games company
• Highly numerate and data fluent you’ll own your budgets and be accountable to them as well as having the ability to interpret research and analysis and use it daily to make good decisions quickly 
• Strong creative and brief writing skills with an understanding of Google Docs
• A creative flair with an eye for detail when briefing and feeding back on marketing artwork, assets and trailers. 
• You have excellent time management skills and understand the importance of hitting deadlines
• Ability to work with other functional teams in the PC and Console Department, as well as with other Marketing teams within and outside of Kwalee.

Your Soft Skills

Kwalee has grown fast in recent years but we’re very much a family of colleagues. We welcome people of all ages, races, colours, beliefs, sexual orientations, genders and circumstances, and all we ask is that you collaborate, work hard, ask questions and have fun with your team and colleagues. 

We don’t like egos or arrogance and we love playing games and celebrating success together. If that sounds like you, then please apply.

Your Team Mates

As a part of the marketing team you will ultimately report to the VP of Marketing whilst having P&L accountability to the Head of PC & Console department.

The PC Console Marketing team is mostly based in Leamington Spa HQ and in Bangalore, India. An open, enthusiastic and engaging personality and communication style is essential. You’re incredibly organised, data astute and fluent in process management so tracking numerous campaigns in several languages across multiple media will be second nature for you.

A Little Bit About Kwalee

Founded in 2011 by David Darling CBE, a key architect of the UK games industry who previously co-founded and led Codemasters, our team also includes legends such as Andrew Graham (creator of Micro Machines series) and Jason Falcus (programmer of classics including NBA Jam) alongside a growing and diverse team of global gaming experts.

Kwalee is one of the world’s leading multiplatform game publishers and developers, with well over 900 million downloads worldwide for mobile hits such as Draw It, Teacher Simulator, Let’s Be Cops 3D, Airport Security and Makeover Studio 3D. We’ve also have a growing PC and Console team of incredible pedigree that is on the hunt for great new titles to join TENS!, Eternal Hope, Die by the Blade and Scathe. 

Everyone contributes creatively to Kwalee’s success, with all employees eligible to pitch their own game ideas on Creative Wednesdays, and we’re proud to have built our success on this inclusive principle.

We have an amazing team of experts collaborating daily between our studios in Leamington Spa, Lisbon, Bangalore and Beijing, or on a remote basis from Turkey, Brazil, Cyprus, the Philippines and many more places around the world. We’ve recently acquired our first external studio, TicTales, which is based in France. 

We have a truly global team making games for a global audience, and it’s paying off: - Kwalee has been voted the Best Large Studio and Best Leadership Team at the TIGA Awards (Independent Game Developers’ Association) and our games have been downloaded in every country on earth - including Antarctica!

Roles , Responsibilities& Skills  :-

• Proficiency in js, deep knowledge of SQL and NoSQL databases.
• Knowledge of ElasticSearch is a plus.
• Design, build and maintain high performance, reusable system applying best Engineering practices.
• Experience in building and consuming REST API.
• Work with Agile methodology
• Go getter attitude with delivery mindset.
• Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline.
• Team player
• Ability to multi-task and work in fast paced environment
• Quality focus.

UI experience

• Angular Version 7+ or React experience
• Knowledge of CSS/design frameworks
• Ability to coordinate and implement UX designs.