Summary of Role
Innovate to solve the world's most important challenges. We are looking for Advanced User Exp Designer with strong capabilities to design and own the product experience. The designer would be responsible for end to end interaction and visual design.
Responsibilities
- Own the design execution while working closely with key stakeholders in design, engineering and business stakeholders to solve user needs and business goals
- Demonstrate mastery of the end-end UX process, including user research for discovery and product definition, and multiple methods of formal and informal user evaluations
- Demonstrate a strong understanding of Agile / Lean UX methodologies
- Prioritize backlog effectively; communicate clear timelines and status updates at all levels
- Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories
- Conduct research and evaluation of designs, as well as emerging technology, industry, and market trends
Must Have Background for this Role:
- Bachelor's degree preferably from tier 1/ tier 2 design school.
- Outstanding user experience design portfolio
- Bachelors degree in human factors, psychology, user experience design or related degree
- Some experience in user experience design, interaction design or human factors
- Proficient user experience design skills, e.g., customer journey map, experience diagramming, task analysis, workflow design, etc.
- Experience with observational research and usability testing
- Graduate degree in user experience design, human factors, interaction design or related discipline.
- Fluent with design sketching and prototyping tools, e.g., Axure, Balsamiq, Visio, etc.
- Experience with design trends, benchmarking, forecasting and concept creation
- Experience with project planning, scoping and execution in a phase-gate and/or agile environment
Required Skills for this Role:
- Has 5+ years of experience (e.g. interaction, graphic, visual, product, industrial), User Experience, HCI, or a related field
- Must have strong background in interaction/UX design and continue to be hands-on as an interaction designer
- Conducts user research to understand user needs, mental models and working contexts
- Synthesizes output of stakeholder research & creates visualizations that effectively summarize key insights related to user and customer needs and behaviors, product definition.
- Has real-world experience in managing projects & stakeholders
- Skilled in standard design & wireframing tools (Adobe CC, Sketch) and visual communication
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
Job Title: Regional Manager – Restaurant Operations
Location: Bangalore
Experience: 8–10 Years
Industry: Casual Dining / Restaurant Chain (Non-QSR)
Reporting to: National Operations Head
We’re a fast-growing food & hospitality brand, expanding across India with a strong franchise network. We’re looking for an Area Manager who’s passionate about people, operations, and growth. This is your chance to lead multiple outlets, shape customer experiences, and drive business success — all while building a career in one of the most dynamic industries.
What You'll Do
Lead Operations: Ensure restaurants run smoothly, from service and kitchen standards to housekeeping and maintenance.
Grow the Business: Identify new franchise opportunities, explore sales avenues like catering and delivery, and keep us ahead of competitors.
Drive Performance: Monitor budgets, audits, and financials to maximize profitability.
Delight Customers: Strengthen feedback systems, resolve issues quickly, and create memorable dining experiences.
Empower Teams: Mentor Restaurant Managers, oversee training, and support employee welfare to keep teams motivated and engaged.
What We’re Looking For
Diploma/Graduate in Hotel Management/Hospitality (F&B background preferred).
8-20 years of experience in restaurant/food service operations.
Proven track record of leading a region or area in the food business.
Skills That Will Help You Shine
Strong knowledge of restaurant ERP systems (Rancelab, Micros, etc.).
Analytical mindset with excellent Excel and reporting skills.
Great communicator, detail-oriented, proactive, and result-driven.
A leader who inspires trust, motivates teams, and thrives in fast-paced environments.
Why Join Us?
Be part of a rapidly expanding brand with exciting franchise opportunities.
Work on diverse projects — from new outlet launches to innovative sales channels.
Enjoy a role that blends strategy, operations, and people leadership.
Travel, learn, and grow with a company that values initiative and creativity.
Job Role
Manage operations of multiple restaurant outlets in the region
Ensure smooth functioning of service, kitchen, housekeeping & maintenance
Monitor sales performance, budgets, and cost control
Handle franchise relationships and support new outlet openings
Conduct audits and maintain brand standards
Lead and manage Restaurant Managers and outlet teams
Qualification: Diploma / Graduate in Hotel Management / Hospitality
JenkinsJob Title: Salesforce Developer (CI/CD – Jenkins)
Experience: 4–5 Years
Location – Pune
Immediate joiners / Max 15 days
Job Description:
We are looking for a skilled Salesforce Developer with hands-on experience in CI/CD tools, especially Jenkins. The candidate will be responsible for developing, customizing, and deploying Salesforce solutions while ensuring seamless integration and automated release processes.
Key Responsibilities:
- Design, develop, and customize Salesforce applications (Apex, LWC, Aura, Visualforce)
- Implement and manage CI/CD pipelines using Jenkins for Salesforce deployments
- Perform code migration, version control (Git), and release management
- Collaborate with cross-functional teams to gather and translate business requirements
- Ensure code quality through testing frameworks and best practices
- Troubleshoot and resolve production issues
Required Skills:
- Strong experience in Salesforce development (Apex, Lightning components)
- Hands-on experience with Jenkins for CI/CD automation
- Knowledge of Git/version control systems
- Experience with Salesforce DX, ANT, or other deployment tools
- Understanding of REST/SOAP APIs and integrations
Good to Have:
- Salesforce certifications (Platform Developer I/II)
- Experience with Agile/Scrum methodologies
Job Details
- Job Title: Associate Director - Customer Success
- Industry: Healthcare
- Experience Required: 6-8 years
- Working Days: 5 days/week
- Function: Operations
- Job Location: Mumbai
- CTC Range: Best in Industry
Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy
Criteria:
- Candidate should have minimum 6 years of client-facing experience.
- Candidate should have experience in a SaaS Business Model or Health-tech domain.
- Candidate should have worked on B2B model.
- Candidate should have experience from SAAS or B2B companies.
- Candidate must have minimum 2 years of experience in managing and leading teams.
- Proven experience in Customer Success lifecycle management from pre-launch to renewal.
- Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
- Candidate should have experience in cross-selling and up-selling.
- Strong client relationship management and stakeholder engagement skills
- Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
- Strong communication, analytical, and problem-solving skills
NOTE:
Any Manager / Sr. Manager candidate can work for this role.
Description
Job Description
We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.
Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.
Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations. Generating reports and sharing executive summaries internally and externally based on business demand.
A successful applicant:
A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.
Responsibilities:
• Lead a high-performing team that works collaboratively with other supporting team members
• Achieve quarterly goals and growth objectives defined under OKRs
• Coach your team in analyzing opportunities be the catalyst in business growth
• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives
• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction
Requirements:
• MBA degree or equivalent practical experience
• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec
• A mini. of 2 years of experience in managing teams
• Experience in collaborating with cross-functional teams
• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills
Benefits About Company:
Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups.
- Be part of a successful, high-growth B Series-funded startup with patented technology
- Work at the forefront of cutting-edge health-tech innovation
- Trusted by 1000+ companies across industries
- Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
- Attractive compensation with lucrative performance-based incentives
- ESOPs and rapid career growth with opportunities for multiple promotions in a year
- 360-degree appraisal process for holistic performance feedback
- Direct reporting to top management for high-impact exposure
- Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more
REVIEW CRITERIA:
MANDATORY:
- Strong Technical Support Leader profile
- Must come from SaaS / Enterprise Product companies (preferably high-scale transactional platforms)
- 12+ years of experience in Technical Support / Application Support, with minimum 6–7 years leading L3 or escalations teams
- Proven experience handling customer escalations, Root Cause Analysis (RCA), incident ownership, and cross-functional resolution with Product & Engineering teams
- Experience managing L3 Support teams of ~20+ members, including mentoring, workload planning, shift governance, and performance management
- Hands-on understanding of: Databases ( PostgreSQL / SQL), Middleware / Servers (JBoss, Tomcat, IIS, Nginx, Apache) and Operating Systems like Linux, Unix, Windows
- Effectively coordinate with architects and engineering heads
- Strong capability in SLA management, ticket lifecycle governance, escalations process setup, and support dashboards/reporting
- Working knowledge of Freshdesk / Jira / ServiceNow or equivalent enterprise ticketing platforms
- Excellent communication, customer handling, crisis de-escalation, and ability to simplify technical details for leadership
PREFERRED:
- Experience supporting platforms in Retail Tech, ERP, Telecom, Hospitality, EdTech, or similar high-scale industries
ROLES AND RESPONSIBILITIES:
As the G1 Head of Technical Support, you will be the central force ensuring an exceptional post-go-live technical experience across the company suite. You’ll oversee L3 support operations across all products, manage customer escalations, drive cross-team resolution, and build processes for visibility, accountability, and continuous improvement. This is a cross-functional, high-impact leadership role, working across engineering, QA, DevOps, customer support, and product teams to ensure that every issue is tracked, resolved, and learned from—within SLA and with a customer-first mindset.
YOU WILL-
Incident & Ticket Management:
- Own end-to-end L3 technical support governance across company products (ERP, POS,OMS, etc.)
- Ensure customer issues are responded to and resolved within defined SLAs
- Drive prioritization, root cause resolution, and engineering coordination across product teams
- Personally manage and de-escalate high-severity issues with customers and internal teams
Process & Metrics Ownership:
- Define, track, and optimize support processes, SLAs, escalation workflows, and ticket lifecycle practices
- Build dashboards for SLA adherence, issue aging, bug trends, defect density, etc.
- Establish strong feedback loops to engineering/product based on recurring issues
RCA & Knowledge Management:
- Ensure timely Root Cause Analysis (RCAs) for all S1/S2 issues with actionable insights
- Lead trend analysis to preempt issues and recommend long-term fixes or product hardening
- Build and maintain a knowledge base to improve internal resolution efficiency
Customer Interaction:
- Engage with enterprise customers on complex or long-running tickets
- Serve as a trusted escalation point for strategic clients
- Collaborate with Customer Success and Implementation teams for seamless client experience
Collaboration & Leadership:
- Coordinate with Product Architects and Engineering Heads to ensure ticket resolution
- Build and mentor a lean L3 support team or tiger squads when required
- Drive a culture of accountability, learning, and proactiveness in technical support
IDEAL CANDIDATE:
- 11+ years of experience in technical support or L3 support leadership roles in SaaS or high- scale enterprise products
- Strong experience handling customer escalations, RCAs, and cross-team ticket resolution
- Solid technical background (understanding of APIs, microservices, database queries, logs, debugging)
- Expertise in support tooling: Freshdesk, Jira, ServiceNow, etc.
- Excellent communication skills—able to speak fluently with both customers and engineers
- Data-driven mindset for reporting, insights, and stakeholder updates
- Experience working in retail tech, ERP, or platform businesses is a big plus
PERKS, BENEFITS AND WORK CULTURE:
- Comprehensive health insurance coverage.
- Excellent rewards and recognition policy.
- Transparent compensation policy with no unnecessary deduction in CTC.
- Annual company off-site and a variety of events, celebrations throughout the year.
- Travelling opportunities between our offices across the country.
- Annual company walkathon & related sporting events.
- Quarterly Coffee with CEO.
C#
JavaAbout the Company
TSS is a fast-growing company incorporated in 2008
TSS is a solution provider for the financial industry, with clients in India, South Africa and USA
TSS is also known for creating effective products which help in getting complete control of the back office and middle office related functions. Our clients are typically banks, stockbrokers, stock exchanges and hedge funds.
Company Website: http://www.trackwizz.com/">www.trackwizz.com
Job Description of Associate Automation Test Engineer-Mumbai
Roles & Responsibility:
· Developing a test suite that creates confidence in delivery. E.g., covering the scenarios which are critical to business, covering all aspects.
· Data Creation with product knowledge and writing effective test cases with the test data created.
· Re & Regression Testing on Modified build.
· Responsible for the company's automated test management and the integration or connection to other tools in the development lifecycle.
· Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles using Selenium WebDriver.
· Work with development and engineering teams to provide a consensus-based development lifecycle solution that is scalable, adaptable, and in synchronization with ever-changing business needs.
· Work with the product development team to ensure that products meet high standards of quality, performance, security, and reliability.
· Optimization of development lifecycle approaches through an understanding of evolving business needs and technology capabilities.
· Build employee knowledge and skills in specific areas of expertise around test management tools and processes.
· Participate in troubleshooting and triaging of issues with different teams specific to automation scripts to drive towards root cause identification and resolution.
· Document, track, and escalate issues as appropriate, using support tools/means. (Google sheets, Freshdesk and Jira)
· Follow up with QAE if any logged defect is open for a longer duration.
· Review test cases periodically to update and remove obsolete test cases.
Required Technical and Professional Skills:
· Strong passion for testing and quality.
· Good knowledge of programming languages (preferably C#).
· Strong Knowledge of Automation Testing skills Selenium Web driver.
· Hands-on, on automating a web page with Relative Xpaths.
· Knowledge of Page Object Model.
· Knowledge of API Testing.
· Good understanding of all phases of SDLC, including system analysis, design, coding, test automation framework, debugging, and documentation.
· Understanding of Agile methodologies.
· Knowledge of Source Code Management tools like TFS and Git.
· Good problem solving, Analytical, and troubleshooting skills.
· Knowledge of SQL Queries.
· Knowledge of Bug tracking tool e.g. JIRA.
· Strong passion for continuous learning.
· Hands-on Excel/Word experience is required.
React NativeWe are currently looking to hire a Software Developer to join our dynamic team. We noticed your profile and we believe your skills and expertise are a better match for this role.
Mandatory skills
- Strong proficiency in JavaScript, React and React native.
- Familiarity with native build tools, like XCode, Android Studio
- Good understanding of UI/UX, app preformation, memory optimisation, delivery feasibility, coding best practices, design principles.
- Understanding of mobile applications development (Deployment and release process, Building, architectures, design patterns, release etc.)
- Experience with React JS state management libraries such as Redux or Mobx
- Experience with ES6, typescript and common front-end development tools such as Babel, Webpack, NPM, Yarn etc.
- Knowledge of RDBMS/NoSQL databases.
Requirements
- B.Tech/BCA/MCA degree in Computer Science, Engineering or a related subject
Adobe Illustrator1) Design clear engaging graphic communications for the app, social media and print - this includes UI/ UX, event webpages, brand promotional items, in-app games, etc.
2) Illustrates the concept by designing a rough layout of art and copy regarding arrangement, size, type, size and style, and related aesthetic concepts.
3) Work closely with operations, marketing, and content team to translate their messaging concepts into graphic/visual material
4) Design & create graphics images, GIFs & Ads, etc. for Social Media Platforms.
5) Grow online social networks by acquiring a new fan-base and increasing interactions via designs.
6) Understand the requirement and develop quality graphics, Work on all aspects of design.
7) Should have experience of leading creative/Design team of Min. 7.
Other Requirements:
1) Should have excellent knowledge of Video/Audio and Live streaming applications.
2) Proficient in Adobe Photoshop, Illustrator, In-design
3) Knowledge of Animate CC and After Effects is a plus.
Docker
KubernetesYour Role:
- Serve as a primary point responsible for the overall health, performance, and capacity of one or more of our Internet-facing services
- Gain deep knowledge of our complex applications
- Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth
- Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale UNIX environment
- Work closely with development teams to ensure that platforms are designed with "operability" in mind.
- Function well in a fast-paced, rapidly-changing environment
- Should be able to lead a team of smart engineers
- Should be able to strategically guide the team to greater automation adoption
Must Have:
- Experience Building/managing DevOps/SRE teams
- Strong in troubleshooting/debugging Systems, Network and Applications
- Strong in Unix/Linux operating systems and Networking
- Working knowledge of Open source technologies in Monitoring, Deployment and incident management
Good to Have:
- Minimum 3+ years of team management experience
- Experience in Containers and orchestration layers like Kubernetes, Mesos/Marathon
- Proven experience in programming & diagnostics in any languages like Go, Python, Java
- Experience in NoSQL/SQL technologies like Cassandra/MySQL/CouchBase etc.
- Experience in BigData technologies like Kafka/Hadoop/Airflow/Spark
- Is a die-hard sports fan
iOS App Development
Objective C
Swift
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon