Technical Support Specialist

Sr IT Administrator

Experience - 4 - 5 yrs

Location- Hyderabad - Hybrid

Mandatory skills : AWS , VMware,trouble shooting, SQL , Problem solving

Responsibilities:

Diagnose and troubleshoot technical issues - Windows 

Upgrade the network infrastructure - Windows

Install servers (VMWare and Dell Servers),devices and firewalls(Sonicwall)

Monitor the performance of servers, software and hardware

Ensure the smooth deployment of new applications and SQL DB changes(Manual,Script and CICD) on Windows Environment

Update technical documentation.

Requirements and skills:

Solid understanding of LAN/WAN and Hybrid networks

Good problem-solving and communication skills

Good experience on AD,DNS,MS SQL Server,IIS, VMware and AWS

Hand on experience on Migation of servers(File, AD and Application servers)

Good experience on AWS and VMWare ESXi networks (Miagtion, upgade, and troubleshooting)

Knowledge of security techniques.

Should have worked in complex projects

All the experience is expected in Windows Domain only. Not Linux or Unix.  

Working knowledge in AWS is also mandatory. 

We need people with good exposure and good attitude and willingness to work in a team.

How You'll Contribute:

● Redefine Fintech architecture standards by building easy-to-use, highly scalable,robust, and flexible APIs

● In-depth analysis of the systems/architectures and predict potential future breakdown and proactively bring solution

● Partner with internal stakeholders, to identify potential features implementation on that could cater to our growing business needs

● Drive the team towards writing high-quality codes, tackle abstracts/flaws in system design to attain revved-up API performance, high code reusability and readability.

● Think through the complex Fintech infrastructure and propose an easy-to-deploy modular infrastructure that could adapt and adjust to the specific requirements of the growing client base

● Design and create for scale, optimized memory usage and high throughput performance.​

Skills Required:

● 5+ years of experience in the development of complex distributed systems

● Prior experience in building sustainable, reliable and secure microservice-based scalable architecture using Python Programming Language

● In-depth understanding of Python associated libraries and frameworks

● Strong involvement in managing and maintaining produc Ɵ on-level code with high volume API hits and low-latency APIs

● Strong knowledge of Data Structure, Algorithms, Design Patterns, Multi threading concepts, etc

● Ability to design and implement technical road maps for the system and components

● Bring in new software development practices, design/architecture innovations to make our Tech stack more robust

● Hands-on experience in cloud technologies like AWS/GCP/Azure as well as relational databases like MySQL/PostgreSQL or any NoSQL database like DynamoDB

GroundTruth is the leading location-based marketing and advertising technology company. Sitting at the convergence of offline and online data, GroundTruth delivers a unique data set called “visitation data,” which allows brands, agencies, SMBs, and nonprofits to drive high-performing business outcomes (ROI).  GroundTruth activates this data through a suite of performance products and services via their self-serve advertising platform, through managed services, or tailored partnerships. GroundTruth has built proprietary cleansing processes that combine their Blueprint’s contextual mapping technology, owned & operated properties, along with 3rd party mobile location data, together yielding over 30 Billion visits annually.

Please visit link: https://go.groundtruth.com/rs/115-ZBZ-379/images/GroundTruth-Technology-Video.mp4">https://go.groundtruth.com/rs/115-ZBZ-379/images/GroundTruth-Technology-Video.mp4

Position: Senior Software Engineer – C++

Location: Gurgaon/Remote

About the advertising service architecture team:
The advertising service architecture team is responsible for the the federation of services that support our real-time advertising exchange ecosystem. We currently process ~500k transactions per second on AWS infrastructure typically clearing bids in under 25ms. This team focuses on developing and supporting real-time java systems using non-blocking io and event driven architecture to solve problems such as request enrichment, filtering, and general data collection all of which are critical to our operations.

The senior level represents
Expert professionals with significant experience who plan, design, organize, and execute large units of work in collaboration with stakeholders. These employees are subject matter experts in technologies and business practices who coach, mentor, and supervise less experienced staff members.

A bit about you

You will:

• Lead the engineering efforts across multiple software components
• Write excellent production code and tests and help others improve in code-reviews
• Analyze high-level requirements to design, document, estimate, and build systems
• Coordinate across teams to identify, resolve, mitigate, and prevent technical issues
• Coach and mentor engineers within the team to develop their skills and abilities
• Continuously improve the team's practices in code-quality, reliability, performance, testing, automation, logging, monitoring, alerting, and build processes

You have:

• Education and professional experience:
• PHD or Master’s degree in Computer or equivalent with 5+ years’ experience in technology
• The following skills: C++, C++14, Unix, Multithreading and Data structures

.Additional nice to have skills/certifications: Perl, Shell scripting, Python, Awk, Sed, Protocol Buffers, Aerospike, Redis, Kinesis. Good hands experience on AWS.

You are:

• A team player who is organized, flexible and willing to adapt
• Not afraid of new technologies and driven to learn
• A detail-oriented person, who catches problems early and adjusts
• A strong communicator who can collaborate with multiple business and engineering stakeholders and work through conflicting needs
• A problem solver who likes to dive deep into a problem, diagnose root causes and work with multiple teams to come up with a solution

What we offer

At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.

• Unlimited Paid Time Off
• In Office Daily Catered Lunch
• Fully stocked snacks/beverages
• 401(k) employer match
• Health coverage including medical, dental, vision and option for HSA or FSA
• Generous parental leave
• Company-wide DEIB Committee
• Inclusion Academy Seminars
• Wellness/Gym Reimbursement
• Pet Expense Reimbursement
• Company-wide Volunteer Day
• Education reimbursement program
• Cell phone reimbursement
• Equity Analysis to ensure fair pay

• Responding to escalated customer issues from L1 Customer Support Specialists.
• Excellent communication skills, especially related to relaying information between technical and non-technical parties
• Working closely with support and Level 3 teams.
• Building a deep technical knowledge of our product capabilities for both the front and back end.
• Escalating issues when required according to defined escalation paths.
• Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
• Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
• Work continuously to document product and technical knowledge.
• Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

• 3to 4years of professional experience as a DevOps / System Engineer
• Command line experience with Linux including writing bash scripts
• Programming in Python, Java or similar
• Fluent in Python and Python testing best practices
• Extensive experience working within AWS and with it’s managed products (EC2, ECS, ECR,R53,SES, Elasticache, RDS,VPCs etc)
• Strong experience with containers (Docker, Compose, ECS)
• Version control system experience (e.g. Git)
• Networking fundamentals
• Ability to learn and apply new technologies through self-learning

Responsibilities

• As part of a team implement DevOps infrastructure projects
• Design and implement secure automation solutions for development, testing, and productionenvironments
• Build and deploy automation, monitoring, and analysis solutions
• Manage our continuous integration and delivery pipeline to maximize efficiency
• Implement industry best practices for system hardening and configuration management
• Secure, scale, and manage Linux virtual environments
• Develop and maintain solutions for operational administration, system/data backup, disasterrecovery, and security/performance monitoring

Desired Candidate Profile

Operates in over 25 countries across six continents and is part of Publicis Media, one of four solution hubs within Publicis Groupe, which is present in over 100 countries and employs nearly 80,000 professionals.

We  believe there are better ways for brands to connect with people. And we’re on a mission to guide brands to better connections -- across consumers, channels and partners. These are just some of the services we offer our clients in our quest to deliver ambitious outcomes.

Skills Required:

• Servlet and JSP development
• CSS, JavaScript, HTML
• AJAX, jQuery, EXTJS
• OSGi/FELIX
• Web services creation and consumption
• CMS development experience
• Java Content Repository (JCR)/CRX
• Eclipse IDE
• Maven
• SVN
• Jenkins
• Artifactory
• Apache Sling
• Lucene
• Tomcat/JBoss
• Apache Web Server

Who Are We

A research-oriented company with expertise in computer vision and artificial intelligence, at its core, Orbo is a comprehensive platform of AI-based visual enhancement stack. This way, companies can find a suitable product as per their need where deep learning powered technology can automatically improve their Imagery.

ORBO's solutions are helping BFSI, beauty and personal care digital transformation and Ecommerce image retouching industries in multiple ways.

WHY US

• Join top AI company
• Grow with your best companions
• Continuous pursuit of excellence, equality, respect
• Competitive compensation and benefits

You'll be a part of the core team and will be working directly with the founders in building and iterating upon the core products that make cameras intelligent and images more informative.

To learn more about how we work, please check out

https://www.orbo.ai/">https://www.orbo.ai/.

We at Orbo are looking for developers who have passion for technology, ability to deploy new and novel technologies in environments that are often low on humans as well as capital. From solving complex algorithm problems, software development engineers also develop complex algorithms to solve real-life crises and are involved in the system design of several applications and thus contributing to their technical architecture. 

• To determine the scope of software development projects.
• Collaborating with the software development team on application design and development.
• Developing software and overseeing the deployment of applications across platforms.
• Performing diagnostic tests and debugging procedures.
• Creating end-user application feedback channels.
• Optimizing software by performing maintenance, updates, and upgrades.
• Documenting processes and maintaining software development records.
• Keeping up to date with C++ standards and advancements in application development.

• Bachelor's degree in computer science, information systems, or similar.
• Strong understanding of OOPs, SDL.

• Problem solving with data structure and algorithms.
• Build tools(make/Cmake/Ninja/Bazel)
• Experience with OS & hardware specific development (SIMD, AVX, AVX2)
• Having knowledge of 3rd Party library integration (OpenCV, Tensorflow, NCNN, TNN, liptorch, Openvino, ONNX runtime)
• Worked with Modern C++ 
• Worked with Linux & Windows
• Experience with multi threading and multi processing 
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication skills.
• Great organizational and time management skills.

We are looking for a System Administrator to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

• Install and configure software and hardware
• Administer Microsoft 365 Enterprise Mobility and Security suite + Intune
• Set up accounts and workstations
• Monitor performance and maintain systems according to requirements
• Troubleshoot issues and outages
• Ensure security through access controls
• Upgrade systems with new releases and models

• Functional & operational understanding of Microsoft Active Directory, Office 365 and Microsoft Intune or Microsoft Enterprise Mobility and Security
• Functional knowledge of Active Directory security groups
• Experience with configuring Microsoft 365 security policies
• Ability to troubleshoot issues related to Windows 10 operating systems
• Basic hardware troubleshooting skills

• Eager to learn and apply new technologies and tools to get the job done
• Strong analytical and organizational skills
• Good communications skills to be able to communicate with people to understand and comprehend underlying issues

• Microsoft Certifications: MCSA/MCSE/MS-101 Enterprise Mobility and Security
• Network configuration and management
• Fortinet firewall configuration

We are seeking API Test Engineer who has at least 6 years of experience in Software Quality Assurance. In this role you will participate with the processes, tools, techniques and practices for assuring adherence to quality standards for laboratory medical device new product development. Candidates must have database and coding skills.

Responsibilities

• Writes and automates software testing through API / Integration Tests
• Ensures deliverables meet audit criteria. Interfaces with Scum Team to ensure that systems are developed meeting the business need and specifications through API / Integration tests.
• Develops, publishes, and implements test scripts to ensure quality applications
• Work with multi-discipline teams on new production introduction project while adhering to software development and source control processes

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
• Experience with any automated API / Integration test technologies such as FitNess / REST API / Cucumber / Other
• Candidates must be able to do API and database testing
• Communicates and endorses strict adherence to methodologies, processes, and standards
• Performs risk-based testing
• Maintains defect documentation and logs
• Experience in Agile development processes and philosophies
• History of timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction

Nice to Have

• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus