
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

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Strong Lead Product Designer/ Sr product designer/ Product design manager Profile
Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies
Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)
Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.
Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.
Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.
Mandatory (Company) - Well funded / Top Product Companies
Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure
Mandatory (Role): This is mix role (Team management + Hands-on)\
Job Description: HR Intern in IT Department
Position: HR Intern
Department: IT
Location: [Company Name]
Reports to: HR Manager or HR Business Partner
Overview:
We are seeking a motivated and enthusiastic HR intern to join our IT department. The HR intern will assist the HR team in various tasks related to recruitment, onboarding, and workforce management within the technology sector. This role offers the opportunity to gain hands-on experience in HR practices within a dynamic and innovative industry.
Responsibilities:
- Assist with the recruitment process for IT positions, including posting job openings, screening resumes, and scheduling interviews.
- Support the onboarding process for new hires in the IT department, including completing paperwork, setting up new employee accounts, and providing orientation materials.
- Assist with employee training and development initiatives, particularly related to technology and IT skills.
- Manage HR data and records for IT employees, ensuring accuracy and compliance with company policies.
- Support employee relations issues within the IT department, including conflict resolution and performance management.
- Assist HR team members with special projects and initiatives related to talent management and organizational development within the technology sector.
- Participate in meetings and training sessions to learn about HR best practices and policies.
- Perform other duties and projects as assigned by the HR Manager or HR Business Partner.
Qualifications:
- Currently pursuing a degree in Human Resources, Business Administration, or a related field.
- Strong interest in HR practices within the technology industry.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational skills.
- Ability to work well in a fast-paced and dynamic environment.
- Proficiency in Microsoft Office applications.
- Previous HR or administrative experience is a plus.
This is a paid internship position with a duration of [X months]. The HR intern will have the opportunity to gain valuable experience in HR practices while working closely with the HR team within the IT department.
We are looking for a proactive and result-driven Sales & Marketing Executive who can help NeoGenCode generate leads, build strong client relationships, and grow the business through strategic outreach and marketing efforts. The ideal candidate should be confident in communication, experienced in B2B sales, and comfortable using digital platforms for lead generation and client acquisition.
Key Responsibilities
Sales Responsibilities:
- Identify and generate new business opportunities through LinkedIn, email outreach, cold calling, networking, and other channels
- Reach out to potential clients and set up meetings or discovery calls
- Understand client requirements and present NeoGenCode’s services accordingly
- Maintain and grow relationships with prospects and existing clients
- Prepare proposals, company presentations, and follow-up messages
- Work closely with the internal team to ensure smooth client onboarding
- Achieve monthly sales targets and revenue goals
- Maintain CRM or lead tracking sheets with proper updates
Marketing Responsibilities:
- Support digital marketing efforts to build brand awareness and generate leads
- Manage outreach campaigns through LinkedIn, email marketing, and other B2B channels
- Coordinate content ideas for social media, website, and branding materials
- Help in positioning NeoGenCode as a trusted IT/offshore development partner
- Research market trends, competitors, and potential target industries
- Assist in building marketing strategies for client acquisition and retention
Required Skills & Qualifications
- Bachelor’s degree in Marketing, Business Administration, Sales, or related field
- 1–3 years of experience in sales, business development, or marketing
- Strong communication and negotiation skills
- Experience in B2B sales and lead generation
- Familiarity with LinkedIn Sales Navigator, email outreach, and CRM tools is a plus
- Basic understanding of IT services, software development, or offshore staffing will be preferred
- Self-motivated, target-oriented, and confident in dealing with clients
- Good presentation and follow-up skills
Preferred Candidate Profile
- Experience in IT services sales / software services sales
- Comfortable with outbound sales and lead generation
- Able to handle both marketing coordination and sales conversations
- Strong English communication skills
- Can work independently and take ownership of targets
What We Offer
- Growth opportunity in a fast-growing tech company
- Performance-based incentives
- Hands-on exposure to international client communication
- Supportive and entrepreneurial work environment
- Opportunity to contribute directly to business growth
Salary
As per experience + attractive incentives
How to Apply
Interested candidates can send their resume to www.neogencode.com or what's app
Application for Sales & Marketing Executive – NeoGenCode
or what's app
Keen to learn new technologies i .e .Netcore , Xamarin and many more ...
Have good communication .
Company Description
Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.
Role Description
This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.
Responsibilities:
- Handling customer queries via any support channel
- Approach all queries with customer centric attitude
- Offering exceptional customer service and satisfaction
- Help build and improve processes
- Adhere to set standards of TAT and SLA
- Demonstrates customer empathy during all interactions with customers.
Candidate requirements:
- 1 to 3 years’ experience in a customer support role
- Can handle verbal and non-verbal process (chat, email, phone)
- Excellent interpersonal skills
- Excellent written and oral communication skills in English and Hindi
- A quick learner
- Ability to make high quality decisions & Multi task.
Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency)
CTC offered: 2- 3.50 LPA
Location: Bangalore, HSR Layout
MUST HAVE SKILLS
1. Minimum 5 +years of experience in.Net, MVC, and Web API.c#.
2. Minimum 2-3 years of experience in Angular 5, Angular6+.
3. Very good communication skills.
4. Experience with RESTful APIs to connect other backend services.
5. Should have developed more than 2 applications.
6. CI/CD, GIT
7. Good with Threading
8. Experience with performance improvement of applications.
· 4+ years of experience as a Python Developer.
· Good Understanding of Object-Oriented Concepts and Solid principles.
· Good Understanding in Programming and analytical skills.
· Should have hands on experience in AWS Cloud Service like S3, Lambda functions Knowledge. (Must Have)
· Should have experience Working with large datasets (Must Have)
· Proficient in using NumPy, Pandas. (Must Have)
· Should have hands on experience on Mysql (Must Have)
· Should have experience in debugging Python applications (Must have)
· Knowledge of working on Flask.
· Knowledge of object-relational mapping (ORM).
· Able to integrate multiple data sources and databases into one system
· Proficient understanding of code versioning tools such as Git, SVN
· Strong at problem-solving and logical abilities
· Sound knowledge of Front-end technologies like HTML5, CSS3, and JavaScript
· Strong commitment and desire to learn and grow.
Exp: 4 years; Business Analyst Year Skills Required Knowledge in Freelancer, Odesk, Guru & Elance portals. The candidate should be excellent in online Bidding. Generating Business from online Bidding Portals, Proposal writing, Follow ups. Responsible for communicating with the clients through Cold Calls and portal chats. Preparing Business Engagement Documents SOW, SRS, RFP/RFQ, Etc. Understanding Of Web & Mobile Development Concepts & Terminology. Good Communication skills. Must be fluent in English. Must have ability to handle clients and projects.
Job Type: Full-time
Salary: ₹45,000.00 - ₹50,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
Schedule:
- Day shift
Ability to commute/relocate:
- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Experience:
- total work: 4 years (Preferred)
- Leads more than one projects end-to-end and collaborates across functions. Drives planning, estimation and execution.
- Manages stakeholder expectations and offers scalable, reliable, performant and easy to maintain solutions
- Consistently delivers complex, well backed and bug-free products in time
- Consistently takes well thought technical/design decisions
- Develops expertise in more than one area and shares knowledge with others. able to mentor/train in areas which are new to them.
- Drives people to solve engineering challenges
- Enjoys high respect of Tech and other cross functional teams
- Demonstrates effective communication with project team, management and
internal/external clients as necessary.
- Surfaces both technical and non-technical team challenges and helps resolve them
- Champion for SDLC best practices and high quality standards
- Expert at in RoR, Golang, NodeJS or Python. Good to have exposure to ML.
- Must have experience in cloud computing
- Operates independently with almost no oversight
- Is able to apply domain expertise to think critically and make wise decisions for the
team, taking into account tradeoffs and constraints.
- Communicates tech decisions through design docs and tech talks
- Has delivered multiple projects with end-to-end engineering ownership
- Keeps track of new technology/tools and embraces them as necessary
- 7+ years of experience in product driven organization
- A Bachelors or Masters degree in engineering from a reputed institute (preferably










