Head - Counsellor Acquisition, Retention and Growth

at Mentoria

Posted by Megha Saluja
3 - 7 yrs
₹5L - ₹8L / yr
Full time
Communication Skills
Community Management
Business Planning
Mentoria is India's first holistic career discovery ecosystem that enables students to discover themselves and their ideal career path, thereby ensuring that they live happier, more productive and successful life. Through our knowledge gateway, students will gain access to curated content on their identified career paths, engage with industry experts to gain better and deeper understanding of "reality" in these careers and build communities with their peers to interact on a daily basis with the like-minded individuals. While we have an entire ecosystem that students can discover their careers in, the basis of their discovery will be determined by the psychometric test they give, and the career counsellor they interact with. Career counsellors are the most important part of the ecosystem, as they are the only human face to it. They are also the bridge between what the real-life conditions and aspirations of the student/parent are - and what the career report is saying. Your responsibilities will be divided into 3 parts: - Counsellor Acquisition - Workshop Management - Counsellor Retention and Growth - Counsellor Acquisition 1. Understanding what our ideal counsellor profile looks like and assisting in enhancing the ideal profile. 2. Researching the market/city we are launching in and the target audience. Identifying the mediums through which you can connect with the target audience, or where they are most active. 3. Skim, Scan and Select - Identifying potential counsellors in each of the launch cities through the mediums that you think are appropriate. Using recruitment platforms like Naukri, LinkedIn, Monster, Social Media, Target groups etc. 4. Creating counsellor networks around cities. 5. Taking them ahead in the acquisition process - where they would go through the training programs, do the pre and post work assigned to them, and be assessed by Mentoria's psychometric team. 6. Onboarding the counsellors who are selected post training process. 7. Managing complete counsellor documentation, communication and operations. - Workshop Management 1. Identifying venues where counsellor workshops can take place, organizing event pre-work, planning of the workshops and the coordination of resources that are required. 2. Coordinating and following up with counsellors to ensure their presence in the workshops. 3. Facilitation of the event - venue setup, resource arrangement, training kits etc - Counsellor Retention and Growth 1. Understanding the counsellor community and facilitating their learning or monetary needs. 2. Answering any and every query that counsellors have about the counselling process of Mentoria. 3. Growing this counsellor community through referrals and other means in the cities that Mentoria has launched in. 4. Ensuring that Mentoria is in touch with each one of our counsellors, consistently asking for and giving feedback. What do you need to apply for this role? 1. 3-5 years of talent acquisition experience. 2. Fluent communication Skills 3. Process Driven attitude 4. Comfortable with travelling to different cities in India for counsellor training workshops and relationship management. 5. A driving passion that will help you collaborate with us to achieve our nation transforming ambition. What is in it for you? - Flexible work hours - 2 weeks paid time off - Health Benefits - Performance Bonus - Free entry onto the Mentoria ecosystem for any students in your immediate family that are looking for career guidance. - A super creative and motivational work environment. - Monthly budgets to buy books of your choice.
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About Mentoria

Mentoria, is the worlds 1st holistic career discovery ecosystem that will enable you to live a happier and successful life.Start with a free career assessment Today!
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20-100 employees
Raised funding
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