Tele caller

Role Overview

We are looking for a Linux Engineer with strong expertise in Red Hat Enterprise Linux (RHEL) and Identity Management (IdM) to manage centralized authentication, access control, directory services, and secure identity operations across Linux systems.

Key Responsibilities

• Install, configure, and maintain Red Hat Identity Management (IdM) / FreeIPA.
• Manage identity lifecycle: users, groups, roles, sudo rules, HBAC policies.
• Configure and troubleshoot SSSD, LDAP, Kerberos, and PAM authentication.
• Integrate Linux servers with Active Directory using trusts or SSSD.
• Manage DNS, certificates (Dogtag CA), and multi-master replication within IdM.
• Join and enroll Linux hosts into the IdM domain.
• Automate identity operations using Ansible and shell scripting.
• Troubleshoot authentication/login issues across servers and applications.
• Work closely with security and platform teams to enforce IAM/IAP policies.

Required Skills

• Strong RHEL/Linux administration skills.
• Hands-on experience with RedHat IdM / FreeIPA.
• Deep understanding of LDAP, Kerberos, SSSD, DNS, and PKI.
• Experience integrating Linux with AD.
• Shell scripting; Ansible automation experience.

Good to Have

• Exposure to Okta, Azure AD, Keycloak, or other IAM platforms.
• Cloud (AWS/Azure/GCP) experience.
• Security hardening knowledge.

Note: One technical round is mandatory to be taken either from Baner, Pune or Bellandur, Bangalore office.

What You’ll Do

• Build and enhance real-time voice agents for sales, support, and operations use cases
• Work with ASR, TTS, LLMs, and dialog orchestration frameworks to improve voice quality and response accuracy
• Integrate multiple providers (Deepgram, Sarvam, ElevenLabs, OpenAI) into a modular voice pipeline
• Reduce latency, improve interrupt handling, and make conversations more natural
• Own the agent evaluation process: call audits, response quality scoring, and accuracy improvements
• Collaborate with product teams and customers to understand real call behaviours and solve friction points
• Contribute to voice infrastructure: WebRTC, streaming sockets, call routing flows

⚙️ What You Bring

• 3–6 years of experience as an AI/ML/LLM Engineer working on voice or conversational systems
• Strong hands-on experience with LLM prompting, finetuning, embeddings, and RAG
• Solid understanding of STT and TTS models and tuning them for natural speech
• Proficiency in Python and Node.js
• Experience with real-time audio streaming (WebRTC, WebSockets) is a strong advantage
• Ability to debug live calls and rapidly improve agent behaviour
• Strong sense of ownership and willingness to iterate closely with users

🏆 What Success Looks Like

• Voice agents handle interruptions smoothly and sound natural
• Call success and customer completion rates increase month over month
• Latency, token usage, and infra costs are reduced through better engineering and smart model choices
• Customers begin trusting agents as teammates, not just tools

If You Are Someone Who:

✅ Builds fast and learns faster

✅ Cares deeply about product experience, not just model performance

✅ Wants to create the future of how businesses talk to customers

Job role : Dot Net FS Developer  

Experience : 4+years

Mode of work : Onsite

Work location : Gachibowli

Shift: UK(2.00Pm - 11.00Pm)

Location : Hyderabad, 

Skills:

- Dotnet, .net core, Aws/Azure, Angular, Entity Framework , Solid principles

- Proficiency in .NET technologies.

- Front-end development skills using Angular.

- Experience with Agile product development.

Note: Mode of interview is F2F

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital , and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Must-Have: Typescript
• Expertise in TypeScript, HTML CSS, React JS, Unit Testing, Webpack, Service Worker and Web Worker
• Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Knowledge of multi-site and multi-locale sites would be preferred
• Task delivery, Task status reporting, Proactive Contribution, Process Adherence, Autonomous task delivery, Effort estimation (Strong), Technical risk handling, Technical solutions (Strong), Risk management (Strong), Technical leadership (Capable), Client interaction, Interviewer, Pre-sales support.
• Knowledge of high-quality professional software engineering practices for the agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs
• Passionate about building great solutions
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios

 RESPONSIBILITIES: 

• Writing and reviewing great-quality code
• Understanding functional requirements thoroughly and analyzing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
• Determining and implementing design methodologies and toolsets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production rollouts
• Creating, understanding and validating WBS and estimated effort for a given module/task, and being able to justify it
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
• Carrying out POCs to make sure that suggested designs/technologies meet the requirements

Job description

1. Candidate must have good communication and soft skills

2. Must have experience in domestic outbound sales.

3. Must have a zeal for acquiring maximum sales

4. Must have good convincing skills

5. Responding to inquiries concerning things or the organization

6. Posing questions to comprehend client necessities and close sales

7.. Acquiring and updating an individual's contact details.

8. Calling active or old customers to encourage the purchase of items.

9. Make calls regarding inbound and outbound sales.

10. Source new sales opportunities through inbound lead follow-up and outbound cold-call

11. Understand customer needs/requirements and pitch course

12. Meeting daily and monthly targets with respect to call volume and sales

We are a fast-growing startup based in Gurgaon, and have just raised our Pre Series A! We are happy to offer the right compensation, the right ESOPs, and the right freedom and autonomy to the right candidate! 

We are looking for a Senior Backend Developer to take our product to the next level. 

* Development with NodeJS and front-end languages/frameworks (jQuery, ReactJS/AngularJS, CSS3, HTML5)
* 4+ years of SQL experience (MySQL preferred)
* Experience developing RESTful Web Services, Web APIs, and micro-services.
* Integrating with a third-party system via RESTful APIs.
* 4+ years of solid experience with SQL and NoSQL-based solutions.
* Experience with AWS deployments.
* Troubleshoot and resolve issues in production and non-production environments.
* Ability to write clean, modular, reusable code (using design patterns) and experience with a unit-test-driven approach to development.

* Familiarity with Elasticsearch is an advantage
* Experience with Redis is an advantage

Responsibilities:

• To create new Exclusive Distributor
• Research & identify new market opportunities
• Maintain smooth relationship with the customer & be ready to fulfill their needs effectively.
• Setting new goals & new strategies to run the business & revenue growth.
• Arrange business meetings with prospective clients
• Promote the company’s products/services

Requirements:

• Bachelor’s Degree preferred
• Experience required at least 1-2 years in related field
• Strong convincing power
• Representative skill with communication
• Self-motivated & the ability to be motivated by target

Job Responsibilities:
• Design test plans, procedures, scenarios, and scripts to accurately assess new products or software updates according to customer requirements and company policies.
• Develop testing protocol for various aspects, such as usability, database impact, error and bug finding, regression testing, and implementation scenarios.
• Identify, analyse and create detailed records of problems that appear during testing, such as software defects, bugs, functionality issues, and output errors, and work directly with software developers to find solutions and develop retesting procedures.
• Track problems, resolutions, and bug fixes throughout testing and create a comprehensive database of defects and successful mitigation techniques.
• Create detailed, step-by-step documentation of test procedures for each phase or project as needed to ensure replicability, compliance with standards, and growth of company knowledge base.
• Provide frequent feedback to developers, including recommendations for improvements, evaluation of problems, potential solutions, and discussion of further test requirements.
• Design and implement automated testing tools when possible, and update tools as needed to ensure currency and accuracy.


Job Skills Required
• Experience in Automated and Manual QA Processes (Bug tacking/reporting, root-cause analysis, documentation...)
• Experience with Java, Git Source control, Selenium, Appium
• Experience with Web and Mobile testing frameworks/tools such as selenium, appium and selendroid on native and hybrid Android apps.
• Experience with designing and developing web and mobile test automation solutions on a framework level from scratch
• Experience with build tools, test harness and reporting tools such as Maven, Gradle, TestNG, JUnit, Extent report, Allure report
• Experience with debugging, troubleshooting android apps.
Familiarity with CICD pipeline will be an added advantage with the tools such as Travis CI, Circle CI


• Excellent time-management skills and commitment to meet deadlines.

Qualifications Required:
• Bachelor’s degree in engineering, information technology, computer science, or similar field
• Minimum 3 years of relevant work experience