Lead generation

Location: Mumbai

Department: International Business Relations

Industry: Financial Services / Proprietary Trading

Experience Level: Entry-level / Fresher-friendly

Position Overview Are you passionate about global markets, trading strategies, and client relations? We are looking for a sharp, finance-savvy Business Coordinator who will be the first point of contact for our international clients – including top-tier traders and researchers from across the globe. This role blends client-facing communication, market intelligence, and business strategy. As the bridge between clients and leadership, you'll be responsible for profiling client strategies, building strong relationships, and translating insights into actionable inputs for our management team.

Key Responsibilities

• Client Engagement & Strategy Mapping
• Represent the firm during introductory meetings with international clients.
• Understand and map out their trading styles, strategies, and business needs.
• Build lasting professional relationships with traders, quants, and fund managers.
• Business Analysis & Reporting
• Gather detailed insights on client portfolios, market behavior, and trading logic.
• Prepare structured reports and strategic briefs for senior management.
• Maintain well-documented, real-time client interaction logs.
• Meeting & Communication Management
• Coordinate internal and external meetings, ensuring smooth handovers to management.
• Liaise with HR and internal teams to ensure timely follow-ups and client tracking.
• Market Intelligence & Research
• Interact with traders, analysts, and financial researchers to stay updated on market trends.
• Relay valuable intelligence to the management to inform growth strategies.
• Relationship Management
• Proactively address client inquiries and concerns with professionalism.
• Drive high levels of client satisfaction, fostering trust and long-term partnerships.

Who Should Apply?

• If you are pursuing or have completed: MBA in Finance (Full-time or Online) BAF, BBA (Finance), BMS (Finance) Or any finance-related degree with an interest in trading, markets, or client engagement And you have:
• Strong foundational knowledge of financial markets and trading instruments
• Excellent communication and interpersonal skills
• A flair for breaking down complex ideas into simple, structured reports
• Proficiency in MS Office (especially PowerPoint & Excel); familiarity with CRM tools is a bonus Key Skills & Competencies Analytical thinking & financial acumen
• Business communication & client rapport building
• Organizational efficiency & multitasking
• Cultural awareness & global mindset

Why Join Us?

1. Work with a globally diverse clientele and fast-paced financial professionals.
2. Be at the forefront of trading intelligence and strategic business communication.
3. Gain exposure to real-world markets, high-stakes decision-making, and global trading ecosystems
4. Grow with a company that values initiative, learning, and ownership.

Lead Generation & Sales

·        Identify and approach potential clients through cold calling, field visits, networking, and digital outreach.

·        Present and pitch our QR code solutions to local businesses, retailers, service providers, and event organizers.

Product Promotion

·        Conduct product demos and presentations to explain the benefits of our smart QR code system.

·        Educate clients on how Google reviews and digital engagement can enhance their business visibility and credibility.

Customer Relationship Management

·        Build and nurture relationships with new and existing customers.

·        Handle customer inquiries, provide support, and resolve issues to ensure a positive client experience.

Campaign Execution

·        Plan and implement local marketing campaigns to drive product awareness and adoption.

·        Represent company at events, exhibitions, and community forums.

Sales Reporting & CRM

·        Track personal sales performance against targets.

·        Maintain accurate customer data and interactions in CRM tools.

·        Submit regular activity and performance reports to management.

Market Feedback

·        Stay updated on competitor offerings, industry trends, and customer preferences.

·        Share insights with the product and marketing teams to help improve offerings

Job Summary:

We are looking for a dynamic and driven Talent Acquisition Specialist to join our HR team. In this role, you will be responsible for identifying, attracting, and hiring top talent to meet the company’s staffing needs. You will collaborate with hiring managers to understand workforce requirements and implement effective recruiting strategies that align with business goals.

Key Responsibilities:

• Partner with hiring managers to understand job requirements and desired candidate profiles.
• Create and post compelling job descriptions across various job boards and social media platforms.
• Source candidates through various channels including job boards, LinkedIn, employee referrals, and networking events.
• Screen resumes, conduct phone interviews, and schedule interviews with hiring teams.
• Manage the end-to-end recruitment process, ensuring a positive candidate experience.
• Maintain and update applicant tracking systems (ATS).
• Build a talent pipeline for current and future hiring needs.
• Participate in employer branding initiatives and job fairs.
• Track recruitment metrics to optimize hiring efficiency (e.g., time-to-hire, cost-per-hire).
• Ensure compliance with all employment laws and company policies.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 2+ years of experience in recruiting or talent acquisition, preferably in [industry].
• Strong understanding of full-cycle recruiting and sourcing techniques.
• Familiarity with ATS software (e.g., Greenhouse, Lever, Workday).
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work in a fast-paced, dynamic environment.

Job Purpose and Impact:

The Enterprise Resource Planning (ERP) Engineering Supervisor will lead a small engineering team across technology and business capabilities to build and enhance modern business applications for ERP systems in the company. In this role, you will guide team in product development, architecture and technology adherence to ensure delivered solutions are secure and scalable. You will also lead team development and cross team relationships and delivery to advance the company's engineering delivery.

Key Accountabilities:

• Lead a team of engineering professionals that design, develop, deploy and enhance the new and existing software solutions.
• Provide direction to the team to build highly scalable and resilient software products and platforms to support business needs.
• Provide input and guidance to the delivery team across technology and business capabilities to accomplish team deliverables.
• Provide support to software engineers dedicated to products in other portfolios within ERP teams.
• Partner with the engineering community to coach engineers, share relevant technical approaches, identify new trends, modern skills and present code methodologies.

Qualifications:

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in a related field or equivalent experience
• Minimum of four years of related work experience

PREFERRED QUALIFICATIONS:

• Confirmed hands on technical experience with technologies including cloud, software development and continuous integration and continuous delivery
• 2 years of supervisory experience
• Experience leading engineers in the area of ERP basis, Code Development (ABAP, HTML 5, Python, Java, etc..), or Design Thinking.

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

Requirements:
Good working knowledge of Adobe XD
Pay attention to details
Distill simplicity from complex user requirements
Excellent verbal, written, and communication skills