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Software Support Engineer
Software Support Engineer
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Software Support Engineer

Abhishek Thakur's profile picture
Posted by Abhishek Thakur
3 - 7 yrs
₹9L - ₹14L / yr (ESOP available)
Remote only
Skills
skill iconJava
SQL
Debugging
skill iconSpring Boot
ORM
Communication Skills
L4

We are seeking talented, motivated engineers who will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business. 

 

As a Product Support Engineer, you will collaborate with the Engineering, Product and Support teams to ensure the designed product and service is fully operational with streamlined processes and procedures for addressing reported bugs and anomalies. Production Support Engineers will take ownership of resolving product issues through its life cycle and communication to multiple stakeholders. 


This is a programming role which requires a good understanding of Java along with solid debugging skills so complex workflows can be debugged and solved. You will own the code you push to production

 

To be successful, you must be an excellent team player and self motivated person who can carry out duties with minimal supervision.

 

Skills you need to have:

  • A good understanding of SQL

  • An understanding of Java and Java design patterns

  • L4 support

  • Good debugging and problem solving skills

  • Excellent communication

Bonus Skills:

  • An understanding of SpringBoot and ORM's

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Chargebee

Founded :
2010
Type :
Product
Size
Stage :
Raised funding

About

ChargeBee offers subscription billing solution for online SMEs. Apart from ready integration with 30+ payment gateways across the globe, ChargeBee helps businesses leverage alternate payment types for recurring transactions to collect money at much lower rates. ChargeBee delivers invoicing, automated notifications, coupon management, analytics etc to manage recurring billing. Some of the features that help differentiate ChargeBee are the ability to use custom fields, custom domain support with mobile compatible check-out pages. Its customers include Freshdesk, Kissflow, Soylent, VinylMePlease etc. Processing $100 million in annual transactions for its customers as of March 2015. Has an office in Los Angeles.
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Connect with the team

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Mohit Singh
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Durga Prasad
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Dyutismita Das
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Sanjay Sudhakar
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Joe Daniel
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Vinothini Sundaram
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Vasudevan Murugesan
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Arishya Banu
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Abhishek Thakur
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Nikhil Muralitharan
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Kripa Mahalingam
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Devi Shree
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Jayashree Vasudevan

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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