
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

About Avon Quality Management
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Job Title: UAE Career Programme Counsellor – Working Professionals (Ed Tech)
Location: Bangalore (Onsite)
Work Model: On-site – 6 Days Working
Working Days: Monday to Saturday OR Sunday to Friday (as decided by Hiring Manager)
Industry: Ed Tech / Professional Training / Corporate Education
Experience: 1-3 years
About Us – Learners Point
Learners Point is a leading global EdTech and corporate training organization, headquartered in the UAE, with a strong footprint across the Middle East (UAE, Saudi Arabia, Qatar, Oman) and expanding operations in India and international markets.
We specialise in professional certifications, corporate upskilling programs, and career transformation solutions for working professionals and enterprises. With 500+ enterprise clients and 100,000+ learners globally, Learners Point is a trusted name in career development and professional education.
Role Overview
We are hiring UAE Career Programme Counsellors to counsel working professionals interested in career advancement, professional certifications, and international career growth opportunities.
This role involves handling high-quality inbound leads (generated by marketing), delivering consultative career counselling, and driving enrollments through ethical and solution-driven guidance.
The ideal candidate should have excellent communication skills, strong counselling expertise, high empathy, and a consultative selling mindset.
Key Responsibilities
1. Career Counselling & Student Engagement
- Provide in-depth career counselling to working professionals for UAE-focused certification and professional programs.
- Understand career goals, current profiles, experience levels, and aspirations.
- Recommend right-fit programs aligned with professional growth and international career objectives.
2. Lead Handling & Conversion (Inbound Leads)
- Handle high-quality leads generated by marketing campaigns (No cold calling).
- Conduct structured counselling sessions via phone, video calls, and in-person meetings.
- Maintain high lead-to-enrollment conversion ratios.
3. Communication & Relationship Building
- Build strong rapport and trust with working professionals.
- Demonstrate exceptional communication, listening, and persuasion skills.
- Deliver professional presentations and career guidance sessions.
4. Program Explanation & Guidance
- Explain program features, curriculum, benefits, certification value, and career outcomes.
- Clearly articulate ROI, international recognition, and career progression benefits.
- Address queries, objections, and concerns professionally and empathetically.
5. Process Management & Follow-ups
- Ensure timely follow-ups, documentation, enrollment processing, and on boarding coordination.
- Maintain accurate CRM updates and lead tracking.
Key Skills & Competencies
- Strong Career Counselling & Student Engagement Skills
- Excellent Communication & Interpersonal Skills
- High empathy, listening, and consultative approach
- Target-driven mindset with ethical counselling standards
- CRM & Lead Management Tools exposure
Preferred Candidate Profile
- 2 – 6 years of experience as a Career Counsellor / Academic Counsellor / Programme Counsellor / Education Consultant / Inside Sales (Ed Tech).
- Experience in counselling working professionals preferred.
- Exposure to international programs / UAE market / professional certifications is a strong advantage.
- Strong English communication skills (verbal & written).
Work Conditions
- Work Location: Bangalore (Onsite)
- Work Days: 6 Days (Monday–Saturday OR Sunday–Friday) Decided by Hiring Manager
- Shift Timings: As per UAE market working hours (day shift )
Compensation & Benefits
- Attractive Fixed Salary + Performance Incentives
- Career growth in a global EdTech organisation
- International exposure to UAE & Middle East professional education markets
Interview Process :
1 . Virtual Discussion
2 Face-to-face discussions ( Assignment round )
3 HR Discussion
Thanks & Regards
HR Team
Learners Point Academy
Job Summary:
We are seeking a motivated and skilled Founding Engineer to join our innovative team in Mumbai. This role offers a unique opportunity to help shape our technology and product direction, leveraging your expertise in full-stack development using React.js, Node.js, and MySQL.
Key Responsibilities:
- Design and implement user-friendly frontend applications using React to enhance user experience.
- Develop robust server-side applications and APIs with Node.js to support our business logic and data processing needs.
- Manage and optimize MySQL databases, ensuring data integrity and performance while querying and updating data.
- Collaborate closely with cross-functional teams including product management and UX/UI to deliver cohesive product features.
- Participate in code reviews and ensure adherence to best practices in software development, maintaining high-quality code.
- Assist in troubleshooting and debugging issues across the stack, ensuring a smooth operation of our applications.
- Contribute to the architecture and roadmap of our technology platform, helping to define future iterations based on user feedback.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 1 to 4 years of experience in full-stack development with a focus on React.js, Node.js, and MySQL.
- Strong understanding of web technologies, including HTML, CSS, and JavaScript frameworks.
- Proficient in database management and design, particularly in MySQL.
- Excellent problem-solving skills and the ability to work in a fast-paced startup environment.
- Demonstrated ability to work collaboratively in a team and communicate technical concepts clearly.
- Passion for building innovative and scalable applications that meet user needs.
Remote Job Opportunity
Job Title: Data Scientist
Contract Duration: 6 months+
Location: offshore India
Work Time: 3 pm to 12 am
Must have 4+ Years of relevant experience.
Job Summary:
We are seeking an AI Data Scientist with a strong foundation in machine learning, deep learning, and statistical modeling to design, develop, and deploy cutting-edge AI solutions.
The ideal candidate will have expertise in building and optimizing AI models, with a deep understanding of both statistical theory and modern AI techniques. You will work on high-impact projects, from prototyping to production, collaborating with engineers, researchers, and business stakeholders to solve complex problems using AI.
Key Responsibilities:
Research, design, and implement machine learning and deep learning models for predictive and generative AI applications.
Apply advanced statistical methods to improve model robustness and interpretability.
Optimize model performance through hyperparameter tuning, feature engineering, and ensemble techniques.
Perform large-scale data analysis to identify patterns, biases, and opportunities for AI-driven automation.
Work closely with ML engineers to validate, train, and deploy the models.
Stay updated with the latest research and developments in AI and machine learning to ensure innovative and cutting-edge solutions.
Qualifications & Skills:
Education: PhD or Master's degree in Statistics, Mathematics, Computer Science, or a related field.
Experience:
4+ years of experience in machine learning and deep learning, with expertise in algorithm development and optimization.
Proficiency in SQL, Python and visualization tools ( Power BI).
Experience in developing mathematical models for business applications, preferably in finance, trading, image-based AI, biomedical modeling, or recommender systems industries
Strong communication skills to interact effectively with both technical and non-technical stakeholders.
Excellent problem-solving skills with the ability to work independently and as part of a team.
Position: Manager/Head- Data Scientist/Machine Learning Engineer
- Algorithm Development: Develop cutting-edge algorithms and predictive models to enhance customer experience, optimize inventory management, and drive sales growth
- AI/ML Model Building: Utilize expertise in data science and machine learning to create scalable AI models specifically tailored for both online platforms and brick-and-mortar stores, aiming to improve operational efficiency and customer engagement.
- Ecommerce Optimization: Collaborate with cross-functional teams to implement data-driven solutions for personalized recommendations, demand forecasting, and dynamic pricing strategies to drive online sales and enhance customer satisfaction.
- Deep Learning & Image Recognition: Leverage advanced techniques in deep learning and image recognition to develop innovative solutions for product categorization, visual search, and inventory tracking, optimizing product discovery and inventory management.
- Python Development: Proficiency in Python programming is essential for designing, implementing, and maintaining robust and scalable machine learning pipelines and models, ensuring efficient deployment and integration into existing systems.
Qualifications and Experience:
- Bachelor’s/Master’s degree in Computer Science, Data Science, Statistics, or related fields.
- 3 to 4 years of hands-on experience in data science, machine learning, and deep learning, preferably within the ecommerce or retail sector.
- Proven track record of successful implementation of AI/ML models with tangible business impact.
- Strong proficiency in Python, along with familiarity with relevant libraries and frameworks (e.g., TensorFlow, PyTorch, scikit-learn).
- Experience working with image data, including feature extraction, object detection, and classification.
- Excellent problem-solving skills, ability to work independently, and communicate complex technical concepts effectively to diverse stakeholders.
We're seeking an experienced Senior Tech Lead to oversee both frontend and backend teams for a production-ready enterprise project. You should possess strong managerial skills along with an entrepreneurial mindset. In this dynamic role, you'll collaborate with cross-functional teams to design, build, and deploy products aligned with our vision and strategy. Your leadership will be key in driving product success from conception to launch, ensuring they meet business objectives and user expectations.
Experience: 7+ Years
Working Time: 12.30 PM to 9.30 PM
Responsibilities:
- Lead and mentor developers: Provide guidance and support to ensure high-quality deliverables and drive engineering best practices. Experienced in leading development teams, fostering collaboration, and mentoring junior engineers for adherence to best practices.
- Collaborate with cross-functional teams: Define project requirements, timelines, and priorities, and coordinate product releases.
- Architect scalable solutions: Design systems for both frontend and backend that are maintainable using modern architecture patterns and RESTful API design principles.
- Project Management Skills: Proficient in Agile methodologies, managing timelines, and prioritizing tasks effectively to ensure project success.
- Define product features: Set sprint goals and translate user feedback into actionable enhancements.
- Problem-Solving Skills: Analytical problem-solver adept at addressing technical challenges and implementing practical solutions.
- Analyze data: Validate product goals and adapt strategies accordingly, and track project progress to ensure timely delivery of features.
- Test and accept product features: Ensure accurate implementation of product features based on user stories.
Requirements
- Bachelor's / Master’s degree in Computer Science or related field.
- Minimum of 3 years of experience in a leadership role.
- Nice to have: Experience in building a product from concept to launch.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Strong proficiency in NodeJS, RESTful APIs, Weaviate Vector Database, and graph databases.
- Proficient in NestJS with full lifecycle experience and expertise in MongoDB integration.
- Proficient in MongoDB, with expertise in NoSQL principles, instance management, data modeling, and efficient query optimization for cloud and on-premise environments.
- Strong proficiency in ReactJS, NextJS, MaterialUI, and React Query.
- Proficient in TypeScript development, skilled in building type-safe applications and leveraging TypeScript configurations for enhanced development efficiency.
- Proficient in AWS services, specializing in Lambda for serverless computing, API,Gateway for secure API management, and integration with IAM, S3, and CloudWatch.
- Knowledge of CI/CD principles and tools to automate the testing and deployment of applications.
Benefits
- Gain real-world experience in corporate functioning.
- Learn to collaborate with diverse teams and meet deadlines in a professional environment.
- Access various learning and development programs to explore your passion.
- Work in a fast-paced, rapidly expanding tech team undergoing a revamp, with exposure to advanced technology and tools relevant to your role
About Office Advisor:
Office Advisor is revolutionizing India's commercial real estate sector through innovative technology. We connect businesses with their perfect workspace effortlessly. Join us as we redefine workspace solutions.
Responsibilities:
- Develop and execute content marketing strategy aligned with company objectives.
- Create engaging content for various channels: website, blog, social media, email, etc.
- Collaborate with teams to maintain consistent messaging and brand voice.
- Develop and Run Email Marketing Campaigns
- Monitor content performance and optimize for SEO.
Qualifications:
- Bachelor's degree in Marketing, Communications, or related field.
- Proven content marketing experience, preferably in real estate or tech.
- Strong writing, editing, and proofreading skills.
- Knowledge of content management systems and digital marketing tools.
- Ability to multitask, meet deadlines, and work in a fast-paced environment.
Join us at Office Advisor and shape the future of workspace solutions with your content marketing expertise. Apply now!
Backend/Fullstack Developer
About the Company:
Company is India’s largest and best-established digital wealth management service that helps its customers create wealth for their long-and-short-term goals. Founded in 2012, Company is a pioneer in the digital financial services category and is recognised for creating simple and elegant user experiences in a complex domain. We do this by simplifying complex investing concepts and automating best practices, so our customers can grow their wealth without worry. We achieve this by combining cutting-edge technology, data-driven algorithms, awesome UX and friendly customer support. Our task is ambitious and we like to work hard as well as smart. We want to build a team that relishes challenges and contributes to a new way of thinking and investing in India. We are also invested in the growth of our colleagues and providing a supportive and thriving working environment for everyone. We have been recognised by Great Place To Work® as one of India’s best companies to work for.
Role specific info:
- 4-12 years of experience building good quality production software
- Excellent knowledge of at least one ecosystem based on Elixir/Phoenix, Ruby/Rails, Python/Django, Go/Scala/Clojure
- Good OO skills, including strong design patterns knowledge
- Familiar with datastores like MySQL, PostgreSQL, Redis, Redshift etc.
- Familiarity with react.js/react-native, vue.js etc. • Knowledge of deploying software to AWS, GCP, Azure
- Knowledge of software best practices, like Test-Driven Development (TDD) and Continuous Integration (CI)
What would you do here:
- Writing quality code using language best practices.
- Working in a highly collaborative team.
- Building good software using the latest tools and techniques.
- Participating in design reviews, coding modules, code reviews and unit testing.
- Taking ownership of quality and usability of your code.
- Mentoring co-workers.
- Leading efforts in improving technology architecture.
Role: Backend Developer-SDE2
- 3-5 years of exp into
Responsibilities:
- Work on the development backend systems for our first product.
- Build reliable, secure and performant backend systems.
- Drive test coverage and continuous delivery automation within the team.
Requirements:
- 3-4 years of software development experience.
- Strong computer science fundamentals.
- Good knowledge of Java ecosystem.
- Can write code that is readable, maintainable and performant.
- Good understanding of relational databases, transactions, entity-relationship modeling.
- Comfortable writing multi-threaded programs.

- Bachelors degree in Computer Science, Software Engineering, or a related discipline
- Experience working in an IT environment
- Experience developing with C#, C++, or other object-oriented platforms
- 2+ years of web application development
- Skill for writing reusable libraries
- Hands-on experience in ASP.Net, MVC, Restful services, Web API
- Experience in .Net Web API
- Strong understanding of object-oriented programming
- Strong knowledge of C# programming
- Ability to troubleshoot problems independently. Good analytical and problem-solving skills
- Familiar with various design and architectural patterns
- Strong Knowledge in Microsoft SQL Server scripts and Stored procedures
- Exposure to Agile Software Development Life Cycle
- Experience implementing automated testing platforms and unit tests
- Proficient understanding of code versioning tools such as GIT
- Experience in Service-based architecture






