

- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

About Avon Quality Management
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We are seeking a skilled and motivated Software Engineer with over 3 years of experience in designing and developing web-based applications using Node.js.
Key Responsibilities
- Design, develop, and maintain web-based applications using Node.js.
- Build scalable, high-performance RESTful APIs using Express.js or Restify frameworks.
- Develop and maintain robust SQL database systems, leveraging Sequelize ORM.
- Ensure responsiveness of applications across various devices and platforms.
- Collaborate with cross-functional teams during the product development lifecycle, including prototyping, hardening, and testing phases.
- Work with real-time communication technologies and ensure seamless integration.
- Learn and adapt to alternative technologies as needed to meet project requirements.
Required Skills & Experience
- 3+ years of experience in web application development using Node.js.
- Proficiency with frameworks such as Express.js or Restify.
- Strong expertise in SQL databases and experience with Sequelize ORM.
- In-depth understanding of JavaScript, browser technologies, and real-time communication.
- Hands-on experience in developing responsive web applications.
- Experience with React Native (a plus).
- Proficiency in Java.
- Familiarity with product development lifecycle, including prototyping, testing, and deployment.
Additional Skills & Experience
- Experience with NoSQL databases such as MongoDB or Cassandra.
- Knowledge of internationalization (i18n) and latest UI/UX design trends.
- Familiarity with JavaScript libraries/frameworks like ReactJS or VueJS.
- Experience integrating payment gateways for various countries.
- Strong communication skills and ability to facilitate group discussions effectively.
- Eagerness to contribute to product functionality and user experience designs.
Education Requirements
- Bachelor's or Master's degree in Computer Science or a related field.


Job Description: Product Manager for GenAI Applications on Data Products About the Company: We are a forward-thinking technology company specializing in creating innovative data products and AI applications. Our mission is to harness the power of data and AI to drive business growth and efficiency. We are seeking a dynamic and experienced Product Manager to join our team and lead the development of cutting-edge GenAI applications. Role Overview: As a Product Manager for GenAI Applications, you will be responsible for conceptualizing, developing, and managing AI-driven products that leverage our data platforms. You will work closely with cross-functional teams, including engineering, data science, marketing, and sales, to ensure the successful delivery of high-impact AI solutions. Your understanding of business user needs and ability to translate them into effective AI applications will be crucial. Key Responsibilities: - Lead the end-to-end product lifecycle from ideation to launch for GenAI applications. - Collaborate with engineering and data science teams to design, develop, and deploy AI solutions. - Conduct market research and gather user feedback to identify opportunities for new product features and improvements. - Develop detailed product requirements, roadmaps, and user stories to guide development efforts. - Work with business stakeholders to understand their needs and ensure the AI applications meet their requirements. - Drive the product vision and strategy, aligning it with company goals and market demands. - Monitor and analyze product performance, leveraging data to make informed decisions and optimizations. - Coordinate with marketing and sales teams to create go-to-market strategies and support product launches. - Foster a culture of innovation and continuous improvement within the product development team. Qualifications: - Bachelor's or Master's degree in Computer Science, Engineering, Business, or a related field. - 3-5 years of experience in product management, specifically in building AI applications. - Proven track record of developing and launching AI-driven products from scratch. - Experience working with data application layers and understanding data architecture. - Strong understanding of the psyche of business users and the ability to translate their needs into technical solutions. - Excellent project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously. - Strong analytical and problem-solving skills, with a data-driven approach to decision making. - Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. - Passion for AI and a deep understanding of the latest trends and technologies in the field. Benefits: - Competitive salary and benefits package. - Opportunity to work on cutting-edge AI technologies and products. - Collaborative and innovative work environment. - Professional development opportunities and career growth. If you are a passionate Product Manager with a strong background in AI and data products, and you are excited about building transformative AI applications, we would love to hear from you. Apply now to join our dynamic team and make an impact in the world of AI and data.

Roles and Responsibilities
- Developing custom layer code based on solution designed following standard coding practice and
- Needs to adhere to committed delivery timelines
- Sharing status update to supervisors on time
- Needs to interact with customer for issue analysis & resolution related to Product & Interfaces developed
- Issue/log analysis and fixing- Innovate and create re-usable component
Desired Candidate Profile
- Education: B. Tech/MCA
- Good analytical and problem solving skills
- Knowledge of reporting tool like JASPER
- Hands on experience in Core Java[Threading, Collections, Exception handling]
- Strong in OOPs concept
- JSP, Spring Core, MVC, Hibernate, J Query
- Basic knowledge of SQL, PLSQL
- Writing and maintaining unit test cases
- Technical architecture
- log analysis, l1/l2
- Custom layer development
Location: Noida (currently WFH)
Compensation: commensurate to experience and technical skills
To apply for this position, write to shweta.gupta@invokhr. Share your updated resume along with following details:
- Current CTC
- Expected CTC
- Availability to join (immediate joiners preferred)
- Key skills
- Any other highlight for your fitment to the position

- Gathering and evaluating user requirements in collaboration with product owners and engineers.
- Ensuring design consistency with the client’s development standards and guidelines.
- Ensuring high performance on mobile and desktop and fluency in mobile-based information architecture and design.
- Creating visually appealing experiences that feature user-friendly design and clear navigation.
- Guiding and maintaining developer teams and best practices.
What you need to have:
- Hands-on experience in building Web User Interface (UI) using HTML/HTML5, CSS, SCSS, Advance Javascript Libraries, Jquery, Bootstrap and UI frameworks like Node.js React, redux/angular.js/ backbone, Hapi.js.
- Experience in creating ‘Responsive’ and ‘Adaptive’ web-sites using HTML5 and CSS3 targeting desktop, tablet, and mobile devices.
- Proficiency with Angular 2/4/5/6/7/8
- For UI developer Job- must have good understanding of AJAX and JavaScript Dom manipulation Techniques
- Strong expertise with HTML, CSS, and writing cross-browser compatible code
- Experience in JavaScript build tools like grunt or gulp
- Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS, ReactJS)
- Strong understanding of front-end coding and development technologies.
- For UI developer job- must have the ability to provide SEO solutions for websites
- Experience with building the infrastructure for serving the front-end app and assets.
- Sound knowledge of IT concepts and the latest trends.
- Strong verbal and written communication and interpersonal skills
- Craft is a given, and so is the willingness to execute production work
- You feel comfortable managing on-brand materials in ways that still push creative boundaries
- You’re willing to make things happen within tight constraints and tight timelines
- You can design original pieces, including infographics and journey maps
- You are comfortable reviewing junior designers’ work to ensure high quality and mentorship
- You inspire the team by being up-to-date with what’s new in the field of design, health, or impact
- You can effectively communicate with disciplines across the organization and are comfortable aligning your talents with theirs to build products and solutions together
- You have a genuine empathic curiosity in how to communicate with diverse audiences, particularly those with low literacy and living in rural settings
- You’re passionate about contributing to the intersection of social impact, visual communication, and human-centered design and always ask: who am I designing for?
MUST-HAVES
- Fluent in one Indian language (two languages is a significant plus)
- 3+ years of work experience in a similar role
- Bachelor’s degree in visual communication or a related field or equivalent
- Hands-on experience in InDesign, Photoshop, Illustrator, and After Effects (video editing skills are a significant plus)
- Highly motivated, proactive, and experience working with minimal supervision
- Experience working in creative, human-centered culture and cross-cultural design
- Attention to visual details
- Ability to meet deadlines and collaborate with a team
- Excited to use your artistic talents in a social impact context

- Strong experience in Java Development
- Deep expertise and hands-on experience with Web Applications
- Expertise in Java, Spring Boot is an added advantage.
- Experience in Microservices
- Hands-on design experience with Web Services (REST, SOAP, etc ..).
- Strong grasp of security principles.
Nice to Have
- Spring Zuul
- Kafka
- cryptography and certificates
Abilities:
- Developer with strong ability to develop web applications using Java
- Should be able to Code, design, and implement
- Maintain code integrity and organization

We are now looking to onboard an exceptional Fullstack Developer on our team. They will be an integral part of our technology function and work on challenging, cutting-edge problems, and contribute to the solution design and development for various software systems and subsystems. They will develop new and interesting products for our B2B users and will work with the best minds in the industry.
Please apply if you have:
- 1-2 years of work experience, preferably in a startup
- An engineering degree from a reputed college or University
- Hands-on experience in developing end-to-end applications using Node.Js, ReactJs,
- Knowledge of HTML/CSS, web standards, best practices
- Experience of working with databases - MySQL, MongoDB
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- An experience in writing clean, semantic code with cross-browser compatibility in mind
- Proficient understanding of code versioning tools, such as Git/SVN
- Excellent coding and debugging skills
- A passion and the ability to make beautiful, smooth, delightful web experiences
- A Will-Do attitude
We have:
- A team of aces, from top-tier schools and startups, to work with
- A fast-paced, data-driven, and fun work environment
- A huge appetite for new, disruptive, creative and implementable ideas
- An open work culture
We offer:
- Competitive salary
- Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
- Opportunity to grow really fast.
Hiring process:
- Shortlist
- Intro call of 15min
- 1-2 Tech rounds
- HR round
- Offer rollout
If this is something that interests you, let's talk.




