Telecaller

Job Title : Senior DevOps Engineer

Location : Remote

Experience Level : 5+ Years

Role Overview :

We are a funded AI startup seeking a Senior DevOps Engineer to design, implement, and maintain a secure, scalable, and efficient infrastructure. In this role, you will focus on automating operations, optimizing deployment processes, and enabling engineering teams to deliver high-quality products seamlessly.

Key Responsibilities:

Infrastructure Scalability & Reliability :

• Architect and manage cloud infrastructure on AWS, GCP, or Azure for high availability, reliability, and cost-efficiency.
• Implement container orchestration using Kubernetes or Docker Compose.
• Utilize Infrastructure as Code (IaC) tools like Pulumi or Terraform to manage and configure infrastructure.

Deployment Automation :

• Design and maintain CI/CD pipelines using GitHub Actions, Jenkins, or similar tools.
• Implement deployment strategies such as canary or blue-green deployments, and create rollback mechanisms to ensure seamless updates.

Monitoring & Observability :

• Leverage tools like OpenTelemetry, Grafana, and Datadog to monitor system health and performance.
• Establish centralized logging systems and create real-time dashboards for actionable insights.

Security & Compliance :

• Securely manage secrets using tools like HashiCorp Vault or Doppler.
• Conduct static code analysis with tools such as SonarQube or Snyk to ensure compliance with security standards.

Collaboration & Team Enablement :

• Mentor and guide team members on DevOps best practices and workflows.
• Document infrastructure setups, incident runbooks, and troubleshooting workflows to enhance team efficiency.

Required Skills :

• Expertise in managing cloud platforms like AWS, GCP, or Azure.
• In-depth knowledge of Kubernetes, Docker, and IaC tools like Terraform or Pulumi.
• Advanced scripting capabilities in Python or Bash.
• Proficiency in CI/CD tools such as GitHub Actions, Jenkins, or similar.
• Experience with observability tools like Grafana, OpenTelemetry, and Datadog.
• Strong troubleshooting skills for debugging production systems and optimizing performance.

Preferred Qualifications :

• Experience in scaling AI or ML-based applications.
• Familiarity with distributed systems and microservices architecture.
• Understanding of agile methodologies and DevSecOps practices.
• Certifications in AWS, Azure, or Kubernetes.

What We Offer :

• Opportunity to work in a fast-paced AI startup environment.
• Flexible remote work culture.
• Competitive salary and equity options.
• Professional growth through challenging projects and learning opportunities.

We are seeking a Technical Specialist (TS) to join our team. The TS is a hands-on expert in both insurance processes and technical solutions, bridging the gap between business requirements and system performance. In this role, you will be directly responsible for configuring, optimizing, and enhancing underwriting platforms, ensuring that forms, raters, and integrations work seamlessly. You will play a key role in building and maintaining SQL-driven solutions that support clients in the insurtech space.

Key Responsibilities



1. Data Mapping for Forms & Raters

• Map backend database fields to front-end user interfaces for accurate data presentation.
• Configure and maintain digital insurance forms (applications, dec pages, endorsements, claims, schedules, coverage summaries).
• Build and manage rater integrations with underwriting systems using SQL, APIs, XML, and spreadsheet mapping.
• Validate rating outputs to ensure premiums and calculations follow business logic.

2. SQL Development, Reports & Validations

• Write, optimize, and maintain SQL queries, stored procedures, and validations.
• Develop automated reports and outputs (BDX, renewals, loss runs, compliance audits).
• Build and maintain Quote Covers, ensuring correct rating logic and business rule application.
• Use SQL for deeper system enhancements, including troubleshooting data flow and optimizing performance.

3. Configuring & Enhancing Underwriting Platforms (C1/Other)

• Configure system components such as UDTs, templates, invoices/checks, and workflows.
• Troubleshoot technical issues and optimize performance (e.g., slow reports, broken data flows).
• Collaborate with underwriting and compliance teams to align system setup with operational needs.

4. API, JSON, and XML Integration

• Integrate underwriting systems with external APIs (e.g., driving records, carrier services, risk tools).
• Transform and structure data in JSON/XML for seamless communication between systems.
• Manage third-party integrations, ensuring accuracy and reliability of connected workflows.

Tools & Technologies

• SQL & SSMS – advanced development of queries, procedures, reports, and validations.
• Adobe Acrobat Pro – form design and field mapping.
• Infomaker (PowerBuilder) – reporting, form development, and data mapping.
• Mapping Utilities & Excel – for rater and spreadsheet integrations.
• APIs (REST/SOAP) – JSON and XML for integrations and data exchange.

Collaboration & Workflow

• Partner with Business Analysts to translate requirements into technical specifications.
• Work with Quality Assurance to test, validate, and refine outputs.
• Collaborate with Developers for custom features, but own the majority of SQL- and configuration-driven development.

Qualifications

• Strong hands-on proficiency in SQL (development-level queries, procedures, validations, and reporting).
• Proven experience with underwriting systems (ConceptOne or similar).
• Familiarity with insurance workflows: policy issuance, endorsements, raters, claims, and reporting.
• Experience with APIs, JSON, XML, and integration practices.
• Strong problem-solving skills with a focus on system optimization and troubleshooting.
• Clear communicator, capable of bridging business needs with technical solutions.

Why Join Us?

As a Technical Specialist, you will be more than a system configurator—you will be a developer of clarity and efficiency within underwriting technology. Your SQL expertise and insurance knowledge will directly shape how underwriters, MGAs, and carriers interact with their systems. By optimizing workflows, building reports, and enabling seamless integrations, you’ll help our clients reduce errors, save time, and fully unlock the potential of their platforms.

Role Overview

You will play a crucial role in performance tuning of the product, focusing on response time, load, and scalability. The role demands hands-on expertise in performance testing tools and strong troubleshooting skills to collaborate effectively with development and architecture teams.

Key Responsibilities

• Design, develop, and execute performance test scripts using tools such as JMeter, LoadRunner, or RPT.
• Conduct multi-user scenario scripting and load/stress testing.
• Analyze performance test results and provide bottleneck analysis and recommendations.
• Collaborate with developers and architects to optimize performance across response time, scalability, and throughput.
• Monitor system health during performance testing and troubleshoot performance issues.
• Document test strategy, results, and provide actionable insights to improve product performance.
• Contribute to performance tuning and capacity planning for cloud-based applications (added advantage).

Required Skills & Experience

• 6–8 years of overall engineering product testing experience.
• At least 2 years in automation testing.
• At least 2 years in performance test analysis.
• Hands-on expertise in JMeter, RPT, or LoadRunner (mandatory).
• Strong background in performance engineering with the ability to troubleshoot and solve technical issues.
• Experience in cloud-based applications (preferred).
• Knowledge of C++ coding will be an added advantage.
• Excellent skills in performance monitoring, profiling, and analysis.
• Strong communication skills for technical discussions with development and architecture teams.

Key Responsibilities:

• Plan, execute, and optimize online marketing campaigns across multiple channels (SEO, SEM, Social Media, Email, Content Marketing).
• Develop and manage digital strategies to increase brand visibility and customer engagement.
• Conduct market research to identify opportunities and trends.
• Monitor and analyze the performance of digital campaigns and adjust strategies accordingly.
• Collaborate with internal teams to create high-quality, engaging content.
• Manage paid advertising campaigns on platforms such as Google Ads, Facebook, Instagram, and LinkedIn.
• Track ROI and performance metrics to measure the effectiveness of digital campaigns.
• Stay updated with the latest trends in digital marketing and implement best practices.

Skills & Experience:

• Bachelor’s degree in Marketing, Communications, or related field.
• 2-4years of experience in digital marketing, preferably in a similar role.
• Strong understanding of SEO, SEM, Google Analytics, and social media platforms.
• Excellent written and verbal communication skills.
• Experience with content management systems and digital advertising tools.
• Analytical mindset with the ability to interpret data and generate insights.
• Creative thinking and problem-solving skills.

What We Offer:

• Competitive salary and benefits.
• Opportunity to work in a fast-paced, dynamic environment.
• Continuous learning and career development.
• A chance to be part of a forward-thinking, innovative team.

Note: This role is physically based out of Mauritius - and you will be required to relocate. All relocation related costs will be taken care of (work permit/visa/shared accommodation/flight tickets)

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high- quality solutions, and coaching junior QA testers.

We are seeking an accomplished and detail-oriented Senior QA Engineer to join our dynamic team. As a Senior QA Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products through meticulous manual testing processes.

Your extensive experience and expertise will be instrumental in shaping the user experience by meticulously testing and validating software functionality, identifying defects, collaborating with cross-functional teams to deliver high-quality solutions, and coaching junior QA testers.

Key Performance Indicators:

• Team's defect detection rate and test coverage.

• Ability to independently evaluate, plan, and execute testing activities.

• Timely delivery of test results and defect reports.

• Effective mentorship and professional development of team members.

• Consistent adherence to project timelines and quality standards.

Quality Assurance Engineer 

Notice Period : 45 days / Immediate Joining

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics.

The ideal candidate will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. You will work with Principal Engineers to evolve the design and architecture of the products owned by this team. You will be responsible to set up and hold a high software quality bar besides providing technical direction to a highly technical team of Software Engineers. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities

· Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.

· Create detailed, comprehensive, and well-structured test plans and test cases.

· Estimate, prioritize, plan and coordinate testing activities.

· Design, develop and execute automation scripts using open source tools.

· Perform thorough regression testing when bugs are resolved.

· Develop and apply testing processes for new and existing products to meet client needs.

· Monitor debugging process results.

· Investigate the causes of non-conforming software and train users to implement solutions.

· Track quality assurance metrics, like defect densities and open defect counts.

· Stay up-to-date with new testing tools and test strategies.

Requirements

· 3+ years of experience as part of a QA Support and Services team.

· Experience working on building test plans, test cases, solving problems to improve quality and speed of delivery, and Knowledge of QA methodology and tools

· Experience in coding/scripting and user-level automation.

· Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.

· Hands-on experience with Web application frontend testing, API Testing, Mobile application.

· Experience working in Framework like Robot, Appium, Selenium, cypress

· Strong knowledge of software QA methodologies, Agile/Scrum development process tools, and processes in GIT/Bitbucket, JIRA, confluence.

· Experience in writing clear, concise, and comprehensive test plans and test cases.

· Experience with performance and/or security testing is a plus.

· Good knowledge of Docker, Container applications with production experience.

· Critical thinker and problem-solving skills, Team player.

· Good time-management skills, Ambitious individuals who can work under their own direction towards agreed targets/goals.

· Must be flexible to work on the office timings to accommodate the multi-national client timings.

· Involve development operations & support internal teams.

http://www.banyandata.com" target="_blank">www.banyandata.com 

As a Software Engineer, you will participate in all aspects of software development (design, development, testing, maintenance, support) of the business’s applications. This is a hands-on development role responsible for design, implementation, and life cycle management of the product built/configured on the Huron platform.

You will also have the opportunity to work with one or more development teams that are responsible for web applications, able contribute to the design, implementation, and maintenance of applications and technologies owned by the assigned team, be delivering quality client and server-side code, markup, and CSS as needed, while adhering to best practices and standard. In addition, you’d be expected to attend all team meetings while making meaningful contributions and provide regular updates (via tools, meetings, communication, etc.) to the team lead of assigned teams.

You’ll be part of the Huron Higher Education team with opportunities to collaborate, learn and grow while impacting some of the most prestigious higher education and research institutions.

Let’s get to work – together.

• Apply Software Engineering competencies to design and develop software products.
• Solve complex technical problems with help from Lead Engineers
• Interact with key stakeholders from Product Management, Implementation and Support teams
• Develop in-depth knowledge of business processes facilitated by our software products.
• Create and execute a complete set of unit test cases.
• Interact and pair program with other Software engineers on the team to build high quality products.
• Troubleshoot deployment and resolve environmental issues in a timely manner across multiple projects.
• Work closely with the offshore development team to ensure quality standards are being met
• Be part of the scrum for dev team
• Support and update existing internal applications and services.
• Improve and implement modular, well-documented, responsive, and accessible JavaScript frontend components
• Authoring developer documentation and release notes
  
  
  

• Four-year technical degree in Computer Science, Information Technology or Information Systems or equivalent professional experience
• 3 + years of relevant experience
• Strong computer science skills and experience
• Highly proficient in .NetCore and Visual Studio
• Familiar with NextJS/React/TypeScript for front end development
• Unit testing experience with NUnit or other testing frameworks
• Familiarity in AWS Cloud Services like CloudFront, Cognito, Lambda, SNS, SES, Elastic Search, Event Bridge, S3, etc
• Familiarity with developing and using Rest API
• Familiarity with version control systems such as GIT required.
• Experience working with Postgres Aurora, DynamoDB, Elastic Cluster a plus
• Familiar in Linux
• Familiar with npm packages
• Authoring developer documentation and release notes
• Familiarity with agile development methodologies
• Ability to work independently or in a group with minimal supervision.
• Strong analytical thinking and problem-solving skills and demonstrated ability and experience in design for generality and abstraction.
• Experience is preferred in the following:
  • REST and developing RESTful APIs using the OpenAPI standard.
  • HTML 5, CSS, JavaScript, React
  • Aurora Postgress, DynamoDB
  • Developing microservices in Azure or AWS
  • Azure DevOps
  • .NET Core

1. Work closely with design, product management, and development teams to create elegant, usable, responsive, and interactive interfaces across multiple devices.
2. Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules, and maintainability of the code.
3. Implement UI development principles to ensure that the product client-side serves at scale.
4. Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.
5. An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
6. Developers should be team player or should work individually when required.
7. Developer should work parallel to backend developers.

1. 1 to 2 years of relevant work experience as a web developer, UI developer, JavaScript expert, or frontend engineer
2. Proficiency in HTML, CSS, JavaScript, and jQuery.
3. Good understanding of APIs and how to use them to get the work done fast.
4. Proficiency in writing clean and optimized code.
5. Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system.
6. Experience debugging using popular JavaScript-based tools like Chrome Developer Console.
7. Knowledge of ReactJs/VueJs & Python will be a plus