
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

About Avon Quality Management
About
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We are looking for a passionate Technical Content Writer Intern who is eager to learn and create impactful content in the tech domain.
📌 Responsibilities:
- Write high-quality articles on Remote Desktop (RDP) related topics
- Create engaging and SEO-friendly product descriptions
- Develop reviews, blogs, and script content (including short-form content)
- Conduct basic research to ensure content accuracy and relevance
🧠 Requirements:
- Strong writing and communication skills
- Basic understanding of technology (RDP, hosting, or similar concepts is a plus)
- Ability to simplify complex topics into easy-to-understand content
- Familiarity with SEO basics (preferred but not mandatory)
💼 Perks:
- Hands-on experience in technical content writing
- Flexible work environment (Remote)
- Opportunity to build a strong portfolio
Role & responsibilities
- Manage a portfolio of restaurant clients, ensuring revenue stability and churn reduction.
- Serve as the main liaison between our firm and online food ordering platforms.
- Collaborate with clients to enhance their performance on online platforms, driving business growth while protecting profitability.
- Develop operational frameworks, create business analysis reports, conduct data analysis, and streamline processes.
- Lead strategic initiatives for client retention, fostering strong client relationships and effective account management.
- Represent the company in client interactions, embodying our values and mission.
- Convert leads into long-term business partnerships with a strategic, client-focused approach.
Preferred candidate profile
- Proficient in Google Suite and Excel.
- Strong command of written and spoken English.
- Experienced with various online tools for process optimisation.
- Skilled in managing time-sensitive projects and balancing multiple tasks.
- Exceptional verbal and written communication skills in English for client interactions.
- Charismatic and persuasive, enhancing the company's image.
- Adept at making data-driven decisions and turning insights into actionable steps.
- Forward-thinking, with the ability to anticipate challenges and opportunities.
- Effective multitasker, capable of handling multiple assignments with ease.
- Passionate about data, with a focus on problem-solving and decision-making through thorough data analysis.
Perks and benefits
- Join an early-stage startup with a focus on creating value rather than just valuations, enjoy free snacks and beverages, work directly with the founder as part of the founding team, and build meaningful relationships with key stakeholders in prominent restaurants across the country.
Pay:
₹500,000.00 - ₹700,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
- Work from home
Location: Pune (Training) | Work Locations: Chennai, Bengaluru, Delhi, Gurugram, Mumbai
About Rhythmflows:
RhythmFlows Solutions Pvt. Ltd. is a fast-growing IT solutions company based in Pune, offering innovative digital and technology products that help businesses enhance efficiency, security, and performance.
Role Overview:
We are looking for energetic and passionate fresh graduates to join our Solution Sales team. The role offers a 6-month internship with structured learning, followed by a Pre-Placement Offer (PPO) based on performance.
The first 1 month will involve in-office training at Rhythmflows’s Pune Office, after which candidates will be deployed on-site location.
Key Responsibilities:
- Learn and understand Rhythmflows’s IT solutions, services, and value propositions.
- Assist in identifying and developing new business opportunities.
- Support sales presentations, proposals, and client interactions.
- Conduct market and competitor analysis to identify prospects.
- Maintain customer relationships and ensure timely follow-ups.
- Collaborate with technical and delivery teams for solution alignment.
Eligibility Criteria:
- Education: B.E/B.Tech graduates (preferred disciplines: IT, Computer Science, Electronics, or related).
- B.E/B.Tech with MBA (Marketing/IT/Operations) candidates will be preferred.
- Strong communication, presentation, and interpersonal skills.
- Passion for technology and interest in client-facing roles.
- Willingness to travel and relocate to assigned cities.
Internship Details:
- Duration: 6 Months
- Stipend: Paid Internship
- Training Location: Pune (1 month)
- Work Locations: Chennai, Bengaluru, Delhi, Gurugram, Mumbai
- Post-Internship: PPO based on performance evaluation during Internship
As a Senior Scrum Master at AVIZVA, you will be the proud skipper of
project-level Scrum Ceremonies. You will act as a bridge of dialogue
between the Scrum Team and other important stakeholders. You will not
just spot and voice the potential hiccups in your team’s progress, but you
will build solid safeguards by joining forces both within and beyond the
team
As an ambassador of Scrum principles and values, you will coach your
team to be a devoted Scrum follower. You will master the project scope
curriculum and learn the program goal basics. You will team-up with the
Product Owner and make sure that the product backlog is always up to
the minute. You will be the face of your Scrum team in cross-team
dependency reviews.
Job Responsibilities
• Acquire a holistic overview of all ongoing projects, initiatives within the
program, thoroughly understanding assigned projects' objectives,
scope, and business alignment while identifying significant cross-team
dependencies.
• Act as the custodian of Scrum practices and processes, leading the
Scrum ceremonies (Sprint Planning, Daily Standup, Sprint Review,
Sprint Retrospective) effectively and aligning them with team goals.
• Mentor the team on Agile practices, Scrum principles, product vision,
and scope, empowering them to develop a shared sense of ownership
and continuous improvement.
• Monitor project progress, provide timely feedback, and drive clear and
transparent communication within the team and with external
stakeholders.
• Identify technical and people-centered risks/roadblocks that may hinder
progress, collaborating with stakeholders to define and proactively
mitigate risks, enabling the team to focus on core tasks.
• Assist the Product Owner in refining and maintaining a visible,
transparent product backlog by estimating story points and utilizing
insights from standup meetings.
• Represent the team in weekly Scrum of Scrums meetings, presenting
detailed reports on progress, achievements, and alignment with project
goals.
• Attend PI Planning events, driving clear communication on workflow
alignment and dependencies with multiple stakeholders of the Agile
Release Train.
• Assume a proactive approach in eliminating the risk in question thus,
enabling the team to stay focused on their core tasks.
Skills & Qualifications
• Demonstrated 5 to 7 years of hands-on experience as a Scrum Master
or in Agile project management roles, exhibiting mastery in guiding
teams to successful project outcomes.
• Proficiency in facilitating Scrum events such as Sprint Planning, Daily
Standups, Sprint Review, and Sprint Retrospective, ensuring effective
collaboration and productivity.
• Extensive hands-on expertise in utilizing Agile project management
tools, particularly Jira, for comprehensive planning, tracking, and
execution of Agile projects. Strong emphasis on hands-on experience in
Jira automation.
• Deep understanding and application of Agile estimation techniques like
Story Pointing and Planning Poker, fostering accurate project planning
and delivery.
• Expertise in utilizing advanced project scheduling tools like Advance
Roadmap and PI Planning Tools such as Team Board Post Scheduler,
enabling strategic project planning and execution.
• Familiarity with SaFe methodology, providing added advantage in
orchestrating large-scale Agile initiatives.
• Proactive and enthusiastic approach to learning and adapting to new
methodologies, staying abreast of industry trends and best practices.
Expert level of knowledge in Kanban practices and strong understanding
of Lean principles.
• Strong analytical skills and proactive problem-solving ability, adept at
mitigating risks and prioritizing tasks for efficient project delivery.
• Bachelor’s or Master’s degree in Computer Science or related field
preferred, underpinning theoretical knowledge with practical experience.
• Demonstrated leadership in taking ownership of tasks and driving well-
informed decision-making through a solutions-oriented mindset,
fostering transparency and collaboration within the team.
- Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
- Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
- Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
- Prepare and maintain all applications utilizing standard development tools
- Utilize backend data services and contribute to increase existing data services API
- Lead the entire web application development life cycle right from concept stage to delivery and post launch support
- Refactor, optimize and improve the existing codebase for maintenance and scale
- Use test driven development and acceptance tests to ensure feature quality
- Interface with customer and internal teams to gather requirements and develop software solutions
- Convey effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as liaison between development staff and project manager
PHP Developer requirements and qualifications
- Previous working experience as a PHP Developer for 3 years
- BS/MS in Computer Science, Engineering or a similar relevant field
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Proficient in PHP, HTML5, JavaScript, JQuery Expert
- Experience with PHP MVC frameworks (Symfony)
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Technical Skills |
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Work Description |
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REVOS is a smart micro-mobility platform that works with enterprises across the automotive shared mobility value chain to enable and accelerate their smart vehicle journeys. Founded in 2017, it aims to empower all 2 and 3 wheeler vehicles through AI-integrated IoT solutions that will make them smart, safe, connected. We are backed by investors like USV and Prime Venture.
Duties and Responsibilities :
- Automating various tasks in cloud operations, deployment, monitoring, and performance optimization for big data stack.
- Build, release, and configuration management of production systems.
- System troubleshooting and problem-solving across platform and application domains.
- Suggesting architecture improvements, recommending process improvements.
- Evaluate new technology options and vendor products.
- Function well in a fast-paced, rapidly-changing environment
- Communicate effectively with people at all levels of the organization
Qualifications and Required Skills:
- Overall 3+ years of experience in various software engineering roles.
- 3+ years of experience in building applications and tools in any tech stack, preferably deployed on cloud
- Recent 3 years’ experience must be on Serverless/cloud-native development in AWS (preferred)/Azure
- Expertise in any of the programming languages – (NodeJS or Python preferable)
- Must have hands-on experience in using AWS/Azure - SDK/APIs.
- Must have experience in deploying, releasing, and managing production systems
- MCA or a degree in engineering in Computer Science, IT, or Electronics stream
Senior Developer
NOTE- we are looking for those who can join immediately or within 15-20 days of notice period.
Senior Dev with 5 years relevant experience
1. Working experience on web development using Python/Django
2. Comfortable with using Django framework.
3. Understanding of web servers
4. Knowledge in PostgreSQL, MySQL, and other database queries
5. Experience in using Redis cache.
6. Understanding of web technologies
7. Experience in REST API development using Django.
8. Strong hold on Apache
9. Integration of data storage solutions
10. Able to integrate multiple data sources and databases into one system
11. Understanding of JavaScript, and front-end JS frameworks like VueJS, React JS and Angular JS
12. Good communication skill
13. .net/.NET core will be an added advantage
We are Still Hiring!!!
Dear Candidate,
This email is regarding open positions for Data Engineer Professionals with our organisation CRMNext.
In case, you find the company profile and JD matching your aspirations and your profile matches the required Skill and qualifications criteria, please share your updated resume with response to questions.
We shall reach you back for scheduling the interviews post this.
About Company:
Driven by a Passion for Excellence
Acidaes Solutions Pvt. Ltd. is a fast growing specialist Customer Relationship Management (CRM) product IT company providing ultra-scalable CRM solutions. It offers CRMNEXT, our flagship and award winning CRM platform to leading enterprises both on cloud as well as on-premise models. We consistently focus on using the state of art technology solutions to provide leading product capabilities to our customers.
CRMNEXT is a global cloud CRM solution provider credited with the world's largest installation ever. From Fortune 500 to start-ups, businesses across nine verticals have built profitable customer relationships via CRMNEXT. A pioneer of Digital CRM for some of the largest enterprises across Asia-Pacific, CRMNEXT's customers include global brands like Pfizer, HDFC Bank, ICICI Bank, Axis Bank, Tata AIA, Reliance, National Bank of Oman, Pavers England etc. It was recently lauded in the Gartner Magic Quadrant 2015 for Lead management, Sales Force Automation and Customer Engagement. For more information, visit us at www.crmnext.com
Educational Qualification:
B.E./B.Tech /M.E./ M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
60% in Xth, XIIth /diploma, B.E./B.Tech/M.E/M.Tech/ MCA with (Bsc.IT/Bsc. Comp/BCA is mandatory)
All education should be regular (Please Note - Degrees through Distance learning/correspondence will not consider)
Exp level- 2 to 5 yrs
Location-Andheri (Mumbai)
Technical expertise required:
1)Analytics experience in the BFSI domain is must
2) Hands on technical experience in python, big data and AI
3) Understanding of datamodels and analytical concepts
4) Client engagement :
Should have run in past client engagements for Big data/ AI projects starting from requirement gathering, to planning development sprints, and delivery
Should have experience in deploying big data and AI projects
First hand experience on data governance, data quality, customer data models, industry data models
Aware of SDLC.
Regards,
Deepak Sharma
HR Team









