Technology Delivery Manager - Payments

Job Role: Product Manager

Location: Noida / Bengaluru

Experience: 4–5 Years

Employment Type: Full-time

Industry: FinTech / Payments

About the Role

We are looking for an experienced Product Manager to join our team and drive the development and growth of our fintech and payment products.

The ideal candidate should have 4–5 years of overall Product Management experience, including a minimum of 3 years of experience in the FinTech industry. Hands-on experience in Subscription Management and Global Payments is mandatory.

The candidate will work closely with Engineering, Business, Operations, Compliance, and other cross-functional teams to define product strategy, manage the product roadmap, and deliver scalable and customer-focused payment solutions.

Key Responsibilities

• Own the end-to-end product lifecycle, from discovery and ideation to development, launch, and continuous optimization.
• Define product vision, strategy, roadmap, and priorities aligned with business objectives.
• Drive products and features related to Global Payments and Subscription Management.
• Gather customer, merchant, and business requirements and translate them into actionable product requirements.
• Prepare and maintain PRDs, user stories, product specifications, and acceptance criteria.
• Collaborate with Engineering, Design, Business, Operations, and Compliance teams to deliver products effectively.
• Manage and prioritize the product backlog based on customer needs, business impact, feasibility, and strategic priorities.
• Analyze product and transaction data to identify opportunities, bottlenecks, and areas for improvement.
• Define and monitor key product metrics and KPIs.
• Conduct market and competitor research to identify trends and opportunities in the global payments and fintech ecosystem.
• Drive improvements across payment journeys, subscription lifecycle, recurring billing, renewals, cancellations, refunds, settlements, and related workflows.
• Collect customer and stakeholder feedback and convert insights into product enhancements.
• Coordinate product launches and ensure effective communication across relevant teams.
• Ensure products are scalable, secure, reliable, and aligned with applicable regulatory and compliance requirements.

Mandatory Requirements

• 4–5 years of total Product Management experience.
• Minimum 3 years of Product Management experience in the FinTech industry.
• Hands-on experience in Subscription Management / Recurring Billing.
• Hands-on experience in Global Payments / Cross-Border Payments.
• Strong understanding of payment processing and fintech product ecosystems.
• Experience working closely with Engineering and other cross-functional teams.
• Strong product discovery, roadmap planning, prioritization, and execution skills.
• Excellent analytical, communication, and stakeholder-management skills.

Good to Have

• Experience with Merchant of Record (MoR) platforms.
• Experience with payment gateways, payment orchestration, checkout, or payment APIs.
• Exposure to international settlements, refunds, chargebacks, and reconciliation.
• Understanding of payment compliance and regulatory requirements.
• Experience working with B2B SaaS or API-based products.
• Familiarity with Agile/Scrum methodologies.

Key Competencies

• Product Strategy & Roadmap
• FinTech & Payment Products
• Global Payments
• Subscription Management
• Product Analytics
• Customer-Centric Product Development
• Stakeholder Management
• Agile Product Development
• Problem Solving & Decision Making

GEMBA CONCEPTS · TECHNOLOGY DIVISION

 · JOB DESCRIPTION

Technical Delivery Manager – Services LOCATION Bengaluru (Hybrid) ABOUT GEMBA CONCEPTS EXPERIENCE 5–8 years REPORTS TO Chief Technology Officer TYPE Full-time Gemba Concepts helps manufacturers and enterprises improve how their operations run. Our technology division builds and runs Gemba Connect, a suite of enterprise SaaS products spanning warehouse management, logistics, ERP, and applied AI/ML, deployed across 30+ active client accounts in manufacturing, pharma, FMCG and retail.

ABOUT THE ROLE

We're looking for a technical leader to own Gemba's services business end to end: delivery, people, commercials and reporting. You'll run every client implementation and custom development engagement, build and manage the team that delivers them, and be the single point of accountability to clients and leadership for how services perform. You've written production Java code, can read a Spring Boot service and a SQL execution plan, and have since hired, reviewed and led delivery teams. The product roadmap stays with product leadership; everything we deliver to clients runs through you.

WHAT YOU'LL OWN Services business ownership

• Own the health of the services portfolio: delivery, client satisfaction, billing milestones and account growth.

• Run post-sale SOW execution. Ensure milestones are hit and billed on time, and follow up with finance and clients on receivables.

• Grow accounts by converting change requests and enhancements into scoped, priced, billable work.

• Track effort, utilisation and margin by account; act when an engagement turns unprofitable. Delivery

• Run multiple concurrent client implementations, owning scope, timeline, cost and quality.

• Plan and run sprints with Tech Leads: grooming, estimation, capacity planning, reviews and retros.

• Own go-lives (UAT, cutover, data migration, hypercare) and post-go-live support SLAs.

• Maintain RAID logs and delivery dashboards; flag risk early, with a proposed fix. Requirements and change control

• Be the single intake point between consulting teams, clients and engineering; convert requirements into user stories with testable acceptance criteria.

• Baseline scope and run a formal change-request process. Every change is priced in effort, cost and date before it's accepted.

• Make sure what's agreed is documented before it's built. People and hiring • Plan services headcount against the delivery pipeline and run hiring end to end (role definition, interviews, closing) at a high bar.

• Run goal-setting, regular 1:1s and performance reviews for the services team; give input on promotions, compensation and performance plans.

• Grow Tech Leads and senior engineers into people who can own accounts independently.

• Own team retention and morale. Know who's at risk before they resign. Gemba Concepts · Technology Division Page 1GEMBA CONCEPTS · TECHNICAL DELIVERY MANAGER – SERVICES Reporting

• Publish monthly services MIS to leadership: revenue billed, collections, on-time delivery, SLA adherence, utilisation, hiring and attrition.

• Contribute the services section to quarterly board reporting.

• Run monthly or quarterly business reviews with key client stakeholders. Technical oversight

• Work with Tech Leads on design reviews, integrations (ERP, WMS, third-party systems) and non-functional requirements.

• Lead incident triage and root-cause reviews on client escalations; track corrective actions to closure.

• Coordinate with DevOps on environments, CI/CD and release windows.

• Uphold security and compliance controls (e.g., SOC 2) across delivery. Improving how we deliver

• Drive adoption of AI-assisted development and testing tools, and measure whether they actually raise throughput per engineer.

• Tighten estimation accuracy, definition of done and release discipline across the services team. MUST-HAVES

• 5–8 years in software, including 2+ years as a hands-on Java developer and 2+ years in delivery or project management.

• 1+ year leading a team of 5+ directly, including hiring and performance reviews.

• Strong working knowledge of Java and Spring Boot. You can review a PR, understand how a service is structured, and challenge an estimate.

• Solid SQL: schema design, writing and debugging queries, and understanding of indexing, transactions and production issues such as slow queries and connection pool exhaustion (SQL Server/Azure SQL, PostgreSQL or MySQL).

• Hands-on exposure to cloud platforms (Azure preferred, AWS/GCP acceptable).

• Working experience with the commercial side of client engagements: SOWs, milestone billing and change orders. Margin tracking is a plus.

• Track record of delivering enterprise B2B software to external clients across multiple parallel engagements.

• Proficiency with Jira or Azure DevOps, Confluence and Git-based workflows.

• Clear communication. You can present to a client CXO, write a board-ready MIS, and give an engineer hard feedback. GOOD TO HAVE

• Domain experience in manufacturing, supply chain, warehousing, logistics or ERP.

• Background in an IT services firm or the services arm of a product company.

• Familiarity with microservices, REST API design and message queues.

• Experience delivering AI/ML features.

• Exposure to SOC 2 or ISO 27001 audits.

• Certifications (PMP, CSM, PMI-ACP) are welcome but won't substitute for a delivery and team-building track record. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 6 MONTHS

• 85%+ of implementations go live on the committed date.

• Billing milestones are invoiced on time, and receivables ageing is visibly down. • Every active account has baselined scope, a live RAID log and a change log.

• Services hiring is on plan, with near-zero regretted attrition.

• Leadership gets a monthly services MIS without having to chase it. WHO YOU'LL WORK WITH The services delivery team (engineers, Tech Leads, BAs, QA), product squads, DevOps, consulting teams, finance and client stakeholders.

WHY JOIN Own a real business line with direct access to leadership. Build the team and operating model your way. Work on enterprise products in active growth, including applied AI.

Technical Product Manager – BFSI & AI

Location: New Delhi, India (On-site)

Employment Type: Full-time

Experience: 4–8 years

Industry: BFSI / FinTech / Enterprise AI / B2B SaaS

About QubeLabs

QubeLabs is building the next generation of Enterprise AI Systems that transform workforce operations and intelligence for the financial services industry.

Our platform combines Conversational AI, Agentic AI, workflow automation, proprietary language models and enterprise intelligence to improve enterprise efficiency, productivity and customer experience.

Our flagship product, QubeLabs Workmate, is purpose-built for banks, NBFCs, MFIs, wealth management firms, insurance companies and fintechs across India and Europe.

Role Overview

We are looking for a Technical Product Manager – BFSI & AI to translate complex financial-services workflows and customer problems into clear product requirements and scalable technology capabilities.

You will work closely with the founders, Head of AI, engineering and business teams to drive the complete product lifecycle—from customer discovery and requirements definition to development, testing, deployment and continuous improvement.

This is a high-ownership role for someone who combines an understanding of BFSI business processes with strong product thinking and the ability to collaborate effectively with technical teams.

Key Responsibilities

1. Product Management & Requirements

Define product requirements, roadmaps and feature priorities for QubeLabs Workmate.

Translate customer needs and business problems into PRDs, functional specifications, user stories and acceptance criteria.

Design user journeys, process flows, business rules and expected product behaviour, including edge cases and exceptions.

Prioritize features based on customer value, business impact, technical feasibility and strategic objectives.

Drive features from concept through development, testing, release and post-launch improvement.

2. BFSI Workflows & Customer Discovery

Develop a deep understanding of workflows across banking, wealth management, stock broking, insurance, NBFCs and financial advisory.

Engage with relationship managers, wealth advisors, operations teams, contact centres and business leaders to identify pain points and automation opportunities.

Translate financial-services processes into scalable product capabilities.

Support customer discovery, product demonstrations, pilots, POCs and validation of new features.

Incorporate customer feedback and market insights into product priorities and the roadmap.

3. AI Product Development

Understand the practical capabilities and limitations of Generative AI, LLMs, AI Agents, RAG, Voice AI and workflow automation.

Define requirements for AI assistants, intelligent agents and AI-powered business workflows.

Work with the Head of AI to translate model capabilities, technical dependencies and constraints into product specifications.

Define expected AI behaviour, business rules, exception handling and measurable business outcomes.

Identify where AI is appropriate versus deterministic workflows and conventional business logic.

Understand the capabilities of QubeLabs' proprietary Vectro Series language models and their application to BFSI use cases.

4. Product & Engineering Collaboration

Work with AI and engineering teams to clarify requirements, assess feasibility and resolve implementation challenges.

Understand APIs, integrations, data flows, system dependencies and enterprise technology environments.

Participate in sprint planning, technical discussions, product reviews and architecture reviews where relevant.

Validate delivered features against requirements and lead functional and user acceptance testing.

Identify delivery risks, technical trade-offs and dependencies to ensure timely, high-quality releases.

Prototype or validate product concepts when required.

5. Product Strategy & Market Intelligence

Identify new product opportunities across financial services.

Evaluate customer needs, competitive products and emerging AI capabilities.

Develop industry-specific use cases and product propositions.

Collaborate with leadership to align product investments with customer demand, business objectives and long-term product strategy.

Experience & Qualifications

4–8 years of experience in Product Management, Business Analysis, BFSI Technology, FinTech or enterprise software.

Mandatory experience in BFSI, FinTech or financial-services technology.

Experience with enterprise products and collaboration with engineering or technology teams.

Working knowledge of at least one financial-services domain, such as banking, wealth management, stock broking, capital markets, insurance, NBFCs or financial advisory.

Experience in customer discovery, requirements gathering and product documentation.

Exposure to AI/Generative AI products is preferred but not mandatory.

Bachelor's degree from a recognized university; an MBA or equivalent qualification in product management or business is preferred.

Required Skills

Product Management

Requirements gathering, PRDs and functional specifications.

User stories, acceptance criteria and workflow design.

Roadmapping, prioritization and product lifecycle management.

Customer discovery, stakeholder management and product validation.

BFSI Domain Knowledge

Understanding of financial-services workflows, business processes and enterprise requirements.

Ability to engage with business users and translate operational challenges into technology solutions.

Technical Understanding

Working knowledge of AI/Generative AI, LLMs, AI Agents, RAG and Conversational AI.

Understanding of APIs, system integrations, data flows and cloud-based enterprise applications.

Ability to collaborate with AI and engineering teams on technical feasibility, dependencies and implementation trade-offs.

You do not need to be an AI engineer, but you must be comfortable understanding technical concepts and translating them into practical product requirements.

What Success Looks Like

Clear, implementation-ready product requirements and specifications.

Timely delivery of prioritized product features and roadmap milestones.

Successful launch and adoption of high-value AI-powered BFSI workflows.

Effective support for enterprise pilots, POCs and customer validation.

Strong alignment between customer needs, product priorities, AI capabilities and engineering execution.

Measurable improvements in customer productivity, operational efficiency and product engagement.

Why Join QubeLabs?

Build next-generation Enterprise AI Systems for financial services.

Work directly with founders and senior leadership in a high-ownership role.

Shape AI-powered products across banking, wealth management, brokerage and insurance.

Work at the intersection of BFSI, AI, enterprise intelligence and workflow automation.

Collaborate with teams developing QubeLabs' proprietary Vectro Series language models.

Contribute to enterprise markets across India and Europe.

Equal Opportunity

QubeLabs is an equal opportunity employer

committed to building a diverse and inclusive workplace where innovation thrives.

SAP TDM — Job Description

Role Purpose

Lead the end-to-end delivery of technology solutions across Finance, Procurement and Supply Chain platforms, ensuring successful execution of business change, system enhancements, application modernisation and operational improvements. Accountable for delivery governance, technical coordination, stakeholder engagement, risk management and service stability across SAP and enterprise application landscapes.

Key Responsibilities

Delivery Leadership

• Lead the delivery of business and technology initiatives across Finance, Procurement and Supply Chain domains.
• Manage the complete delivery lifecycle from demand intake through planning, design, build, testing, deployment and post-implementation support.
• Ensure delivery commitments are achieved within agreed scope, timelines, quality and budget.
• Drive Agile and hybrid delivery practices to improve predictability, transparency and customer outcomes.

SAP & Enterprise Application Delivery

• Deliver and support solutions across: SAP S/4HANA, SAP ECC, SAP Ariba, SAP BW/BI, SAP BlackLine, SAP Fiori, Finance & Supply Chain applications.
• Coordinate cross-functional teams including architects, developers, business analysts, testers and suppliers.
• Ensure alignment of delivered solutions with business objectives and enterprise architecture standards.

Integration & Middleware Delivery

• Lead delivery of SAP CPI (Cloud Integration Suite) initiatives and integration enhancements.
• Manage SAP PI/PO landscapes, migrations, upgrades and decommissioning activities.
• Coordinate API, middleware and enterprise integration deliveries across multiple platforms.
• Support cloud migration and integration modernisation programmes.
• Ensure robust integration design, performance, security and operational support readiness.

Governance & Stakeholder Management

• Act as the primary delivery contact for business and technology stakeholders.
• Provide clear reporting on progress, dependencies, risks, issues and mitigation plans.
• Facilitate governance forums, delivery reviews and stakeholder updates.
• Collaborate with business teams to prioritise demand and manage competing priorities.

Operational Excellence

• Ensure production stability and service continuity for critical business applications.
• Lead incident, problem and change management activities.
• Drive root cause analysis and continuous improvement initiatives.
• Support audit, compliance and security requirements across delivered solutions.

Resource & Supplier Management

• Coordinate internal teams, external partners and managed service providers.
• Support delivery planning, estimation, resource allocation and capacity management.
• Monitor supplier performance against contractual and operational commitments.

Continuous Improvement & Innovation

• Promote automation, AI and modern delivery practices to improve efficiency.
• Identify opportunities for process simplification and technical debt reduction.
• Contribute to delivery standards, reusable frameworks and best practices.

Skills & Experience

Essential

• Strong experience delivering SAP Finance, Procurement or Supply Chain solutions.
• Hands-on understanding of SAP S/4HANA, ECC, Ariba, BW and related applications.
• Experience delivering SAP CPI, PI/PO and enterprise integration solutions.
• Strong knowledge of Agile, Scrum and delivery governance practices.
• Experience managing technical dependencies across multiple teams and suppliers.
• Strong stakeholder management and communication skills.
• Experience in incident, change and release management processes.

Desirable

• SAP CPI Migration programmes.
• SAP PI/PO to CPI Transformation.
• Cloud Integration and API Management.
• Power BI and reporting solutions.
• AI, Copilot and automation initiatives.
• SAFe, Agile, ITIL or Project Management certifications.

Key Outcomes

• Predictable and successful delivery of Finance & Supply Chain initiatives.
• Stable and secure operation of SAP and enterprise applications.
• Successful CPI migration and PI/PO modernisation activities.
• Improved delivery efficiency, quality and stakeholder satisfaction.
• Reduced delivery risks and operational incidents.
• Increased automation and adoption of modern delivery practices.

We are looking for an experienced Product & IT Manager who can combine product management, project management, and hands-on understanding of software development technologies. The role will be responsible for managing the product portfolio, driving technology initiatives, coordinating development projects, and ensuring effective delivery across product, IT, and development teams. 

Key Responsibilities 

• Plan, manage, and track software/product development projects, including timelines, milestones, dependencies, risks, resources, and deliverables.

• Work closely with developers, QA, UI/UX, business teams, and stakeholders to ensure timely and quality delivery.

• Drive product delivery, client servicing, and asset retention through actionable and implementable strategies. 

• Monitor emerging technologies and recommend relevant solutions such as cloud, SaaS, analytics, AI/ML, and automation.

Project Management & Development Technology Experience – Mandatory

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

Key Competencies

• Product & Project Management • Software Development Lifecycle (SDLC)

• Technology & Solution Understanding

• Agile / Scrum Project Delivery

• Stakeholder & Client Management

• Team Leadership & People Management

• Strategic Planning & Roadmap Management

• Risk, Budget & Vendor Management •

Digital Transformation

• Problem Solving & Decision Making

Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain

2

Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients

3

Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery

4

Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)

5

Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

6

Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

7

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

8

Mandatory (Company) -B2B SaaS Product companies

9

Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.

10

Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon

11

Mandatory (Education): Engineering graduate

Our mission at Matterway is to eliminate friction in digital processes.

Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.

We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.

Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.

As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.

Responsibilities

• Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
• Analyse business pain points and design intuitive experiences and interfaces that your users will love.
• Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
• Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
• Build lasting client relationships that drive expansion and referrals.

What we are looking for

• 5+ years in client-facing roles where you've managed complex projects.
• Strong skills in business analysis, UI/UX, and project management.
• An undeniable sense of ownership: you're driven by results, not just tasks.
• Excitement about working in a fast‑paced, startup‑like environment.
• Exceptional written and verbal English. Other languages, especially German, are a plus

Job description:

IT Project Manager – Web Development & Technical Operations

Location: Hiranandani Estate, Thane, Maharashtra

Employment Type: Full-Time | Onsite

Working Days: Monday–Friday

Shift Timing: 11:00 AM – 7:30 PM IST

Experience: 2–6 Years

About the Role

We are looking for a highly organized, detail-oriented, and process-driven IT Project Manager to oversee projects across Web Development, QA, System Administration, and Paid Media teams.

The ideal candidate will be responsible for project planning, task allocation, timeline management, team coordination, quality control, and ensuring timely delivery of client requirements.

Key Responsibilities

• Manage projects from requirement gathering and planning through execution, testing, and final delivery.
• Create project plans, assign tasks, set priorities, and track deadlines, dependencies, and deliverables.
• Coordinate with web developers, QA testers, system administrators, and Ads teams to ensure smooth project execution.
• Ensure website requirements, designs, content, and other resources are finalized before development begins.
• Track bugs, QA feedback, website functionality, deployment schedules, and resolution of technical issues.
• Coordinate with system administrators on website uptime, security, server issues, downtime reporting, and production releases.
• Monitor paid media project deliverables, campaign setup, tracking requirements, reporting, and pending client approvals.
• Conduct daily team check-ins, review project boards, follow up on overdue tasks, and resolve blockers.
• Communicate project progress, risks, delays, and resource requirements to management and clients.
• Maintain project trackers, SOPs, checklists, and documentation to ensure accountability and consistency.
• Identify process gaps and implement improvements to increase team efficiency, quality, and turnaround time.

Requirements

• 2–6 years of experience in IT Project Management, Technical Project Management, Web Project Management, or a similar role.
• Experience coordinating cross-functional teams, particularly web development, QA, and technical operations.
• Working knowledge of website development, software testing, bug tracking, and deployment workflows.
• Basic understanding of server operations, website uptime, and incident management.
• Familiarity with Google Ads, Meta Ads, and campaign workflows is an advantage.
• Experience with Asana, Jira, Monday.com, ClickUp, Trello, or similar project management tools.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines with minimal supervision.
• Strong ownership, attention to detail, and a process-oriented mindset.

Key Performance Indicators (KPIs)

• On-time project delivery and task completion rates.
• Project turnaround time and reduction in overdue tasks.
• Quality of deliverables and reduction in recurring defects.
• Timely identification and resolution of blockers.
• Website deployment timelines and coordination of technical issues.
• Team productivity, accountability, and process adherence.
• Accuracy of project reporting and effectiveness of process improvements.

What We Offer

• Exposure to international projects and cross-functional technical teams.
• Opportunities to work across web development, QA, IT operations, and digital advertising.
• Professional growth in a collaborative, process-driven environment.

Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain

2

Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients

3

Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery

4

Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)

5

Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

6

Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

7

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

8

Mandatory (Company) - Candidates from B2B SaaS Product companies will be prioritised. Candidates from Big 4 firms — Deloitte, KPMG, PwC, and EY — will also be considered.

9

Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.

We are looking for a driven and analytical Product Manager to lead the planning, development, and continuous improvement of our digital products. The candidate will work closely with engineering, design, marketing, sales, and business teams to translate customer and business needs into successful product solutions.

Key Responsibilities

• Define and communicate the product vision, strategy, and roadmap.
• Gather and analyze customer, market, and business requirements.
• Translate requirements into clear product specifications, user stories, and acceptance criteria.
• Prioritize features and maintain the product backlog.
• Work closely with developers, designers, QA, and other stakeholders throughout the product development lifecycle.
• Conduct market and competitor research to identify opportunities.
• Coordinate product launches and feature releases.
• Track product performance using relevant KPIs and analytics.
• Collect and analyze customer feedback to improve the product.
• Identify usability issues and recommend product enhancements.
• Participate in Agile/Scrum activities, including sprint planning and reviews.
• Ensure product initiatives align with overall business objectives.