Head - Counsellor Acquisition, Retention and Growth

Key Responsibilities

• Design, develop, and maintain automated test scripts using Python, pytest, and Selenium for Salesforce and web applications.
• Create and manage test environments using Docker to ensure consistent testing conditions.
• Collaborate with developers, business analysts, and stakeholders to understand requirements and define test scenarios.
• Execute automated and manual tests, analyze results, and report defects using GitLab or other tracking tools.
• Perform regression, functional, and integration testing for Salesforce applications and customizations.
• Ensure test coverage for Salesforce features, including custom objects, workflows, and Apex code.
• Contribute to continuous integration/continuous deployment (CI/CD) pipelines in GitLab for automated testing.
• Document test cases, processes, and results to maintain a comprehensive testing repository.
• Stay updated on Salesforce updates, testing tools, and industry best practices.

Required Qualifications

• 1-3 years of experience in automation testing, preferably with exposure to Salesforce applications.
• Proficiency in Python, pytest, Selenium, Docker, and GitLab for test automation and version control.
• Understanding of software testing methodologies, including functional, regression, and integration testing.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong problem-solving skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to work in a collaborative, fast-paced team environment.

Preferred Qualifications

• Experience with Salesforce platform testing, including Sales Cloud, Service Cloud, or Marketing Cloud.
• Active Salesforce Trailhead profile with demonstrated learning progress (please include Trailhead profile link in application).
• Salesforce certifications (e.g., Salesforce Administrator or Platform Developer) are a plus.
• Familiarity with testing Apex code, Lightning components, or Salesforce integrations.
• Experience with Agile/Scrum methodologies.
• Knowledge of Webkul’s product ecosystem or e-commerce platforms is an advantage.

As a Security Researcher in SaaS security posture management, your primary responsibility will be to conduct research on emerging security threats and vulnerabilities in SaaS environments and to develop and implement strategies to mitigate those risks. Specifically, your job duties will include: Conducting in-depth research on emerging security threats and vulnerabilities in SaaS environments.

• Analyzing data and security logs to identify potential threats and take proactive measures to prevent them.
• Developing and implementing security policies and procedures to protect against security threats in SaaS environments.
• Collaborating with other members of the IT team to implement security measures and ensure compliance with industry standards and regulations.
• Keeping up-to-date with the latest security technologies and trends in SaaS security posture management.
• Communicating findings and recommendations to management and other stakeholders.
• Participating in incident response and resolution activities in the event of a security breach in SaaS environments.
• To be successful in this role, you should have a Bachelor's or Master's degree in Computer Science, Information Security, or a related field, and have experience in researching emerging security threats and vulnerabilities in SaaS environments. You should also have strong analytical and problem-solving skills, and hold industry certifications such as CISSP, CEH, or OSCP. Excellent communication and collaboration skills are essential to work effectively with cross-functional teams.

Roles & Responsibilities:

1. Develop cutting edge user experience for healthcare the platform
2. Design, build, test, deploy, maintain, and enhance iOS apps
3. Contribute towards the product roadmap
4. Work on an interesting range of problems like instant messaging in poor networks, smart diagnosis- personalization for doctors in each specialty, optimal matching problems
5. Help bring healthcare processes on mobile- prescriptions, auto-diagnosis
6. Work with network and battery optimisations, messaging, APIs, external libs, SDKs, Analytics, Offline apps, UI, visualisations and animations
7. Lead a team of developers and work in tandem with Product and Design teams

Skills & Qualifications:

1. Be proficient with Objective-C or Swift , and Cocoa Touch.
2. Experience with iOS frameworks such as Core Data, Core Animation, as well as offline storage, threading, and performance tuning
3. Must be familiar with RESTful APIs to connect iOS applications to back-end services
4. Experience with performance and memory tuning with tools 
5. Experience with cloud messaging APIs and usage of push notifications.
6. Knowledge of code versioning tools 
7. Built and managed apps with over 1 million users

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Screening the resumes and selecting a big number for the first round of interview

Scheduling the shortlisted candidates for further rounds with line managers

Managing various profiles and updating the candidate tracker

Creating and managing databases of employee information, including contact details and employment forms

Roles and Responsibilities-

• Planning concepts by studying relevant information and materials.

• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.

• Preparing finished art by operating necessary equipment and software.

• Coordinating with web designers, marketing, printers, and colleagues as necessary.

• Contributing to team efforts by accomplishing tasks as needed.

• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.

• Reviewing final layouts and suggesting improvements when necessary
  
  Requirements-
  * Proficiency with required desktop publishing tools, including Photoshop and Illustrator Adobe XD.
  * A strong eye for visual composition.

  * Able to give and receive constructive criticism.

  * Effective time management skills and the ability to meet deadlines.Knowledge of Video Editing preferable (Adobe Premiere Pro / After Effect)
  *Experience with computer-aided design.

We’re looking for a caring and photography-loving Customer Service Representative. You would be responsible for quickly resolving answering customer queries via email, phone, social media, or live chat; getting feedback from customers; identifying areas of improvements and working closely with our teams to continuously improve our service quality.

• Make sure customer queries are solved quickly with a high degree of satisfaction
• Handle customer complaints across email, phone, social media, and live chat
• Maintain and improve customer service SLA’s
• Look for ways to improve our service quality via root-cause analysis
• Help build a customer-centric company culture
• Collaborate closely with our teams

• Bachelor's Degree
• Excellent English writing and speaking skills
• Detail-oriented
• Active on social media
• Hindi, Marathi or Kannada language skills a plus
• A love of photography