Engineering Head

Title: Assistant Project Manager (Hospitality Interiors)

Location: Navi Mumbai

Key Responsibilities:

Project Planning & Coordination:

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Develop detailed project plans for product procurement and delivery of material to jobsite.

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Coordinate with internal teams (design, procurement, logistics, finance, etc.) and external vendors.

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Oversee multiple supply chain projects simultaneously, ensuring timelines and budgets are met.

Client & Stakeholder Communication:

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Serve as the main point of contact for hospitality clients throughout the project lifecycle.

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Provide regular updates to stakeholders on progress, risks, and milestones.

Vendor & Supplier Management:

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Collaborate with approved vendors to ensure timely production and quality compliance.

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Evaluate supplier performance and support procurement team in sourcing decisions.

Logistics & Delivery:

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Manage the scheduling of shipments and delivery to hotels, resorts, or restaurant properties.

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Monitor and resolve any issues related to shipping, customs clearance, or last-mile delivery.

Quality Control & Compliance:

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Ensure products meet required quality and brand standards.

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Adhere to safety, sustainability, and compliance regulations relevant to hospitality supply.

Budget Management:

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Track project costs and variances against budget forecasts.

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Support cost-saving initiatives and report financials as required.

Issuing Sales Orders and Purchase Orders:

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Coordinate with vendors and internal stakeholders to facilitate the issuance of sales orders and purchase orders for materials and services.

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Raising payment timely payment request.

Excel Skills:

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Utilize advanced Excel skills to manage project data, track expenses, and generate reports for analysis.

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Prepare and share expediting reports and project related reports and share with the stake holders.

Bid Revisions:

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Coordinate bid revisions with vendors and internal stakeholders to ensure alignment with project requirements and budget constraints.

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Prepare Change Orders and creating budget for same.

Project Documentation & Close Out Report

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Maintain comprehensive documentation of project activities, including contracts, purchase orders, and correspondence with vendors.

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Prepare project close out reports.

Qualifications:

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Bachelor's degree in architecture, civil engineering, construction management, or a related field.

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3–5+ years of project management experience in hospitality, supply chain, procurement or site execution works in commercial or residential projects.

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PMP certification or equivalent is a plus.

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Knowledge of FF&E, OS&E, or hospitality procurement preferred.

Skills & Competencies:

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Strong organizational and time management skills.

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Proficiency in project management tools (e.g., MS Project, Monday.com, Asana).

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Excellent communication and negotiation skills.

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Analytical and problem-solving abilities.

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Ability to manage multiple projects under tight deadlines.

Requirements:

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Background in Civil/Architecture/Interior Design: Bachelor’s degree or equivalent experience in a relevant field.

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Excellent Communication Skills: Strong verbal and written communication skills in English, with the ability to interact effectively with internal teams and external vendors.

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Interiors Experience: Previous experience in interior design projects, with a solid understanding of materials, finishes, and construction processes.

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Estimation Experience: Proficiency in project estimation techniques, with the ability to accurately forecast costs and timelines.

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Excel Skills: Advanced proficiency in Microsoft Excel, including functions, formulas, and data analysis tools.

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Vendor Management: Demonstrated experience in coordinating with vendors, negotiating contracts, and resolving issues in a timely manner.

Review Criteria:

Mandatory:

• Strong Associate Manager – Customer Success, Account management Profile
• Must have 4+ years of overall experience with aleast 2+ Years in Customer Success role.
• Must have experience managing clients in the outside India market (Preferrably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)
• Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Preferred:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Role & Responsibilities:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate:

• 2-5 years of experience inthe internet/technologyindustry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

Perks, Benefits and Work Culture:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

• Strong technical skills on UiPath, and end to end UiPath offerings
• Understanding of workflow-based logic and hands on experience with RE-framework.
• Excellent communication skill is a must
• Basic programming/Scripting knowledge on VBA/VB/java/C# script is must
• Knowledge in cognitive automation with OCR tools, AI/ML skills is a plus.
• Excellent software development background with any of the following (C#, C++, Java, .NET) is a plus
• Experience working on other RPA tools/vendors is a plus
• Experience in the field of Bot development
• UiPath RPA developer advanced certificate must.

• Experience in developing enterprise grade Android Mobile Apps, NDK, and SDKs.
• Experience in Rest i.e SQLite, Faragments, Activities, Intents, Google API’s (FCM, MAP, Analytics, AdMob etc.).
• Experience in apps development with Payment gateway Integration and POS terminal like VeriFone/Ingenico/Pax.
• Experience on client-server application involving web service calling.
• Knowledge of Android Life Cycle and Threading Concepts.
• Knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
• Strong understanding of material design, memory management, files I/O, network protocols, concurrency, multi-threading etc.
• Strong understanding of OOPs fundamentals, Java, Kotlin, JSON, Android 5 and above.
• Knowledge in architecting large solutions using patterns, like MVVM, VIPER.
• Knowledge of different screen sizes,andandroid version classes compatibility.
• Knowledge of Third party libraries like Volly, Retrofit, ButterKnife, Picasso.
• Knowledge of XML, JSON parsing, GPS and Google Maps integration.
• Knowledge of Firebase Services Other Third-party Services.
• Understanding of code versioning tool, like Git.
• Familiarity with deploying Android apps to the Google Play Store and should have published at least five Android app.
• Knowledge of OPENGL.

What you need to have:

Looking for a go-getter, an ideal candidate with an entrepreneurial mindset, happy to wear multiple hats and jiggle between tasks.

Responsibilities:

• Day to day activities will include sales pitches, customer onboardings, Whatsapp Bot management, understanding customer pain points & devise quick hacks to resolve, be highly data-centric.
• Establish/Discover b2b strategic partnerships, carry out experiments, and do an analysis of conversions WoW, Customer acquisition cost, and so on.
• Definitely an interesting role to work on, opportunity to collaborate and learn multiple areas of operations and extensive knowledge capital.

• Responsible for design and architecture of functional prototypes and production ready systems
• Uses open source frameworks as appropriate Django Preferred
• Develops Python and JavaScript code as necessary
• Python development to support middleware for REST API
• Communicate technical concepts with trade offs, risks, and benefits
• Evaluate and resolve product related issues

• Demonstrable experience writing clean, thoughtfully crafted Python or PHP that scales
• Strong understanding of JavaScript, HTML, and CSS3
• Good understanding of REST API's and experience in building them.
• Experience on asynchronous request handling, partial page updates, and AJAX
• Proficient understanding of cross browser compatibility issues and ways to work around such issues
• Proficient understanding of code versioning tools, such as Git / Mercurial / SVN
• Good understanding of browser rendering behaviour and performance

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.