Technology Delivery Manager - Payments

Roles & Responsibilities:

Handle inbound and outbound calls to address customer queries and provide resolutions.

Communicate effectively with customers in a polite and professional manner.

Manage customer interactions in a timely and efficient manner, ensuring high customer

satisfaction.

Maintain accurate records of customer conversations and follow up where necessary.

Collaborate with the team to meet individual and team performance metrics.

Adapt to dynamic customer requirements and handle escalations where required.

Qualifications & Skills:

Education: Minimum qualification: 12th Pass.

Languages Required: Proficiency in Malayalam, Telugu, Tamil, and English (mandatory).

Strong verbal communication skills and an ability to build rapport with customers.

Prior experience in a voice process or customer service is a plus but not mandatory.

Good listening and problem-solving skills.

Basic computer knowledge to manage call-related data and CRM tools.

• Providing technology leadership, vision, and passion to the product team.
• Working closely with the product management team and engineering team to transform customer needs into product engineering architecture and initiatives.
• Responsible for defining and implementing solid product engineering best practices and processes to guarantee results for product delivery.
• Take ownership and drive technology initiatives in the organization.
• Manage the product architecture design and reviews, review platform test automation, and DevOps Practises.
• Recruiting and mentoring a team of world-class developers.
• Provide the Delivery and Support teams with technical advice and support.

• Should have a strong technical background in product development and the complete software development life cycle.
• Coding skills are mandatory and we’re looking for someone who is technology agnostic and can jump in where needed. Our current tech stack scales across various technologies and platforms: JAVA, Ionic/Angular, IOS, Android, PHP and Python among others.

• Flexible, adaptable to the challenging pace of identifying and adopting new technologies.
• Have a strong sense of ownership and motivation to make our product successful.

• Result-oriented with a strong sense of drive and driven technology initiatives in previous jobs.

• Must have experience in building teams, identifying and mentoring talent, and working on architecting and building large-scale products.
• Must have an excellent understanding of the current web and mobile app technology landscape.
• The ideal candidate should have 12+ years of experience in software engineering with at least 8-10 years in product development. 
• Last position as an technical owner of a product engineering team with at least 15 people.
• A Bachelor’s degree or better, preferably in Computer Engineering, from a reputed college/university.
• Excellent verbal and written communication skills.

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;Good computer skills (MS Office)Proficiency in EnglishWell-organized and responsible with an aptitude in problem-solvingExcellent verbal and written communication skillsA team player with high level of dedication

Microsoft Azure Data Integration Engineer

Job Description: 

Microsoft Azure Data Integration Developer who will design and build cutting-edge user experiences for our client’s consumer-facing desktop application. The Senior Software Developer will work closely with product owners, UX designers, front-end, and back-end developers to help build the next-generation platform. 

Key Skills:

• 3+ years of experience in an enterprise or consumer software development environment using C# and designing and supporting Azure environments
• Expert level programming skills in creating MVC and Microservices architecture
• Experience with modern frameworks and design patterns like .Net core
• Strong knowledge of C# language
• Hands-on experience using the Azure administration portal and iPaaS
• Demonstrable experience deploying enterprise workloads to Azure
• Hands-on experience in Azure function apps, app service, logic apps and storage, Azure Key vault integration, and Azure Sql database.
• Solid understanding of object-oriented programming.
• Experience developing user interfaces and customizing UI controls/components

·      Microsoft Azure Certification, Business Continuity, or Disaster Recovery planning experience is a plus

Responsibilities:

• Architect, design & build a modern web application for consumers
• Explore configuring hybrid connectivity between on-premises environments and Azure, and how to monitor network performance to comply with service-level agreements.
• Collaborate with UI/UX teams to deliver high-performing and easy-to-use applications
• Participate in code reviews with staff as necessary to ensure a high-quality, performant product
• Develop a deep understanding of client goals and objectives, and articulate how your solutions address their needs
• Unit testing/test-driven development
• Integration testing
• Deploying Azure VMs (Windows Server) in a highly available environment
• Regularly reviewing existing systems and making recommendations for improvements.
• Maintenance
• Post-deployment production support and troubleshooting

Technical Expertise and Familiarity:

• Cloud Technologies: Azure, iPaaS
• Microsoft: .NET Core, ASP.NET, MVC, C#
• Frameworks/Technologies: MVC, Microservices, Web Services, REST API, Java Script, JQuery, CSS, Testing Frameworks
• IDEs: Visual Studio, VS Code
• Databases: MS SQL Server, Azure SQL
• Familiarity with Agile software development methodologies.
• Advanced knowledge of using Git source control system.
• Azure, AWS, and GCP certifications preferred.

Technical Lead - .NET

Responsibilities:

• Develop and deliver technical systems
• Maintain adherence to architectural standards/principles, global product-specific guidelines, usability design standards, etc.
• Participate in the development and review of documents to comply with SDLC methodologies [e.g., Engineering Work Breakdown Structure (WBS), estimation, Solution Design Document (SDD) and Software Architecture Documents (SAD)]
• Provide support and documentation to assist in sustaining the project during the transition to production where necessary
• Adhere to Application Engineering methodologies, standards, code reviews
• Provide feedback regarding application engineering methodologies, standards, and leading practices when appropriate
• Identify potential points of contention for missed activities and notify project leadership of situation and remediation plan
• Minimize technical exposure and risk on projects
• Provide technical guidance to development team members
• Technical deliverables (i.e., code and documentation) on projects assigned
• Translate detailed Requirements and Design and Solution Architecture deliverables into detailed design specifications
• Maintain effective and consistent communication within the team, with peers, the leadership team, and the peers in other IT groups
• Proactively raise issues to Technical and Group Leads when necessary
• Produce high-quality application engineering deliverables in accordance with the project timeline
• Build and unit test a project to detailed design specifications
• Provide thought leadership and technical guidance to engineering staff
• Review of code completed
• Review performance of developers
• Proactively anticipate project issues before they occur; define the problem; identify possible causes; work with the team to identify solutions; select and implement the most appropriate solution
• Apply judgment in implementing Application Engineering methodologies, processes, and practices to specific requirements of projects/programs which may include product design engineering, information security, code maintainability and reliability

Requirements:

Must Have:

• Bachelor’s OR master’s degree in a technical field and/or equivalent work experience
• At least 3 years acting a senior architecture / technical lead role in a comparable organization
• Significant experience of deploying large, enterprise-wide implementations to significant user volumes
• At least 5 years of hands-on experience leading a team of developers - defining work breakdown structures/tasks, assigning the teamwork items, monitoring, and ensuring quality and adherence to standards etc.
• At least 8 years of relevant hands-on work experience building, integrating, and delivering enterprise-wide web and windows applications using Microsoft and other technologies for large organizations on complex projects
• 8+ years of ASP.Net MVC, ASP.Net experience
• 8+ years of experience of working with applications that have a SQL Server backend
• 5+ years of experience with Object-Relational Mappers such as Entity Framework, ADO.NET, Dapper
• Expert level knowledge of .NET Web API is required. .NET Core knowledge is preferred, but Web API experience with legacy .NET is ok
• 5+ years of experience with GIT
• 3+ years of experience of Azure Devops
• In-depth knowledge of object-oriented analysis and design (OOAD) principles, and familiarity with many design patterns for Software applications.
• Demonstrated expertise in application design and construction, work breakdown structure of items, design and code reviews, unit test and build activities, deployment and performance related activities, documentation, support, and training/mentoring
• Excellent communication skills, verbal and written

Nice to have:

• Ideally experience working with SSRS, SSIS
• Experience with MongoDB or another document database would be a plus
• Knowledge and experience with working on N-Tier applications.
• Demonstrated ability to build strong working relationships
• Experience working on projects following Agile methodologies would be ideal
• Experience working with Azure or other cloud providers would be ideal
• Ability to work within diverse, global, virtual teams.
• Proven ability to thrive under pressure
• Some experience with design and prototyping tools and diagramming is desired

Developing, test, deploy and release new user-facing features

- Setting up continuous delivery and continuous improvement in front-end development,

- Developing scalable, reusable components and front-end libraries,

- Translating UI designs and UX wire-frames into high-quality codes

- An advocate of general engineering best practices such as domain-driven code architecture, encapsulation, separation of concerns, single responsibility, clean code practices, etc.

A knack for writing clean, readable React-Native code

- Understanding and grasp of Agile development and Scrum practices

You are going to love working with us because at Zorang, our team members :

- Have access to health insurance and other benefits.

- Have complete ownership and accountability for outcomes in their job functions

- Are respectful and curious about other's opinions

- Work where they want - this is a remote job, so you get to work at your favorite place, be it a cafe, mountains, or from the comfort of your home!

- Have unlimited scope of growth, because we value each other's suggestions and get a chance to work on them!

7 years of Experience in React Native.

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Desired Candidate Profile

Sunday Mobility is hiring for Angular Developer....

Experience: 3 to 5 years

Skills:- Angular 2+, HTML, CSS, Javascript , typescript, git

Notice period- Immediate to 30 days

Immediate Joiners Preferred

Sneed is an online marketplace that connects people looking for ready use offices to potential providers. Our digital platform has helped freelancers, small enterprises and large corporates discover an efficient way of managing their office space requirements while helping our partners like wework, cowrks, awfis and hundreds more find new users to sign up for their services.

We are present across 27 cities across the country and growing exponentially. At present we are building our field sales teams across the country. The job will involve:

Roles and Responsibilities:

• Interacting with customers and requirement gathering
• Facilitating conversations and negotiations to execute transaction processes.
• Establishing and maintaining relationships with clients and the space partner / property owners.
• Schedule site tours / property inspection for clients as requested.
• Creating and maintaining sales pipeline,
• Generating revenue and achieving sales targets.
• Market insights and intelligence about local markets
• Complete research as necessary by collecting and analyzing property information.

An ideal candidate would therefore have:

• Worked for 2-4 years in sales or transaction manager in commercial leasing.
• Possesses high negotiation skills
• Great communication skills and ability to work on targets
• The ability to build deep relationship with customers
• The ability to work with team as a team player
• High analytical skills.

* Work experience in the real estate industry, hospitality, coworking etc will be preferred.