The Backend Software Development Engineer (SDE II), partners with Product, Engineering and Design teams to deliver new features and enhancements for a new eCommerce platform. This position focuses on providing eCommerce and related technology expertise to design, develop, and support online, customer-facing, eCommerce products.

The successful candidate will have experience as a strong, hands-on technologist. A person who is comfortable with multiple priorities in a fast-paced environment is required. Work with other engineers, managers, Product Management, QA, and Operations teams to develop product features that meet market needs with respect to functionality, performance, reliability, realistic implementation schedules, and adherence to development goals and principles

Responsibilities:

• Design and implement high-performance scalable data-centric serverless microservices.
• Estimate engineering effort, plan implementation and roll out applications with cross-functional impact.
• Independently design, code, and test major features, as well as work jointly with other team members to deliver complex changes.
• Own continuous improvement and fine-tuning of API performance, scalability and security.
• Flexible approach to analyzing technical issues and clearly communicating recommendations/solutions.
• Proficient in agile development methodologies.
• Expected to deliver consistently with little supervision.

Requirements:

• Ideally 4+ years of strong programming experience in Javascript or Java
• Exceptions may be made for exceptional candidates.
• Strong application development background and understanding of Web Application technologies and techniques - JavaScript, Node, JSON, REST, Microservices, MongoDB, NoSQL, AWS Lambda, API Gateway.
• System design experience of at least 3 years
• Proven ability to define and implement effective software development methodologies.
• Experience development of the large-scale consumer-facing micro-services solution.
• Experience building serverless solutions is highly preferred.
• eCommerce experience is highly preferred.

Department: Engineering

Reports to: Engineering Manager

Location: Remote | India

Employment Type: Full-time 

Start Date: ASAP

Who We Are

Fabric is the new commerce infrastructure for the Internet. Our mission is to accelerate the GMV of the Internet by providing a platform and ecosystem to fundamentally change the way commerce happens in a multi-channel world.

We're building a future where Direct-to-Consumer Brands, Retailers, and B2B Businesses (wholesalers, manufacturers, and distributors)  have the commerce capabilities that today are only afforded by Marketplace organizations with billions of dollars in R&D. We’re building a future where the customer experience of discovery, shopping, or replenishment is individualized, delightful, and seamless in all channels. We’re building a future where merchandising, marketing, and commerce operations teams have intelligent, powerful, and practical tools to best serve their customers and grow every channel of commerce.  We’re building a future where developers have a platform that is highly secure, scalable, the most adaptable, and simplest to build upon.

We are a team of passionate people who love what we do.  Join us to build the new commerce fabric for the internet.

Job Description

The Software Development Engineer – Back-End, partners with Product, Engineering and Design teams to deliver new features and enhancements for YDV’s new eCommerce platform. This position focuses on providing eCommerce and related technology expertise to design, develop, and support of on-line, customer facing, eCommerce products. 

The successful candidate will have experience of a strong, hands-on technologist. A person who is comfortable with multiple priorities in a fast-paced environment is required. Work with other engineers, managers, Product Management, QA, and Operations teams to develop product features that meet market needs with respect to functionality, performance, reliability, realistic implementation schedules, and adherence to development goals and principles

Primary Responsibilities: 

• Design and implement high performance scalable data centric serverless microservices
• Estimate engineering effort, plan implementation, and roll out applications with cross-functional impact
• Independently design, code, and test major features, as well as work jointly with other team members to deliver complex changes.
• Own continuous improvement and fine tuning of API performance, scalability and security
• Flexible approach to analyzing technical issues and clearly communicating recommendations/solutions
• Proficient in agile development methodologies
• Expected to deliver consistently with little supervision

Basic Qualifications

• 5 - 9  years of professional experience
• Strong application development background and understanding of Web Application technologies and techniques - JavaScript, Node, JSON, REST, Micro services, MongoDB, NoSQL, AWS Lambda, API Gateway
• Proven ability to define and implement effective software development methodologies

Preferred Qualifications

• Experience development of large scale consumer facing micro-services solution. 
• Experience building server-less solutions is highly-preferred  

Department: Engineering

Reports to: Project Manager

Location: Remote | India

Employment Type: Full-time 

Start Date: ASAP

Who We are

Fabric is the new commerce infrastructure for the Internet. Our mission is to accelerate the GMV of the Internet by providing a platform and ecosystem to fundamentally change the way commerce happens in a multi-channel world.
We're building a future where Direct-to-Consumer Brands, Retailers, and B2B Businesses (wholesalers, manufacturers, and distributors) have the commerce capabilities that today are only afforded by Marketplace organizations with billions of dollars in R&D. We’re building a future where the customer experience of discovery, shopping, or replenishment is individualized, delightful, and seamless in all channels. We’re building a future where merchandising, marketing, and commerce operations teams have intelligent, powerful, and practical tools to best serve their customers and grow every channel of commerce. We’re building a future where developers have a platform that is highly secure, scalable, the most adaptable, and simplest to build upon.
We are a team of passionate people who love what we do. Join us to build the new commerce fabric for the internet.

Job Description      

The DevOps Engineer partners with Product, Engineering and Design teams to deliver new features and enhancements for YDV’s new eCommerce platform. This position focuses on providing eCommerce and related technology expertise to design, develop, and support of on-line, customer facing, eCommerce business solutions. 

The successful candidate will have experience of a strong, hands-on technologist. A person who is comfortable with multiple priorities in a fast-paced environment is required. Work with other engineers, managers, Product Management, QA, and Operations teams to develop innovative solutions that meet market needs with respect to functionality, performance, reliability, realistic implementation schedules, and adherence to development goals and principles

Primary Responsibilities: 

• Work on our client’s e-commerce solution. Our eCommerce solution runs on AWS with a server less architecture and a ReactJs front-end. We use several kinds of in-memory and persistent data storage. 
• Manage deployment of code components through a Continuous Integration and Continuous Deployment pipeline. 
• Lead a small team dedicated to management and projects, supporting a high-performing, cloud infrastructure
• Work with a small but experienced tech team, providing an unparalleled continuous learning environment with growth potential
• Able to move the needle / contribute in a significant manner

Qualifications

• 4+ years experience with CI/CD using git, Webhooks, Jenkins/CircleCI or    similar
• 1+ years experience of working with cloud-native infrastructure on major cloud players like AWS, Heroku, MS Azure, GCP, with hands-on experience of managing services like:

• Function As A Service, like AWS Lambda
• API Gateways
• Cloud Servers, Like EC2
• Container orchestration using AWS ECS/Kubernetes or similar, serverless/clusterless container offerings like AWS Fargate on ECS
• Network and Security: VPC, Security Groups, Route53, CloudFront
• IaC : AWS CloudFormation or Terraform
• Infrastructure monitoring and log management with ELK, Datadog or similar

• Proficiency in at least one scripting language
• Have worked closely with the QA Automation engineering team for automatic segmented deployment.
• Know and understand how to configure high-availability, high-performing applications
• Server and service monitoring with Nagios or similar
• Knowledge of firewall, switch and network configuration & debugging (DHCP, DNS, IPv4, IP routing)

*Brownie Points on:*

• Experience of owning CI/CD pipelines and creating branching strategies including release tagging and versioning.
• Experience of deploying *js applications managed by npm/yarn/serverless
• Experience with multiple IaC tools like Terraform, Ansible, Chef, Puppet. 

Job Title: Software Development Engineer-QA

Department: Engineering

Reports to: VP of Engineering

Location: Remote | India

Date: ASAP

Who We are

Fabric is the new commerce infrastructure for the Internet. Our mission is to accelerate the GMV of the Internet by providing a platform and ecosystem to fundamentally change the way commerce happens in a multi-channel world.
We're building a future where Direct-to-Consumer Brands, Retailers, and B2B Businesses (wholesalers, manufacturers, and distributors) have the commerce capabilities that today are only afforded by Marketplace organizations with billions of dollars in R&D. We’re building a future where the customer experience of discovery, shopping, or replenishment is individualized, delightful, and seamless in all channels. We’re building a future where merchandising, marketing, and commerce operations teams have intelligent, powerful, and practical tools to best serve their customers and grow every channel of commerce. We’re building a future where developers have a platform that is highly secure, scalable, the most adaptable, and simplest to build upon.
We are a team of passionate people who love what we do. Join us to build the new commerce fabric for the internet.

Job Description 

The Quality Analyst Engineer, partners with Product, Engineering and Design teams to deliver new features and enhancements for YDV’s new eCommerce platform. This position focuses on providing eCommerce and related technology expertise to design, develop, and support of on-line, customer-facing, eCommerce products. 

The successful candidate will have experience of a strong, hands-on technologist. A person who is comfortable with multiple priorities in a fast-paced environment is required. Work with other engineers, managers, Product Management, QA, and Operations teams to develop product features that meet market needs with respect to functionality, performance, reliability, realistic implementation schedules, and adherence to development goals and principles 

Primary Responsibilities: 

• Creation of automated test scripts to reduce the amount of time and effort spent on testing.
• Strongly adhere to specification and style guides.
• Ensure the application meets the performance, quality and targets.
• Leverage new and established testing methodologies.
• Translate the given design document into proper Test Cases for maintainability.
• Work hand-in-hand with developers to understand the flow of modules and document it.
• Execution of test cases/test scripts for manual/automation testing.
• Should have working knowledge of SQL server.
• Design and create test conditions and scripts to address business and technical use cases.
• Analyze data and results of tests, record defects, provide status.
• Document, track and escalate issues as appropriate, using JIRA or similar tools/means.
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution.
• Build Deployment on Test Environment.

Basic Qualifications:

• 4+ years experience as QA Engineer
• Should have complete knowledge of Testing lifecycle.

• Should have experience with Manual testing, API testing, Sql/mongo, Java, Jenkins, Selenium 

• Performance Testing (CloudTest, JMeter, Web Page Test),

• Should have excellent manual testing skills.
• Good knowledge in automation testing using Selenium WebDriver.
• Should have good written & communications skills to write the test cases and documentation.
• Good Analytical skill, Proactive, Capability of thinking through a scenario.

Department: Engineering

Reports to: Engineering Manager

Location: Remote | India

Employment Type: Full-time 

Start Date: ASAP

Who We Are

Fabric is the new commerce infrastructure for the Internet. Our mission is to accelerate the GMV of the Internet by providing a platform and ecosystem to fundamentally change the way commerce happens in a multi-channel world.

We're building a future where Direct-to-Consumer Brands, Retailers, and B2B Businesses (wholesalers, manufacturers, and distributors)  have the commerce capabilities that today are only afforded by Marketplace organizations with billions of dollars in R&D. We’re building a future where the customer experience of discovery, shopping, or replenishment is individualized, delightful, and seamless in all channels. We’re building a future where merchandising, marketing, and commerce operations teams have intelligent, powerful, and practical tools to best serve their customers and grow every channel of commerce.  We’re building a future where developers have a platform that is highly secure, scalable, the most adaptable, and simplest to build upon.

We are a team of passionate people who love what we do.  Join us to build the new commerce fabric for the internet.

Job Description

The Software Development Engineer – Back-End, partners with Product, Engineering and Design teams to deliver new features and enhancements for YDV’s new eCommerce platform. This position focuses on providing eCommerce and related technology expertise to design, develop, and support of on-line, customer facing, eCommerce products. 

The successful candidate will have experience of a strong, hands-on technologist. A person who is comfortable with multiple priorities in a fast-paced environment is required. Work with other engineers, managers, Product Management, QA, and Operations teams to develop product features that meet market needs with respect to functionality, performance, reliability, realistic implementation schedules, and adherence to development goals and principles

Primary Responsibilities: 

• Design and implement high performance scalable data centric serverless microservices
• Estimate engineering effort, plan implementation, and roll out applications with cross-functional impact
• Independently design, code, and test major features, as well as work jointly with other team members to deliver complex changes.
• Own continuous improvement and fine tuning of API performance, scalability and security
• Flexible approach to analyzing technical issues and clearly communicating recommendations/solutions
• Proficient in agile development methodologies
• Expected to deliver consistently with little supervision

Basic Qualifications

• 8+  years of professional software development experience
• Strong application development background and understanding of Web Application technologies and techniques - JavaScript, Node, JSON, REST, Micro services, MongoDB, NoSQL, AWS Lambda, API Gateway
• Proven ability to define and implement effective software development methodologies

Preferred Qualifications

• Experience development of large scale consumer facing micro-services solution. 
• Experience building server-less solutions is highly-preferred  

Department: Engineering

Reports to: Engineering Manager

Location: Remote | India

Employment Type: Full-time 

Start Date: ASAP

Who we are: 

Imagine what you could do here. At fabric, new ideas have a way of becoming "best-in-class" products. fabric is a place where you can be innovative, and the sky is your limit.

fabric is the headless commerce platform purpose-built for growth. We champion a new, harmonious business that emphasizes connectedness and collaboration over competition and dominance. This is showcased in our products that rely on microservices, APIs, and easy integrations and our globally distributed team that genuinely cares about its customers. 

Customers like GNC, BuildDirect, BarkBox, bttn, Modsy, and Universal Lacrosse trust fabric for its open and modular design that allows them to be live within weeks without having to replatform. fabric is a force multiplier on retailers' existing technology investments proven to grow digital revenue by up to 3x. 

Headquartered in Seattle, Washington, fabric is backed by Norwest Venture Partners, Redpoint Ventures, Sierra Ventures, Stripes, BCapital, Greycroft, Expa. 

To learn more, visit https://fabric.inc

Job Description 

The Software Development Engineer – Front-End, partners with Product, Engineering and Design teams to deliver new features and enhancements for YDV’s new eCommerce platform. This position focuses on providing eCommerce and related technology expertise to design, develop, and support of on-line, customer-facing, eCommerce products. 

The successful candidate will have experience of a strong, hands-on technologist. A person who is comfortable with multiple priorities in a fast-paced environment is required. Work with other engineers, managers, Product Management, QA, and Operations teams to develop product features that meet market needs with respect to functionality, performance, reliability, realistic implementation schedules, and adherence to development goals and principles 

Primary Responsibilities: 

• Design and implement high-performance scalable user experiences 
• Estimate engineering effort, plan implementation and roll out product features 
• Independently design, code, and test major features, as well as work jointly with other team members to deliver complex changes. 
• Own continuous improvement and fine-tuning of front-end performance, scalability and security 
• Flexible approach to analyzing technical issues and clearly communicating recommendations/solutions 
• Proficient in agile development methodologies 
• Expected to deliver consistently with little supervision 

Basic Qualifications 

• 3 - 8 years of professional experience 
• Strong application development background and understanding of Web Application technologies and techniques - React.js, Redux, NextJs, Graphql, JavaScript, JSON, HTML5, CSS, SASS, REST, Microservices 
• Proven ability to define and implement effective software development methodologies 
• Outstanding writing, presentation and communication skills 

Preferred Qualifications 

• Experience development of a consumer facing React.js online experience. 
• Experience building server-less solutions is highly-preferred

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently