SAP UI5 Consultant

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Job Purpose and Impact

The DevOps Engineer is a key position to strengthen the security automation capabilities which have been identified as a critical area for growth and specialization within Global IT’s scope. As part of the Cyber Intelligence Operation’s DevOps Team, you will be helping shape our automation efforts by building, maintaining and supporting our security infrastructure.

Key Accountabilities

• Collaborate with internal and external partners to understand and evaluate business requirements.
• Implement modern engineering practices to ensure product quality.
• Provide designs, prototypes and implementations incorporating software engineering best practices, tools and monitoring according to industry standards.
• Write well-designed, testable and efficient code using full-stack engineering capability.
• Integrate software components into a fully functional software system.
• Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
• Proficiency in at least one configuration management or orchestration tool, such as Ansible.
• Experience with cloud monitoring and logging services.

Qualifications

Minimum Qualifications

• Bachelor's degree in a related field or equivalent exp
• Knowledge of public cloud services & application programming interfaces
• Working exp with continuous integration and delivery practices

Preferred Qualifications

• 3-5 years of relevant exp whether in IT, IS, or software development
• Exp in:
•  Code repositories such as Git
• Scripting languages (Python & PowerShell)
• Using Windows, Linux, Unix, and mobile platforms within cloud services such as AWS
• Cloud infrastructure as a service (IaaS) / platform as a service (PaaS), microservices, Docker containers, Kubernetes, Terraform, Jenkins
• Databases such as Postgres, SQL, Elastic

Job Description

We are looking for a ROR developer. If you're a creative problem solver who is eager to develop amazing products and hungry for a new adventure, a word class workplace is waiting for you.

• Production experience in Ruby.
• A completed technical degree in Computer Science or any related fields.
• 3+ years of professional product development experience.
• Being comfortable with microservices architectures, API-based
• You are a pragmatic programmer who understands what is needed to get things done.
• Problem solving and collaborative mindset.
• Experience working with DevOps (Docker, Kubernetes, Terraform).
• Experience with AWS (RDS, DDB, Lambda, CW, EC2, SQS, SNS, Cognito, Kinesis).
• Experience with performance improvements (Caching Techniques, SQL Query Optimization, Performance monitoring and profiling.
• Deep understanding of service-oriented and microservices architectural patterns, troubleshooting methods and best practices.
• Takes end to end ownership of the development and operation of complete features.

We are currently looking for a Senior QA Engineer to join our fast-growing QA team. With our Product Engineering team rapidly iterating and deploying new code, our Test Engineers drive the crucial effort of designing automated test suites that are reliable and maintainable. This team is tasked with ensuring the automated testing of Socure’s existing code and developing thorough test approaches for new features and products. 

This role reports directly to our Director of QA, and will be based in Chennai, India. If you are someone who is motivated by solving problems and improving efficiencies, apply now! 

• Work closely with the rest of the Engineering team to deliver high quality products in an agile development environment
• Participate in product design discussions and sprint planning meetings
• Participate in full cycle SDLC: initial design, test implementation, identifying bugs, verifying bug fixes and production release
• Design and write comprehensive test plans and test cases for releases
• Perform manual and automated testing for REST web service APIs / web applications
• Build and enhance automated test suites and test harnesses
• Improve and maintain high coverage of regression automated tests
• Improve and innovate the tooling to run tests reliably and efficiently
• Test and verify requirements of newly implemented code by Engineering for Data Scientists
• Perform statistical analysis on project data for Data Science

• 5+ years of experience with testing, test automation and development
• Strong experience in designing and reviewing test plans and test cases
• Solid experience in both manual and automated testing for REST web service APIs and/or web applications
• Experience in automation frameworks, like testNG, Selenium or Cypress
• Strong coding skills in programming languages like Java, Scala or Javascript
• Experience working in an agile development environment
• Capable of comprehending and contributing to high level requirements and designs
• Good understanding of Linux / Unix platform

• Prior experience with Amazon Web Service (AWS)

We are looking for a bright and exceptional Engineering Manager to join our Hyderabad based Technology team. The role involves building complex next generation product used by our clients and architecting solutions to support new technical and business initiatives.

What you’ll do: • Manage, design, execute and take complete responsibility for the delivery and maintenance of software projects/products • Help the team translate the business requirements into R&D tasks • Work with business groups to outline project deliverables and manage the roadmap of the R&D tasks • Work with Technical Relationship managers to understand the client initiated R&D requests • Act as a point of contact for managing and driving production defects to resolution • Tailor processes to help manage time-sensitive issues and bring them to appropriate closure • Engage and manage team of highly talented technologists, and aid in them grow professionally with regular mentoring

What you’ll need: • A bachelor’s degree in Computer Science with 8+ years of experience, fintech domain is a plus • Demonstrated track record of end-to-end delivery of enterprise-grade software • Strong technology acumen, knowledge of software engineering process, design knowledge and architecture intelligence • Superior project management skills to ensure high-quality and timely solution delivery

• Attention to detail and quality, and the ability to work well in and across teams • Ability to advocate & influence multiple stakeholders • Excellent analytical and reasoning skills • Ability to learn new domains and deliver output • Experience leading a team of highly skilled engineers • Strong communication skills

Members of the Arcesium Company Group do not discriminate in employment matters on the basis of sex, race, colour, caste, creed, religion, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class.