Head - Counsellor Acquisition, Retention and Growth

ROLES AND RESPONSIBILITIES:

We are seeking a dynamic and entrepreneurial Strategy Team Member to drive the rapid scaling of our AI Operating System startup. This role is pivotal in shaping our go-to-market strategy, developing our proprietary Master Agent and App Catalogue (MAAC) offering, and creating compelling, intelligent content to establish our market leadership. The ideal candidate will be a strategic thinker with a bias for action, comfortable in a fast-paced environment, and passionate about the future of AI.

KEY RESPONSIBILITIES:

Startup Scaling and Strategic Planning-

• Develop and execute strategies to accelerate user acquisition, market penetration, and overall business growth.
• Conduct thorough competition benchmarking to identify market opportunities, threats, and best practices.
• Analyze data and market trends to inform strategic decisions and adjust scaling initiatives effectively.
• Collaborate with the leadership team to define key performance indicators (KPIs) and measure the success of strategic initiatives.

Master Agent and App Catalogue (MAAC) Development-

• Drive the strategy, development, and launch of the MAAC, our platform for master agents and integrated applications.
• Define the functionality, user experience, and value proposition of the catalogue, ensuring it meets the needs of developers and end-users.
• Bridge the gap between business objectives and technical teams (product, engineering) to ensure seamless execution and alignment of the MAAC with the core AI OS.
• Gather user feedback and iterate on the MAAC offering to optimize its effectiveness and adoption.

Smart Content Creation and Knowledge Sharing-

• Lead the creation of high-impact, intelligent content to drive engagement, educate the market, and build brand authority.
• Produce various content formats, including-
• Videos and Podcasts detailing use cases, industry insights, and company updates.
• A comprehensive Use Case Library showcasing practical applications of the AI OS.
• Competition Benchmarking reports and analyses.
• Utilize data and AI tools to inform content strategy and optimize content performance.
• Manage and curate a knowledge repository for internal and external stakeholders.

IDEAL CANDIDATE:

• 4+ years of Tech experience ( Product, Tech solution / Tech Consulting, Start Ups).
• Only Tier I colleges MBA passout.
• Having experience in Top Consulting firms.

PERKS, BENEFITS AND WORK CULTURE:

• Competitive salary package.
• Opportunity to learn from and work with senior leadership & founders.
• Build solutions for large enterprises that move from concept to real-world impact.
• Exceptional career growth pathways in a highly innovative and rapidly scaling environment.

• Identify, Collate and translate user requirements.
• Define objectives and goals to be achieved by technical solution.
• Identify possible Solutions.
• Manage and Coordinate with solution provider for setup and installation of technical systems, applications, or process designed for business process solutions.
• Troubleshoot functionality of configured systems.
• Identify and document technical issues and feedback to be escalated to vendor for resolution and process improvements.
• Work as trainer and support directly to user onsite or remotely.
• Act as a bridge between SGRL users and technical solution provider during and after Implementation.

• Translate business requirements into Technical Functional Designs.
• Identify available solutions and arrange Demos.
• Arrange technical and commercial negotiations for selected solution.
• Plan deployment of solution including test Plan development and execution.
• Provide training and end-user support during and after the implementation process.
• Ensure delivery of documented user requirement with the software provider.

• Business Analysis Skills
• Analytical skills and attention to detail in written documentation
• Quick Learner / Grasping skills
• Strategic thinker with the ability to motivate and drive tactical execution.
• Creative problem solver, capable of developing innovative and differentiated solutions.
• Strong Oral and written communication and presentation skills with a keen eye for details.
• Proficient in Microsoft Word, Excel, PowerPoint, SQL and Scripting.
• Organizational skills and time management
• Language – English and Hindi

• Oracle 10 and above
• Jasper
• BI platform

Candidate with Advanced Skills can expect good salary commensurate with industry standards.

Delhi

Remote Work: Work from Home shall be acceptable till the pandemic is over. Visit to office, as and when informed by HR or reporting manager, is expected.

•  Perform Build activities (hardware & software configuration) of customer environment and contribute to improve Build process.
•  Coordinate for Service transition activities.

• Initiate change / release requests in line 
• customer change / release management process.

•  Work on the major problem tickets assigned by ITIS Teams
• Hands on experience in hardware asset management.
• experience on ticketing tool like service now or SNOW
• ITIL Certified.

Role and Responsibilities

● Work on improvements to be made to Tikitoro’s Shopify website

● Fix any bugs, detect and troubleshoot theme related issues

● Use Shopify liquid, JS, CSS and HTML to deliver interfaces as required

● Work with the website maintenance agency to ensure that all maintenance tasks are done correctly and on time

● Run periodic tests of the site to check that everything is in order

● Integrate 3rd party APIs as and when required

● Implement changes for SEO and also CRO best practices, as and when required

Requirements and skills

● Min 2 years of professional experience in working with Shopify

● Strong knowledge of Liquid

● Ability to create new Shopify themes and modify existing theme templates

● Experience with top Shopify apps and the ability to configure them

● Good working knowledge of HTML, CSS and JS

● Working knowledge of SEO and experience in making site improvements from an SEO perspective

● Strong debugging and troubleshooting skills

● Dynamic and self-driven

● Ability to adapt and grow in fast-paced start-up environment

 You have designed, refactored, re-architected, deprecated and/or implemented a webapp from start to finish.

 CSS and its pre-processors like SASS/LESS.

 Excellent command over web fundamentals

 Good understanding and experience in building a React app.

 Exceptional coding skills in HTML5, CSS3, Javascript/ES6

 Strong problem-solving and analytical skills

 Familiarity with benchmarking and optimization techniques

 Eye for animation and understanding of motion principles.

 Experience with Agile Development, SCRUM methodologies

 Experience in DevOps - AWS, S3, API Gateway, CI/CD

 Native development experience in React Native (Android and iOS)

 Experience in NodeJs

Additional Full-stack Skills Would Be a Huge Bonus:

 Experience with Mongo DB, Redis, Firebase, NodeJs and its framework/ libraries like Express.

 Experience with PostgreSQL.

 Experience in NoSQL (CouchDB, Cloudant, MongoDB) datastores.

 Experience in building (secure) RESTful services and MVC patterns.

 Experience in coding & hosting on GitHub.

Desired Skills and Experience

CSS,JavaScript,React.js

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We at Wow Labz are always striving to look for exciting problems to solve. Whether we’re creating new products or helping a small startup extend its reach, we build from our heart. We’re entrepreneurial and we love new ideas. Fun culture with a team that cares about your development and growth.

You will be a part of Wow Labz’s core development team, building new software and defining standards for our very own blockchain product. You will be involved in defining technical specifications, implementing design patterns and hands-on development. You will be writing modules that all the other developers would use, including libraries, APIs, database/ storage connections and third party integrations. Your diligence and patience to build highly-secured, scalable and high-performance solutions will be most valued.

• Understanding Rust design patterns and writing performant and maintainable code in the language
• Solving development challenges and making architectural decisions by understanding the larger picture of the project’s goals.
• Expanding your existing skill-set, and picking up on various rust dependent frameworks.
• Writing code that other developers use, including libraries, APIs and configurations.
• Building secure and high-performance networked applications.
• Paying close attention to unit-testing and security.
• Confidently communicating and collaborating with your fellow developers in a remote team environment.

• 1-2 year of core Rust development experience
• 2 or more years of software development experience
• Strong understanding of macros, traits, generics and lifetimes
• Experience with Cargo, including dependency management
• Experience with frameworks like HyperWeb, Mio, Tokio, Rocket and Actix (at least two)
• Experience using the Git Version Control System (VCS)
• Experience with CI tools like Rustfmt, Clippy or Rustfix
• Experience writing Unit Tests using Rustfmt or similar 
• Exposure to performance benchmarking
• Exposure to serverless products like AWS Lambda, Azure Functions, Cloudflare Workers 
• Motivated by challenging projects, and you absolutely love developing with Rust.
• Developed multi-threaded software and understand the asynchronous functionalities.

• Experience with blockchain and/or Substrate is a plus
• Experience in Mongodb, MySQL, or Javascript is a plus
• Experience with cloud platforms like AWS/ Azure/GCP is a plus
• Software architecture and API design knowledge is a plus

• Curious and aware of the latest digital and social media trends
• Extremely self-driven and able to execute in a diligent manner
• Strong relationship-building skills
• Exceptional analytical reasoning, problem-solving, and creative thinking skills
• Team player that thrives in a collaborative environment
• You can work cross-functionally and collaborative on common goals
• Fluent in English, written and spoken
• Capacity to foster a healthy, stimulating work environment that frequently harnesses teamwork

As a senior full-stack developer, you will contribute to our end-to-end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable code and deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self-starter with a sense of what it takes to be successful as a team
• An agile - welcome change, do as little as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Passionate about design as a foundation of great user experience
• Opinionated, but flexible to accommodate the big picture

• Analyze requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices, and coding standards for a full-stack development
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members, and extend goodwill to other employees

Must have

• Prior startup experience, preferably with war stories to share
• 3-5 years of software industry experience
• Solid understanding of software design, development, testing, and problem-solving 
• Expertise in coding efficient, high quality, and modularized software 
• Expertise in React.js and related ecosystem
• Experience with GraphQL and other modern JS ecosystems
• Expertise in common design patterns and anti-patterns Javascript
• Experience with service-oriented architecture and microservices
• Expertise in relational and non-relational databases and expertise in at least one database system
• Experience with planning, execution, and maintenance of test infrastructure for backend workflows
• Knowledge of AWS
• Knowledge of Unix shell and source control systems and tools such as git 
• Strong technical leadership skills
• Strong communication skills
• Technical mentoring skills

Great to have

• Experience with CI/CD and setting up a monitoring infrastructure
• Experience with Flutter
• Interest in blockchain and computer vision-related ML systems
• Experience working on high traffic systems
• Bachelor’s degree in Computer Science or a related discipline

Technology Development Manager

Location : Bangalore (5 Days WFH)

Education Qualification : B.Tech/M.Tech

(Must have good communication skills)

Skills Required : Java, JEE, Spring Frameworks, REST, Object Oriented Analysis and Design,Microservices Architecture, MySQL, MongoDb, ElasticSearch, Git, Jenkins, Microservices, JSON, Javascript, Node.js, Amazon Web Services or any other cloud 

Experience : 8 to 17 years

Role :

• As a Technology Development Manager, be passionate about technology strategy & vision, hands-on solution design, critical analytical thinking and team management
• Responsible for Peer review, design, deployment, production support & mentoring the team
• Be a self-starter based on your experience and be able to deliver world-class capabilities for one of the fastest growing startups in the Global Digital Identity space
• Ability to thrive in a fast-paced, results-oriented, execution-focused environment while handling the day to day operations and having full control over the business technology organization

• Be energised in the fine balance between managing team and being a technologist
• Be comfortable with ambiguity. As with any startup, this role and the company will evolve and pivot and times will show more unknowns than known.

Requirements:

• 8-15 years of progressive technology experience as an engineer, an architect, project manager, and a team leader in cross functional teams
• Results driven! Demonstrated ability to successfully have brought a product to market
• Experience with full-stack software development including newer front-end frameworks
• Java, JEE, Python, Spring Frameworks, REST, Object Oriented Analysis and Design, Microservices Architecture, MySQL, MongoDb, ElasticSearch, Git, Jenkins, Microservices, JSON, Javascript, Node.js, Amazon Web Services all important

• Experience and knowledge in Machine Learning & Computer Vision a plus
• Hands-on product management and software development life-cycle experience (especially Agile methodologies)

• Experience leading teams in the successful delivery of large technology projects
• Demonstrated ability to make good technology trade-off decisions, i.e. managing technical debt

• Drives the CI/CD strategy for the product
• Served as technical lead throughout the full development lifecycle, end-to-end, from scoping, planning, conception, design, implementation and testing to documentation, delivery and maintenance

Competencies:

• Can identify leading indicators for problems that is likely to surface in the future
• Can identify large problem patterns, systemic issues and opportunities for larger re-architecture and redesign
• Can troubleshoot the entire product ecosystem effectively
• Considered as a Guru in a language, its internals and the application of the language in a wider context
• Defines coding standards and design approaches across the organization
• Can independently design multi systems and systems with complex interactions
• Can design generic platforms for a wider usage across teams
• Accountable for all designs in the team
• Deep knowledge, understanding and experience with working of different architectural styles 
• Responsible and accountable for NFR aspects of the product
• Responsible for Architecture and Tech stack across the team(s)
• Ability to define (in collaboration with cross functions), plan, deliver and operationalize large releases.
• Create formal mentoring plans and identify mentoring needs for a team
• Contribution to open source projects, open standards
• Flag bearer of
• Freedom and responsibility
• First Principles
• Bias for action
• Earn your badge
• Customer Empathy
• Truth seeking

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.