Tele caller

 Listening to our B2B Customer’s concerns and handling product related complaintsor

queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time

limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

NOTE -

1. Exciting Work Culture at Product Based Firm 

2.Male Candidates are preferred. 

3. Salary - 16k (FRESHERS) upto 23k inhand (Depending upon experience)

4. 6 day working with rotational week offs (DAY SHIFT - Any 9 hours) 

5. Overtime pay and Medical Benefits 

6. Full time Work from Office Role 

7. Upskilling and continual education 

8. Office Location - AltF Coworking Suncity Success Tower, Golf Course Ext Rd, Sector 65, Gurugram, Haryana 122005

WHAT YOU'LL DO

- Support customers by providing helpful information, answering questions, and responding to complaints.

- Knowledge of how to talk and communicate effectively.

- Think fast and understand situations and come up with the best possible solution.

- First point of contact for photographers, clients and customers majorly through Chats/Emails.

- Quick in responding to Live chats and Inbound Calls

- Work effectively with the team.

WHAT YOU'LL NEED

- 2 to 5 years of experience.

- Comfortable with rotational shifts if needed.

- Telephone ease

- Prior experience in Customer Service - Voice or Semi voice

- Fluent English and excellent communication

- Rigorous, hardworking, but fun

- Challenging & Goal oriented mindset

- Prior experience in customer relationships is a plus.

- Basic French language written and spoken language is a plus.

FURIOUS FOX is looking for Embedded Developers with strong coding skills in C & C++ as well as experience with Embedded Linux.

Experience : (Minimum 7-10 yrs)

• Experienced in edge processing for connected building / industrial / consumer

appliances / automotive ECU

• Have a good understanding of IoT platforms and architecture

• Deep experience in operating systems eg: Linux, freeRTOS / kernel development/device drivers.

/ sensor drivers

• Have experience with various low-level communication protocols, memory devices, messaging

framework etc.

• Have a deep understanding of design principles, design patterns, container preparations

• Have developed hardware, OS abstraction layers, and sensor handlers services to manage various BSP, os standards

• Have experience with Python edge packages.

• Have a good understanding about IoT databases for edge computing

• Good understanding of connectivity application protocols and connectivity SDK for Wi-Fi and BT / BLE

• Experienced in arm architecture, peripheral devices and hardware board configurations

• Able to set up debuggers, configure build environments, and compilers and optimize code and performance.

Skills / Tools:

• Expert at object-oriented programming

• Modular programming

• C / C++ / JavaScript / Python

• Eclipse framework

• Target deployment techniques

• IoT framework

• Test framework

Highlights :

• Having AI / ML knowledge in applications

• Have worked on wireless protocols

• Ethernet / Wi-Fi / Bluetooth / BLE

• Highly exploratory attitude

• willing to venture in and learn new

technologies.

• Have done passionate projects based on self-interest.

Principal duties and responsibilities:

• Design and implementation of automotive applications
• Analysis of customer product requirements
• Review and investigate issues in code developed by peers
• Partner closely with customers and other Cerence teams to establish and maintain clear, concise communication through regular reporting, meeting participation, and follow-up
• Adopt underlying layers for Android Automotive to run on customer hardware

Education: Bachelor/Master in Computer Science, Engineering, or equivalent

Minimum years of work experience: 4+ years of industry experience

Required skills:

• 4 + years’ software development experience, preferably for automotive and in connection with user interface technologies
• Experience using modern development processes/tools and developing through the complete Software Development Life Cycle
• Experiences in programing and scripting languages (JAVA, Python, Typescript)
• Experience with using source control tools like Git and CI/CD pipeline tools like Jenkins
• Experience working in / Knowledge of Agile/Scrum framework
• Experience in Android development
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Strong object-oriented analysis, design, and coding skills
• Fluent in English both written and spoken
• Strong team player and customer focus

Preferred skills:

• Good knowledge of Android Automotive platform
• Experience with VS Code
• Ability to set-up and hardware equipment in support of software development tasks (i.e. configure software on target device, connect cabling/power suppliers, etc.)

• Work as CAD Wiring Harness Engineer for Automotive applications.
• Good knowledge in Electrical wiring harness design & development of automotive truck/bus/passenger cars.
• Good hands-on experience in CATIA wiring harness routing, packaging, and flattening.
• Good Hands-on experience on Capital Harness XC.
• Knowledge of wire, connector, terminals, fuse box, relay, and fuses.
• Management of engineering & manufacturing BOM for electrical
• Able to read and understand vehicle electrical schematics for automotive application.
• Hands-on experience on CATIA R2019 electrical module. (EI2 and EHF licenses) or other equivalent CAD tools
• Benchmarking of automotive E/E components.
• Good English (spoken & written) Communication is mandatory

• Develop and Maintain IAC using Terraform and Ansible
• Draft design documents that translate requirements into code.
• Deal with challenges associated with scale.
• Assume responsibilities from technical design through technical client support.
• Manage expectations with internal stakeholders and context-switch in a fast paced environment.
• Thrive in an environment that uses Elasticsearch extensively.
• Keep abreast of technology and contribute to the engineering strategy.
• Champion best development practices and provide mentorship

• Terraform o Ansible
• *nix and shell scripting
• Elasticsearch
• Circle CI
• CloudFormation
• Python
• Packer
• Docker
• Prometheus and Grafana
• Challenges of scale
• Production support
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.

Job Description :

We are hiring experienced PHP Developer responsible for developing web applications. Your primary focus will be the development of all server-side logic.

You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

- Design and Build Web Applications.

- Prior experience of custom APIs creation and good command with MySQL is required.

- CodeIgniter & Laravel prior knowledge is required.

- Collaborate with cross-functional teams to define, design, and ship new features.

- Work with outside data sources and API.

- Should be able to develop the application with effective coding with minimal errors/bugs.

- Work on bug fixing and improving application performance.

- Ability to be a self-starter, prioritize your work, stay organized, self-motivating and work and motivate well in a team environment is critical.

- Should be able to manage the whole project solely or in the team.

• 5-7 years of experience on Android Java-based mobile applications and systems development
• Strong command of Android Java. Exposure towards Android SDK
• Strong knowledge of the various packages on the Android App development stack layouts, intents, widgets, content providers, touch handling, drawing, location services, media interfaces, network, storage, security/cryptography, SQLite, etc.
• Knowledge of web services and serialization techniques like REST, SOAP, XML, JSON & framing
• A strong penchant for Object-Oriented Design and CS fundamentals
• Experience in working with version control, bug tracking, continuous integration, and other productivity enhancement software like TFS, Bugzilla, Jira, etc.
• Prior experience in working in Agile software methodologies
• Taking responsibility and ownership in the team's work, team player, and good communication skills
• Hands-on experience in developing native Android applications.
• Understanding of Android design patterns, memory management, file I/O, concurrency, and multithreading.
• Knowledge of working with network & battery optimizations, APIs, external libs, SDKs, Analytics, UI, visualizations & animations
• Preferred knowledge on Connectivity, Bluetooth protocols/ BLE.
• Working knowledge and hands-on with Database management such as SQL and contemporary technologies at their backend
• Experience in Unit Testing and TDD practices. Usage of Junit/Mockito/Espresso kind of test frameworks
• Eclipse or any IDE usage
• Published one or more applications in an Android marketplace and knowledge on the process of making the app live.
• Experience in working on applications with react native is a plus.
• Able to create a UI and UX that would make the app simple to use and delight users.
• Able to fix the occurring bugs and iteratively improve the app, include newer features, and keep the app up to date with all the Android updates/ libraries that will be released.
• Have an eye for new upcoming technologies and be able to evaluate and implement the same to enhance development efficiency.
• To succeed in this role, you should have the following skills and experience
• B.E/B.Tech/M.Tech/MCA or equivalent qualification

Job Title:  Sr. Test Engineer
Experience: 4 to 6 Years

Education: Bachelor's degree in engineering

Work Location: Bangalore

Detailed JD:

Must Have:

1. Should have knowledge of selenium frameworks.
2. Should have experience in python scripting for selenium using pytest in pycharm
3. Good knowledge of Manual testing
4. Profound knowledge of SDLC/STLC
5. Good knowledge of Test management tools like JIRA with Zypher
6. Basic knowledge of Azure or experience testing applications in cloud environments
7. Jenkins and CI/CD pipeline experience