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What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Job Description - Sr. SDET

Creator of frameworks and tools that help engineering move fast. Advocates best practices. Metric & Data-driven in

decisions.

Do you thrive to help ship awesome software, not just prevent poor software from being released?

At TestVagrant we believe that shipping awesome software requires more than just testing and test automation. It

involves constant improvements to processes, tools, testing techniques, and approaches. It involves collaborating

with engineering & business teams, collecting metrics, analysing data, and innovating constantly.

If you're someone who champions & advocates quality, understands risks, and is courageous to drive the change,

then this position was made for you!

More about TestVagrant

We are a team of software consultants specializing in test engineering. We partner with our clients in their ambitious digital missions & integrate business, engineering, and technology to deliver quality software faster and safer.

As consultants, our goal is to ship awesome software. By expanding our identities and playing overlapping roles

across business, engineering & technology, we bring a deeper and more positive impact in amplifying business growth for our clients.

Our engineers have been building and contributing to open-source projects. Ekam.Studio and Optimus are a few to mention. Our thoughts and opinions are reflected in articles, blogs, and books.

You’ll spend time on the following:

● You will proactively seek out ways to avoid common software-testing problems such as test case duplication,

flaky tests, and maintainability

● You will pair including but not limited to devs, business analysts, engineering managers and operations to

identify gaps & improve team efficiencies

● Strive for quality to be baked-in and aspire to shift quality to the left

● Extend your passion for quality assurance practices to enable the engineering teams & coaches to adopt a

testing mindset.

● Spike, Compare and choose the right tools and eco-system for scalable and fast test automation

● Drive the creation of reliable automated testing frameworks with strong reporting capabilities that ensures

simple, effective analysis of failures for your team to use

● Capture metrics to measure the quality and make decisions that improve quality

The outcomes of this role include:

● The team is able to get faster feedback for changes and express confidence in safety-net

● The team is able to measure and gain insights into improvements to the product quality

● Team expresses increased confidence and trust in test assets

You’ll also spend time on the following:

● Storytelling and socializing the tech and engineering success stories across TestVagrant

● Take initiative and participate in others, that move organization forward, aligning with tech and engineering first culture

● Mentor the SDETs to grow in the direction of Sr. SDETs

● To achieve the above, most of the following experience is a must:

● You have worked as a Quality Analyst as part of a distributed engineering team, pairing with Devs, Business Analysts, and Infra teams

● You have championed the quality domain and are proficient in functional, non-functional, and exploratory testing techniques

● You have championed the testing domain and applied wisdom to prevent common mistakes

● You have collaborated with business and engineering teams to arrive at non-functional requirement

● You have contributed to various layers of the test pyramid

● You have designed, developed, and evolved scalable test automation frameworks from scratch

● You have proficiency in automation tools and techniques, including but not limited to Web, Mobile, and APIs

● You have the ability to pick up new tech stack and contribute to developing test assets

● You have worked with code coverage tools, linting, and static code analysers

About Climate Connect Digital

Our team is inspired to change the world by making energy more intelligent, greener, and affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. We have become a leading energy-AI software player from unassuming beginnings at the vanguard of accelerating the global energy transition.

In 2020 Renew Power, India's largest renewables developer, acquired Climate Connect. Following ReNew's listing on NASDAQ during summer 2021 Climate Connect has become the technology anchor of a new fully independent subsidiary - Climate Connect Digital. With backing from ReNew as the anchor investor to pursue an ambitious and visionary new strategy for rapid organic and inorganic growth.

Our mission has technology at its core and involves unlocking value through intelligent software, digitalisation, and horizontal integration' across the energy ecosystem. However, the application of computational power and machine learning to the energy sector has yet to be fully leveraged and can create massive value.

How do you fit in

Curious:You love learning about new tools and technologies

Exposure: You have plenty of experience in executing projects successfully. You

have a client-side exposure on project management

Team player: You have no problem working in a team setting. You can effectively

collaborate with people to reach a solution.

Problem solver: You are the person your peers turn to for solving problems.

Talented: You are an expert in database designing.

Honesty: You work diligently and honestly. You have strong moral principles.

Job Responsibilities

You will be working at the epicenter of energy transformation. You will be creating

data-driven software solutions for forecasting and scheduling data in the renewables power

market. Ultimately, through your contribution to the renewable energy revolution, you will be

doing your bit to mitigate the effects of climate change. These are a few things you can look

forward to working on:

Designing and implementing low-latency, high-availability, and performance

applications

Identifying and mitigating security-related threats to the application.

Using your expertise in database designing and application architecture planning for

Core & MVC projects

Debugging browser extensions & server tools

Solving complex technical issues

Ensuring quality projects are delivered within defined timelines

Designing new frameworks, debugging and modifying existing frameworks

Maintaining databases to ensure strong optimization and functionalities

Learning new technologies and how to design and implement Project Architectures

Job Requirements

PHP/Python

MVC Framework Laravel / Python Flask.

AJAX, HTML/HTML5 & CSS/CSS3 JavaScript and JavaScript frameworks(preferably jQuery)

Web services (SOAP, REST)

SQL and NoSQL scripting and databases like MYSQL and Mongo DB administration

Code versioning tools, such as Git

AngularJS / ReactJS

B. E / B. Tech / M. Tech / B. Sc in CS or IT

2-4 years of experience in the field

What's in it for you

We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:

Flexible working hours and leave policy

Learning and development opportunities

Medical insurance/Term insurance, Gratuity benefits over and above the salaries

Access to industry and domain thought leaders.

At Climate Connect, you get a rare opportunity to join an established company at the

early stages of a significant and well-backed global growth push. We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we're seeking a similar spirit with the right potential.

About Company

Obeikan Investment Group is a multi-national leader in packaging, education and health, with annual revenue of USD $1 billion. We're one of Saudi Arabia's 100 largest companies, with more than 3,000 employees and operations in 16 countries.

Job Location – Remote with an opportunity to move to Riyadh, Saudi Arabia

Are you passionate about using technology to make people's lives better? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

Role and Responsibilities

1. Helping lead the software development lifecycle: technical design, implementation, testing, deployment, and support.
2. Working with cross-functional teams effectively to enable business growth.
3. Proactively identifying engineering bottlenecks and initiating proposals to improve them.
4. Writing high-quality, well-tested code in alignment with industry-wide best practices.
5. Applying a product mindset to back-end systems.
6. 1.  

1. About five years of experience delivering product-quality code in an agile set-up
2. Experience with Golang, REST APIs, Microservice Architecture, Elasticsearch, Redis, Docker, or Kubernetes
3. Understanding of the philosophy of cloud and an experience of maintaining cloud-native services.
4. Experience in designing, building, scaling, and maintaining production services, and knowledge of composing a service-oriented architecture.
5. Experience of working in a fast-paced, rapidly-growing company (Good to Have).
6. Working knowledge of Node.js (Good to Have).
7. 1.  

1. Passionate about technology and making an impact.
2. A perpetual learner, who stretches their boundaries and enjoys new ideas.
3. A doer who takes initiative and works well in a team.
4. 1.  

Who We Are

Blok is a technology-first, online ultra-fast grocery delivery service business, and we are on our way to revolutionize how millions of people across countries consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. And it takes less than 10 minutes.

We believe we are positioned to lead this revolution. Why? Our founding and early team has held senior positions at Deliveroo, Uber, Glovo, Mercadona, or Unilever. We have done this before, and we believe we can do it again. But this time, even better.

Embark on the journey and help us launch the revolution in one of the highest growth industries of the year. Help us shape the new normal.