Inside Sales Executive

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT’. Embracing Software Craftsmanship values and eXtreme Programming Practices, we create well-crafted products for our clients. We partner with large organizations to help modernize their legacy code bases and work with startups to launch MVPs, scale or as extensions of their team to efficiently operationalize their ideas. We love to work with folks who are passionate about creating exceptional software, are continuous learners, and are painstakingly fussy about quality. 🚀

Location: Remote

Our Core Values

· Quality with Pragmatism: We aim for excellence with a focus on practical solutions.

· Extreme Ownership: We own our work and its outcomes fully.

· Proactive Collaboration: Teamwork elevates us all.

· Pursuit of Mastery: Continuous growth drives us.

· Effective Feedback: Honest, constructive feedback fosters improvement.

· Client Success: Our clients’ success is our success.

Experience Level

This role is ideal for engineers with 7+ years of hands-on software development experience, particularly in Ruby on Rails at scale.

Role Overview

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!

What You'll Do 

• Write Tests First: Start by writing tests to ensure code quality 
• Clean Code: Produce self-explanatory, clean code with predictable results 
• Frequent Releases: Make frequent, small releases 
• Pair Programming: Work in pairs for better results 
• Peer Reviews: Conduct peer code reviews for continuous improvement 
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes 
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines 
• Never Stop Learning: Commit to continuous learning and improvement  

What We're Looking For

• Expertise in Ruby on Rails, Test Driven Development, React, React.js or JavaScript, and TypeScript 
• Strong skills in object-oriented programming, data structures, algorithms, and software engineering methodologies 
• Ability to design and develop web architecture and optimize existing infrastructure 
• Experience working in Agile and eXtreme Programming methodologies within a continuous deployment environment 
• Interest in mastering technologies like web server ecosystems, relational DBMS, TDD, CI/CD tools 
• Knowledge of server configuration and deployment infrastructure 
• Experience using source control, bug tracking systems, writing user stories, and technical documentation  

What We Offer 

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Profiles

Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior

Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research

Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements

Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation

Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology

Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness

Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams

Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role

Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

Candidates from institutes with strong behavioral research exposure are preferred

Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms

Mandatory (Note 1):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights

Mandatory (Note)—Profiles without proper prospect question detail will not be considered for further evaluation. Recruiters must connect directly with the candidate before submission.

1.Answering phones and explaining the product and services offered by the company.

2.Resolving queries and issues related to the products and services.

3.Suggesting solutions based on customer's needs and requirements

You’re Awesome at:

• Excellent communication skills (Verbal & Written)
• Great understanding of JavaScript
• Excellent hands-on programming experience of NodeJS/Express/SailsJS
• Excellent hands-on programming experience of React/Angular/Meteor/VueJS
• Good understanding of RESTful API development
• Good knowledge of TDD (Test Driven Development)
• Good understanding of MongoDb/mysql/postgres
• Good understanding of AGILE - SCRUM
• Good understanding of GitHUB, SVN
• Experience with designing of overall architecture of the application
• Good understanding of Web Securities and how to implement in application
• Hand-on designing and implementing robust and scalable web service/api
• Hand-on application deployment and cloud platform such AWS/Heroku/GoogleCloud
• Understanding of the Software Development Life cycle

• We are looking for a versatile, highly professional, disruptive, and focused individual who pays attention to detail and has an eye for quality delivery. The individual must have team collaboration skills and be an active listener and communicator; someone who'd come not just with problems but suggestive solutions.

•  Bachelors / Masters in Computer Science
•  Excellent communication and presentation skills
•  The candidate should also have knowledge of the industry and ability to work under pressure
•  An indefatigable person with high self-esteem and perspicacious nature is that kind of person
•  who will thrive in this role

• Must have worked in an environment where they know when to perform what kind of testing; say smoke, regression, integration, sanity
• Must have test plan, strategy, cases development experience.
• Knowledge on Android/iOS app testing (usage of Debugging tools relevant is added bonus)
• Must know to prioritize work items based on the business need
• Knows how to handle tough timelines situations and not compromise quality.
• Must have experience in product management methodology such as agilenon-process oriented environment
• Should have experience in any of the ALM tools such as TFS JIRA or even be open to build application reporting structure in excel.
• Analyzing the requirements from clients
• Analyzing and executing Test Cases
• Run Re-Tests and Regression Tests.
• Develop & Run Release Tests

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of 5 – 10 years in managing sales in Ecommerce Marketplaces
• Prior experience in D2C brands - beauty and wellness category is desirable
• Excellent communication skills
• High organization with strong project management and strong time management skills    

We are looking for an experienced Senior Software Engineer (Integrations) to contribute to PriceLabs' ambitious plans. We have an existing product that's being used by thousands of customers worldwide and are looking to upgrade our design and launch new features that will serve customers worldwide.

What you will learn at PriceLabs:

Scaling:

• We currently exchange tens of millions of prices between us and our partners multiple times every day! As we continue to grow, designing our architecture to keep working seamlessly is going to need a lot of teamwork 
• Doubling in size every year brings unique scaling challenges. Our product started with one single server doing everything needed, but over time we've created a fairly distributed architecture of micro-services. Ensuring our systems continue to provide the same level of service with twice the number of customers next year teaches us (and you!) forward thinking!

Fundamentals:

• We have a very strong emphasis on fundamentals - writing code in strict memory requirements, setting up a server from scratch, being able to use open source services (like nginx, mysql, linux servers, redis, rabbitmq) to get the best performance out sets our team up for long term success.
• Implementing to the standards of operating systems, working in a thread safe/unsafe environment.
• Understand how servers interact with each other in a data center. How does nginx and unicorn power the communication for our APIs.

Customer-centric engineering:

• Making a product that needs to work for both single home-owners as well as enterprise customers to property management businesses - we're on a journey towards design and process thinking to ensure systems are easy to use. Expect strong collaboration with customer facing, design and data science teams!

New products:

• We have a lot of ground level infrastructure available for us to build new products for both our customers and our industry partners to use. Architecting these systems from scratch is a joy in itself (our team has done this a few times!)

Amazing team:

• Our engineering team is very focused on getting things done, and getting them done the right way so the last long! Write better code everyday, solving customer and co-worker pain points, and learning from our peers is what keeps us going!

Responsibilities:

• You will work with Ruby, we are a RoR platform so understanding how ruby interacts with database would be ideal but not preferred.
• Build new integrations with property management systems (PMS) and also maintain existing ones.
• Understand nuances of downstream systems and design and architect your solution keeping in mind third party systems
• Talk to existing PMS and understand what new features can be incorporated and what existing features need to be updated.
• Fix issues that break and keep a track of daily status and understand inefficiencies.
• Engage with PMS partners and optimise the existing pipeline.
• Continuous improvement to our web stack, set standards, automate mundane tasks

Requirements:

• 4+ years experience in back end web development and understanding Ruby would be great but not mandatory.
• You should be comfortable working with git, visual studio code(or any IDE that you prefer) and test your own code thoroughly before making a PR.
• Ability to architect and develop systems so it can connect seamlessly with PMS and third party systems.
• Ability to understand Message queues and how a pub-sub system works with multiple servers
• Experience in building distributed systems that integrate with RESTful APIs and SOAP XMLs.

• Participate with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
• Implementing designs and coordinating the frontend development and required backend for it.
• Work on back-end development tasks and designing the architecture for the same.
• Efficient usage of database technologies such as MySQL, MongoDB, ElasticSearch, Redis etc. as part of the dev work.
• Perform research and find opportunities to utilise web development best practices, form guidelines to improve system productivity, and work on scaling and monitoring.
• Work with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
• Coordinate with multiple junior team members for the development of the tasks & projects.

• Bachelor's degree in Computer Science or related field.
• 3+ years of experience working as a Full-stack developer or Backend but knows Frontend technology.
• Proficiency in Javascript Frameworks like React and thorough knowledge in CSS skills is an added advantage.
• Built an application from scratch earlier.
• Strong fundamental knowledge of any backend language such as Python, Java etc.
• Experience with Backend Web development.
• Strong computer science fundamentals.
• The ability to own end to end responsibility - right from the requirement to release.
• Willingness and enthusiasm drive to learn new technologies.
• The ability to pick the right tools for the job.
• Desire and ability to play different roles as necessary.

• Developing user interface components and implementing them following well-known React.js workflow.
• Architect the application out in clean MVC kind of architectures in ReactNative for Android/iOS app development.
• Developing APIs with MVC frameworks in Java / Python.
• Designing and building REST APIs.
• Building on and maintaining services on cloud platforms.
• Build reusable code and libraries for future use.

• Self-motivated, team player, action-and-results oriented.
• Well organised, good communication and reporting skills.
• Ability to successfully work under tight project deadlines.