Support Solution Specialist at Avon Quality Management · Remote only · 2 - 6 years · ₹4L - ₹7L / yr · Profitable · Remote only · Posted 6 Mar 2023

- Responding to escalated customer issues from L1 Customer Support Specialists.
- Excellent communication skills, especially related to relaying information between technical and non-technical parties
- Working closely with support and Level 3 teams.
- Building a deep technical knowledge of our product capabilities for both the front and back end.
- Escalating issues when required according to defined escalation paths.
- Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
- Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
- Work continuously to document product and technical knowledge.
- Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

About Avon Quality Management
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Role Overview
We are looking for an experienced Commodity Trader responsible for executing trading strategies, managing commodity portfolios, and identifying profitable opportunities in global commodity markets. The role requires strong analytical skills, market understanding, and the ability to manage risk while maximizing returns.
Key Responsibilities
Trading & Market Execution
- Execute buy and sell orders for commodities such as metals, energy, agricultural products, or derivatives.
- Monitor market trends, pricing, and global supply-demand dynamics.
Market Analysis
- Conduct fundamental and technical analysis of commodity markets.
- Track geopolitical events, weather patterns, and economic indicators affecting commodity prices.
Portfolio & Risk Management
- Manage commodity trading portfolios and ensure adherence to risk management guidelines.
- Monitor exposure levels and hedge positions where necessary.
Strategy Development
- Develop and implement profitable trading strategies.
- Identify arbitrage opportunities across markets and exchanges.
Stakeholder Coordination
- Work closely with brokers, exchanges, logistics teams, and finance teams.
- Maintain relationships with suppliers, customers, and market participants.
Reporting
- Prepare daily trading reports, P&L analysis, and market outlook summaries.
- Provide insights to senior leadership on market opportunities and risks.
Ideal Candidate
Mandatory Requirements
- Experience: 5–10 years of experience in commodity trading or commodity markets.
- Market Knowledge: Strong understanding of commodity markets such as metals, energy, or agricultural commodities.
- Trading Platforms: Hands-on experience with trading platforms and financial instruments (futures, options, swaps).
- Analytical Skills: Strong quantitative and analytical skills for market forecasting.
- Risk Management: Experience managing exposure, hedging strategies, and volatility.
Preferred Qualifications
- Experience trading on major exchanges (MCX, LME, CME, ICE).
- Background in energy, metals, or agricultural commodities trading.
- Strong Excel, data analysis, or financial modeling skills.
Education
- Bachelor’s degree in Finance, Economics, Business, or related field
- MBA or CFA is a plus.
Skills
- Commodity market analysis
- Trading strategies
- Risk management
- Financial modeling
- Market research
- Negotiation and decision-making
Roles & Responsibilities
- Design and conduct quantitative UX research studies to evaluate user behavior and product usability.
- Plan, execute, and analyze A/B tests and controlled experiments.
- Define research objectives, hypotheses, success metrics, and measurement frameworks.
- Analyze product metrics, user engagement, conversion funnels, retention, and feature adoption.
- Extract and analyze data using SQL and product analytics tools.
- Use statistical methods to validate research findings, including sample size calculations, confidence intervals, and statistical significance testing.
- Collaborate with Product Managers, UX Designers, Data Analysts, and Engineering teams to support product strategy.
- Create dashboards, reports, and presentations to communicate research findings and recommendations.
- Identify user behavior patterns and opportunities for product optimization.
- Translate complex quantitative insights into clear, business-focused recommendations.
- Support product development by measuring the impact of new features and product improvements.
- Stay updated with industry trends, research methodologies, and analytics best practices.
Ideal Candidate
- Strong understanding of experimental design and statistical methodologies.
- Hands-on experience with SQL and product analytics platforms such as Amplitude, Mixpanel, or GA4.
- Ability to interpret large datasets and generate actionable business insights.
- Excellent problem-solving, analytical thinking, and stakeholder communication skills.
- Passion for improving user experience through data-driven decision-making
Process Coordinator Job Description are as follows
Key Responsibilities:-
1. Strong in follow ups and co ordinations.
2. Coordinate with different departments, team & other stakeholders on regular basis.
3. Coordinating with various internal departments such as Maintenance Team, Plant Team, HR team, Accounts team, Purchase team, etc.
4. To handle calls and co-ordinate from both internal and external sources.
5. Ability to work independently as well as part of a team, handling multiple tasks successfully.
6. Possess good presentation, analytical and people management skills.
7. Well versed with MS Office including Word, Excel, Access, Power-Point.
8. Prepare and maintain- Repair & Maintenance Report in Google Sheets.
Key Skills:-
- Basic Knowledge about FMS,
- Managing processes with the doer.
- Follow up with employees for timely completion of tasks.
- Google sheets/EXCEL knowledge must.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
Academic Counselor - Chennai
Hiring Sales Executives/Counselors from Educational industry background.
Job Description
Counseling the students for the Test Prep Programs
Handling enquiries and getting the enrollments done
Achieving monthly sales targets
cold calling
Work Schedule: 6 days a week (including weekends), 1 fixed weekly off on weekday
Required Candidate profile
Sales aggressive Experience in counseling/ sales Good communication skills.
Presentable
HIRING for Automation Quality Analyst with MAX 30days of NOTICE PERIOD
Job ID: TNS2022QATEST08
Who Should apply?
Only for Serious job seekers
Technically Strong Candidates who are willing to take up challenging roles and want to raise their Career graph.
Why Think n Solutions Software?
Exposure to latest Technology. Opportunity working in different platforms Direct client interaction
Rapid Career Growth
Friendly Knowledge sharing Environment
Criteria:
BE/MTech/MCA with Min 70% GPA
Professional Quality Engineering and or development experience with 3+yrs Immediate joiners preferred
Candidates will be selected based on logical / technical and scenario-based testing
Note: Candidates who have attended the interview process with TnS in the last 6 months will not be eligible.
Automation Testing Engineer - Job description
QA Automation Test Engineer is expected to plan, design, implement and maintain test automation infrastructure to enable continuous automated testing of all solutions.
- Analyze product architecture; define, develop, and drive functional test automation strategy using appropriate automation/performance tests
- Develop/enhance the framework for creating a test automation suite for smoke and regression testing integrated with the release process
- Create and prepare end-to-end technical solutions for CI/CD
- Develop test plan/strategy to support testing
- Conduct Proof of Concept for automation testing feasibility on a project as required
- Prepare roadmap for progressive automation and focus on low maintenance
- Ensure test cases have full traceability back to business requirements and technical specifications
- Develop, maintain, and communicate automated reports and testing metrics to the project stakeholders
SKILLS AND CANDIDATE QUALIFICATIONS:
- Demonstrated 3+ years’ experience in Test Automation (or software development) with web-based software
- Experience working within a fast-paced Agile/SCRUM system is a strong preference
- Proven experience in both open-source UI & API test automation tools like Selenium WebDriver, Rest Assured, Cucumber using Java & other scripting languages with exposure to performance testing
- Experience delivering Selenium Frameworks for API testing web portals
- Should be able to create a Selenium automation framework from scratch
- Proven experience in using continuous integration technologies like Bamboo / Jenkins to integrate automated testing (unit, smoke, and regression) with the release process
- Experience in open-source tools with exposure to below is a plus:
- Eclipse
- Junit/TestNG
- Maven/Gradle
- GITHUB
- Cucumber
- Selenium WebDriver
- Jira
- JMeter
- Advanced knowledge on different design/architecture/integration/cloud/data patterns
- Exposure to Testing Life Cycle with a Test-Driven Development (TDD) / Behavior Driven Development (BDD) environment
- Efficient with AWS environments or other cloud environments
- Mentor other test engineers and automation engineers to grow overall team capabilities
- Create training, workshops, and handbooks
- Creativity and initiative to improve test coverage and effectiveness for the entire team
- Comfortable communicating cross-functionally and across management levels in formal and informal settings
- Experience in performance testing including developing NFRs, reporting and results evaluation
- Has created execution and reporting dashboards
- 5+ years of experience in software engineering
- A background in front-end web development and/or API development.
- Demonstrated competency in one or more of the following: JavaScript, TypeScript, React/Redux, AngularJS, or comparable JavaScript MVC framework.
- Demonstrated competency in one or more of the following client-side build tool: Webpack, gulp, jspm
- Have a good understanding of what good UX and UI design are.
- Experienced in client-side framework/technologies before such as: React, AngularJS, jQuery, HTML, CSS
- Experienced in using client-side build tools such as gulp, WebPack, JSPM, NodeJS, and other CLI is a plus
- Understand how to get good performance on UI implementation (time to interaction, bundling, and splitting resources)
- Some previous work portfolios would be great.
- Good knowledge of how to use source control systems like git and GitHub.
- Recording financial transactions in the books of accounts, maintained by cost centers.
- Preparing budgets, monitor expenses with respect to budgets, and performing variance analysis and cost control
- Maintaining receivables and payables and coordination with vendors, line managers and employees.
- Performing funds planning and cash flows, including liaison with banks/ legal/ tax/ other external agencies
- Preparing MIS reports for senior management.
- Ensuring timely actions and alerts on important business activities
- Coordinating with candidates for recruitment, joining and induction.
- Assisting employees in their issues related to their employment.
- Facilitating organizing of internal and external meetings, workshops and events, including logistics
- Any other task required to fulfil the responsibilities of the role.
What you need to have:
- Commerce Graduate or Post Graduate
- At least 3 years of experience in Accounting and Administrative roles
- Experience in Accounting / Audit / Tax Advisory
- Preferably from Dot Com/ Online media/ Internet/ eCommerce
About the company:
Our client , A leading fin-tech brand , is on a mission to build financial services that are simple, accessible and affordable. Founded by one of the pioneers of E-commerce in India , the brand aims to build consumer-centric & technology driven businesses in the BFSI (Banking, Financial Services & Insurance) space. The brand is currently disrupting Lending, Insurance and Mutual Funds market
Please share with us a portfolio of your work in addition to your updated CV while applying for this position.
Responsibilities
– Handle video editing requirements within deadlines from multiple teams.
– Taking ownership of video projects and providing inputs to overall video plan.
– Closely working with other teams for creative and technical inputs when it comes to videos.
– Experience in directing skilled and unskilled actors as required while majorly contributing in overall video shooting and production.
Requirements
– 4+ years experience as a video editor delivering high-quality videos (multiple formats) within tight deadlines.
– Extensive knowledge about Adobe Creative Suite.
– Experience in design, motion graphics, and audio editing.
– Excellent verbal and written communication skills in English.
– Self-starter with demonstrated initiative.
– Experience of working within brand guidelines.
– Highly creative with detail-oriented thinking.
– Experience of working with an agency (if required) an added bonus.
Qualifications
Graduate in any discipline. Degree in film studies, editing or related fields to be given priority.









