CICS System Programmer

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Key Responsibility Areas:

• Should have excellent knowledge of Swift and Objective C
• Good working knowledge in Cocoa Touch
• Experience with performance and memory tuning with tools
• Experience with memory management & caching mechanisms specific to mobile devices
• Experience with third-party libraries and APIs
• Experience working with Core Data, Realm
• Understanding of the full mobile development life cycle
• Experience in publishing apps to the App Store.
• Code version tool – Git, Bitbucket
• Design Pattern - MVC and MVVM, MVP
• Must be able to provide individual or project oversight on rapid prototyping/POC 
• efforts and large scale enterprise wide roll out planning.
• Must be familiar with software development methodologies like Agile, Waterfall, Iterative etc.
• Must have strong analytical skills and should be able to define and build competency assets – estimators, tools, reusable assets, scripts, etc.
• Must have strong communication and customer interfacing skills with particular emphasis on Scope and Requirements Management
• Experience in IoT domain will be a big plus

Required Skills:

• Experience in publishing apps to the App Store.
• Code version tool – Git, Bitbucket
• Design Pattern - MVC and MVVM, MVP
• Must be able to provide individual or project oversight on rapid prototyping/POC 
• efforts and large scale enterprise wide roll out planning.
• Must be familiar with software development methodologies like Agile, Waterfall, Iterative etc.

We are seeking a dynamic and self-motivated Business Development Associate to join our growing team. As a key member of the business development and sales team, you will be responsible for generating leads, qualifying prospects, and managing client relationships. The ideal candidate should have a strong understanding of sales principles, excellent communication skills, and a passion for building relationships.

Key Responsibilities:

• Conduct market research to identify new business opportunities and potential clients.
• Develop and implement strategic sales plans to achieve company goals and initiatives.
• Build and maintain strong, long-lasting customer relationships.
• Generate new leads through networking, cold calling, and other lead generation techniques.
• Qualify leads and prospects based on company criteria.
• Prepare proposals, presentations, and sales contracts.
• Collaborate with the sales team to achieve sales goals and targets.
• Maintain a deep understanding of company products/services and industry trends.
• Attend industry events and conferences to network and build relationships with key stakeholders.
• Keep CRM system updated with all client communications and interactions.
• Monitor and report on sales performance metrics.

Required Skills and Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Proven work experience as a Business Development Associate, Sales Executive, or similar role.
• Strong knowledge of sales principles, methods, practices, and techniques.
• Excellent communication and negotiation skills.
• Ability to prioritize and manage time effectively.
• Experience with CRM software (e.g., Salesforce, HubSpot) preferred.
• Self-motivated and driven individual with a passion for sales and business development.
• Ability to work independently and as part of a team.

Description:

• Building highly scalable services end-to-end with frontend to handle terabytes of data.

• Finding innovative ideas to solve highly complex engineering problems or best UI/UX experience.

• Own, execute and deliver products/features end-to-end from planning to design to development to deployment

• Be the go-to person for the team for guidance and troubleshooting

• Proactively involved in code reviews, architecture, and design discussions

• Be the mentor to junior engineers or Interns for their deliverables to succeed

• Maintain engineering standards and best practices for coding, code reviews, releases

Required skills:

• 1 to 3 years of expertise in full stack software development with one or more of the general programming languages (e.g., Frontend- Angular, React, TypeScript, Backend- Python, java, C/C++, Go etc.). Experience in Angular with python is recommended.

• Deep understanding of how to build an application with easy integration of RESTful APIs along with good sense of UI designs.

• Knowledge of a how a frontend and backend framework like Angular or Django or similar with ORM or multi-tier, multi-DB-based data-heavy web application development will help your profile stand out.

• Proficiency in (S)CSS, HTML5, Javascript and writing cross-browser compatible code along with CSS framework like Bootstrap.

• Good understanding of RxJS observables and/or Promises, chart libraries like ChartJS or Highcharts.

• Good understanding of bundling modules (Webpack or gulp)

• knowledge of SQL queries & DB like PostgreSQL(must) or MySQL. Working knowledge of NoSQL DBs (Mongo, Redis, etc.) is a plus.

• Understands a programming language's limitation to exploit the language behavior to the fullest potential.

• Understanding of accessibility and security compliances

• Ability to communicate complex technical concepts to both technical and non- technical audiences with ease

• Diversity in skills like version control tools, CI/CD, cloud basics, good debugging skills, and test-driven development will help your profile stand out.

Developing, test, deploy and release new user-facing features

- Setting up continuous delivery and continuous improvement in front-end development,

- Developing scalable, reusable components and front-end libraries,

- Translating UI designs and UX wire-frames into high-quality codes

- An advocate of general engineering best practices such as domain-driven code architecture, encapsulation, separation of concerns, single responsibility, clean code practices, etc.

A knack for writing clean, readable React-Native code

- Understanding and grasp of Agile development and Scrum practices

You are going to love working with us because at Zorang, our team members :

- Have access to health insurance and other benefits.

- Have complete ownership and accountability for outcomes in their job functions

- Are respectful and curious about other's opinions

- Work where they want - this is a remote job, so you get to work at your favorite place, be it a cafe, mountains, or from the comfort of your home!

- Have unlimited scope of growth, because we value each other's suggestions and get a chance to work on them!

7 years of Experience in React Native.

MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, analytics, and mobile technology. MTX’s very own Artificial Intelligence platform MavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Develop end to end Salesforce solutions using Force.com APEX Class, Triggers, Visualforce pages, components etc.
• Play a technical role in evaluating new CRM technologies/add-ons and develops plans for their implementation into Salesforce org.
• Provide technical support for existing custom APEX code being used on the Force.com platform
• Integrate applications with salesforce leveraging SOAP/REST based solutions
• Train other development resources on Salesforce development practices
• Maintain alignment with Salesforce development best practices
• Build future integration points between Salesforce and Custom Applications

What you will bring:

• 2-4 years of experience in salesforce
• Extensive experience in Visualforce, Apex Classes/Controllers, Apex Triggers development experience, web services development and or experience with Salesforce API, Metadata and other APIs (REST, SOAP).
• Experience in developing Salesforce Lightning components like Lightning App Builder, Lightning Web Components and Lightning (Aura) Components.
• Hands on experience with Web services and integration
• Strong communication skills -- both verbal and written
• Experience creating Workflow, process builder and Approval process
• Experience with developing data models within Salesforce
• Understanding of UX and UI design principles
• Experience with interacting with external systems via Salesforce callout
• Good experience of SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
• Functional knowledge of Salesforce Sales, Services & community modules
• Should have exposure to version control and continuous integration via bitbucket or Github

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) 

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer.
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

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RESPONSIBILITIES

• Write, execute and maintain test automation scripts using Java/Javascript – Web/API/DB.

• Experience in Agile Methodologies

• Knowledge of In-Sprint Automation

• Have working experience in Automated API Testing

• Design and implementation Experience in Test Strategy

• Write, maintain and execute regression and sanity automation test suite – per build/on demand

• Design data driven tests and fetch the data from API calls/ different Databases(Like MySQL, Oracle, Mongo)

• Attend daily scrum calls, update status

• Good to have Design and Implementation Experience in Test Automation Framework

• Good to have TDD implementation using Mocha or Jest

• Good to have Experience in IOS Automation Testing.

• Interact and collaborate with cross functional teams and understand the business requirements

• Technical Skills:

• 4+ years experience in Automation using Java/Javascript

• Should be Strong in oops concepts

• Strong Knowledge /experience in API and UI framework

• Experience in GIT, CI/CD Jobs development and implementation

• Any one of this is mandatory - TestNG,MOCHA,JEST

• Software Engineering Skills:

• Excellent problem solving and critical thinking

• Experience of In-Sprint Automation

• Take ownership of business problems and technical solutions

• Strong Communication and interpersonal skills

• Hands on with engineering excellence & continuous integration practices

• Experience with Agile and strong collaboration skills with Business and Ops

• What we value as a team:

• Scripts written for readability, performance, scale and maintainability

• Proactive in communication

• Collaborate with other members in agile ecosystem

• Out of the box thinking to resolve issues and bringing New Ideas to bringing Quality in the Applications

• Ability to suggest changes in the product with respect to user experience