Support Solution Specialist

WHAT YOU WILL DO

We are seeking a talented and motivated Backend Engineer to join our team, focusing on the design, development, and maintenance of high-performance enterprise software solutions using Java and Spring. In this role, you will be instrumental in designing robust REST APIs and orchestrating complex workflows across a microservice architecture.

Responsibilities:

• Software Development: Design, build, and maintain efficient, reusable, and reliable Java code within Spring Boot Applications and Services
• API Design: Design and implement robust, scalable, and secure RESTful APIs to power front-end applications and third-party integrations. Build high-throughput, high-availability, and low-latency systems
• Microservices Orchestration: Orchestrate data flow and business logic across multiple microservices to ensure seamless end-to-end functionality.
• Database Management: Design schema, interact with, and optimize both NoSQL (e.g., MongoDB) and SQL (e.g., PostgreSQL) databases.
• Code Quality & Tooling: Leverage AI coding tools such as Cursor, CodeX, GitHub Copilot or similar tools to enhance productivity, accelerate development cycles, and maintain high code quality standards.
• Collaboration: Work closely with front-end developers, product managers, and other stakeholders to define, design, and ship new features.
• System Architecture: Participate in architectural discussions, code reviews, mentor and guide junior engineers, and help shape the future direction of our software platform.

REQUIREMENTS 

• 4+ years of relevant work experience in software engineering, preferably enterprise software development
• AI/ML Concepts: An understanding of AI agents, their application in enterprise systems, use of MCP servers and the principles of context engineering.
• Frontend Development: Experience with React, Next.js, component libraries like mui, and an interest in being a full stack developer. An understanding of CSS, HTML DOM is a plus.
• Cloud Experience: Experience with cloud platforms such as AWS, Azure, GCP, or OCI.
• DevOps Practices: Familiarity with Docker, Kubernetes, and CI/CD pipelines.

ABOUT RIA

RIA is a tech company that leverages cutting-edge technology to revolutionize the insurance and healthcare industry. RIA has operations in India and in the US. 

At the core of its operations is the Symphony platform, a Vertical AI platform which can be used for customised decision-making, automation, and data orchestration across Insurance and Health products.  

Symphony can support businesses with its microservices-based architecture and helps modernize and modularize the legacy system. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and increase with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, and the University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Niva Bupa, Acko, Care, ICICI Prudential, etc.

We’re a well-funded company, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

You’ll be our: Firmware Engineer

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be Aligned with: Embedded Manager

You’ll be a member of: Vehicle Software

What you’ll do at Ather:

A successful candidate is expected to lead the Firmware development and integration effort for various Ather products and be responsible for qualifying and integrating FW at various stages with HW. Responsibilities include:

• Understanding requirements from different stakeholders and translating these to application features

• Writing high quality source code to program complete applications within deadlines

• Unit-testing code for robustness, including edge cases, usability, and general reliability

• Performing functional and non-functional testing

• Troubleshooting and debugging applications

• Designing creative prototypes according to specifications

• Evaluating existing applications to reprogram, update and add new features

• Developing technical documents and handbooks to accurately represent application design and code

• Identifying and communicating possible risks along with preventive and corrective measures

• Designing HW/SW integration while working with HW/Algorithms/Cloud teams to deliver an integrated solution. 

Here’s what we are looking for: 

Must have: 

• ECU Software development experience (any of the ARM based Auto ECUs Body Electronics/Infotainment/ Powertrain/Cluster) 

• Previous experience with Low level firmware, Boot loaders, Device Drivers development 

• Hands on Experience Communication Protocols CAN, I2C, SPI, RS232

• Experience with static analyser, JTAG tools etc…

• Knowledge in Assembly and compilers

• Strong testing & debugging skills, experience with logic analysers

• Language: C, C++

Nice to have:

• Knowledge of HW design for ECUs

• Experience with UDS, AutoSAR, ISO26262, MISRA Guidelines 

• Previous experience with SIL and HIL Testing as well as Test case generation for the same.

• Hand on experience in using CAN tools & CAPL Scripts, Bus Master

• Real Time operating Systems, Python, Matlab/Simulink

You bring to Ather:

• BE/B.tech/B.Sc is minimum req with minimum 2-6 years of prior industry experience.

• Design and document all in-house and client policies, procedures and systems.
• Deploy an HRMS / HRIS system for entire organisation.
• Assist in recruiting the new teams.
• Assist in the development of new HR products and services.

• Formulate strategic and practical plans, and provide advice to clients and employees to address daily issues, and HR matters.
• Conduct research (data collection, surveys etc.) to identify the root cause. Develop and implement HR policies, systems and processes or make modifications to address issues.
• Promote HR programs to create an efficient and conflict-free workplace.
• Devise plans and techniques to drive change and culture management.
• Select and implement suitable HR technology.
• Administer compensation and benefit plans.
• Refurbish knowledge of advancements in the field and present new ideas.

• Conduct recruiting, onboarding, training, off-boarding, and management of personnel.
• Approach, communicate and recruit talent through social networking, job search and portfolio websites.
• Maintain recruitment database, keep track of internal and external job applicants, and respond to speculative recruitment enquiries.

• Initiate and lead human resource programs and projects
• Coordinate Employee Relations and Engagement activities, including rewards and recognition.
• Organize training & development initiatives
• Handle all leave of absence requests from start to finish.
• Maintain employee files and records in electronic and paper form
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Motivating, developing, and directing people as they work. Identifying the best people for the job.
• Undertake tasks around performance management.
• Ensure compliance with labor regulations

• Years of Relevant Experience 3+ years of proven experience as an HR Generalist / Consultant
• Education & Work experience** - Relevant degree in HR Management. Additional HR trainings will be a plus. Experience in project management preferably HR related.
• Software and Applications- Tech savvy with outstanding knowledge of MS Office; HRIS / HRMS (e.g. Zoho), ATS, Ticketing System.

• An analytical mind with problem-solving abilities
• Desire to work as a team with a results driven approach
• Should adhere to strict confidentiality in maintaining all company and client data.

• Excellent communication, interpersonal and consulting skills
• Ability to strategise and formulate business plans

•  
• In-depth knowledge of HR principles, functions, methods and best practices
• Good knowledge of employment/labor laws
• Understanding of research methods and analysis.

Sales Specialist - Global Selling, SaaS products

Company Name: https://www.linkedin.com/company/amazon/life/">GaragePlug Inc

Website: www.garageplug.com

Company HQ: Bengaluru, India

Work Location: Remote only

Role and Responsibilities

• Understand products and services offered by GaragePlug and be able to articulate its functions and benefits to external audiences.

• Reach out to the target customer segment (small & medium size businesses) 
• Make a sales pitch to the customers (on phone/virtual demo / face to face as situation permits)
• Handle inbound inquiries and convert such leads 
• Identify cross-sell opportunities and action them
• Achieve Sales targets - in terms of customer acquisition and Monthly Recurring Revenue
• Help customers in onboarding and ensure high customer satisfaction
• Receive customer feedback and accordingly share inputs with product teams for improvement
• Maintain highest standards of integrity and commitment.
• It is an individual contributor role

Functional Competencies

• Understanding / experience of sales process
• Ability to showcase product through demos to business owners and get their buy-in
• Customer centricity
• Stakeholder management
• Basic understanding of automobile industry
• Excellent communication & presentation skills

Candidate Profile

• Must have a 0-2 years of work experience in B2B sales/SME sales
• Candidates from SaaS / Start-ups / Automotive / B2B sales is preferred
• Qualification required - Engineer/ Bachelor’s degree with relevant experience