- To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette.
- The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.
- Contact potential clients telephonically.
- Read the prepared script when pitching the company's products and services.
- Provide any information that the client requests.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Title - SDET (Selenium, Java)
CTC- 25-30LPA
Experience - 5-12 Years
Location - Pune
Working Mode - Hybrid
Qualification - Any Computer Degree
Requirements:
- Proficiency in test automation with Java Strong experience in test automation of web and mobile applications, and/or middleware (APIs and Services).
- Strong experience in automation tools like Selenium, Selenium Webdriver, Appium, SoapUI, RestAssured
- Strong experience in BDD approaches and relevant tools such as Cucumber
- Experience in automation of functional testing (Smoke/Sanity, Regression tests), Stability testing, Performance KPI testing
- Ability to implement continuous integration and build automation systems, such as Azure DevOps, Jenkins, Bamboo, Octopus, etc.
- Knowledge of cloud-based platforms such as Perfecto, Source Lab etc for test automation.
- Experience in relational databases and No-SQL databases
- Understanding of IOT Domain, Microservice architecture, Containers, Kubernetes, MQTT, Message Queues
- Experience with testing of cloud-hosted applications, SaaS
- Experience in architecting, and implementing solutions/frameworks for front-end and APIs
- Experience with Test Management, Bug Tracking, and Collaboration tools (e.g. Testrail, Jira, Confluence)
- Experience with Source Code Management Tools (e.g. Git, Azure DevOps, TFS, RTC).
Document Customer Interactions: Accurately record customer interactions, issues, and resolutions in our CRM system.
Escalate Complex Issues: Escalate complex or unresolved issues to the appropriate team or supervisor.
Provide Product/Service Information: Educate customers on our products and services, and guide them through using our platform.
Process Orders and Returns: Assist customers with placing orders, processing returns, and managing their accounts.
Gather Customer Feedback: Collect and analyze customer feedback to identify areas for improvement.
Maintain Product Knowledge: Stay up-to-date on product updates, company policies, and industry trends.
Meet Performance Metrics: Achieve and maintain established performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Contribute to Team Goals: Collaborate with team members to achieve departmental goals and improve overall customer support processes.
Create Knowledge Base Articles/FAQ's: Depending on the role, you may be asked to create content to aid in customer self service.
Responsible for making outbound calls and regular follow up on leads assigned.
Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
Understand the Customer requirements, encourage them to upgrade / renew the packages.
Candidate must have good communication skills.
Candidate must be presentable.
Can Join Immediately.
Any graduate with expert convincing skills.
MCS is seeking a meticulous and detail-oriented Quality Analyst to join our team. As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and efficiency in our products or services. Your primary responsibility will be to assess and evaluate processes, identify areas for improvement, and develop strategies to enhance quality across all aspects of our organization.
Responsibilities
- Develop and implement quality assurance standards, procedures, and methodologies to ensure consistency and excellence in our products, services, or processes.
- Conduct comprehensive evaluations and audits of products, services, or processes to identify deviations, defects, or areas of improvement.
- Maintain detailed records of quality assessments, findings, and recommendations.
- Create and update quality documentation, including standard operating procedures.
- Investigate the root causes of quality issues and collaborate with relevant teams to implement corrective and preventive actions.
- Provide guidance and training to teams and employees on quality standards, best practices, and continuous improvement methodologies.
- Establish feedback mechanisms and channels for employees and customers to report quality-related concerns or suggestions for improvement.
- Prepare and deliver regular reports on quality performance, highlighting areas of success and areas requiring attention.
- Ensure that our processes and products adhere to relevant industry standards, regulations, and compliance requirements
- Drive a culture of continuous improvement by identifying opportunities to streamline processes and enhance quality.
Qualifications:
- Bachelor's degree or Master's degree in a relevant field (Quality Management, Business, Engineering, etc.)
- Proven experience in quality assurance or quality control, preferably in a similar industry.
- Strong analytical and problem-solving skills.
- Proficiency in quality management tools and methodologies (e.g., Six Sigma, Lean, ISO standards).
- Excellent communication skills.
- Attention to detail and a commitment to precision.
- Ability to work collaboratively with cross-functional teams.
- Familiarity with quality management software and tools.
If you have a keen eye for detail, a passion for process improvement, and the ability to drive positive change, we invite you to apply. This role offers the opportunity to make a significant impact on our organization's quality standards and contribute to our ongoing success. Apply today to be a part of our quality-driven team!
Responsibilities;
● Analyze financial data related to loan requests.
● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.
● Record loan denials and specific basis for declining application.
● Monitor and report noncompliance with loan covenants.
● Maintain client relationships and provide superior customer service.
● Assist with technical underwriting issues and questions.
● Review loan documentation and vendor reports to identify signs of fraudulent activity.
● Develop and implement underwriting policies and procedures
Our client is an IoT-enabled startup that helps businesses optimize and digitize their logistics operations. It is effectively streamlining a highly unorganized logistics space with a blend of cost-effective hardware and intelligent software and analytics.
Some of India’s renowned brands like Myntra, Flipkart, Philips, Xiaomi and others have used this innovative SaaS platform to successfully eliminate uncertainties in their supply chain.
Founded by a team of IIT Kharagpur dropouts, this Bengaluru-based location intelligence company has raised funding from angel investors of IP Ventures. It has over 100 customers and has already tracked lakhs of trips.
This platform is disrupting the supply chain & logistics operations of businesses which is heavily reliant on manual methods.
As a Sales Development Representative, you will be responsible for the addition of new accounts into the Sales Funnel.
What you will do:
- Researching Key Accounts in the Target Industry and mapping Decision Makers in each account
- Maintaining and expanding the Company's database of prospects within the assigned territory
- Going Hammer and Tongs in extracting Contact Details of the prospects from various tools
- Effectively establishing the first level of connection with the Decision Makers through email/LinkedIn/Calls
- Qualifying Prospect requirements, mapping the requirements to the company’s product offerings, scheduling VCs, and routing the opportunity to Account Executives
- Maintaining a healthy pipeline of prospects on CRM throughout
- Owning and exceeding sales development targets
- Constantly evaluating for Sales Enablement tools to potentially pace up unlocking new opportunities
Desired Candidate Profile
What you need to have:- 1+ year experience in Lead Generation/Customer Facing Roles
- Experience in SaaS is a Plus
- Experience in IoT/Technology is a Plus
- Experience in Logistics and Supply Chain is a Plus
- Great Communication Skills (Verbal and Written - Emails, LinkedIn and WhatsApp)
- Basic Understanding of Sales and Lead Generation Process, Contact Extraction Tools, and LinkedIn
- Experience working with Hubspot or similar CRM
- Ability to effectively communicate with decision makers and end users
- Multilingual proficiency - English, Hindi
- Problem-solving aptitude
- Strong phone presence and ability to make several calls during the day
Java
Spring BootMust have experience / knowledge in Cluster Management Frameworks(e.g., Spark), Kafka,ElasticSearch, Docker, Kubernetes and database, build-and-test(preferred).
Must have hands-on experience with Java, Spring Boot & Hibernate
Must have good experience with Cloud (AWS/Azure/GCP)
Demonstrate project management skills
Experience with customer facing and handling customer expectations
Must have excellent verbal and written communication skills
Skills:
Java
very strong on Spring frameworks
Hibernate
Relational Database (Pref PostgresQL)
AWS / Azure
PHP
CodeIgniter
Javascript
Amazon Web Services (AWS)· Knowledge on Angular and Node.Js(Stack) would be beneficial
· Demonstrated proficiency with LAMP architecture (Linux, Apache, MySQL, PHP)
· Demonstrated proficiency with scripting – Python/Perl.
· Must be well versed in MVC architecture.
· Hands on experience with MySQL (Indexing, Scaling)
· Good understanding of RESTful API development
· Good in Bootstrap and Responsive web development.
· Expert level Object Oriented Design, and MVC (Multi-Tier Architecture/ Framework)
· Good understanding of R Programming, Solr, Sphinx a plus
· Good understanding of NoSQL, MongoDB a plus
Android Development
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Full Stack Developer - Averlon