- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables
About Avon Quality Management
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A BIT ABOUT US
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.
Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 30+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
The Opportunity
The Sales team @ Appknox is one of the most active and agile teams in the organisation. With multiple channels to penetrate the global markets, the team is the right mix of dynamic, aggressive, and experienced professionals with a go-getter attitude. The team interacts with the CXOs and leadership teams of global firms and has closed high value deals including Fortune 500 / 100 Enterprises. This role provides the candidate with an opportunity to own, learn and grow along with the organization scaling new heights in both professional and personal grounds.
What An Ideal Candidate Would Look Like:
- The ideal candidate will have worked in a B2B SaaS company building a strong sales pipeline.
- The candidate will be resourceful enough to set up processes and working methods, strategic enough to provide thought leadership, and execution-oriented enough to build a robust pipeline.
Responsibilities:
- Develop and qualify lead opportunities, resulting in high-quality lead generation
- Work closely with Account Executives and Marketing leadership to ensure the quality of pipeline and success of campaigns; Providing feedback and recommendations on marketing efforts from real-world interactions with prospects and customers
- Work with Account Executive team to successfully transition over leads
- Proactively engage with potential customers through cold calls. Prior experience and proven success in cold calling is a plus.
- Refine the sales pitch and process to achieve optimum results
- Create best practices for outbound prospecting including how to source, qualify, and transition opportunities as quickly, efficiently, and independently as possible
- Deliver accurate metrics to ensure success against plans and targets; Collaborate cross-functionally to establish reports and dashboards to provide visibility into lead generation activities; Work closely with marketing to define campaign follow-up and reporting
- Document policies and procedures based on expertise in specific job areas; work with the team to document best practices and workflow, including updating internal work instructions
- Maintain effective time management to maximize prospecting time, including pre-call planning and customizing scripts to market segments and prospect types.
Requirements:
- 2-3 years of experience as a high-performing B2B lead generation executive with a fast-growing SaaS organization catering to global markets
- A bachelor’s degree is requested, however, a combination of education and experience may be considered
- Proven experience prospecting via cold calling, email, social selling, digital events/ conferences, and building a successful sales funnel with high conversion rates
- Consistent track record of achieving 100%+ of quota as an individual contributor
- Experience in campaign execution at multiple levels
- Superior time management and very organized with excellent interpersonal, communication, and presentation skills; a strong phone/video presence is required
- Fluent in English with excellent verbal and written communication with the ability to clearly and succinctly articulate issues to senior management
- Ability to identify, build, and enhance key relationships, influencing and challenging as required
Personality traits we really admire:
- Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
- Ability and experience to contribute thought leadership and best practices to our team
- You are Fearless! You will be calling decision makers at all sizes of companies
- Have a collaborative and consultative work style, the ability to thrive in a high volume, highly dynamic work environment and love being in a customer facing influencing role
- Goal driven, highly motivated and very organized
- You feel at home in a multicultural environment
- You are looking to grow with a company during a multi-year journey
- Working from home makes you excited, and you are confident you can stick to it in the long run.
- You feel comfortable in a work environment that requires you to be connected and available outside standard working hours which can include overnight and weekends as needed.
Interview Process
- Round 1 Interview - Profile Evaluation; HR
- Round 2 Interview – Assignment
- Round 3 Interview – Head of Sales
- Round 4 Interview - CEO
Compensation - CTC
- As per market standards
Why Join Us:
- Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
- Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
- Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
- Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will allow you to experience it all firsthand.
- Health insurance: We offer health insurance coverage up to 5 Lacs for you and your family including your parents.
Title: Product Development Engineer II- BillMe (Razorpay)
About Razorpay :
Razorpay is a rapidly growing platform company powering small and medium scale businesses. We are a finTech startup that emphasizes transparency, collaboration and career growth, with the ability to work on small, nimble teams. The company has rapidly expanded into greenfield areas like neo banking and B2B lending. Our employees are able to create change at scale and have an opportunity to truly disrupt and shape FinTech space. Transaction volumes have been growing at a rapid pace - 5X year-over-year growth over the past few
years.
About Billme (Acquisition of Razorpay) :
BillMe is the world's leading digital billing provider. It was founded by Jai Hemrajani, Kuber Pritmani, and Rupam Jain in 2018. BillMe has now evolved into a "CRM powered by Digital Billing."
BillMe helps over 4000+ businesses like McDonald's, Tata, BurgerKing, and Decathlon send digital bills, collect data, and increase sales and engagement.
BillMe was acquired by Razorpay in 2023. The collaboration between Razorpay and BillMe aims to help retail brands digitalize and seamlessly access omnichannel payment solutions.
Roles & Responsibilities:
To succeed in this role, you’ll need a customer-first attitude and the following:
- A minimum 3 years of hands on experienced in building desktop / client-server applications using programming skill C++, C#, WPF, .NET and SQL
- Good understanding of design patterns.
- Ability to create in depth technical design & implementation of a product feature and work independently on assigned modules
- Utilize version control systems to manage codebase and collaborate with a development team.
- Implement multi-threading and concurrency concepts to enhance application responsiveness.
- Leverage knowledge of Windows architecture for effective software development.
- Utilize SQL databases for data storage and retrieval.
- Develop user-friendly interfaces using WPF (Windows Presentation Foundation).
Qualifications:
- Proficiency in C++, C# and .Net programming languages.
- Proficient understanding of Windows architecture, Rest Api and Git.
- Understanding of SQL databases will be an added advantage.
- Good experience with WPF (Windows Presentation Foundation).
- Strong problem-solving skills, attention to detail, and proactive attitude.
- Good communication skills in English (verbal and written).
If you are a motivated and skilled Software Developer with expertise in C++, C# and WPF, and you are ready to take on challenging work in a dynamic environment, we encourage you to apply. Join us in creating innovative software solutions that make a difference.
Familiar with Issuing/Acquiring schemes are highly desirable.
Proven track record in delivering results in highly complex projects.
Experience and comfortable in establishing relationships with different stakeholders.
Strong prioritization and execution skills.
Good Aptitude and Strong problem-solving skills.
Self motivated and a good team player.
Excellent Written and Verbal communication skills.
JD for Project Coordinator
Ø Familiar with project management tools -JIRA/ MS Project
Ø Should have POS acquiring background/payments domain
Ø Excellent Communication skills and should be able to communicate with Vendors/banks/internal teams
Ø Adept at presentation skills using PowerPoint, Google Slides
Ø Result oriented Coordination leading to better productivity
Ø Adaptable & astute
Ø Ability to meet deadlines
Ø Proficient in excel
Ø Ability to build strong relationships
Responsibilities
Ability to work on a cross-functional team within a very agile team, delivering on time and with high quality
Adjusts and defines new processes as they arise due to known and unknown customer/engineering requirements as it relates to frontend web development
Provides feedback on frontend architecture, code organization and CI/CD infrastructure for the team
Staying up to date with the best practices and future frontend development
Provides frontend leadership expertise and mentoring to other developers on not only the team, but the engineering organization as a whole
Takes pride in delivering ground breaking UI to web applications
Working closely with UX designers to turn their ideas into reality as it relates to creating visualizations for next generation cybersecurity
Qualifications
Proficient in developing large REACT Web Applications
Experience with Django applications
Proficient with TypeScript
Experience with Postgres or other relational database(s)
Experience developing REST APIs with authentication and scaling
Familiarity with some ORM (Object Relational Mapper) libraries
Cloud computing architectures (AWS, Azure, Google Cloud)
Experience with Docker a plus
Mandatory experience: 8 + years
- Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for AngularJS projects.
- Ensuring high performance
Candidate should be Graduate
Salary: Up to 3.50 LPA
Venue: C-95, First Floor, Noida Sec-2, Nearest Metro Station- Noida sec-15
Job Description
- Required minimum experience of 2 year as Team Leader in Sales and Tele-calling
- Handle outbound calls
- Team Handling
- Knowledge of Sales
- Knowledge of Loan Process (specifically Personal Loan)
- Good Communication skills
- Good in Convincing part
- Insight sales
Location: Bangalore
Function: Software Engineering → Frontend Development
Responsibilities:
- Identify and resolve performance and scalability issues
- Collaborate with Product Designers, Product Managers, and Software Engineers to deliver compelling user-facing products
- Architect efficient and reusable front-end systems that drive complex web applications
- Manage individual projects priorities, deadlines and deliverables with your technical expertise.
Requirements:
- Demonstrated knowledge of Computer Science fundamentals
- Strong sense of web design
- Fluency in HTML, CSS, and related web technologies
- 4+ years of JavaScript experience, including concepts like asynchronous
- TypeScript, GraphQL, REST, AngularJS and React. programming, closures, types, and ES6
About Rubrik
Fastest Growing Enterprise Company in the Billion Dollar League, Rubrik is the market leader in Cloud Data Management, the world's first platform to orchestrate data for hybrid cloud enterprises anytime, anywhere. We blend future-proof architecture with consumer-grade simplicity to pioneer a fresh approach to an old problem.