Tele Caller

ABOUT INCRUITER

InCruiter is a fast-growing AI-powered Stack Interview Intelligence Platform helping organizations hire smarter and faster using automation and AI-driven intelligence. With six products spanning interviewing, assessment, and hiring automation, we’re redefining how companies recruit at scale.

InCruiter is a market leader and one of India’s Top 3 players in this segment, with a wide range of clients across domestic and international markets. Our major clientele includes some of the large enterprises and Startups like EXL, Welspun, Dentsu, Manhattan Associates, ArcelorMittal, Telstra, Siemens, and so on.

ROLE OVERVIEW

We are looking for an experienced Customer Success Manager (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction. 

Roles and Responsibilities: 

● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery. 

● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth. 

● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services. 

● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process. 

● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience. 

● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction. 

● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth. 

WHAT WILL YOU NEED TO SUCCEED? 

● Experience: 10+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment. 

● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders. 

● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value. 

● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts. 

● Problem-Solving Skills: Ability to think critically and address client concerns efficiently. ● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus. 

● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service. 

Location: Noida (Work from Office)

Experience: 5+ Years

Working Hours: 12:00 PM – 9:00 PM IST

About the Role

We are looking for a Zoho Expert Developer who has hands-on experience building applications and products from scratch on the Zoho ecosystem. The ideal candidate should deeply understand Zoho’s architecture, be comfortable with custom development, and be capable of owning end-to-end solution design, development, and training.

This is a senior, individual-contributor role with strong ownership and mentoring responsibilities.

Key Responsibilities

Design, develop, and deploy custom applications and products on Zoho (from scratch)

Work extensively on Zoho Creator, Zoho CRM, Deluge scripting, APIs, and integrations

Build scalable workflows, automations, custom modules, and extensions within Zoho

Integrate Zoho with third-party systems using REST APIs and webhooks

Understand business requirements and translate them into robust Zoho solutions

Optimize performance, security, and data architecture within Zoho apps

Provide technical guidance and training to internal teams and junior developers

Participate in solution discussions with clients and internal stakeholders

Create technical documentation, best practices, and reusable components

Required Skills & Experience

5+ years of hands-on experience working on Zoho platform

Proven experience building Zoho apps/products from scratch

Strong expertise in:

Zoho Creator

Zoho CRM (customization & extensions)

Deluge scripting

Zoho APIs & integrations

Experience with complex business logic, automation, and workflows

Strong understanding of Zoho architecture and limitations

Ability to debug, optimize, and enhance existing Zoho solutions

Excellent communication skills in English (verbal and written)

Comfortable explaining technical concepts and training others

Experience working directly with clients or business stakeholders is a plus

Good to Have

Zoho certifications

Experience with Zoho One ecosystem

Exposure to product-based or SaaS development

Experience mentoring or leading small technical teams.

We are looking for a skilled Backend Developer with strong experience in building, scaling, and optimizing server-side systems. The ideal candidate is proficient in Node.js, FastAPI (Python), and database design, with hands-on experience in cloud infrastructure on AWS or GCP.

Responsibilities:

Design, develop, and maintain scalable backend services and APIs using Node.js and FastAPI

Build robust data models and optimize performance for SQL and NoSQL databases

Architect and deploy backend services on GCP/AWS, leveraging managed cloud services. 

Implement clean, modular, and testable code with proper CI/CD and observability (logs, metrics, alerts)

Ensure system reliability, security, and high availability for production environments

Requirements:

2–5 years of backend development experience

Strong proficiency in Node.js, FastAPI, REST APIs, and microservice architecture

Solid understanding of PostgreSQL/MySQL, MongoDB/Redis or similar NoSQL systems

Hands-on experience with AWS or GCP, Docker, and modern DevOps workflows

Experience with caching, queueing, authentication, and API performance optimization

Good to Have:

Experience with event-driven architecture, WebSockets, or serverless functions

Familiarity with Kubernetes or Terraform

Job Location: Gurugram, Haryana, India

Industry: Artificial Intelligence

Responsibilities

• Translate mockups and prototypes into interactive and responsive web applications with modern front-end technology
• Take highly complex information and make it digestible for business users
• Objectively navigate the unknown with effective communication and decision making
• Apply atomic design principles to emerging technologies and frameworks
• 
  

Eligibility

• Experience in Angular/React, proficiency with JavaScript/TypeScript, HTML, and CSS
• Expert knowledge of responsive web design
• Knowledge of Git, GitHub, GitLab, and/or Bitbucket
• Knowledge of programming patterns, design patterns, and principles
• Have a great sense of design and basic knowledge about interaction design concepts

• Highly proficient in JavaScript and Typescript, PassportJs, Sequelize.
• Working knowledge of Node.js frameworks such as ExpressJs, SailsJs, VueJs and  ElectronJs.
• Good understanding of server-side templating languages such as Jade, EJS, Mustache etc.
• Good understanding of server-side CSS preprocessors such as Stylus, Less,Sass etc.
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Sound knowledge of Testing frameworks such as Mocha, Chai, Jasmine, Cucumber etc.
• Experience of writing unit, integration and E2E tests.
• Experience of working with SQL databases.
• Experience of integrating third party APIs.
• Good understanding of code versioning tools, such as Git.
• Good Communication Skills.

Requirements

• Candidate should have knowledge of HTML, HTML-5, CSS3, JavaScript, JQuery
• Command over tools like Dream weaver, Photoshop, Responsive, Flash, Bootstrap etc.

• Experience in cross browser development(Internet Explorer, Firefox, Google Chrome, Safari etc.) and Web usability and interface design knowledge

• Design graphics, PSD, CDR, for Mobile and webUI

• Should be able to translate creative directions and discussions into leading on-demand application designs and layout. 
• Candidate must be an Imaginative, Innovative, Creative & a Fresh thinker. 

• Candidate should have good communication skills
• Maintaining and supporting multiple projects and deadlines

Responsibilities

• Design layout and coding of polished websites that engage and retain visitors.
• Will be responsible for completing the project in timeline.

Carrier Advancement

• Job with growth opportunities within a stable B2B company
• Pleasant working environment with motivated people
• Extra Benefits

We are hiring a talented Social Media Manager professional to join our team. If you're excited to be part of a winning team.

Responsibilities for Social Media Manager

• Oversee day-to-day management of campaigns and ensure brand consistency
• Facilitate scaling brand and company awareness through various social media channels
• Work with brand to create and implement social media strategies monthly
• Ensure brand consistency in copy through tone, voice and terminology
• Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
• Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn
• Ensure progress on all platforms by using analytical tools such as Google Analytics and others
• Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives

Qualifications for Social Media Manager

• 3-5 years of social media management experience
• Bachelor's degree in business, marketing, journalism, public relations or related field
• Professional certification in Google Analytics strongly preferred
• Proficient using multi-social posting programs such as Hootsuite and HubSpot
• Strong computer skills using Microsoft Office and Adobe Suites
• General knowledge of Search Engine Optimization and internet ranking for web content
• Relevant experience determining a target audience and how to cater unique marketing campaigns to capture their attention
• Strong understanding of marketing strategy and how to effortlessly utilize these concepts throughout various forms of outreach
• Ability to manage and supervise a diverse group of employees and simultaneously work toward many company initiatives at once

• 4+ years of experience with Node.js
• Expertise in Typescript, AWS, Firebase, MongoDB, and Express

You will be bringing:

• Hands-on experience in writing applications using Node.js (including Socket.io and Express or similar)
• Excellent knowledge of a few of the available databases such as MySQL, MongoDB, etc.
• Proficiency in application deployment on Linux or Ubuntu environments
• Proficiency in JavaScript languages like React and/or Angular, along with a comprehensive experience in open-source frameworks
• Experience in server-client architecture project(s)
• Ability to prioritize in a chaotic and ambiguous environment
• An open, growth mindset when giving and receiving feedback

Job Summary:
   Currently we are hiring for the position of Production and quality Maintenance Engineer based at Chennai location. Ref:Pandiyan

Please refer the beneath job description and walk-in for Top MNC
RESPONSIBILITIES:
     Maximize productivity of machinery and workers.

    Design and implement cost-reductive changes.

    Determining quality metrics for all manufacturing procedures.

   Monitoring the entire production cycle and reporting on malfunctions.

Designation: GAT,NEEM,GET,TRAINEE,QUALITY,PRODUCTION,QUALITY,CHEMICAL, MAINTENANCE,SUPERVISOR (ONROLE )

Qualification: Diploma, B.E/ B.TECH – Mechanical Engineering, EEE, ,ECE, AUTO Engineering.

Work Location: Chennai

Interview Date: start to 27th December(Interview going on)
Last date to apply: 30th JANUARY

Experience-0 to 3 Years

Nature of Job: Production or Quality maintenance

Job Type: Full-time

Benefits:

Food and Transport

ESI + PF Available

8 hours of duty