
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

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Job Title: Technical Project Manager
Location: Indore
Experience Required: 5 to 10 years
Job Type: Full-time | On-site
Must-Have Skills:
- Strong experience in hands-on coding
- Proven experience in software development before moving into a project management role
- Understanding of system architecture, APIs, databases, and cloud technologies
Key Responsibilities:
- Lead end-to-end project delivery for web and software development projects
- Collaborate with cross-functional teams: developers, designers, QA, and stakeholders
- Write/review code when necessary to support the team or troubleshoot issues
JOB TITLE/HEADLINE: Backend Developer
EMPLOYMENT TYPE: Full time, permanent.
REPORTING TO: Ajit Kumar
LOCATION: Andheri, Mumbai
Backend Developer
Position Overview:
As a Backend Developer at FatakPay, you will play a crucial role in designing, implementing, testing, and maintaining the backend systems that power our applications. You will collaborate with cross-functional teams to develop scalable and efficient server-side applications, ensuring high performance and responsiveness.
Responsibilities:
Design, develop, and maintain robust and scalable backend systems.
Collaborate with front-end developers, designers, and other stakeholders to integrate user-facing elements with server-side logic.
Implement and maintain data storage solutions, ensuring optimal performance and data integrity.
Collaborate with DevOps to deploy and manage applications in a cloud environment.
Write clean, efficient, and maintainable code, following best practices and coding standards.
Conduct code reviews and provide constructive feedback to team members. Identify and address performance bottlenecks, security issues, and other technical challenges.
Stay updated on emerging trends and technologies in backend development.
Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or a related field. Proven experience as a Backend Developer or similar role.
Strong proficiency in server-side programming languages such as Java, Python, or Node.js.
Experience with database systems such as MySQL, PostgreSQL, or MongoDB. Familiarity with RESTful API design and integration.
Knowledge of cloud platforms like AWS, Azure, or Google Cloud. Understanding of code versioning tools, such as Git.
Excellent problem-solving and communication skills. Ability to work collaboratively in a team environment.
ABOUT THE COMPANY:
FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual credit facilities. The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.
WHAT HAPPENS NEXT?
If selected for an interview, you will hear directly from someone from the HR department, usually within a week of the closing date.
The Role:
As an ML Engineer at TIFIN, you will be responsible for driving research and innovation in a result-oriented direction. Your role will involve staying updated on the latest research trends and exploring advancements in Natural Language Understanding (NLU) and their applications in conversational AI. You will also play a mentoring role and contribute to improving NLU capabilities using transfer learning from historical conversational data.
Requirements:
- Experience with training and fine-tuning machine learning models on large text datasets.
- Strong computer science fundamentals and at least 3 years of software development experience.
- Track record of thinking big and finding simple solutions while dealing with ambiguity.
- Proven experience as a Natural Language Processing Engineer or in similar roles.
- Good understanding of NLP tricks and techniques for semantic extraction, data structure, and modeling.
- Familiarity with text representation techniques, algorithms, and statistics.
- Knowledge of programming languages such as R, Python, and Java.
- Proficiency in Machine Learning frameworks like TensorFlow, PyTorch, etc.
- Ability to design software architectures and solve complex problems.
- Strong analytical and problem-solving skills.
- Experience in projects related to information retrieval, machine comprehension, entity recognition, text classification, semantic frame parsing, or machine translation is a plus.
- Publications, patents, or conference talks in relevant fields are a bonus.
We are seeking a talkative, sensible, and skilled negotiator to join our team as an operations associate. The ideal candidate will possess excellent communication skills, a friendly and engaging personality, and the ability to negotiate with clients in a persuasive and professional manner.
Key Responsibilities:
Contact potential customers by phone, or email.
Establish and maintain long-term relationships with customers
Negotiate with clients to achieve objectives
Analyse and understand customer concerns and Company requirements
Prepare and maintain Data Report
Follow up with customers
Qualifications:
Graduate, team, and coordination project experience preferred
Excellent communication and negotiation skills, both verbal and written
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Good problem-solving skills and the ability to think on your feet
Familiarity with basic computer applications and sales software
Ability to work well in a team and with customers from diverse backgrounds
Prior sales or customer service experience is a plus
If you are a talkative and sensible individual with a talent for negotiation and a passion for delivering exceptional customer servicing, we encourage you to apply for this exciting opportunity.
Preferred candidates, usually spend a lot of time and are familiar with influencers on Instagram and YouTube.
LambdaTest is a cloud-based testing platform aimed at bringing the whole testing ecosystem to cloud. LambdaTest provides access to a powerful cloud network of 2000+ real browsers and operating systems that helps testers in cross-browser and cross platform compatibility testing. The product roadmap is evolving and there are many more functionalities and features which will be added to the product. The company is angel funded by the leading investors and entrepreneurs of the industry. We are growing at a fantastic rate. This is an incredible opportunity for someone talented and ambitious to make a huge impact.
You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll out a product that delivers the company’s vision and strategy.
Requirements–
- Experience in creating various types of content such as video scripts, blogs, infographics, guides, website etc.
- Be creative and able to work with subject matter experts to turn ideas into compelling scripts that are shared through video to target our audience i.e. Developers, Product Managers, Designers, and Testers etc.
- Experienced in marketing, digital media, and social media. You are a storyteller, with a passion for sharing and/or creating these stories through video.
- Knowledge of marketing tech like SEO, PPC, keywords optimization, and social media marketing would be a plus.
- Experience with YouTube or any other video marketing would be a solid perk.
- Able to write engaging content for different social media platforms like LinkedIn, Facebook, Twitter etc.
- You’ll lead and create a video that tells our story, promotes our products, and enhances our brand.
Qualifications –
- 2+ years of experience
- Bachelor's degree in Engineering (Computer Science) is Mandatory
- Demonstrable experience in marketing together with the potential and attitude required to learn.
- The person should be a really good communicator & writer.
- Ability to work independently, collaboratively and proved to be a good team player.
- Go getter & self-learning attitude.
Designation: Trainee / Team Member / Recruiter
· Any degree from recognized university.
· Open to work in Night Shift.
· Excellent communication skill
Industry- Information Technology & Services / Staffing & Recruiting
Job Functions-Human Resources
Shift Timing – 6:30PM – 3:30AM
Key Responsibilities : ( Data Developer Python, Spark)
Exp : 2 to 9 Yrs
Development of data platforms, integration frameworks, processes, and code.
Develop and deliver APIs in Python or Scala for Business Intelligence applications build using a range of web languages
Develop comprehensive automated tests for features via end-to-end integration tests, performance tests, acceptance tests and unit tests.
Elaborate stories in a collaborative agile environment (SCRUM or Kanban)
Familiarity with cloud platforms like GCP, AWS or Azure.
Experience with large data volumes.
Familiarity with writing rest-based services.
Experience with distributed processing and systems
Experience with Hadoop / Spark toolsets
Experience with relational database management systems (RDBMS)
Experience with Data Flow development
Knowledge of Agile and associated development techniques including:
n
What we’re looking for:
(Responsibilities)
- Collaborate with engineers to gather user requirements.
Use various ideation methods like brainstorming to solve the user’s needs to add value to the company. - Create a cohesive style guide to ensure consistent design language is followed across the product.
- Showcase design ideas through sitemaps, storyboards, and process flows. Implement the latest design innovations to ensure that the product is in accordance with the cutting-edge technology.
- Define user task flows and interaction models. Conduct user research and create user Personas Conduct customer and competitor analysis. Create prototypes, wireframes, and mock-ups to demonstrate the functioning and layout of the product.
- Optimises UI designs and tests for intuitiveness and user-centeredness. Conduct usability testing to identify gaps in design and see if they can be further improved.
Job description
Do you want to work with high traffic OLTP and OLAP systems that provide real value to retailers? Want to build real web applications that work across multiple channels and devices? In this critical role, the right candidate should have an entrepreneurial mind-set, have experience working across an application stack and a strong background in developing complex web experiences that are rich, responsive and interactive. The individual should have exhibited good technical leadership skills and be a highly motivated individual.
Role & Responsibility
- Exhibit strong technical knowledge, leadership skills and independent execution.
- A keen eye for good experiences. Understanding the experience from a customer perspective.
- Drive design discussion of complex features and own development of these modules across the application stack.
- Ability to adapt to changing business and product needs.
- Experience evolving the design and operation scale as new features are added to the product
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- 8+ years of experience in Java & J2EE based Web Technologies & Frameworks with a focus in either Service Oriented Architecture or APIs.
- Experience in designing scalable solutions in a large-scale distributed environment.
- Strong knowledge of web technologies, common web frameworks, networking, SQL and database technologies
- Well versed in software engineering principles, frameworks and technologies
- Strong debugging / troubleshooting skills.
- Ability to propose and defend solutions.
- Ability to work closely with product management, customer support, and other engineering teams to continuously evolve and innovate the enterprise-class Products.









