Head - Counsellor Acquisition, Retention and Growth

REVIEW CRITERIA:

• Strong Credit & Risk strategist profile
• Must have 2.5+ years of experience as credit and risk strategist/analyst in unsecured personal loan in B2C Fintech Product Companies (or NBFC)
• Must have strong understanding of automated underwriting and SMS underwriting for lending
• Must have experience with scorecards, rule engine, bureau data, device signals and behavioural insights
• B2C Fintech Product companies 

ROLE & RESPONSIBILITIES:

We are looking for a Credit & Risk Lead who can craft smart, data-driven credit strategies to scale the app while keeping delinquencies low.

WHAT YOU’LL DO:

• Build and refine credit strategies for short-tenure, small-ticket unsecured personal loans.
• Work with Data Science to improve decision engines, scorecards, rules, and real-time underwriting models.
• Create sharp risk segmentation using behaviour, device signals, bureau data, fraud patterns, and portfolio trends.
• Analyse bounce rates, roll rates, early-bucket trends, and cohort behaviour to identify segments driving delinquencies.
• Share clear insights with Collections to boost pre-due and early DPD performance and improve cure rates.
• Track vintages, cohorts, and DPD curves to iterate policies, limits, and approval logic continuously.
• Strengthen fraud detection, identity checks, and thin-file underwriting frameworks to ensure clean approvals.
• Own policy governance, compliance, documentation, and alignment with RBI Digital Lending Guidelines.
• Stay ahead of market trends, competitor practices, and regulatory shifts to keep the risk engine future-ready.

IDEAL CANDIDATE:

• 2.5+ years in unsecured personal loan risk within a fintech or NBFC.
• Strong understanding of digital underwriting, policy design, and credit decisioning for short-tenure PL.
• Experience working with scorecards, rule engines, bureau data, device signals, and behavioural insights.
• Ability to work closely with Data Science, interpret large datasets, and convert insights into clear credit actions.
• Strong communication, cross-functional collaboration, and a proactive, analytical mindset.

PERKS, BENEFITS AND WORK CULTURE:

• Work directly with Founders: Mikhil Innani, former co-founder of PharmEasy and ex-Product Head at Hotstar, and Diksha Nangia, a former banker and CFA Charterholder.
• Best of both worlds: startup energy + listed company stability.
• Competitive pay and fast-track growth.

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Role: Video Editor

Experience Level: 1.5+ years

Location: Bangalore, Onsite

Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 1.5 Years plus.

Responsibilities:-

● Creation of Social media posts, reels, etc .

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.

● Correct errors, using editing equipment.

● Must know motion graphics.

● Minimum 8-10 edits in a day.

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.

Senior Tech Lead specializing in FSM modules with over 7 years of experience in Field Dispatch and 2 years in FSM modules. Demonstrated ability to lead teams, implement FSM solutions, and optimize field service management processes to improve efficiency and service delivery

Intermediate Developer specializing in FSM modules with over 3 years of experience in Field Dispatch and 1 year in FSM modules. Skilled in developing and optimizing field service management solutions to enhance operational efficiency and service delivery.

ORAI is a Global Conversational AI Platform to build 1:1 instant conversations with customers over text, Voice, and Messenger apps. ORAI is a result of highly experienced and driven experts who understand AI, ML, Design Thinking, and Robotics.

We Experience the future of customer interaction with our AI Chatbot featuring conversational machine learning—providing intelligent, natural language conversations, personalized user experiences, and continuous improvement in understanding and responding to user queries, all tailored to enhance customer engagement and satisfaction.

We Are introducing our cutting-edge AI Chatbot—an advanced virtual assistant designed to provide instant customer support, personalized interactions, and streamlined workflows. With natural language processing, multichannel integration, and scalable capabilities, our AI Chatbot revolutionizes user engagement, offering data-driven insights and boosting overall operational efficiency for businesses of all sizes.

Position: Sales Executive/BDE

Location: Bangalore

Type: Full-time

Requirements:

● 1-2 years in outbound focused sales position desired; customer-oriented background required (sales, support, customer service) in B2B SAAS preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the BANT/MEDDIC Sales process approach ● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Key Responsibilities:

● Prospecting: As an SDR you will be responsible for identifying and qualifying high-potential customers via cold calling, networking, and e-mail, as well as utilizing Internet information sources to build and maintain a lead development pipeline.

● Lead Generation and Nurturing: You will follow up with qualified leads and build a relationship with them, answering their questions and providing helpful information to move them closer to a buying decision.

● Sales Enablement: You will work closely with the sales team to understand their needs and help them be more effective in closing deals. This can involve creating sales collateral, providing market insights, and organizing training sessions.

● Data Management: You’ll be responsible for keeping accurate and up-to-date records of all their activities and interactions with potential customers. This data is used to inform the sales process and improve overall performance.

● Pipeline Management: You will be managing the pipeline of leads and ensuring that it is always full of high-quality prospects

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming.

- Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application.

- You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

Responsibilities :

- Develop new user-facing features.

- Build reusable code and libraries for future use.

- Ensure the technical feasibility of UI/UX designs.

- Optimize application for maximum speed and scalability.

- Assure that all user input is validated before submitting it to the back-end.

- Collaborate with other team members and stakeholders.

Skills And Qualifications :

- Good understanding of Angular 6+ or React.

- Proficient with JavaScript and jQuery.

- Proficient understanding of web markup, including HTML5, and CSS3.

- Good understanding of server-side CSS pre-processing platforms, such as LESS and SASS.

- Proficient understanding of cross-browser compatibility issues and ways to work around them.

- Proficient understanding of code versioning tools, such as Git and Bitbucket.

- Good understanding of SEO principles and ensuring that application will adhere to them.

- Excellent verbal communication skills.

- Good problem-solving skills.

- Knowledge of software development methodologies like Agile, waterfall, and tools like Jira.

https://www.getzuma.com/">https://www.getzuma.com/

Location – Bengaluru

GETZUMA

Senior Backend Engineer

Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Zuma is one of the fastest-growing startups in San Francisco, and is well-funded and backed by world-class investors such as Y-Combinator, Joe Montana’s fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC’s ex-COO Qasar Younis, among others.

Headquartered in San Francisco, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way. We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!

We're looking for a senior backend engineer with experience building highly scalable systems to join our growing engineering team at Zuma. In this role, you will work closely with members of the engineering and product teams to deliver against our ambitious product roadmap as well as have a direct impact on the products and features you'll be building. We're a small but nimble team and are looking for candidates who thrive in an autonomous environment, with experience shipping products quickly and iteratively.

Job  Description

Skills

• o 5+ years of professional software development experience
• o 4+ years working with Node.js ecosystem
• o 4+ years experience building with AWS tech stack (RDS, EC2, Lambda)
• o Experience in developing complex web applications
• o Proficient in Javascript ES6 and above
• o Should be hands-on knowledge in working on VCS like Git
• o Should have sound knowledge in algorithms and problem-solving techniques
• o Should have knowledge about web application development and related technologies
•  

Role and responsibility

• o Organize full lifecycle software development
• o Lead the backend engineering team and make critical platform architecture decisions
• o Write well designed, testable, efficient code
• o Work alongside and effectively coordinate with other engineers on the team
• o Come up with procedures and frameworks to avoid technical debt
• o Create efficient architectural and database design
• o Evaluate and deploy software tools, processes and metrics
• o Help other engineers excel in their job and in their careers
• o Create amazing products that scale
•  
•  

Good to Have

• o Experience utilizing telecommunication services such as Twilio
• o Experience working with Keras/Tensorflow
•  
•  

• Proficiency in Java, with a good understanding of its ecosystems
• Sound knowledge of https://www.simplilearn.com/tutorials/java-tutorial/oops-interview-questions" target="_blank">Object-Oriented Programming (OOP) Patterns and Concepts
• Familiarity with different design and architectural patterns
• Skill for writing reusable Java libraries 
• Knowhow of Java concurrency patterns
• Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
• Experience in working with popular web application frameworks like Play and Spark
• Relevant Knowledge of Java GUI frameworks like Swing, SWT, AWT according to project requirements
• Ability to write clean, readable Java code
• Basic knowhow of class loading mechanism in Java
• Experience in handling external and embedded databases
• Understanding basic design principles behind a scalable application
• Skilled at creating database schemas that characterize and support business processes
• Basic knowledge of https://www.simplilearn.com/jvm-and-the-implications-of-sandbox-model-rar41-article" target="_blank">JVM (Java Virtual Machine), its drawbacks, weaknesses, and workarounds
• Implementing automated testing platforms and unit tests 
• In-depth knowledge of code versioning tools, for instance, Git
• Understanding of building tools like Ant, Maven, Gradle, etc
• Expertise in continuous integration

• Looking for candidates from cable or wire marketing back ground is preferable.
• Communicate with Customer’s decision making authorities and fix appointments for sales team from data base or from other sources.
• Proactive marketing, Customer Service & Sale's support
• Sending offers/quotations/proforma invoices to the customers
• Follow-up with the customers for orders/seeking feedback on the offers quoted
• Sending dispatch details to the customers after goods are dispatched
• Arranging samples of the products to the customer as per their request
• Maintaining and updating database regularly of all the customers, samples sent, offers made
• Finding out new potential customers for  products and doing sales promotional activities such as sending brochures/product flyers through couriers and emails.
• Need to have good browsing skills and hands on MS office skills
• Solving customer queries
• Other duties assigned