Head - Counsellor Acquisition, Retention and Growth

Job Description:

Position: Business Development Executive

Exp: 2+ Years of experience

Skills:

• Must have strong knowledge of freelancing site Upwork.
• Must have inside-out knowledge of Upwork algorithms and have great sense and command on Upwork.
• Excellent Analytical & Communication Skills (Written and Oral).
• Email Etiquette, Proposal Writing, Follow-up, and Requirement Gathering.
• Must be aware of client details analysis.

Job Summary:-

We are seeking a highly motivated individual for Business Development Profile / Online Bidding
Should be comfortable in client interaction and proposal writing.
Should having knowledge of website bids.
Excellent Communication skills (written & Oral) can also apply for this position.
Should have knowledge of bidding portals.

Looking for candidates who would be responsible for handling sales for Indian customers over the phone entirely.

Job profile:

Contacting potential or existing customers to inform them about the service.

Answering questions about product or the company

Asking questions to understand customer requirements and close sales

Enter and update customer information in the database

Handle grievances to preserve the company's reputation

Go the 'extra mile' to meet sales quota and facilitate future sales

Requirements

Proven experience as telesales representative or other sales role in the Indian market

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant CRM

Excellent knowledge of English/Bengali/Tamil/Telugu/Marathi/Kannada

Excellent communication and interpersonal skills

Cool tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Job Description

A business development executive will be  responsible for researching and pursuing new business leads for the growth of the business. The role involves active coordination across teams and demands exceptional interpersonal skills. The executive is expected to work on new business proposals which are a persuasive representation of an organization's services.

Responsibilities/Requirements

• Must have knowledge of online bidding for IT Projects (Bidding Tools: Freelancer, Upwork, Fiver, etc.)
• Proper knowledge of proposal writing.
• Candidates should have experience with client communication, Follow ups and Negotiation.
• Project Management experience will be a plus.
• Should have IT Background experience.

Key Skills

Bidding on Freelancer / Upwork / Fiverr, Proposal Making, Negotiation, Client Communication, Project Management

• 5-6 years of proven excellence in IT- Business Development or inside sales.
• Mandate experience in Appointment setting.
• Must have B2B sales experience.
• Shift timings- 5:30pm to 2;30 am IST(8:00 am to 5:00 pm US-EST)
• 6:30 pm to 3:30 am IST ( 9:00am to 6:00pm US- EST)
• Tool Handling - LinkedIn Sales Navigator, Hubspot, Salesforce, Outreach etc

• Location - Remote (PAN INDIA)

Responsibilities:

• Develop sales opportunities by researching and identifying potential accounts & understanding customers' needs.
• Making outbound calls/communications to potential customers, and source new sales opportunities through inbound leads.
• Use outbound channels like LinkedIn to identify key decision makers.
• Route qualified opportunities to the sales team for further development and closure.
• Research accounts, identify key players and generate interest.
• Creating, maintain and expand the database of prospects.
• Team with channel partners to build opportunities pipeline.
• Perform effective online presentations to prospects.
• Keeping all the sales & marketing collateral ready & up-to-date.
• Identify decision makers within targeted leads to begin sales process.
• Penetrate all targeted accounts and radiate sales from within client base.
• Collaborate with appropriate team members to determine necessary strategic sales approaches.
• Create and deliver qualified opportunities to other team members.
• Assist in creating RFP responses to potential clients.
• Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
• Appropriately communicate brand identity and corporate position.

Requirements:

• 2+ years of inside sales experience.
• Bachelor's degree or equivalent, Preferably with MBA.
• Track record of over-achieving quota.
• Proficient with corporate productivity and web presentation tools.
• Experience working with Salesforce.com or similar CRM.
• Proficient in Microsoft Office.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Ability to multi-task, prioritise, and manage time effectively.