Tele caller

Junior System Administrator (VoIP/Telephony) / Telephony Engineer (Telecommunications)

No. of Positions - 1

We are looking for a Junior System Administrator (VoIP) / Telephony Engineer (Telecommunications) to join our Telebu's Communications engineering Team. The Telebuin will develop, implement and support IP Telephony related technologies including and not limited to IP Telephony, IVR platforms, Conferencing solutions, Voice engineering integration, Voice over IP (VoIP), Session Border Controllers (SBC), Session Initiation Protocol (SIP), WebRTC, and Public Switched Telephone Network (PSTN) gateways.

Responsibilities:

• Install & maintain Freeswtich and other SIP servers.
• Administration of SIP and Media Servers, Network/Protocol level debugging and testing, Contact center solutions, Troubleshoots and resolves complex problems.
• Provide IP Telephony and VoIP Subject Matter Expertise for Company and Company's managed service providers, manages 3rd party telecom carriers and providers.

Requirements:

• 3 years of hands-on industry experience in telecommunications
• Strong conceptualize knowledge and experience with telephony protocols like SIP, SDP, RTP, SRTP and audio/video codecs.
• In-depth working experience with Kamailio, Freeswitch, Any of the SIP stack (Sofia, reSIProcate, PJSIP, etc.), and Linux
• Experience in using the VoIP testing tools like Wireshark, VoIPMonitor, SIPp, SIPCapture, Homer etc.
• Strong understanding of implementing various network setups (Private VPNs, multi-zone secure connectivity etc)

Nice to have:

• Experience with virtualization/container related technologies (Xen, VMware vSphere / ESXi, Docker, Kubernetes)
• Hands on writing production quality code using any of the scripting languages like Python, Go, Erlang etc.
• Working knowledge in any NoSQL databases like MongoDB, Redis, Cassandra etc.
• Passionate about knowing everything about VoIP Protocol standards & related RFCs

About the Company:

Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity, and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections

Role Overview:

As a Senior Backend Developer, you will play a crucial role in the design, development, and optimization of our backend systems. You will be instrumental in building scalable, high-performance applications that support our business's needs. This role demands a deep understanding of backend technologies, database design, cloud infrastructure, and the ability to integrate a wide range of services and APIs.

Key Responsibilities

• Design and implement scalable, secure, and robust backend services and APIs.
• Lead the development of microservices architecture, ensuring optimal performance and scalability.
• Oversee the integration of third-party services and external APIs, including notification services like FCM.
• Develop and manage database schemas, optimizing for performance and scalability using MongoDB and Redis.
• Implement real-time data processing mechanisms for live updates and push notifications, utilizing technologies like Firebase.
• Manage cloud infrastructure and serverless functions on platforms such as AWS and GCP, ensuring efficient operations and cost management.
• Ensure the security of backend systems through robust authentication, authorization, data encryption, and adherence to best practices in data security and compliance.
• Work closely with the frontend team to integrate backend services and ensure a seamless user experience.
• Continuously evaluate and adopt new technologies and frameworks to improve the backend infrastructure.
• Mentor junior developers, fostering a culture of learning and growth within the team.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in backend development, with a strong portfolio of projects demonstrating expertise in NodeJS, ExpressJS, and asynchronous programming.
• Extensive experience with database design, optimization, and management using MongoDB and Redis.
• Proven track record in developing and managing REST APIs.
• Deep understanding of microservices architecture and real-time data processing.
• Solid experience with caching mechanisms and SQS management.
• Comprehensive knowledge of security principles, including authentication, authorization, and data encryption.
• Familiarity with compliance and data protection standards.
• Should have worked on scalable microservices architecture
• Experience with Lambda functions.
• Experience working with firebase
• Should have proven experience in mobile application development
• Should have working experience in sqs
• Have knowledge of elastic cache 
• Experience with cloud-native development and managing cloud infrastructure on AWS or GCP.
• Excellent problem-solving skills, with the ability to lead projects and collaborate effectively with cross-functional teams.
• Strong communication and leadership skills, with a passion for mentoring and driving technical excellence.
• Attach the link of mobile application worked on till date

Why Join Us?

• Opportunity to lead a cutting-edge project impacting users globally.
• Work in an environment that fosters innovation, collaboration, and professional growth.
• Competitive compensation, comprehensive benefits.

Ideal for candidates who would like to be part of the learning process across growing technologies and embark journey on a tech architect path. Very deep into technologies and eager to learn and adapt with technology advancement.

Essential Responsibilities :

- Study, Design, and prototyping of new technology implementation

- Work in Collaboration with teams

- Work on new technologies and solutions independently.

- Should be able to think out of the box and contribute towards project success

Must Have :

- Build pixel-perfect, smooth UIs across both Android and iOS mobile platforms.

- Leverage native APIs for deep integrations with both platforms.

- Diagnose and fix bugs and performance bottlenecks for performance that feels native

- 3rd party Native SDK integrations

- Maintain versioning on the application and releases

Good to have:

- Knowledge of DevOps

Job Description: Business Development Manager

Position Overview:

As a Business Development Manager, you will play a pivotal role in driving the growth and success of our company. You will lead a dynamic team of Business Development Associates and Executives, overseeing their day-to-day activities and ensuring that they achieve their assigned targets. Your primary responsibility will be to cultivate and nurture relationships with both new and existing clients, understanding their unique needs and providing tailored solutions to meet their requirements. Additionally, you will be responsible for strategizing and implementing initiatives to expand our client base and increase revenue.

Key Responsibilities:

1. Lead Generation and Relationship Building:

Receive leads from the company and actively engage with potential clients to build and maintain strong business relationships. Understand clients' needs, challenges, and goals to recommend suitable products or services.

2. Sales Process Management:

Guide clients through the sales funnel by negotiating terms, addressing objections, and providing necessary support to facilitate the closing of deals. Utilize effective sales techniques to maximize conversions and achieve sales targets.

3. Client Feedback and Database Management:

Record client feedback, preferences, and interactions in a comprehensive database. Use this information to tailor future interactions and improve customer satisfaction levels. Maintain accurate records of client communications and transactions.

4. Team Leadership and Management:

Supervise a team of 10-15 Business Development Associates and Executives, providing mentorship, guidance, and support to help them achieve individual and team targets. Conduct regular performance evaluations and provide constructive feedback for professional development.

5. Strategic Planning and Execution:

Collaborate with senior management to develop strategic plans for business development and client acquisition. Implement initiatives to enhance market presence, generate leads, and drive revenue growth.

6. Meeting Facilitation and Reporting:

Conduct daily morning meetings to align team objectives, communicate targets, and provide updates on performance metrics. Prepare regular reports on sales activities, pipeline status, and revenue projections for management review.

Qualifications and Skills:

- Bachelor's degree in Business Administration, Marketing, or related field.

- Proven experience in business development, sales, or a related role.

- Strong interpersonal and communication skills.

- Ability to understand client requirements and propose suitable solutions.

- Leadership qualities with the ability to motivate and inspire a team.

- Proficiency in CRM software and Microsoft Office Suite.

- Excellent organizational and time management skills.

Join us in this exciting opportunity to drive business growth and make a significant impact in the industry!

• To analyze content marketing metrics and come up with suggestions/solutions make changes as needed that result in the overall growth of the team and content performance
• Regularly audit the content published on various platforms to maintain the content quality standards as per expectations
• To prepare and own content calendar for the content marketing team
• To create content marketing campaigns to drive leads and subscribers; Use SEO best practices to generate traffic to our site to search industry-related topics (combining online sources, interviews, and studies)
• To regularly produce various content types, including email, social media posts, newsletters, videos, blogs, and white papers
• To write clear marketing copy to promote our products/services
• To prepare well-structured drafts using Content Management Systems
• To proofread and edit blog posts before publication
• To coordinate with marketing and design teams to illustrate articles
• To conduct extensive keyword research and use SEO guidelines to scale web traffic
• To ensure all-around consistency (style, fonts, images, and tone)
• To actively manage and promote the company’s blog, and pitch articles to relevant third-party platforms
• To review & edit content produced by other members of the team and collaborate with other departments to create innovative content ideas

Technical Skills:

• Hands-on experience with JavaScript/TypeScript ( NodeJS & ExpressJS) in) Development on both client and server-side
• Proficiency in HTML, CSS and front end frameworks(Angular 7, AngularJS) 
• Having experience in building a responsive web design
• Experience with MongoDB and good knowledge in database concepts
• Experience with web frameworks like ExpressJS
• Developing secure Node.js end points using Passport, JWT, OAuth, and related technologies.
• Knowledge in Restful API Design
• Knowledge in unit testing tools like Karma, Jasmine etc..
• Experience with Version control systems like GIT and knowledge in GIT branching is necessary.
• Knowledge in continuous integration
• Strong object-oriented knowledge in any platform is a plus
• Proficiency and hands-on experience with one or more of the following: Backbone / KnockoutJS / EmberJS / ReactJS is a plus
• Knowledge in payment gateway integration is a plus

Responsibilities:

• Working with an Agile Scrum team using tools such as JIRA.

• Involving in writing functional specifications and technical documentation

• Working with the peer developers and writing good quality codes and release features

• Participation in internal code reviews

• Direct interaction with the client