
- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

About Avon Quality Management
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Position: Senior Executive - Projects (Appael Retail Brand)
Location Gurgaon (open to Travel)
Experience: 3+ year in Retail fit-outs
Salary: 5-8 LPA
Industry Retail/Fashion
Qualification: Bachelors in civil/ mechanical/ electrical
Technical Skills Required: AutoCAD, MS office
Must have experience in Retail Project execution (Apparel), BOQ, Estimation, costing, Autocad.
Key Deliverables (Essential functions & Responsibilities of the Job):
Project Planning:
· To manage detailed project reports and project execution plans after thorough discussion with Contractors Supervisor and Project Manager
· To establish time span of project execution as per requirement.
· To generate progress reports, monitor project status, cost and time reconciliation.
· To understand AutoCAD Drawings; coordinate with Consultants and Contractors for changes in the same.
Site?& Construction?Management?
· To supervise all construction activities, providing technical inputs for methodologies of construction & coordination with site?management?activities.
· To coordinate with Contractors, monitor their performance in view of project schedule. Settle all techno commercial disputes / clarifications during execution of project.
· To conduct Quality / Safety Audits to ensure adherence to Quality and Safety norms across the entire course of project execution.
Quantity Surveying/Contract?Management?& Tendering?
· To prepare Estimates, Bill of Quantities, Material Take Off, Estimation of Resources, and Productivity data, Preparation & Submission of Bills, Processing of Contractors Bills.
· To manage contractual correspondence, raise and settle contractual claims with respect to cost and time.
· To prepare Tender / Contract documents for various work items including contractual terms and conditions, technical specifications and commercial terms.
Project Control?
· To prepare master schedules for all projects including Resource Schedules, Execution methodologies, Milestones, Cash Flow projections and Budgets.
· To prepare and monitor resource requirements based on the budgetary parameters, make changes in the same as per revised schedules and budgets.
· To ensure the smooth functioning of the project in terms of quality, time, cost; including Quantity Surveying and Billing of the project.
· To track and control cost accruals based with respect to budgets.
Mail updated resume with salary details-
Email: etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
Website: www.glansolutions.com
Google Search: Glan Management Consultancy
We are looking for a highly skilled and experienced Senior IT Infrastructure Automation Engineer to join our dynamic team. This critical role involves designing, developing, and implementing automation solutions that streamline IT operations, enhance reliability, and improve scalability across on-premises, cloud, and hybrid environments. Lead initiatives that reduce manual effort, increase consistency, and support critical infrastructure systems while collaborating closely with cross-functional teams.
Must Have Skills:
Scripting Languages:
PowerShell (advanced modules)
Python (advanced scripting & modules)
Bash (for Linux automation)
Configuration & Orchestration:
Strong expertise in Ansible
Operating Systems:
Windows Server (advanced)
Linux (Ubuntu, CentOS)
Virtualization:
VMware (advanced knowledge)
Nutanix (working knowledge)
Integration: REST APIs for system integrations
Good to Have Skills:
DevOps tools: Terraform, Kubernetes
Cloud Platforms: AWS, Azure
Citrix Cloud & NetScaler experience
Commvault backup automation
Endpoint management with BigFix, JAMF
Networking: routing, firewalls, ACLs
Database administration and scripting
Basic web development (Ruby, PHP, Python, JavaScript)
Job Description:
Automation Strategy & Development: Design and implement automation workflows for routine IT operations across Windows and Linux environments (e.g., user management, patching, service configuration). Create and manage scripts for: Active Directory (user/group management, GPOs, security settings), DNS & DHCP management. Develop custom automation tools using Python, PowerShell, and Bash to support various infrastructure needs.
Virtualization & Cloud Automation: Automate provisioning, scaling, and monitoring for VMware and Nutanix environments. Develop automation for Citrix Cloud and NetScaler for tasks like app publishing and load balancing. Integrate and automate cloud components (AWS or Azure) to support a hybrid infrastructure.
Monitoring & Backup Reliability: Implement automated LogicMonitor solutions for proactive issue detection. Build automation scripts for Commvault to manage backup and recovery, including reporting. Create monitoring and alerting tools using Python, PowerShell, or Bash.
Integration & Tooling: Use REST APIs to integrate third-party platforms (e.g., ServiceNow, LogicMonitor, NetScaler). Leverage Ansible for configuration management across Windows and Linux. (Preferred) Use DevOps tools such as Terraform and Kubernetes for provisioning and orchestration.
Endpoint Management & Security: Automate endpoint patching, software deployment, and asset tracking using tools like BigFix, JAMF, and Active Directory. Collaborate with cybersecurity teams to automate threat response and enforce compliance standards.
Documentation & Collaboration: Maintain clear and accurate documentation for all automation solutions, procedures, and systems. Keep the CMDB up to date for server and workstation deployments. Provide guidance and support to other administrators using automation tools. Record project and support activities using ServiceNow or similar platforms. Participate in regular team and stakeholder meetings to share updates and gather feedback.
Job Title: Telesales Representative
Responsibilities:
- Outbound Calls: Engage potential customers, present products/services using prepared scripts.
- Product Knowledge: Master details of offerings to effectively communicate benefits.
- Lead Generation: Qualify leads, gather information, and identify sales opportunities.
- Sales Pitch: Deliver persuasive pitches, meet/exceed set sales targets.
- CRM Management: Maintain detailed records using CRM system.
Qualifications:
- Previous telesales experience preferred.
- Strong communication and negotiation skills.
- Goal-oriented with a positive attitude.
Education:
High school diploma or equivalent.
Working Conditions:
Office environment with regular hours; flexibility may be required.
If you're a motivated individual with sales passion, apply to be part of our growing success.
- Design the architecture of new services to deliver timely communication from server to
- client and server to server, while still functioning alongside existing server components
- Describe and implement the communications across multiple network layers, considering
- performance, reliability, and flexibility with respect to the underlying infrastructure
- Enhance and expand the ORM layer of the studio’s in-house web framework
- Craft software solutions for supporting flexibility in resource allocation, from compute to storage
- Consult with technical operations on appropriate Kubernetes-based infrastructure design
- Design for performance, and measure the effects
- Review your colleagues’ code, and learn from their reviews as well
- Identify, document, and communicate best practices for the engineers who use the fruits of your labour
- Requirements:
- 7+ years professional work experience
- BS or MS degree in Computer Science or a related technical field
- Must be proactive, self-directed, detailed and organized
- Proficient in PHP, C++, or Go
- Knowledge of relational databases and SQL, preferably MySQL
- Experience with in-memory NoSQL databases, such as Redis
- Ability to debug issues within custom code quickly
- Passion for developing scalable and maintainable software systems
What will you do?
- Website development using LAMP technologies.
- Responsible for the development of new applications and enhancements in an existing application.
- Responsible for testing of the application, performance analysis, etc.
- Good communication skills.
- Strong Analytical and troubleshooting skills.
- Ability to meet deadlines while staying focused.
- Attention to detail and ability to work with 100% efficiency.
What does it need?
- This is a role for a talented and ambitious PHP Developer. Experience in web development preferred with graduation in a similar field.
- Minimum 2 years of experience.
- Knowledge of PHP & MySQL is a must.
- Should be capable of deploying application on Apache Web Server.
- Knowledge of HTML, CSS & JavaScript.
- Knowledge of Linux/Ubuntu etc will be an added advantage.
- Knowledge of jQuery and Ajax will be an added advantage.
We are looking for a highly capable Node.js developer to optimize our web-based application performance. You will be collaborating with our front-end application developers, designing back-end components, and integrating data storage and protection solutions.
To ensure success as a Node.js developer, you should possess extensive knowledge of Node.Js based services and experience in a similar role. An accomplished Node.js developer will be someone whose expertise results in the stable, fast, and secure exchange of data between servers and end-users.
Responsibilities
- Developing and maintaining all server-side network components.
- Ensuring optimal performance of the central database and responsiveness to front-end requests.
- Collaborating with front-end developers on the integration of elements.
- Designing customer-facing UI and back-end services for various business processes.
- Developing high-performance applications by writing testable, reusable, and efficient code.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Running diagnostic tests, repairing defects, and providing technical support.
- Documenting Node.js processes, including database schemas, as well as preparing reports.
- Recommending and implementing improvements to processes and technologies.
- Keeping informed of advancements in the field of Node.js development.
Skills
- At least one year of experience as a Node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.
We are looking for 2+ Year experienced Back-end developer to join our Team.
You will be responsible for the development and management of server side of our web applications in terms of quality and scalability.
You should be passionate about writing optimised codes, and solving problems in real time, Data Structure and Algorithm.
Responsibilities :
- Write clean code to develop functional web applications
- Should be adaptable to good practices and standards
- Capable to write scalable codes.
- Gather and address technical and design requirements
- Build reusable code and libraries for future use
- Follow emerging technologies
Required Candidate profile
Requirements :
- Hands on experience on Node Js, Typescript, Mongodb, Elastic Search, Kafka, RESTfull Apis, Python(Django), Angular, Flutter / Dart
- Excellent analytical and time management skills
- Teamwork skills with a problem-solving attitude
- Understanding of deployment process with AWS/Digital Ocean/Microsoft Azure
- Good Understanding of System Design.
- Should be aware of design patterns
- Understanding of TDD
- Unit Test Frameworks - Chai, Mocha, Sinon, Supertest, Knock
What we are looking for
- We are looking for a candidate with around 2 years of experience in Backend Development. We are looking for a team player with a very good attitude.








