Data Visualization

Role & Responsibilities

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustlingexperience ina highgrowthinternet startup/ technologycompany. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

Ideal Candidate

• Strong Manager – Customer Success, Account management Profile
• Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
• Mandatory (Experience 2) – Must have 3+ years of experience in AdTech industry
• Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
• Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
• Mandatory (Company): Candidate should have worked in AdTech Companies in last 3 years..
• Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
• Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
• Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
• Preferred (Education) – B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Preferred (Experience 1) – Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Preferred (Experience 2) – Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

Perks, Benefits and Work Culture

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

Beyond Work:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

We are looking for a Senior Backend Engineer with a strong background in building distributed, scalable, and high-performance backend systems. The ideal candidate has 6+ years of backend engineering experience, including 3+ years in microservices or distributed architecture, and deep expertise in Python, FastAPI, PostgreSQL, Redis, and async I/O patterns.

The candidate will own backend services end-to-end — from architecture and design to implementation, optimization, and production support — while working closely with cross-functional teams to deliver mission-critical systems.

Key Responsibilities

1. Backend Architecture & Development

• Architect, design, and implement backend services using Python (preferably FastAPI) with clean, maintainable, and scalable code.
• Develop microservice components, service communication layers, and distributed workflows.
• Build APIs and backend modules optimized for performance, fault tolerance, and low latency.

2. Distributed Systems & Scalability

• Design and maintain distributed systems capable of handling high throughput and large-scale operations.
• Implement inter-service communication patterns (REST, event-driven, message queues, pub/sub).
• Ensure system resiliency through redundancy, graceful degradation, and autoscaling strategies.

3. Asynchronous & Event-Driven Architecture

• Build async workflows, background tasks, and pipeline services leveraging asyncio or async frameworks.
• Develop event-driven components including producers, consumers, and event processors.
• Optimize I/O-heavy operations to maximize concurrency and throughput.

4. Data Storage, Pipelines & Caching

• Design relational schemas, write optimized SQL queries, and work with PostgreSQL performance tuning (indexes, partitions, query planning).
• Implement caching strategies, rate limiting, distributed locks, and session storage using Redis.
• Build data validation pipelines and compliance-driven data flows ensuring data correctness and auditability.

5. Security, Reliability & Observability

• Implement authentication, authorization, encryption, and secure API practices.
• Build monitoring, alerting, metrics, and tracing systems using modern observability tools.
• Diagnose production issues, identify bottlenecks, and drive long-term fixes and improvements.

6. Code Quality & Technical Leadership

• Conduct detailed code reviews and ensure engineering best practices across the team.
• Participate in technical roadmap planning, architectural discussions, and system design decisions.
• Mentor junior and mid-level engineers; drive a culture of technical excellence and ownership.

Required Qualifications

• 6+ years backend engineering experience.
• 3+ years building microservices or distributed systems.
• Strong expertise in Python and frameworks like FastAPI (or Flask/Django with async exposure).
• Deep understanding of async I/O, concurrency models, and asynchronous programming in Python.
• Strong experience with PostgreSQL (schema design, advanced queries, optimization).
• Hands-on experience with Redis for caching, queues, session management, and distributed patterns.
• Experience with event-driven architectures, message processing, or streaming systems.
• Solid understanding of system design, scalability principles, and API lifecycle management.
• Experience working with CI/CD pipelines, containerization (Docker), and cloud environments.

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team.

A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

Job Description: 

• Experience in Core Java, Spring Boot.

• Experience in microservices.

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2

• Good knowledge of multi-threading

• Basic working knowledge of Unix/Linux

• Excellent problem solving and coding skills in Java

• Strong interpersonal, communication and analytical skills.

• Should be able to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen hassuccessfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

Hiring: Sales Engineer – Cosmetic & Pharma Machinery

 📍 Ghatkopar, Mumbai (North) | 💼 Sales & Marketing | 💰 Salary: Negotiable

 📌 Experience: 2+ Years | Qualification: Diploma/Graduation in Engineering

We’re looking for a Sales Engineer with 3–5 years of experience in Cosmetic or Pharma machine sales.

🔹 Build & maintain client relationships

 🔹 Understand customer needs & recommend solutions

 🔹 Present products, prepare proposals & close deals

 🔹 Coordinate with internal teams for smooth execution

 🔹 Represent the company at events & exhibitions

 🔹 Achieve sales targets & provide post-sales support

💡 Strong technical understanding, communication & negotiation skills required. Willingness to travel.

Finance Executive (UK Payroll)

Location: Mohali

Experience: 2+ Years (UK Payroll)

Qualification: B.Com / M.Com / MBA (Finance)

Salary: ₹3.6 – ₹6 LPA

Responsibilities:

• End-to-end UK payroll processing (weekly/bi-weekly/monthly)
• Ensure compliance with HMRC, PAYE, NI, pensions & statutory payments
• Handle RTI submissions, P45, P60, starters & leavers
• Resolve payroll queries
• Support Accounts Payable & Purchase Ledger activities

Requirements:

• Hands-on experience with UK Payroll
• Knowledge of Xero or Sage 200 (mandatory)
• Good accounting & Excel skills
• Strong attention to detail

Shift: UK shift | UK Bank Holidays

Requirements

• 3+ years work experience with production-grade python. Contribution to open source repos is preferred
• Experience writing concurrent and distributed programs, AWS lambda, Kubernetes, Docker, Spark is preferred.
• Experience with one relational & 1 non-relational DB is preferred
• Prior work in the ML domain will be a big boost

What You’ll Do

• Help realize the product vision: Production-ready machine learning models with monitoring within moments, not months.
• Help companies deploy their machine learning models at scale across a wide range of use-cases and sectors.
• Build integrations with other platforms to make it easy for our customers to use our product without changing their workflow.
• Write maintainable, scalable performant python code
• Building gRPC, rest API servers
• Working with Thrift, Protobufs, etc.