Edutainer

Role Overview:

We are looking for enthusiastic and target-driven Tele-callers to join our EdTech company and play a key role in promoting our online courses. The ideal candidate will have excellent communication skills, a persuasive approach, and the ability to connect with potential learners. This role involves outbound calling to generate interest, provide information, and drive enrollments for our online education programs.

Responsibilities:

Outbound Calling:

Initiate outbound calls to potential learners with the goal of promoting our online courses.

Engage in meaningful conversations to understand their educational needs and interests.

Course Information Dissemination:

Effectively communicate the features, benefits, and unique selling points of our online courses.

Provide accurate and detailed information about course content, duration, and enrollment procedures.

Lead Generation:

Identify and qualify leads through proactive outreach efforts.

Maintain a database of prospective learners and their preferences.

Follow-up Calls:

Conduct follow-up calls to nurture leads and address any queries or concerns they may have.

Encourage prospective learners to take the next steps in the enrollment process.

Achieve Targets:

Meet or exceed weekly and monthly enrollment targets set by the sales team.

Keep accurate records of calls and outcomes for performance tracking.

Customer Relationship Management:

Build and maintain positive relationships with potential learners.

Provide excellent customer service by addressing inquiries and concerns effectively.

Qualifications:

Previous experience in telesales or customer service is preferred.

Excellent communication skills in English,Kannada and any additional languages would be a plus.

Strong interpersonal skills with the ability to build rapport over the phone.

Goal-oriented and comfortable working in a target-driven environment.

Familiarity with EdTech and online learning platforms is advantageous.

Benefits:

Competitive salary with performance-based incentives.

Comprehensive training on course offerings and effective communication techniques.

Opportunities for career growth within the company.

If you are a motivated individual with a passion for education and sales, we invite you to apply for this exciting opportunity.

Role Overview:

We are seeking a highly skilled and customer-focused Program Manager with strong technical knowledge to join our EdTech company. This individual will play a crucial role in managing online courses, solving customer queries, and ensuring the seamless delivery of educational programs. The ideal candidate will have a deep understanding of the technical aspects of online learning platforms and possess exceptional problem-solving and customer service skills.

Responsibilities:

Course Management:

Oversee the technical aspects of online courses, ensuring smooth integration and functionality.

Collaborate with the content team to ensure courses meet technical specifications and requirements.

Customer Query Resolution:

Act as a primary point of contact for customer inquiries related to technical issues or course content.

Provide prompt and effective solutions to customer problems, escalating issues when necessary.

Platform Optimization:

Continuously assess and optimize the online learning platform for technical efficiency and user experience.

Collaborate with the technical team to implement platform improvements and updates.

Technical Support:

Offer technical support to course creators and instructors, troubleshooting issues related to course creation and delivery.

Conduct training sessions for instructors on platform usage and technical best practices.

Data Analysis:

Utilize data analytics tools to monitor user engagement and identify areas for improvement.

Provide regular reports on technical performance and user activity.

Collaboration with Development Team:

Work closely with the development team to communicate customer feedback and contribute to the improvement of the platform's technical features.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Proven experience in program management, preferably in the EdTech industry.

In-depth technical knowledge of online learning platforms, LMS, and e-learning technologies.

Strong problem-solving skills with a customer-centric approach.

Excellent communication skills, both technical and non-technical, to effectively liaise with different stakeholders.

Package: 4L - 6L/yr

Experience: 1 - 2 yrs

Benefits:

Competitive salary with performance-based incentives.

Opportunities for professional development and growth within the company.

A collaborative work environment at the forefront of EdTech innovation.

If you are passionate about education, possess technical acumen, and are dedicated to delivering exceptional customer experiences, we invite you to apply for this exciting opportunity.

About Company:

Edutainer is one of the biggest online education portals which makes you industry-ready by building skills for technological and professional challenges. It focuses on industrial expectation and a result-oriented approach by providing end-to-end practical knowledge programs providing the most affordable courses. Edutainer assures courses that provide the most demanded and highest-paying jobs in the industry. Undoubtedly, Edutainer is a pioneer in the field of technological study that provides the students with guidance under industrial professionals making them well-informed with the real operational procedures.

Role Overview:

We are seeking a dynamic and results-driven Sales Associate to join our EdTech company, focusing on sourcing online courses from individuals and aggregators. The ideal candidate will be passionate about education, possess excellent communication and negotiation skills, and have a strong understanding of the online learning landscape.

Responsibilities:

Identify and Outreach:

Identify potential course creators, individual educators, and content aggregators in the online education space.

Initiate outreach efforts through various channels to establish partnerships.

Build and Manage Relationships:

Cultivate strong relationships with course creators and aggregators to foster collaboration.

Clearly articulate the value proposition of our platform to potential partners.

Negotiation and Contracting:

Negotiate terms and agreements with course creators and aggregators to ensure mutually beneficial partnerships.

Draft and finalize contracts in collaboration with the legal team.

Market Analysis:

Stay abreast of trends and developments in the online education market.

Conduct market analysis to identify new opportunities and potential partnerships.

Collaboration with Content Team:

Collaborate with the content team to understand the needs of our audience and align course acquisitions with our platform's goals.

Data Management:

Maintain accurate records of communications, agreements, and ongoing partnerships.

Provide regular reports on acquisition progress to the management team.

Qualifications:

Bachelor’s degree in Business, Marketing, or a related field.

Proven experience in sales or business development, preferably in the EdTech or online learning industry.

Strong negotiation and interpersonal skills.

Familiarity with online course creation platforms and content aggregators.

Excellent communication skills, both written and verbal.

Self-motivated with a proactive approach to problem-solving.

Benefits:

Competitive salary with performance-based incentives.

Opportunities for professional development and growth within the company.

A vibrant and collaborative work environment at the forefront of EdTech innovation.

If you are enthusiastic about shaping the future of online education and have a passion for building meaningful partnerships, we invite you to apply for this exciting opportunity.

Edutainer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.