Technology Delivery Manager - Payments

Technical Project and Delivery Manager

Permanent full-time | Remote | One opening

Required joining date: on or before December 1, 2026.

Own day-to-day execution across our mobile, frontend, and backend/data teams. This is a non-coding role working closely with the technical lead, who retains ownership of technical direction.

Responsibilities

• Translate project priorities into clear tasks, owners, milestones, and delivery plans.
• Allocate team capacity, coordinate dependencies, and track progress across development and design.
• Identify delivery risks early, resolve blockers with the technical lead, and communicate decisions and trade-offs.
• Coordinate testing, release readiness, and mobile app store submissions with the engineering team.
• Maintain clear status updates and improve planning, handoffs, and follow-through in a remote team.

Essential skills and experience

• Experience managing software delivery across multiple developers and technical workstreams.
• Strong technical understanding of React Native, iOS and Android release processes, Next.js, and backend/API integrations.
• Ability to break down work, prioritize competing needs, and manage dependencies without daily founder intervention.
• Clear written communication, stakeholder coordination, and practical experience using project tracking tools.

Preferred experience

Experience coordinating mobile and web releases, working with distributed teams, and improving delivery processes in a growing team.

Application details

Share your CV, current location, expected compensation, notice period, and earliest confirmed joining date. Please also include a brief example of a software project you managed, including team size, your responsibilities, and how you handled a delivery risk.

Technical Product Manager – BFSI & AI

Location: New Delhi, India (On-site)

Employment Type: Full-time

Experience: 4–8 years

Industry: BFSI / FinTech / Enterprise AI / B2B SaaS

About QubeLabs

QubeLabs is building the next generation of Enterprise AI Systems that transform workforce operations and intelligence for the financial services industry.

Our platform combines Conversational AI, Agentic AI, workflow automation, proprietary language models and enterprise intelligence to improve enterprise efficiency, productivity and customer experience.

Our flagship product, QubeLabs Workmate, is purpose-built for banks, NBFCs, MFIs, wealth management firms, insurance companies and fintechs across India and Europe.

Role Overview

We are looking for a Technical Product Manager – BFSI & AI to translate complex financial-services workflows and customer problems into clear product requirements and scalable technology capabilities.

You will work closely with the founders, Head of AI, engineering and business teams to drive the complete product lifecycle—from customer discovery and requirements definition to development, testing, deployment and continuous improvement.

This is a high-ownership role for someone who combines an understanding of BFSI business processes with strong product thinking and the ability to collaborate effectively with technical teams.

Key Responsibilities

1. Product Management & Requirements

Define product requirements, roadmaps and feature priorities for QubeLabs Workmate.

Translate customer needs and business problems into PRDs, functional specifications, user stories and acceptance criteria.

Design user journeys, process flows, business rules and expected product behaviour, including edge cases and exceptions.

Prioritize features based on customer value, business impact, technical feasibility and strategic objectives.

Drive features from concept through development, testing, release and post-launch improvement.

2. BFSI Workflows & Customer Discovery

Develop a deep understanding of workflows across banking, wealth management, stock broking, insurance, NBFCs and financial advisory.

Engage with relationship managers, wealth advisors, operations teams, contact centres and business leaders to identify pain points and automation opportunities.

Translate financial-services processes into scalable product capabilities.

Support customer discovery, product demonstrations, pilots, POCs and validation of new features.

Incorporate customer feedback and market insights into product priorities and the roadmap.

3. AI Product Development

Understand the practical capabilities and limitations of Generative AI, LLMs, AI Agents, RAG, Voice AI and workflow automation.

Define requirements for AI assistants, intelligent agents and AI-powered business workflows.

Work with the Head of AI to translate model capabilities, technical dependencies and constraints into product specifications.

Define expected AI behaviour, business rules, exception handling and measurable business outcomes.

Identify where AI is appropriate versus deterministic workflows and conventional business logic.

Understand the capabilities of QubeLabs' proprietary Vectro Series language models and their application to BFSI use cases.

4. Product & Engineering Collaboration

Work with AI and engineering teams to clarify requirements, assess feasibility and resolve implementation challenges.

Understand APIs, integrations, data flows, system dependencies and enterprise technology environments.

Participate in sprint planning, technical discussions, product reviews and architecture reviews where relevant.

Validate delivered features against requirements and lead functional and user acceptance testing.

Identify delivery risks, technical trade-offs and dependencies to ensure timely, high-quality releases.

Prototype or validate product concepts when required.

5. Product Strategy & Market Intelligence

Identify new product opportunities across financial services.

Evaluate customer needs, competitive products and emerging AI capabilities.

Develop industry-specific use cases and product propositions.

Collaborate with leadership to align product investments with customer demand, business objectives and long-term product strategy.

Experience & Qualifications

4–8 years of experience in Product Management, Business Analysis, BFSI Technology, FinTech or enterprise software.

Mandatory experience in BFSI, FinTech or financial-services technology.

Experience with enterprise products and collaboration with engineering or technology teams.

Working knowledge of at least one financial-services domain, such as banking, wealth management, stock broking, capital markets, insurance, NBFCs or financial advisory.

Experience in customer discovery, requirements gathering and product documentation.

Exposure to AI/Generative AI products is preferred but not mandatory.

Bachelor's degree from a recognized university; an MBA or equivalent qualification in product management or business is preferred.

Required Skills

Product Management

Requirements gathering, PRDs and functional specifications.

User stories, acceptance criteria and workflow design.

Roadmapping, prioritization and product lifecycle management.

Customer discovery, stakeholder management and product validation.

BFSI Domain Knowledge

Understanding of financial-services workflows, business processes and enterprise requirements.

Ability to engage with business users and translate operational challenges into technology solutions.

Technical Understanding

Working knowledge of AI/Generative AI, LLMs, AI Agents, RAG and Conversational AI.

Understanding of APIs, system integrations, data flows and cloud-based enterprise applications.

Ability to collaborate with AI and engineering teams on technical feasibility, dependencies and implementation trade-offs.

You do not need to be an AI engineer, but you must be comfortable understanding technical concepts and translating them into practical product requirements.

What Success Looks Like

Clear, implementation-ready product requirements and specifications.

Timely delivery of prioritized product features and roadmap milestones.

Successful launch and adoption of high-value AI-powered BFSI workflows.

Effective support for enterprise pilots, POCs and customer validation.

Strong alignment between customer needs, product priorities, AI capabilities and engineering execution.

Measurable improvements in customer productivity, operational efficiency and product engagement.

Why Join QubeLabs?

Build next-generation Enterprise AI Systems for financial services.

Work directly with founders and senior leadership in a high-ownership role.

Shape AI-powered products across banking, wealth management, brokerage and insurance.

Work at the intersection of BFSI, AI, enterprise intelligence and workflow automation.

Collaborate with teams developing QubeLabs' proprietary Vectro Series language models.

Contribute to enterprise markets across India and Europe.

Equal Opportunity

QubeLabs is an equal opportunity employer

committed to building a diverse and inclusive workplace where innovation thrives.

# Hiring: Technical Project Manager (TPM)

*Location:* Bangalore  

*Experience:* 8–12 years in software delivery, including 4+ years as a Project Manager/Technical Project Manager  

*Qualification:* B.E./B.Tech/MCA  

*Travel:* Occasional client-site visits

### Job Description

We are looking for an experienced Technical Project Manager to manage end-to-end software delivery, lead Agile teams, coordinate with clients, and oversee production releases.

### Key Responsibilities

•⁠ ⁠Manage project scope, timelines, budgets, resources, and deliverables.

•⁠ ⁠Lead Agile/Scrum ceremonies, sprint planning, and backlog management.

•⁠ ⁠Handle client communication, project reporting, risks, and escalations.

•⁠ ⁠Manage production releases, deployments, CI/CD, and rollback plans.

•⁠ ⁠Lead cross-functional teams of 10–30 members across Development, QA, DevOps, and UI.

•⁠ ⁠Ensure quality standards, UAT, and timely project delivery.

### Mandatory Skills

•⁠ ⁠Strong experience in Agile, Scrum, Kanban, and client project delivery.

•⁠ ⁠Technical background in Development or QA.

•⁠ ⁠Hands-on experience with Jira, Confluence, or Azure DevOps.

•⁠ ⁠Knowledge of CI/CD, Git, SDLC, APIs, databases, and AWS/Azure basics.

•⁠ ⁠Experience managing production releases and cross-functional teams.

•⁠ ⁠Excellent communication, leadership, and stakeholder management skills.

### Good to Have

PMP, CSM/PSM, SAFe, or ITIL certifications; experience in cloud, AI, or data projects.

*Interested candidates:* Apply with your updated resume highlighting relevant project management, technical, and team leadership experience.

Senior Project Manager

Location: Trivandrum, Kerala

Work Mode: Hybrid

Experience: 5–7 Years

Employment Type: Contract-to-Hire (C2H)

Open Positions: 1

Job Description

We are looking for an experienced Senior Project Manager to coordinate IT projects, manage delivery timelines, track risks and dependencies, and collaborate with stakeholders and distributed teams to ensure smooth project execution.

Key Responsibilities

• Define and track project scope, deliverables, schedules, resources, and dependencies.
• Maintain project trackers, status reports, risk and issue logs, and action items.
• Monitor project progress, follow up on commitments, and escalate delivery risks.
• Coordinate offshore teams, stakeholders, and external vendors.
• Facilitate project meetings and ensure timely closure of action items.
• Track defects, technical issues, change rollouts, and post-launch activities.
• Provide regular project updates to stakeholders and leadership.

Must-Have Skills

• 5+ years of IT project coordination or project management experience.
• Strong project planning, scheduling, and dependency tracking skills.
• Experience in risk, issue, defect, and resource management.
• Excellent stakeholder communication and reporting skills.
• Experience coordinating distributed teams and vendors.
• Knowledge of Agile methodologies and lightweight project tracking.
• Strong organizational, problem-solving, and follow-up skills.
• Excellent written and verbal English communication.
• PMP, PRINCE2, or another project management certification.

Good-to-Have Skills

• Experience working with international stakeholders, particularly Canadian teams.
• Exposure to Calgary-based stakeholders and cross-time-zone collaboration.
• Experience coordinating technical change rollouts and post-launch support.
• Relevant degree or equivalent practical experience.

We are looking for an experienced Product & IT Manager who can combine product management, project management, and hands-on understanding of software development technologies. The role will be responsible for managing the product portfolio, driving technology initiatives, coordinating development projects, and ensuring effective delivery across product, IT, and development teams. 

Key Responsibilities 

• Plan, manage, and track software/product development projects, including timelines, milestones, dependencies, risks, resources, and deliverables.

• Work closely with developers, QA, UI/UX, business teams, and stakeholders to ensure timely and quality delivery.

• Drive product delivery, client servicing, and asset retention through actionable and implementable strategies. 

• Monitor emerging technologies and recommend relevant solutions such as cloud, SaaS, analytics, AI/ML, and automation.

Project Management & Development Technology Experience – Mandatory

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

Key Competencies

• Product & Project Management • Software Development Lifecycle (SDLC)

• Technology & Solution Understanding

• Agile / Scrum Project Delivery

• Stakeholder & Client Management

• Team Leadership & People Management

• Strategic Planning & Roadmap Management

• Risk, Budget & Vendor Management •

Digital Transformation

• Problem Solving & Decision Making

Our mission at Matterway is to eliminate friction in digital processes.

Through real-time automation and decision augmentation, we help users work more efficiently, reduce errors, and achieve better outcomes.

We are looking for a hands-on, client-focused problem solver to join our delivery team. You will work closely with enterprise clients to understand their processes and turn business challenges into intuitive automation and AI solutions.

Working at the intersection of client partnership, process discovery, and solution design, you will create solutions that deliver measurable value. You will also contribute to the evolution of Matterway's automation offering and help shape how agentic AI is applied to the future of work.

As part of our international team across Europe and India, you'll thrive in a fast-paced, startup-like environment where priorities evolve quickly, building trusted client relationships and turning ideas into practical solutions.

Responsibilities

• Own end-to-end delivery of automation & AI solutions for enterprise clients. You are the single point of accountability for deliverables, timelines, budgets and overall project success.
• Analyse business pain points and design intuitive experiences and interfaces that your users will love.
• Create detailed wireframes, mockups, and user stories, and work closely with developers to bring your vision to life.
• Use analytics to measure success after go‑live and ensure your solutions deliver real business impact.
• Build lasting client relationships that drive expansion and referrals.

What we are looking for

• 5+ years in client-facing roles where you've managed complex projects.
• Strong skills in business analysis, UI/UX, and project management.
• An undeniable sense of ownership: you're driven by results, not just tasks.
• Excitement about working in a fast‑paced, startup‑like environment.
• Exceptional written and verbal English. Other languages, especially German, are a plus

Senior Project Manager

Experience: 5–7 Years

Location: Trivandrum, Kerala

Hybrid

Contract-to-Hire (C2H)

Role Overview

We are looking for an experienced Senior Project Manager to coordinate IT projects, manage delivery

timelines, track risks and dependencies, and collaborate with stakeholders and distributed teams to

ensure smooth project execution.

Key Responsibilities

• Define and track project scope, deliverables, schedules, resources, and dependencies.

• Maintain project trackers, status reports, risks, issues, and action items.

• Monitor project progress, follow up on commitments, and escalate delivery risks.

• Coordinate offshore teams, stakeholders, and external vendors.

• Facilitate project meetings and ensure timely closure of action items.

• Track defects, technical issues, change rollouts, and post-launch activities.

• Provide regular project updates to stakeholders and leadership.

Must-Have Skills

• 5+ years of IT project coordination or project management experience.

• Strong project planning, scheduling, and dependency tracking skills.

• Experience in risk, issue, defect, and resource management.

• Excellent stakeholder communication and reporting skills.

• Experience coordinating distributed teams and vendors.

• Knowledge of Agile methodologies and lightweight project tracking.

• Strong organizational, problem-solving, and follow-up skills.

• Excellent written and verbal English communication.

• PMP, PRINCE2, or other project management certification.

Good-to-Have Skills

• Experience working with international stakeholders, particularly Canadian teams.

• Exposure to Calgary-based stakeholders and cross-time-zone collaboration.

• Experience coordinating technical change rollouts and post-launch support.

• Relevant degree or equivalent practical experience.

Job description:

IT Project Manager – Web Development & Technical Operations

Location: Hiranandani Estate, Thane, Maharashtra

Employment Type: Full-Time | Onsite

Working Days: Monday–Friday

Shift Timing: 11:00 AM – 7:30 PM IST

Experience: 2–6 Years

About the Role

We are looking for a highly organized, detail-oriented, and process-driven IT Project Manager to oversee projects across Web Development, QA, System Administration, and Paid Media teams.

The ideal candidate will be responsible for project planning, task allocation, timeline management, team coordination, quality control, and ensuring timely delivery of client requirements.

Key Responsibilities

• Manage projects from requirement gathering and planning through execution, testing, and final delivery.
• Create project plans, assign tasks, set priorities, and track deadlines, dependencies, and deliverables.
• Coordinate with web developers, QA testers, system administrators, and Ads teams to ensure smooth project execution.
• Ensure website requirements, designs, content, and other resources are finalized before development begins.
• Track bugs, QA feedback, website functionality, deployment schedules, and resolution of technical issues.
• Coordinate with system administrators on website uptime, security, server issues, downtime reporting, and production releases.
• Monitor paid media project deliverables, campaign setup, tracking requirements, reporting, and pending client approvals.
• Conduct daily team check-ins, review project boards, follow up on overdue tasks, and resolve blockers.
• Communicate project progress, risks, delays, and resource requirements to management and clients.
• Maintain project trackers, SOPs, checklists, and documentation to ensure accountability and consistency.
• Identify process gaps and implement improvements to increase team efficiency, quality, and turnaround time.

Requirements

• 2–6 years of experience in IT Project Management, Technical Project Management, Web Project Management, or a similar role.
• Experience coordinating cross-functional teams, particularly web development, QA, and technical operations.
• Working knowledge of website development, software testing, bug tracking, and deployment workflows.
• Basic understanding of server operations, website uptime, and incident management.
• Familiarity with Google Ads, Meta Ads, and campaign workflows is an advantage.
• Experience with Asana, Jira, Monday.com, ClickUp, Trello, or similar project management tools.
• Strong organizational, communication, problem-solving, and decision-making skills.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines with minimal supervision.
• Strong ownership, attention to detail, and a process-oriented mindset.

Key Performance Indicators (KPIs)

• On-time project delivery and task completion rates.
• Project turnaround time and reduction in overdue tasks.
• Quality of deliverables and reduction in recurring defects.
• Timely identification and resolution of blockers.
• Website deployment timelines and coordination of technical issues.
• Team productivity, accountability, and process adherence.
• Accuracy of project reporting and effectiveness of process improvements.

What We Offer

• Exposure to international projects and cross-functional technical teams.
• Opportunities to work across web development, QA, IT operations, and digital advertising.
• Professional growth in a collaborative, process-driven environment.

About the Opportunity

We are looking for a Product Growth Manager to drive product integrations, partner collaborations and product adoption across a growing technology platform.

The role involves working at the intersection of product management, technology and business partnerships. You will be responsible for identifying integration opportunities, translating business requirements into product specifications, coordinating with engineering teams and ensuring successful implementation of integration solutions.

You will work closely with internal stakeholders and external partners to drive seamless integrations across multiple business systems.

Key Responsibilities

Product Strategy & Integrations

• Develop a holistic integration strategy, focusing on seamless integrations with marketplace, ERP, POS and WMS systems.
• Identify key API requirements and facilitate smooth data flow between interconnected systems.
• Define product requirements and prioritise features based on market demand and partner feedback.
• Drive change management initiatives to ensure successful adoption of new integrations.

Product Execution & Delivery

• Work closely with engineering and design teams to translate business requirements into technical specifications.
• Ensure timely delivery of product enhancements and changes, adhering to defined scope and quality standards.
• Collaborate with cross-functional teams to align integration goals, priorities and execution timelines.
• Demonstrate strong problem-solving skills and attention to detail while managing complex integration projects.

Partner & Stakeholder Management

• Collaborate with integration partners to understand their business requirements and manage integration timelines.
• Build and maintain strong relationships with integration partners.
• Act as the primary point of contact for partner inquiries and feedback, representing partner requirements internally.
• Continuously evaluate and optimise partner performance to drive mutual success.
• Communicate product updates and roadmap changes to internal stakeholders and external partners.
• Provide regular progress updates, highlighting achievements, challenges and potential risks.

What We Are Looking For

• Strong understanding of product management and product execution.
• Familiarity with APIs, third-party integrations and system-to-system data flows.
• Ability to work with technical teams and translate business requirements into product specifications.
• Experience collaborating with external partners and managing integration projects.
• Strong stakeholder management, communication and problem-solving skills.
• An entrepreneurial mindset with the ability to take ownership and adapt to evolving business requirements.
• A customer-centric approach to product development and execution.

Work Environment

• Five-day working week.
• Work-from-office environment.
• Opportunity to work on complex product integration challenges and collaborate with cross-functional teams.

Education: B.E. Computer Science/IT degree (or any other engineering discipline)

Experience: 9+ years

 Work timings: 2:00 TO 11:00PM/ 6:30PM to 3:30 AM

Position Requirements:

• Program Strategy & Planning
• Own program charters, end-to end roadmaps, success criteria and alignment to business objectives.
• Translate company strategy into clear program priorities, milestones, and resource plans across multiple teams.
• Lead quarterly and long-range capacity planning, balancing scope, resources and timelines across workstreams.

•          Program Execution & Delivery

• Drive delivery of large, technically complex programs comprising multiple projects and teams; ensure on-time, high-quality outcomes.
• Orchestrate cross-functional dependencies, manage sequencing, and remove organizational impediments.
• Operate program-level release, milestone and launch processes; maintain program schedules and integrated plans.

•          Technical Leadership & Influence

• Maintain technical fluency across systems (APIs, services, data, infra, web and mobile platforms) to identify risks, trade-offs, and integration concerns.
• Partner with engineering leads and architects to surface technical dependencies, propose solutions, and influence technical direction.
• Lead technical intake, prioritization and change control for program scope.

•          AI Programs & Governance

• AI-specific program accountability: Own model lifecycle programs (experimentation → validation → deployment → monitoring → scale), model risk management, and coordination with MLOps and data science teams.
• Governance and control: Implement and maintain governance for clinical, editorial, regulatory, and AI-specific risks (bias, explainability, monitoring), coordinating policies and controls with legal, compliance, and domain stakeholders.
• Offshore reality: Design and operate for distributed teams—ensure timezone overlap strategies, clear escalation mechanics, minimize decision latency, and define RACI for offshore/onshore handoffs.
• Experience in mentoring engineering teams to integrate AI assistants into their daily development workflows to increase velocity and code quality.

•          Stakeholder Management & Communication

• Serve as primary program owner for senior leadership and business partners; run steering committees and executive reviews.
• Produce concise executive-level reporting (status, risks, mitigation, outcomes) and tailor communications for diverse audiences.
• Build strong cross-functional relationships and drive alignment through regular touchpoints and stakeholder feedback loops.

 •          Risk, Budget & Vendor Management

• Develop and maintain program-level risk registers, contingency plans, and escalation protocols.
• Manage program budgets, track spend vs. plan, and coordinate with finance and procurement as needed.
• Own vendor/third-party integration and delivery where applicable.

•          Process, Tools & Automation

• Establish program governance, templates, and tooling conventions to improve visibility and efficiency.
• Identify automation and tooling opportunities (including AI-assisted tooling) to reduce manual work and improve program telemetry.
• Drive PMO maturity: scalable processes, reporting, and knowledge management across the organization.

•          Measure Impact

• Define and track program success metrics and business outcomes; iterate to maximize value delivery.
• Ensure learnings are captured and operationalized for future programs.

Role & Responsibilities:

• 10+ years of program or technical project management experience delivering large-scale technical programs in fast-paced, matrixed organizations.
• Proven track record driving multi-team, cross-functional technical initiatives from concept to measurable business outcomes.
• Strong technical literacy (experience with APIs, backend services, cloud infrastructure, data flows and integrations).
• Advanced proficiency with Agile at scale methodologies (e.g., SAFe, LeSS, or equivalent) and deep SDLC knowledge.
• Experience with capacity planning, roadmaps, dependency management, and cross-team prioritization.
• Expert-level proficiency in JIRA and Confluence; comfortable with program/portfolio tooling (Aha!, Productboard, Roadmunk, Airtable, Smartsheet, BI dashboards).
• Excellent stakeholder management and executive communication skills; proven ability to influence without direct authority.
• Strong analytical and problem-solving skills; data-driven mindset.
• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• Fluent English.

•          Preferred

• Certifications such as PMP, CSM, SAFe Program Consultant (SPC), or equivalent.
• Experience in digital publishing, web/content platforms, AI/ML products, healthcare information systems, or digital media.
• Experience managing program budgets and vendor/contract relationships.
• Familiarity with emerging project automation and Agentic AI tools for program management and decision support.
• Prior experience mentoring PMs and leading PMO or program-level process change initiatives.