Technical writer

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT.’ We partner with large organizations to modernize legacy codebases and collaborate with startups to launch MVPs, scale, or act as extensions of their teams. Guided by Software Craftsmanship values and eXtreme Programming Practices, we deliver high-quality, reliable software solutions tailored to our clients' needs.

We thrive to: 

• Bring our clients' dreams to life by being their trusted engineering partners, crafting innovative software solutions.
• Challenge offshore development stereotypes by delivering exceptional quality, and proving the value of craftsmanship.
• Empower clients to deliver value quickly and frequently to their end users.
• Ensure long-term success for our clients by building reliable, sustainable, and impactful solutions.
• Raise the bar of software craft by setting a new standard for the community.

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Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions. 
• Extreme Ownership: We own our work and its outcomes, fully. 
• Proactive Collaboration: Teamwork elevates us all. 
• Pursuit of Mastery: Continuous growth drives us. 
• Effective Feedback: Honest, constructive feedback fosters improvement. 
• Client Success: Our clients’ success is our success.  

Experience Level

This role is ideal for engineers with 7+ years of hands-on software development experience, particularly in Node.js and TypeScript at scale. 

Role Overview

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!

Requirements

What You’ll do as a Software Craftsperson:

• Your typical day will include attending Agile standups, designing components or services, writing lots of code, testing and integrating your code, and reviewing others’ code.

• You’ll participate in and contribute to Agile team activities. You’ll help estimate the time and effort projects will take as part of the sprint cycle.

• You’ll ensure software engineering best practices, coding standards, and patterns for development and deployment. outages,

• You’ll investigate alerts about possible errors in our system. You’ll help solve participate in retrospectives, and implement countermeasures to prevent similar issues from recurring.

• You’ll create tools and documentation for internal teams like Client Delivery to understand how our systems work and to enable them to onboard customers on time with minimal support from Engineering.

What You’ll Bring:

• Proficiency with some or all of the following: : Java/J2EE, Spring, Hibernate, SOAP/REST Web Services, ReactJS, JavaScript, Object Oriented Programming in JS

• 6+ years of Object-Oriented Programming with ReactJS or equivalent

• 6+ years of experience working with NodeJS

• 6+ years of experience using Git to contribute code as part of a team of Software Craftspersons.

Benefits

What We Offer

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.  
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk. 
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies   
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance. 
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind. 
• And More: Extra perks to support your well-being and professional growth. 

Work Environment

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results. 
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered. 
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team. 

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  

AI Native Ops Expert-Director/AVP/VP

EOSGlobe is transforming into an AI-First organisation, and we’re looking for an AI-Native Operations Expert to lead this journey. This role is all about driving automation, re-engineering processes, and embedding AI into every aspect of BPM service delivery. You’ll be the change agent who ensures efficiency, scalability, and measurable impact.

NO of Requirements - 3

What You’ll Do

·     Lead AI-first transformation initiatives across BPM operations.

·     Re-engineer processes using AI, ML, and automation tools.

·     Collaborate with leadership and strategy teams to align transformation goals.

·     Define KPIs, track financial impact, and report progress to senior leadership.

·     Partner with clients to showcase AI-driven efficiency and revenue growth.

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What We’re Looking For

·     Strong expertise in AI, ML, RPA, and automation technologies.

·     Proven track record in process transformation and digital adoption.

·     Deep understanding of BPM industry dynamics and client delivery models.

·     Exceptional leadership, communication, and stakeholder management skills.

·     Analytical mindset with ability to measure impact on financials and KPIs.

Designation: Director/AVP/VP

CTC: 24 Lac – 36 Lac pa

Immediate Joiners preferred

Roles & Responsibilities: 

• Responsible for the implementation and support for Safetrax tool for large corporates and fleet partners 
• Act as single point contact for all client queries. 
• Serve as a primary point-of-contact for Client satisfaction and act as the liaison between the clients, sales and other functional groups. 
• Managing the entire show of Account Management and supporting clients.
• Owning the long term as well as the short-term growth strategy of the account(s).
• Participate in internal planning activities to develop schedules and align resources for projects and support activities. 
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker. 
• Find opportunities to bring in automation/orchestration in order to enhance client service experience. 
• Respond to queries from potential and existing customers, communicate Safetrax's value proposition and negotiate deals successfully. 
• Understand client needs and address within defined TAT 

Knowledge & Experience: 

• Bachelor's degree and demonstrated prior Account/Service Management experience.
• Information Technology experience 
• Strong written and oral communication skills. 
• Strong Microsoft Office skills (Excel, PowerPoint ) 
• Strong aptitude for learning new technologies and processes and an understanding of how to apply these in a customer facing environment 
• Understand technical risks and supportability parameters 
• Strong decision-making skills. 
• The ability to analyse, think innovatively, adapt and drive new best practices.
• The ability to farm the account through relationship management.

You’ll be joining the engineering team responsible for delivering SaaS and on-premise solutions that orchestrate case data workflows and provide data driven legal insights for our clients. You will be leading the development, maintenance and scaling of our strategic initiatives - using a variety of distributed systems and cloud-technology stacks, driving our next level of growth. As an early member of our small team, you will have ample opportunity to lead and scale the product and the team. 

Responsibilities

• Work with product management to understand customers' case data workflows to translate their pain points to requirements.
• Gain a solid understanding of customer backend pipelines and integration surfaces.
• Breakdown large projects into potentially shippable incremental units within a timeframe.
• Understand the current system architecture and design sub systems.
• Be hands-on and build end-to-end new features and support existing features.
• Engage in all stages of the product development life cycle.
• Adopt a customer-centric and iterative mindset.
• Promote engineering best practices such as API design standards, coding standards, code test coverage, code reviews, CI/CD, and documentation.
• Work with lead engineers and mentor junior engineers to deliver on large initiatives.
• Our tech stack is varied - you will start with Ruby/Rails, JavaScript/React, Postgres, Redis, Sidekiq, Heroku, AWS, and more.

Required Skills: 

• Exposure to a variety of stacks building SaaS platforms and/or on-premise solutions.
• Experience with building sub-systems or services in a distributed system.
• Exposure to one or more backend architectures such as event-driven, micro services, and cloud architectures.
• Experience troubleshooting performance and/or scale issues.
• Strong in RDBMS and/or NoSQL databases.
• Proficient in one or more scripting languages - experience in Ruby/Rails and JavaScript/React is a plus.
• Strong in data structures, algorithms, object-oriented programming, and design patterns.
• Ability to effectively communicate and collaborate with both technical and nontechnical team members.
• Prior experience in the legal tech industry is a plus.

Years of Experience : 5+ years

Educational Qualification: BE or BCA or MCA OR Msc IT

TechUnity India.,

Need Indian Freelancers, for Appointment Set in USA software Product Companies

we are software service provider target company software product companies in US region,

we are looking for Freelancer to have B2B calls and appointment set,

Your role have to set appointments for us with the C level persons in client side.

We pay based on per appointment 100 USD

if the appointed lead converted into project mean, you will get the 2.5 percentage commission,

after 3 months if you getting appointments constantly pay will be 150 USD.

• Proficient with Laravel/CI/Node.JS/Yii
• Must have at least 1 year of experience
• Able to join office

• Initial Screening
• Telephonic Interview
• Machine Test
• HR Round

Industry: Recruitment & Staffing (must have)

Required Experience and Qualifications:
- 2 years of experience
- Should have sold/is selling recruitment/talent/staffing/workforce solutions
- Hands-on experience in sales, business development, B2B, lead generation, telephone & email prospecting, corporate sales, market mapping & research, cold calling, appointment generation, etc
- Passionate about making talent acquisition cognitive
- New customer acquisition
- Ready to learn and unlearn

Benefits: Paid holidays, work detox leaves, menstruation leaves for women, robust incentive plans, education allowance, mobile reimbursement, etc.

Key Tasks and Duties:
- Prospecting for new clients/lead generation
- End-to-end B2B selling
- Monthly and annually new client acquisitions
- Direct communication with customers via e- mail and telephone to promote Reed & Willow & its Service Range
- Execute marketing plan/marketing campaigns (e.g. targeted e- shot, mail shot)
- Follow up and qualify contacts from web registrations, promotions, events, and other marketing and sales activities
- Preparation and presentation of results from campaigns
- Setting up Sales Meetings with qualified prospects
- Recording of all sales activities in the CRM- Market research feedback

Traits of our Team:
Motivation and drive: 
- Is driven and enthusiastic, which encourages commitment from others
- Responds positively to problems and uses them as an opportunity to do things differently or better

Planning and organizing: 
- Structures work to achieve the best outputs
- Anticipates and adjusts for problems and roadblocks, taking responsibility for prior commitments

Delivering results and continuous improvement:
- Is flexible and able to revise the plan when needed
- Analyses issues or set- backs without bias, and is open about mistakes to encourage learning
- Meets targets and deadlines