

- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

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CoinCROWD
Full Stack Engineer,
Full time- remote
In a rapidly evolving technological landscape, cryptocurrencies are transforming the global financial system. At CoinCrowd, we’re not just keeping pace—we’re at the forefront! Our cutting-edge platform is redefining the digital economy by offering advanced payment solutions, optimizing wallet portfolio management, and enhancing security measures.
Your Role:
As a Full stack Developer, you will be central to our mission. This is a full-time, remote position.
What You’ll Do:
● Strategic Vision: Develop and implement the technical vision, strategy, and roadmap for CoinCrowd's cryptocurrency platform.
● Platform Excellence: Lead the design, development, and maintenance of our platform, ensuring it is secure, performant, and scalable.
● Collaborate: Work with product managers and stakeholders to define and prioritize engineering projects.
● Stay Cutting-Edge: Keep up with industry trends and emerging technologies to ensure our platform remains at the forefront.
● Best Practices: Promote and implement best practices, coding standards, and efficient development processes.
● Resource Management: Oversee budgets, resources, and timelines for engineering projects.
● Focus on Security: Ensure strong security, compliance, and data protection practices.
About You:
● Experience: 5+ years in technology.
● Technical Skills: Proficient in node.js or Python, React, Flutter, PostgreSQL, Elastic, and GCP.
● Industry Knowledge: Experience in fintech or crypto, with a strong understanding of blockchain and cryptocurrency.
● Problem Solver: Excellent technical and problem-solving abilities.
● Agile Expert: Skilled in agile development methodologies. Your Superpowers:
● Blockchain Expert: Strong knowledge of blockchain platforms, wallets, and distributed ledger technologies.
● Framework Proficiency: Experience with Ethereum, Hyperledger, or Corda.
● Security Knowledge: In-depth understanding of cryptographic principles and secure coding practices.
● Excellent Communicator: Ability to work effectively with stakeholders at all levels.
● Integration Skills: Experience integrating blockchain solutions with external systems and APIs.
● Educational Background: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
What's in It for You:
This role offers equity-only compensation, giving you a stake in CoinCrowd's success. It’s a unique opportunity to be part of something significant and see your efforts directly impact our growth!
Join us at CoinCrowd and be part of the crypto revolution!



Dynamic technical leader who can lead a cutting-edge product development team that is tasked with building world class business applications. This role reports to the CTO and will be responsible for engineering one of the key products lines of SmartDocs.
Key Responsibilities:
- Manage the end-to-end engineering process to ensure the product releases are released successfully as per the published product roadmap
- Coordinate requirements prioritization and product managers
- Release products with proper quality
- Coordinate code reviews and ensure proper development guidelines are adhered to
- Coordinate QA testing with QA teams
- Coordinate proper documentation is released
- Coordinate with DevOps engineers to maintain proper development landscape
- Nurture and expand the dynamic development team that is nimble and can meet the requirements of the product managers
Key experience and required skills:
- At least 2 years' experience managing successful development teams building modern web applications in the role of “Developer Manager” or Engineering Manager” or higher
- Experience as a senior Java developer for at least 2 years with full hands-on development experience
- Excellent understanding of modern web application architectures and architecture patterns
- Expertise in Agile and agile-type processes
- Experience being part of SaaS product development is a definite plus
- Significant experience in management reporting and communication to executive leadership teams
Success Factors
The ideal candidate would have been part of one or more startups that delivered modern web applications, preferably SaaS products in enterprise space. The ideal candidate will be a proper mix of management skills and technical prowess.
What we offer
SmartDocs is a modern progressive product company with the mission of delivering awesome Procure to Pay platform to medium and large enterprises to optimize and streamline business processes. We offer:
- Awesome workplace
- Cool benefits
- Cutting tech stack
- Socially Impactful products
- Multiple learning opportunities
What we expect
We are looking for a dynamic leader with the following key traits
- Responsibility
- Accountability
- Flexibility
- Team player
- Awesome communication skills
network automation tools Ansible terraform D wan cloud networking (Aws,AzurE,Gcp)
desinging network security solutions firewalls VPN IPS IDS



Platform they will work on: Building multiple tech offerings for the customers.
Job Description: Should be someone who has done iOS mobile development with React Native. Should have a startup mindset and be able to build for scale. The ideal candidate would be someone with Founding Engg etc. experience.
YoE: 4-6 years
Position Requirements
• Expert in front-end development using Javascript, CSS, and Java.
• Hands-on experience in Java, J2EE, Hibernate, Springboot.
• Deep knowledge & working experience with Database, JSP, Javascript frameworks.
Technical Skills
• 4 years of experience in the software industry experience.
• Strong self-initiative to strive for both personal & technical excellence.
• Coordinate efforts across the Product development team and Business Analyst team.
• Strong business and data analysis skills.
• Should be strong on coordinating with onshore resources on the development.

We are actively seeking a passionate Developer to lead the design, development, and implementation of cutting-edge software solutions. The ideal candidate will excel in crafting high-quality, innovative, and fully functional software while adhering to coding standards and technical design principles. As a Developer, you will be a key player in our development team, actively contributing to the creation of clean and efficient code.
Job Requirements:
- Proficiency in HTML/CSS, Javascript, Tailwind/ANTD
- Solid experience with Next.js
- Solid Knowledge of redux/redux form/saga
- Additional experience with React Native/JS is a significant plus
- PHP is must
Additional Skills (a plus):
- Docker, Kubernetes (KS8)
- AWS knowledge
Database & Caching:
- Strong understanding of MySQL, including SQL queries and eager loading
Version Control & Project Management:
- Proficiency in Bitbucket
- Familiarity with Jira
Responsibilities:As a Developer, you will be responsible for the following:
- Strict adherence to and suggestions for coding standards
- Staying updated on the latest industry trends, tools, and technological advancements
- Active participation in all phases of the development lifecycle
- Conceptualizing, developing, testing, and deploying software applications and features
- Crafting clean, concise, and efficient code
- Managing code documentation and version control
- Operating in an agile environment, consistently delivering software on a predefined schedule
- Efficiently troubleshooting and debugging software
- Participating in an on-call rotation to promptly address production issues
At SpringML, we are all about empowering the ‘doers’ in companies to make smarter decisions
with their data. Our predictive analytics products and solutions apply machine learning to
today’s most pressing business problems so customers get insights they can trust to drive
business growth.
We are a tight-knit, friendly team of passionate and driven people who are dedicated to
learning, get excited to solve tough problems and like seeing results, fast. Our core values
include putting our customers first, empathy and transparency, and innovation. We are a
team with a focus on individual responsibility, rapid personal growth, and execution. If you
share similar traits, we want you on our team.
What’s the opportunity?
SpringML is looking for a Top-notch Salesforce Tableau CRM expert. You will play a critical role
in our client engagements using the Salesforce Analytics Cloud platform (Tableau CRM,Einstein Discovery).
You will design and implement highly customized solutions for our customer's business
problems, typically across multiple functions of a customer's organization through data
integration, visualization, and analysis.
Responsibilities:
Translate Business needs to technical specifications
Design and Deploy the Dataflows/Recipes as per the business requirements
Maintain/Support the existing Analytics platforms built using Tableau CRM
Conduct Unit testing and troubleshooting the issues
Create Visualizations using Native Built-in features/SAQL
Implement best security practices
Design the dashboards/Recipes using best practices
Develop/update the technical documentation
Our technology-based client is backed-up by venture capitalist and angel investor. It has onboarded over 1000 sellers so far and has facilitated transactions over 6 crores. Their top clients include CBRE, FedEx, Swiggy etc.
They are currently developing India’s first dedicated B2B Service Procurement Platform.
What you need to do:
- End to end campaign management on various platforms primarily Google (From forecasting to executing, monitoring, evaluating and optimizing campaign performance to generating maximum leads)
- Conducting keyword research and optimizing the campaigns
- Researching and analyzing competitor advertising links and strategizing the best plan ahead for the business
- Optimizing the ad copy, landing pages for the best lead quality
- Optimizing the campaigns regularly for improving the performance
- Identifying trends and insights, and optimizing spend and performance based on the insights
- Measuring and reporting performance of all marketing campaigns, and assessing against goals
- Brainstorming new and creative growth strategies
- Building on an existing level of search engine marketing expertise and developing a reputation for innovation and efficiency
- Staying up-to-date with industry trends and developments in search engine marketing, digital marketing as well as consumer behaviour and recommending improvements
- Implementing A/B testing to continuously improve ROI
Desired Candidate Profile
What you need to have:- Proven 4+ years SEM experience in managing PPC campaigns across Google
- Well-versed in performance marketing, conversion and online customer acquisition
- Understanding of keyword matching, keyword research and optimization
- Experienced in understanding google analytics and pixel integration
- Creative copywriting for ads
- Prior experience in working with affiliate ad networks (bonus)
- Understanding of campaign data and growth metrics
- Working knowledge of analytics tools (Google Analytics, Google Datastudio, GTM, etc.)
- Excellent communication skills
- Strong analytical and problem-solving abilities
- Willingness to work in a dynamic startup environment
- Ability to think creatively and work independently in a fast working environment

- Able to create a UI and UX that would make the app simple to use and delight users.
- Firm grasp of the React Native, JavaScript, and TypeScript language and its nuances, including ES6+ syntax including DOM Manipulation and the JavaScript object model.
- Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)
- Familiarity with RESTful APIs.
- Able to fix the occurring bugs and iteratively improve the app, include newer features and keep the app up to date with all the iOS updates/ libraries that will be released.
Essential Duties and Responsibilities:
- Execute full lifecycle software development
- Develop, designed well efficient code
- Integrate software components into a fully functional software system
- Fully adaptive to the technology needed for the current project
Requirements:
- Minimum 8 year of strong demonstrated knowledge in PHP, Mysql, Mongodb, Jquery, SASS
- Algorithms, data structure.
- Object-oriented programming.
- AWS/Server experience to handle production machines is a plus.
- Team Management mandatory
- Experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Opencart, payment gateway integration, experience working on portals.
- Familiarity with software development methodology and release processes.
- Strong problem-solving skills and excellent communication skills
- Product based company preferable
- Startup experience preferable

