Inside Sales Executive

It is an all-in-one e-commerce logistics platform using modern software to provide

fast and affordable fulfillment. Brands of all sizes use our full-service solution to

store inventory at warehouses near their customers and ship orders with the company carrier

network to improve transit times and shipping costs. Our deep integration with sales

channels enables brands to earn prime-like badges to accelerate their sales.

We are looking forward to onboard a committed Technical Writer who is motivated enough

to combine his analytical, communication and managerial skills in order to administer our

support and customers in the best possible manner.

Managing a team of support agents, providing training, monitoring, and mentoring as needed.

Developing and implementing policies and procedures related to support operations.

Collaborating with other members of different departments to identify and resolve escalated

issues.

Ensuring that support agents have the necessary tools and resources to do their jobs effectively.

Maintaining and reporting on key performance indicators (KPIs) related to support operations.

Developing and delivering training programs to improve the skills of the support team.

Continuously review and analyze business processes to identify areas of improvement and

develop strategies to enhance support performance.

Identifying and implementing process improvements to increase efficiency and customer

satisfaction.

Identifying and documenting business processes

Writing documents like help articles, SOPs, and other materials that explain complex technical

concepts in an easy-to-understand way.

Work with the subject matter experts to gather information about the products or processes

that they are documenting.

Editing and revising documents that have already been written by other team members or

subject matter experts to ensure accuracy and consistency.

Work closely with other teams to gather information, review documentation, and ensure that

the documentation meets the needs of the audience.

Managing the entire documentation process, from planning and research to writing and

publishing.

Responsible for ensuring that documentation is up-to-date and easily accessible to end-users.

Very good verbal and written communication

Good knowledge of grammar and sentence formation

Engineering background shall be preferred

Any prior experience in a similar role or in any e-commerce fulfillment domain/ return related

operations would be a plus point

It is an amalgamation of enthusiastic and genius people working on a remarkable

concept, making headway in this industry. It would not only provide you a scope for

professional and personal growth but would also provide you a lot of avenues to experiment

with and expertise in your skills.

Position: PHP Sr. Software Engineer

Exp: 4-8 Years

Location: Noida,Sec-62

As a PHP developer, you must possess in-depth knowledge of Core PHP concepts with

object-oriented programming, design pattern such as MVC, MVP, writing queries against

popular RDBMS(s), and strong knowledge of front-end technologies including HTML,

JavaScript, and CSS.

Responsibilities:

Analysis of requirements.

Turning requirements into functionalities using PHP, Cake PHP, JavaScript, HTML, & CSS.

Troubleshooting application and code issues.

Updating and altering application features to enhance performance.

PHP Developer Requirements:

A degree in computer science B.Sc. (IT), BCA, MCA, B.E., B.Tech.

Knowledge of PHP web frameworks including Cake PHP, Laravel, Symphony.

Strong Knowledge of front-end technologies including CSS, JavaScript, and HTML.

Understanding of object-oriented PHP programming.

Previous experience creating scalable applications.

Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.

Familiarity with SQL/NoSQL databases.

Good problem-solving skills.

Nice to have:

Knowledge of JIRA, GitHub, AWS Services, Smarty Templates

JOB DESCRIPTION 

 Create and develop PCB layouts based on electronic schematics with proper

component placement and routing to have minimal EMI.

 Ensuring the design meets all electrical and mechanical requirements, including size

constraints, signal integrity, power distribution, and thermal considerations.

 Expertise in PCB and component Footprint (3D model) and Symbol creation also

monitor, review and drive the library deliverables.

 Individual Contributor and take Ownership for library, multi-layer (4 to 6 layers) PCB

Layout, BOM generation till Gerber release and pick & place data for production.

 He/She will be responsible for maintaining the 3D model of the designed PCB.

 He/She will be handling the queries related to gerber from PCB manufacturers.

 Need to be involved in CFT (mechanical, electrical & firmware) for design reviews.

 The designer must have hands on experience of Altium, Orcad, AutoCAD like CAD

softwares.

 Ensure that PCB designs comply with industry standards, regulations, and

certifications (e.g., IPC standards, RoHS, UL).

 Keep up-to-date with the latest advancements in PCB design technologies, tools, and

methodologies to stay competitive and drive innovation.

 Understand and work with design files in various formats like Gerber, DXF, step, and

ODB++

 Conduct design rule checks (DRC) and electrical rule checks (ERC) to ensure the

PCB design complies with industry standards and design guidelines.

Qualifications:

 Bachelor degree in Electrical Engineering, Electronics Engineering, or a related

field.

 Proficiency in PCB design software and tools.

 Strong understanding of electronics, electrical engineering principles, and PCB

manufacturing processes.

 Knowledge of industry standards and regulations related to PCB design and

manufacturing.

 Problem-solving skills and attention to detail.

 Effective communication and teamwork skills.

 Experience with PCB layout in various applications, such as consumer electronics,

automotive, aerospace, or medical devices, is a plus.

 Work experience of 4+ years in design and development of PCBs for power electronics

and embedded applications.

Hello,

Greetings for the day !!!

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

Position: Technical Support L2

Qualifications: Any graduate/Diploma

Experience: 2+ yrs

Job Description

1. Troubleshoot Microsoft Office Products (O365)
2. Windows 10 desktop issues
3. Windows updates and driver issues
4. Basic concepts of networking
5. Ping
6. DNS
7. Web Browser Troubleshooting
8. RingCentral Phone Systems
9. Excellent Communication Skills
10. Excellent Customer Service
11. Outlook Troubleshooting.
12. Third party application installation and troubleshooting (using reference guide)

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)

Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.

Notice period – Max 60 days

Roles and Responsibilities

• Actively manage the entire sales process from lead generation to on-boarding.
• Build and Manage the sales pipeline.
• Ability to map-customer requirements with the product roadmap and contribute to driving product development efforts.
• Getting new accounts on-boarded and managing/growing Key Accounts.
• Manage customer relationship, including escalations

Skills & Qualifications

• Excellent Communication and Presentation skills.
• Strong problem-solving and Creative Skills.
• Teamwork and Leadership skills.
• Strong achiever in a target-driven role.
• Entrepreneurial Mind-set.
• Individual & Team Contributor.

Preferred Experience

• 2 Year experience in selling Enterprise SaaS Solutions to Indian Customers.
• Proven experience in interacting/working/networking with CXO’s.
• Experience of working in a start-up / growing organization

• Should have a good understand of IT skillsets
• Should have worked on mandates across various technical requirements
• Should have hands on experience in using job portals like Naukri, Monster, LinkedIn, Cutshort
• Should be willing to work in a recruitment consultancy
• Should be willing to work in a target driven environment.