
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

About Avon Quality Management
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The BMS Service Manager is responsible for managing the operation, maintenance, and optimization of Building Management Systems (BMS). The role ensures effective service delivery, system reliability, client satisfaction, and compliance with contractual and safety standards.
Key Responsibilities
Service Operations & Maintenance
- Manage and supervise service engineers and technicians responsible for preventive and corrective maintenance of BMS systems.
- Plan, schedule, and oversee routine maintenance activities and emergency breakdown support.
- Ensure availability of spare parts, tools, and resources for uninterrupted service operations.
- Provide high-level technical support and troubleshooting for complex BMS issues.
- Oversee system upgrades, enhancements, and integration of new technologies.
Team Management
- Set objectives, monitor team performance, and ensure tasks are completed on time and as per quality standards.
- Conduct training and skill development to enhance team competency.
- Ensure adherence to safety practices and standard operating procedures.
Client & Contract Management
- Act as the primary point of contact for clients on BMS service-related matters.
- Ensure compliance with SLAs, AMCs, and contractual obligations.
- Conduct regular client meetings and service reviews to ensure customer satisfaction.
- Proactively address client concerns and drive service improvements.
Compliance & Documentation
- Ensure all BMS operations comply with safety regulations, building codes, and industry standards.
- Maintain accurate service records, maintenance logs, and system performance data.
- Prepare and submit service reports, performance analysis, and energy usage reports.
Financial & Commercial Management
- Assist in preparing and managing the service department budget.
- Monitor costs, resource utilization, invoicing, and accounts receivable (AR).
- Ensure service operations remain cost-effective while maintaining quality standards.
Continuous Improvement
- Identify opportunities for process improvement and operational efficiency.
- Stay updated with advancements in BMS technologies and smart building solutions.
- Implement best practices to enhance service delivery and system performance.
- Generate leads and develop new business opportunities in the solar sector.
- Promote rooftop and ground-mounted solar solutions to commercial, industrial, residential, and government clients.
- Conduct client meetings, presentations, and site visits.
- Prepare proposals, quotations, and business presentations.
- Coordinate with technical and execution teams for project planning and execution.
- Build and maintain strong relationships with customers, consultants, channel partners, and vendors.
- Achieve monthly and quarterly sales targets.
- Identify market trends, competitor activities, and new business opportunities.
- Handle tender inquiries, negotiations, and follow-ups.
- Maintain CRM records and prepare regular business reports.
- Participate in exhibitions, networking events, and marketing campaigns.
- Support branding and digital marketing activities of the company.

Job Description :
Responsibilities :
- Design and develop Python-based microservices
- Build and operate gRPC / Protobuf-based APIs
- Implement asynchronous processing, concurrency, and job orchestration
- Design systems with retries, idempotency, and fault tolerance
- Work with and integrate native C/C++ components with Python services
- Design and optimise PostgreSQL schemas and queries
- Contribute to React-based frontend applications (TypeScript/JavaScript)
- Own features end-to-end : design, development, deployment, and monitoring
- Debug issues across application, system, and performance layers
- Build and maintain CI/CD pipelines and automated tests
Requirements :
- Strong experience in Python backend development (sync + async)
- Hands-on experience with gRPC / Protobuf-based APIs
- Experience with FastAPI / Flask / Django
- Strong understanding of microservices and distributed systems
- Experience with PostgreSQL and data modeling
- Exposure to React / JavaScript / TypeScript
- Knowledge of concurrency, multi-threading, and system design
- Strong understanding of Linux systems and debugging
- Experience in production environments (performance tuning, issue resolution)
- Exposure to C/C++ or Python-native integrations (preferred)
Qualification :
- Engineering Graduates from Tier 1 & Tier 2 Colleges/Deemed Universities only
- Open for candidates from outstation.
- Experience range : 12 - 15 years (but not more than 15 years of experience)
- Strictly Individual contributors, Handson coding. 80% Individual Contributor & 20% Architecture, Design, Systems
- Strong Software Engineering Profile
- Mandatory (Experience 1): Must have 5+ years of experience using Python to design software solutions.
- Mandatory (Skills 1): Strong working experience with Python (with Django framework experience) and Microservices architecture is a must.
- Mandatory (Skills 2): Must have experience with event-driven architectures using Kafka
- Mandatory (Skills 3): Must have Experience in DevOps practices and container orchestration using Kubernetes, along with cloud platforms like AWS, GCP, or Azure
- Mandatory (Company): Product companies, Experience working in fintech, banking, or product companies is a plus.
- Mandatory (Education): From IIT (Candidate should have done bachelor degree Btech or Dual degree Btech+Mtech or Intergrated Msc), From other premium institutes NIT, MNNIT, VITS, BITS (Candidates should have done B.E/B.Tech)
Design and Develop OOTB and custom application on ServiceNow platform
with primary focus on HRSD development
Responsible for design and architect of HRSD application like HR case
management, Enterprise On-boarding , HR integrations, Employee centre ,
HR taxonomy(etc.
Work closely with the user experience and platform team to create and
enhance HRSD Employee portal and mobile application.
The developer will be involved in developing and maintaining Processes on
ServiceNow platform and will need excellent knowledge of Service Portal
setup, JavaScript, HTML, CSS. jQuery, AJAX, angular.js etc.
Testing of new and existing functionality
Documentation of new and existing process
Training of end users
Experience and Skills
Required
About 4-7 years of experience in developing application using ServiceNow
platform Development & administration )
Expertise with ServiceNow Human Resource Service Delivery application
in the area of HR case management , HR lifecycle events(On-boarding ,
offboarding etc etc), Employee Centre.
Extensive experience creating custom Widget using html, CSS, bootstrap ,
AngularJS etc
Experience with Now mobile app.
Experience in extensive cross-browser testing and support.
Hands on ServiceNow integration experience using Web Service, SOAP
/REST.
Practical experience of servicenow integration with ERP systems like Oracle
Cloud
An appreciation of supporting production systems and end users.
Passion to work in Enterprise Applications area.
Exceptional problem-solving skills, strong analytical & debugging skills.
Understanding of software development processes
Page 2 of 2
Nice to Have :
ServiceNow certified HR Implementation Specialist
Experience with other ServiceNow applications like ITSM , SAM, Now
Platform.
Adherence to agile development methods like SCRUM
We are looking for Flutter Developer with 1 - 5 yrs of experience.
Work Location: Jodhpur
Responsibilities:
- Develop and maintain the app(Android & iOS)
- Maintain quality of code
- Collaborate with other engineers in building applications.
- Attend daily standup meetings.
- Discuss and write specifications for tasks.
- Assist system lead with system design.
- Conduct code reviews as requested.
- Test sites and applications in different browsers and environments.
- Learn and test new technologies, frameworks, and languages.
- Stay up to date with new trends and advancements in app development
Skills and Qualification:
- Knowledge of Dart Language
- Familiarity with version control
- Basic understanding of Flutter architecture, Widget trees
- Familiarity with app architecture (MVVM, MVP, MVC, etc...)
- Understanding of async operations
- Familiarity with local storage (like Dio, shared preferences, etc... )
- Familiarity with Flutter state management approach (BLoc, provider, etc...)
About Company:
Open Innovations Lab is an initiative of JTittle Innovations for all individual or group of innovators/ experts/specialist who wants to share knowledge with an open community so our job is often about setting up/hosting open activities/sessions that enable people to learn from each other and build on their own knowledge. We are technology enthusiasts working on a couple of interesting products/services in the area of digital advertisement and the travel domain. We leverage the power of chatbot(s) augmented / artificial intelligence over the cloud to help CXOs generate better ROI.
As we take a leap into the next decade we’re launching 4 new roles that allows our nutritionists to be in leadership positions. As a Zonal Head of East / West / North / South, you will be responsible for the performance and management of all nutritionists within your assigned zone of hospitals. You will be trained and mentored to take on this new role that prepares you to be a manager. You will cultivate your team and be a role-model of excellence and integrity to them.
Responsibilities:
● You will ensure the nutritionists in your zone counsel every child, everyday
● You will build a strong team with the hospitals you work in, and participate in hiring and training as and when necessary
● You will communicate and build a positive relationship with all the doctors within your zone
● You will plan for long-term absenteeism in your assigned zone, making sure no centre is left unattended without a nutritionist
● You will champion technology, are comfortable with and ensure seamless and error-free adoption of the FoodHeals App amongst your nutritionists
● You will ensure that monthly reports, success stories and/or case studies sent by the nutritionist from their hospitals are collated and sent to your line manager as per agreed deadlines
● You are thorough in your understanding of programs across all hospitals in your assigned zone, and ensure smooth functioning as per planned budgets.
● You’ll guide the nutritionists reporting to you, mentor them, help them with tough cases during weekly case calls and document them
● You’ll develop innovative counselling techniques to help through difficult cases
● You’ll assist in research, training and publishing case studies / papers
● This role requires you to travel to all hospitals within the assigned zone and be at the hospitals for 8 hours (9.30am-5:30pm)
● You will continue to assess, counsel and plan diets for pediatric oncology and hematology
patients in the IPD & OPD at the hospital where you are stationed
● You'll support execution of special initiatives as needed
● You’ll share a weekly report on the impact and outcomes of your and your team’s work with the Head Nutritionist
● You’ll be responsible for the performance of the nutritionists in your appointed region
● You will address their concerns and involve the Head Nutritionist whenever necessary
Responsibilities Implementing business development activities, attending to all relevant business opportunities in International Market for IT Software Industry.
· It would be involved in Business Development Life Cycle, mainly focusing on areas like Cold Calling, Client Interaction International Business Development.
· Generate lead and achieve monthly target.
· Maintain and develop relationships with customers.
· Act as a contact between a company and its existing and potential clients.
· Negotiate the terms of an agreement and close sales.
· Conducting market research to identify new business opportunities.
Requirements:-
· Minimum Qualifications Any Graduate
· 2 to 4 years of Proven experience working as a business development in Offshore IT Services.
· Excellent English Communication Presentation Skills with pleasing personality.
· The ability to work in a fast-paced environment.
· Exceptional negotiation and decision-making skills.
Desired Skills and Experience
· Bid On freelancer, guru, UpWork.
· Lead generation LinkedIn, Xing, AnglList and from other platforms.
· Intermediate in between client and developer.
· Make SRS report for requirement.
· International business development
· Mentor the junior business development executive
· Take ownership for the business growth
Greetings from Amazon...!
It is our pleasure in personally inviting you to apply job with Amazon Development Centre India (ADCI). At Amazon we are inclined to hire people with passion for technology and you happened to be one of the shortlisted candidates. Our business is committed to recognizing potential and creating teams that embrace innovation.
Please find the Eligible criteria and requirements:
Job title : SDE – II (Software Development Engineer)
Role Opportunity : Permanent/Full Time/FTE/Regular
Work Location : Hyderabad/Bangalore/ Gurgaon
Must Have
- Strong Exposure to Data Structures, Algorithms, Coding, System Design (LLD, HLD, OOAD), Distributed systems, problem solving skills, Architecture (MVC/Microservices), logical thinking.
Amazon (ADCI) - If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast paced environment working with smart, passionate software developers, this might be the role for you. Amazon’s transportation systems get millions of packages to customers worldwide faster and cheaper while providing world class customer experience – from checkout to shipment tracking to delivery. Our software systems include services that handle thousands or requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large carriers worldwide, manage business rules for millions of unique products, and improve experience for millions of online shoppers. With rapid expansion into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of products and growing number of shipments worldwide, we have an opportunity to build software that scales the business, leads the industry through innovation and delights millions of customers worldwide.
As an SDE, you will develop a deep understanding of our business, work closely with development teams and own the architecture and end-to-end delivery of software components.
About Amazon India:
Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.
We made our foray into the Indian market with the launch of Junglee.com, enabling retailers in India to advertise their products to millions of Indian shoppers and drive targeted traffic to their stores. In June 2013, we launched http://www.amazon.in">www.amazon.in for shoppers in India. With http://www.amazon.in">www.amazon.in, we endeavor to give customers more of what they want – low prices, vast selection, fast and reliable delivery, and a trusted and convenient online shopping experience. In just over a year of launching our India operations, we have expanded our offering to over 18 million products across 36 departments and 100s of categories! Our philosophy of working backwards from the customers is what drives our growth and success.
We will continue to strive to become a trusted and meaningful sales and logistics channel for retailers of all sizes across India and a fast, reliable and convenient online shopping destination for consumers. For us, it is always “Day 1” and we are committed to aggressively invest over the long-term and relentlessly focus on raising the bar for customer experience in India. Amazon India offers opportunities where you can dive right in, work with smart people on challenging problems and make an impact that contributes to the lives of millions. Join us so you can - Work Hard, Have Fun and Make History.
Basic Qualifications:
- 3+ years’ experience building successful production software systems
- A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field)
- The ability to take convert raw requirements into good design while exploring technical feasibility tradeoffs
- Expertise in System design (design patterns, LLD, HLD, Solid principle, OOAD, Distributed systems etc..), Architecture (MVC/Micro services).
- Good understanding of at least some of the modern programming languages (Java) and open-source technologies (C++, Python, Scala, C#, PHP, Ruby etc..)
- Excellence in technical communication
- Has experience in mentoring other software developers
Preferred Qualifications:
- BS/MS in Computer Science or equivalent
- Experience developing service oriented architectures and an understanding of design for scalability, performance and reliability
- Demonstrated ability to mentor other software developers to maintain architectural vision and software quality
- Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
- Expertise in delivering high-quality, innovative application
- Strong desire to build, sense of ownership, urgency, and drive
- Strong organizational and problem solving skills with great attention to detail
- Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects.
- Experience building highly scalable, high availability services
- The ideal candidate will be a visionary leader, builder and operator.
- He/she should have experience leading or contributing to multiple simultaneous product development efforts and initiatives.
- He/she needs to balance technical leadership with strong business judgment to make the right decisions about technology choices.
- He/she needs to be constantly striving for simplicity, and at the same time demonstrate significant creativity, innovation and judgment
- Proficiency in, at least, one modern programming language.
- Experience in SQL or Non-SQL database.
- Strong sense of ownership, urgency, and drive.
- Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
- Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.
- Excellent communication, collaboration, reporting, analytical and problem solving skills.
Good to Have:
- Knowledge of professional software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience with enterprise-wide systems
- Experience influencing software engineers best practices within your team
- Hands-on expertise in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
- Strong written and verbal communication skills preferred
Key Points to remember:
- Strong knowledge of the Software Development Life Cycle methodology
- Technical design, development and implementation decisions on the use of technology in area(s) of specialization.
- Write or modify programming code to suit customer's needs.
- Unit test to assure meets requirements, including integration test as needed.
- Ability to understand and analyze issues and uses judgment to make decisions.
- Strong problem solving & troubleshooting skills
- Strong communication skills
- Responsible for self-development according to professional development plan









