Tele Caller

Role & Responsibilities

Responsible for ensuring that the architecture and design of the platform remains top-notch with respect to scalability, availability, reliability and maintainability

Act as a key technical contributor as well as a hands-on contributing member of the team.

Own end-to-end availability and performance of features, driving rapid product innovation while ensuring a reliable service.

Working closely with the various stakeholders like Program Managers, Product Managers, Reliability and Continuity Engineering(RCE) team, QE team to estimate and execute features/tasks independently.

Maintain and drive tech backlog execution for non-functional requirements of the platform required to keep the platform resilient

Assist in release planning and prioritization based on technical feasibility and engineering constraints

A zeal to continually find new ways to improve architecture, design and ensure timely delivery and high quality.

Role: Social Media Manager

Exp: 3+ Years

Salary: up to 60K

Key responsibility areas of a Social Media Manager:

1. Ideation and strategy for the allocated brands

2. Smooth execution of the strategy and working with team on content creation

3. Conduct morning meetings each day with your team

4. Grooming and training the team

5. Review all the social media accounts on a monthly/weekly basis.

6. Coordinating with all other departments for execution of design, content, blogs and all the technology related requirements

7. Setting processes for smooth work-flow and follow the existing structure without errors

8. Creating and nurturing a positive and inspiring work environment for all the team members

9. Client liaisoning and providing clients with the best customer experience

Job description

We are seeking a highly skilled and experienced IT Department Head with strong communication skills, a technical background, and leadership capabilities to manage our IT team. The ideal candidate will be responsible for overseeing the organization's IT infrastructure, ensuring the security and efficiency of our systems, and maintaining compliance with relevant industry standards. The role requires an

in-depth understanding of cloud technologies , server management, network security, managed IT services, and strong problem-solving capabilities.

Key Responsibilities:-

The Information Technology Manager is a proactive and hands-on IT Manager to oversee and evolve our technology infrastructure

· In this role, the Manager will manage all aspects of our IT operations, from maintaining our current tech stack to strategizing and implementing future developments

· This position will ensure that our technology systems are modern, secure, and efficient, aligning IT initiatives with our business goals

· IT Strategy & Leadership: Develop and execute an IT strategy that supports the company's objectives, ensuring scalability and security

· Infrastructure Management: Oversee the maintenance and optimization of our Azure Cloud infrastructure, AWS Cloud, and Cisco Meraki networking systems

· Software & Systems Administration: Manage Microsoft 365 administration.

· Cybersecurity: Enhance our cybersecurity posture using tools like Sentinel One, Sophos Firewall and other tools

· Project Management: Lead IT projects, including system upgrades and optimizations, ensuring timely delivery and adherence to budgets

· Team Leadership: Mentor and guide a small IT team, fostering a culture of continuous improvement and professional development

· Vendor Management: Collaborate with external vendors and service providers to ensure optimal performance and cost-effectiveness

· Technical Support: Provide high-level technical support and troubleshooting for IT-related issues across the organization and client in USA Other duties as needed

· IT Audit & Compliance: Conduct regular audits to ensure IT processes are compliant with security regulations and best practices (GDPR, SOC2, ISO 27001), ensuring readiness for internal and external audit.

· Documentation: Maintain thorough and accurate documentation for all systems, processes, and procedures to ensure clarity and consistency in IT operations.

Preferred Skills:-

. Experience with SOC 2, ISO 27001, or similar security frameworks.

. Experience with advanced firewall configurations and network

architecture.

Job Type: Full-time

Benefits:

• Paid sick time

Shift:

• Day shift

Work Days:

• Monday to Friday

Experience:

• IT management: 2 years (Required)

Work Location: In person

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

We are looking for an experienced and dynamic HR Manager to join our team in Noida. The ideal candidate will have a proven track record in human resources, with a strong understanding of best practices, employment laws, and employee engagement strategies. The HR Manager will play a key role in developing and implementing HR initiatives that align with our company's goals and values. Responsibilities: • Develop and implement HR strategies and initiatives aligned with the overall business strategy • Manage the recruitment and selection process, including sourcing, interviewing, and onboarding new employees • Oversee performance management systems to ensure fair and consistent evaluations • Develop and monitor HR policies and procedures to ensure compliance with relevant laws and regulations • Handle employee relations, including conflict resolution, disciplinary actions, and grievance procedures • Plan and conduct employee training and development programs • Manage compensation and benefits programs, including salary benchmarking and employee benefits administration • Maintain employee records and ensure all HR systems are up to date • Foster a positive and inclusive work environment that promotes employee well-being and engagement • Stay updated on HR trends and best practices to continuously improve HR processes Requirements: • Bachelor's degree in Human Resources Management or a related field; Master's degree preferred • Proven work experience as an HR Manager or similar role, preferably in market research or related industry • In-depth knowledge of Indian labor law and HR best practices • Strong leadership and interpersonal skill

Join Our Growing Team!

Are you a proactive and driven individual with a passion for forging new business relationships and driving growth? We're seeking a Business Development Specialist to play a crucial role in expanding our market presence and driving revenue. If you're enthusiastic, results-oriented, and love connecting with clients, this could be the perfect opportunity for you!

No of Positions : 3

JOB RESPONSIBILITIES:

Prospecting: Identifying potential clients and new business opportunities to find prospects that fit the company's target customer profile.

Consultative Selling: Engaging with prospects in a consultative manner, understanding their needs, challenges, and goals. Then tailoring the sales pitch to demonstrate how the company's products or services can solve specific business problems.

Product Knowledge: Developing a deep understanding of the company's products or services, their features, benefits, and competitive advantages. The sales team must effectively communicate this information to potential clients.

Negotiation and Closing Deals: Negotiating terms, pricing, and contractual agreements with clients. The sales team works towards closing deals and getting contracts signed.

Sales Pipeline Management: Managing the sales pipeline, tracking leads and deals at various stages of the sales process. The team ensures the pipeline is healthy and sales targets are met.

Sales Reporting: Keeping track of sales metrics and performance and reporting on progress to sales management and relevant stakeholders.

Collaboration with Marketing and Customer Engagement Teams: Working closely with the marketing team to align sales strategies with marketing efforts. Additionally, collaborating with the customer engagement team to ensure a seamless customer experience.

PRE-REQUISITES:

Minimum 2-3 years of Sales Experience with B2B / SAAS Industry

Excellent Communication Skills (English & Hindi | 3rd Language will be an added advantage)

Ability to handle pressure and meet deadlines

Excellent time management

If interested kindly share your updated resume

Don't miss out on this exciting opportunity to drive growth and success at ICT Circles. Apply now and let's embark on this journey together!

#JoinTheTeam #BusinessDevelopmentExpert