Head - Counsellor Acquisition, Retention and Growth

We are looking for enthusiastic, customer-oriented individuals to join our team as Customer Relations Executives (CREs). This role is perfect for freshers who are eager to learn and build a career in the customer service industry. You will be responsible for handling customer interactions, providing assistance, and ensuring a seamless experience.

Communicating with customers, making outbound calls to potential customers

Handling incoming calls and following up on leads & renewal data

Performing market research, Gathering, and processing data.

Assisting and coordinating with the sales team.

Helping Closing sales and achieving sales targets.

 Requirements:-

Bachelor’s degree

Knowledge of computer operating systems and MS Office software.

Ability to work as part of a team.

Excellent written and verbal communication skills.

About Company

BD Software has etched its name as an eminent distributor of IT security solutions in India. The company takes pride in being the Country Partner for Bitdefender solutions. This solution distributed by BD software is the best guarding solution for Government, large corporate houses, Small and Medium business enterprises, Educational Institutions and the retail consumers alike.

BD Software makes sure to educate their staff, partners and clients about the significance of their solutions. Operating from a registered premise in the satellite city of Navi Mumbai, BD Software has acquired more than two lakh users within a short period. This stands as an example of the hard work and perseverance of the firm and its righteous employees. With more than 60 team members dedicated towards sales, technical support & presales, administration & finance, BD Software is looking towards a good future growth

Requirement :-

- 3-5 Yrs Exp. Ecommerce / D2C exp preferred
- Co-ordination with Fulfilment Back End / Customer Service & Calls

The ideal candidate should have a strong foundation in computer science and a passion for building high-quality solutions. The role requires hands-on experience in designing, developing, and implementing scalable and high-performance mobile applications (company is looking for an employee to build a chat application from scratch)

Responsibilities:

1. Design, develop, and maintain a mobile application

2. Write clean, scalable, and maintainable code that

adheres to best practices and industry standards

3. Test applications to ensure they meet customer requirements and are free from defects

4. Implement security and data protection measures in applications

5. Troubleshoot and debug software applications

Requirements:

1. Bachelor's degree in Computer Science or a related field

2. Experience in developing applications using Java, and Javascript.

3. Strong understanding of the software development life cycle (SDLC) and Agile methodologies

4. Experience with front-end technologies such as HTML, CSS, and JavaScript

5. Experience with database design and management, particularly with MongoDB

6. Excellent debugging and troubleshooting skills

7. Strong communication and teamwork skills

Job Title: C++ Buffer Developer

Location: Pune, India

Experience: 2-3 years

Salary: 8 LPA

Notice Period: 0-15 days

Job Description:

We are seeking a skilled and passionate C++ Buffer Developer to join our team in Pune. As a C++ Buffer Developer, you will be responsible for designing, developing, and maintaining high-performance buffer systems for our software applications. You will collaborate with cross-functional teams to analyze requirements, implement solutions, and ensure the overall quality of the software.

Responsibilities:

1. Design, develop, and maintain C++ buffer systems to meet the requirements of our software applications.
2. Collaborate with cross-functional teams, including software engineers, designers, and product managers, to understand project requirements and deliver high-quality solutions.
3. Write clean, efficient, and maintainable code following best practices and coding standards.
4. Conduct thorough testing and debugging to ensure the stability and performance of the buffer systems.
5. Optimize and enhance existing code to improve overall system efficiency and performance.
6. Participate in code reviews to provide and receive constructive feedback for continuous improvement.
7. Stay up-to-date with the latest industry trends and technologies related to C++ programming and buffer systems.
8. Document the design, implementation, and maintenance of the buffer systems for future reference.

Requirements:

1. Bachelor's degree in Computer Science, Software Engineering, or a related field.
2. 2-3 years of hands-on experience in C++ programming, specifically in designing and developing buffer systems.
3. Strong knowledge of data structures, algorithms, and object-oriented programming principles.
4. Proficiency in using C++11 or higher versions.
5. Experience with memory management techniques and performance optimization.
6. Familiarity with Linux/Unix environments and development tools.
7. Good understanding of software development lifecycle and agile methodologies.
8. Excellent problem-solving and analytical skills.
9. Strong communication and collaboration abilities.
10. Ability to work independently and handle multiple tasks simultaneously.
11. Knowledge of network protocols and socket programming is a plus.
12. Experience with version control systems (e.g., Git) is preferred.

If you are a talented C++ developer with a passion for buffer systems and want to contribute to the success of our software applications, we would love to hear from you. Apply now and join our dynamic team in Pune!

Note: The salary mentioned is as per the budget and may be subject to negotiation based on the candidate's skills and experience.

Skills:

• .NET framework, VB, C#
• HTML 5, Bootstrap, CSS, Less .
• Communication Protocols like HTTP, TCP, WCF, Web API, Modbus.
• Databases- MS SQL Server 2008 R2, MySQL. Knowledge on Redis, MongoDB.
• Scripting language -Java-Script, jQuery, AngularJS, SignalR, Ajax.
• AWS SDK preferred, Cloud Migration., IIS, Self-hosting, window server,
• Other tools -Postman & Fiddler, Tortoise SVN, Mantis bug tracking, Redmine.

Key Strengths :

• Good debugging skills.
• A major responsibility includes planning development cycle, designing, module development, code merge, Unit / Integration testing etc.
• Highly motivated team player.
• Experience in working on multiple projects simultaneously.
• Quick learning of any new technologies.
• Capable to take independent responsibility as well as ability to contribute and be a productive team member.

Key responsibilities:

• Involved into discussion of design and development of new feature enhancement.
• Involved in integration with the IoT devices over the TCP binary protocol.
• Involved in design and development of Web API to expose the data uploaded by devices to third party applications.
• Coordinating with the testing team for fixing bugs.
• Coordinating with firmware (Embedded) team for device integration.
• End to end design and development of modules.

• Working on Executive Leadership Talent Needs (Senior Management) for reputed
• clients across the technology sector. The role involves extensive Industry Mapping and
• organization research, Executive research, Organization structures, Talent mapping,
• and various modes of Headhunting.
• Client engagements, Candidate management, Sourcing, Screening, interviewing and
• assessing candidates.
• Meeting Future technology leaders face to face and building a relationship with them
• Source candidates using databases, social media, etc. Evaluate resumes and applications
• Assume responsibility of pre-interview screening
• Match the most suitable candidates for different positions. Foster a good relationship with
• the clients.
• Facilitate and finalize agreements between candidate and employer