Requirements:
- Good verbal and written communication skills and interpersonal skills required
- Software& Application learning abilities
- Any Graduation ( Technical will be preferred)
- Experience in a similar role or experience will be preferred
- Able to promptly answer & support related Phone calls, chats & Emails.
- Good knowledge of Microsoft excel and other tools
Roles & Responsibilities:
- Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
- To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
- Should be able to customers get to the root of their problems quickly.
- Following up with clients to ensure the problem is resolved
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Ability to meet deadlines and prioritize tasks.
- Produce periodic reports of technical support operations to company management.
- Using remote desktop connections to provide immediate support.
- Raising tickets to the technical team as and when required to solve technical issues
- Properly escalate unresolved issues to appropriate internal teams like development and QA teams
- Creating support manuals for end uses for step by step guide for the features
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Position Title : Sales Specialist
CTC: 14-15 lpa
Experience : 2-4 years
Location: Pune
Working Mode : On site
Primary skills : IT sales, B2B sales, End to End sales, Comm. skills
Qualification : Any Engneering
Key Responsibilities:
❖ Meet and exceed sales targets.
❖ Identify and generate new sales opportunities through networking, cold calling, and other lead generation techniques.
❖ Manage the entire sales process, from lead generation to closing deals, ensuring a high level of customer satisfaction.
❖ Build and maintain strong, long-lasting customer relationships.
❖ Understand customer needs and requirements to propose appropriate solutions.
❖ Work closely with technical teams to ensure that client requirements are met.
❖ Prepare and deliver presentations on products/services.
Key Skills and Qualifications:
❖ Minimum of 2 years of relevant sales experience in the IT industry.
❖ Proven track record in sales, with a history of successfully meeting or exceeding targets.
❖ Excellent communication and interpersonal skills.
❖ Strong negotiation skills to close deals and achieve revenue targets.
❖ Strong accountability and work ethic.
❖ Ability to drive sales processes effectively, from lead generation to closing deals.
❖ Master’s degree in business - IT, or a related field.
❖ Familiarity with the USA and APAC markets.
❖ Ability to work in a fast-paced and dynamic environment.
❖ A team player with a customer-oriented approach.
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Position - Senior Full stack Developer
Location - Mumbai
Experience - 3-10 Years
Who are we
Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics based diagnostic solution for Tuberculosis was recognized as one of top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.
Objectives of this Role:
- Work across the full stack, building highly scalable distributed solutions that enable positive user experiences and measurable business growth
- Ideate and develop new product features in collaboration with domain experts in healthcare and genomics
- Develop state of the art enterprise standard front-end and backend services
- Develop cloud platform services based on container orchestration platform
- Continuously embrace automation for repetitive tasks
- Ensure application performance, uptime, and scale, maintaining high standards of code quality by using clean coding principles and solid design patterns
- Build robust tech modules that are Unit Testable, Automating recurring tasks and processes
- Engage effectively with team members and collaborate to upskill and unblock each other
Frontend Skills
- HTML 5
- CSS framework ( LESS/ SASS / Tailwind )
- Es6 / Typescript
- Electron app /Tauri)
- Component library ( Bootstrap , material UI, Lit )
- Responsive web layout ( Flex layout , Grid layout )
- Package manager --> yarn / npm / turbo
- Build tools - > (Vite/Webpack/Parcel)
- Frameworks -- > React with Redux of Mobx / Next JS
- Design patterns
- Testing - JEST / MOCHA / JASMINE / Cypress
- Functional Programming concepts (Good to have)
- Scripting ( powershell , bash , python )
Backend Skills
- Nodejs - Express / NEST JS
- Python / Rust
- REST API
- SOLID Design Principles
- Database (postgresql / mysql / redis / cassandra / mongodb )
- Caching ( Redis )
- Container Technology ( Docker / Kubernetes )
- Cloud ( azure , aws , openshift, google cloud )
- Version Control - GIT
- GITOPS
- Automation ( terraform , ansible )
Cloud Skills
- Object storage
- VPC concepts
- Containerize Deployment
- Serverless architecture
Other Skills
- Innovation and thought leadership
- UI - UX design skills
- Interest in in learning new tools, languages, workflows, and philosophies to grow
- Communication
To know more about us- https://haystackanalytics.in/
About us:
Rubick.ai is one of the fastest-growing eCommerce enablement platforms. We specialise in Product Discovery, Search and Market Intelligence for marketplaces, brands, and sellers. We offer an end-to-end full-stack Product Information, Cataloging, and Marketing platform as a solution for eCommerce.
Rubick has catalogued over 5M SKUs for 200+ leading eCommerce brands like Amazon, Hudson Bay US, Zilingo Singapore, The Luxury Closet-UAE, and Myntra in India, the US, Singapore, and other international markets.
Visit us: https://www.rubick.ai/
Mode: Work from Home
Days of work: 5 days (Monday to Friday)
Timings: 9:30 am - 6:30 pm (Full-Time)
Salary: INR 30,000 per month (Fixed Pay)With TDS deduction of 10%
Responsibilities
- Edit around 13,000 words daily, ensuring the content follows the organisation's style guide and guidelines.
- Format documents according to established guidelines, ensuring consistent font usage, headings, and paragraph structures.
- Work within set timelines to meet project deadlines.
- Assess the accuracy, coherence, and overall quality of written content.
- Improve the language flow and readability of content
- Verify information, statistics, and references to ensure accuracy and reliability.
- Collaborate with writers, senior editors, and other team members to provide constructive feedback and suggestions for improvement.
- Research to gather information on various topics, ensuring the accuracy and relevance of the content being edited.
- Play a role in maintaining the overall quality and integrity of the content produced by the organisation.
Qualifications:
- 1 - 2 years of work experience in content editing.
- Bachelor or Master degree in any related field.
- Ability to work independently and as part of a team.
- Strong attention to detail and organisational skills.
- Effective communication skills, both written and verbal.
Key skills:
- Proofreading,
- Excellent writing and editing skills
- Fact-checking
- An impeccable command of the English language.
- Understanding of SEO-related content
- Ability to handle multiple projects simultaneously
- Basic proficiency with computers, especially tools like Google Docs, MS Word, etc
- (Optional) A medical background or experience in editing similar content.
Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships.
Responsibilities:
- Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner.
- Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events.
- Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs.
- Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions.
- CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system.
- Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions.
- Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement.
- Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators.
- Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns.
- Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information.
Requirements:
- Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage.
- Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently.
- Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients.
- Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections.
- Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment.
- CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports.
- Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively.
- Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals.
- Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience.
- Education: Bachelor's degree in business, marketing or a related field.
Nice to Have:
- US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients.
- Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings.
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- Knowledge of CORE PHP & web framework including Laravel.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Experience with API integration.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Building the infrastructure for serving the front-end app and assets.
- Working on full projects of App or website development, from scratch to finish.
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About us:
Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.
People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.
We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us.
About the role:
We are seeking a Sr. Frontend Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code.
What we’d like to see:
● Ability to write elegant and readable code
● Excellent problem solving skill and love technical challenges
● Lead a team of developers and showcase managerial skills
● Comfortable working in a team-oriented and collaborative environment
● Strong understanding of Agile and Lean software development processes and practices
● Stays plugged into emerging technologies/ industry trends and applies them proactively
● Knowledge of software best practices, like test driven development and continuous integration
Must have:
● BE/ B.Tech in Computer Science or a related field or equivalent practical experience
● Proven working experience in frontend programming for a minimum of 3 years
● Good understanding of frameworks like Bootstrap, Backbone, ReactJS, Redux and libraries like jQuery, LESS and Ajax
● Knowledge of performance testing frameworks including Mocha and Jest
● Experience with browser-based debugging and performance testing software
● Strong understanding of server-side scripting and Javascript frameworks, including jQuery
● Aggressive problem diagnosis and creative problem solving skills and client handling skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
● Experience with coaching and mentoring junior web developers
● Experience in working with a variety of external frameworks and libraries
● Proven experience integrating with, along with a deep understanding of, service-based Web APIs including REST and/or GraphQL
● Good knowledge of User Interface patterns and techniques to solve common UI problems
Nice to have:
● Familiarity and experience using a variety of architectural design patterns
● Personal projects or contributions to the open source community
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Strong organizational skills to juggle multiple tasks within the constraints of timelines
● Team player (those great personality types that people love to work with)
● Great communication skills
Why you’ll love it here:
(Besides working with our team with infinite charm)
● We have no fixed work timings or leave policy, you can take unlimited leaves and start your day whenever you want. (Just make sure others in your team don’t suffer)
● We don’t track these hours you put in or ask you to fill time sheets. We don’t believe in
micromanaging, if you’re struggling, ask for help. If someone else is, offer some support.
● We never mind if people make mistakes or screw up in any way, and offer full encouragement to help people learn fast by failing fast.
● We always encourage people to be completely candid, raise alarms, or log complaints
anonymously in our feedback tool, no matter how harsh.
● We are a ‘Work from Anywhere’ company, since passionate, driven people can work from
anywhere they want; their homes, or cafes, or mountains, or beaches, anywhere.
● We have a 15-day notice period. We want to build a place where people work willingly and passionately.
Key Responsibilities:
- Create technical designs, independently code, unit test to ensure code quality, and deploy various components of IBM Sterling Commerce OMS.
- Perform database design for custom components.
- Writing code for custom APIs, extending transactions, events, DB extensions etc to complete OMS technical designs.
- Support various phases of testing in an agile delivery framework.
- Apply strong design, development, and troubleshooting skills in work to deliver quality.
- Take initiative to learn new concepts in IBM Sterling OMS technologies on cloud at a rapid pace.
- Foster an environment of team collaboration.
Technical Experience :
- At least 2 years of strong IBM Sterling OMS development experience.
- 2-5 years strong experience using Java/J2EE, XML, XSD, XSL, SOAP, REST Web Service, IBM MQ and latest Java/J2EE concepts
- Experience working in Agile development teams.
- Knowledge of dockers, CI/CD build and deployments pipelines.
- Problem solving and code debugging skills in a large distributed application.
- Eager to learn and develop IBM Sterling Call center UI customizations.
- Strong interpersonal and communication skills with fluency in English.
- Four-year college or university degree in Computer Science or related field.
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The Software Engineer – Order and Corporate Solutions is responsible for designing, developing, testing, and maintaining the full stack for Order and Corporate solutions.
Essential Job Functions:
- Implement application components and systems according to department standards and guidelines.
- Work with product and designers to translate requirements into accurate representations for the web.
- Analyze, design, code, debug, and test business applications.
- Code reviews in accordance with team processes/standards.
- Understand and work with data in varying degrees of complexity and scale.
- Responsible for planning, processing and performing all jobs in an efficient manner.
- Provide assistance to testers and support personnel as needed to determine system problems.
- Resolve problems involved with integrating new technologies with systems.
* Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The function is considered essential if the reason the position exists is to perform that function.
Supportive Job Functions:
- Remain knowledgeable of new emerging technologies and their impact on internal systems.
- Available to work on call when needed.
- Perform other miscellaneous duties as assigned by management.
*These tasks do not meet the Americans with Disabilities Act definition of essential job functions and usually equal 5% or less of time spent. However, these tasks still constitute important performance aspects of the job.
Knowledge, Skill, and Abilities:
- Experience using C#, JavaScript, and Angular or React.(Must Have)
- Experience with web services and RESTful APIs. (Must Have)
- Experience with ASP.NET, ASP.NET MVC, and ADO.NET. (Must Have)
- Experience with Sql databases. (Must Have)
- Experience with Java, Bootstrap, and Event Queueing.
- Experience with order entry, billing, and accounting.
- Familiarity with modern CI/CD methods.
- Exposure to Python, Django, and AWS.
- Ability to organize, prioritize, and handle multiple assignments on a daily basis.
- Strong and effective inter-personal and communication skills
- Ability to interact professionally with a diverse group of clients and staff.
- Must be able to work flexible hours on-site and remote.
- Must be able to coordinate with other staff and provide technological leadership.
- Ability to work in a complex, dynamic team environment with minimal supervision.
- Must possess good organizational skills.
Education, Experience, and Certification:
- Associate’s or bachelor’s degree preferred (Computer Science, Engineer, etc.), but equivalent work experience in a technology related area may substitute.
- 5+ years relevant experience, required. *
- Experience using version control daily in a developer environment.
- Experience with C#, JavaScript, and Angular or React is required.
- Experience with ASP.NET, ASP.NET MVC, and ADO.NET is required.
- Experience working with MS-SQL database.
- Experience working with Java, Bootstrap, and Event Queueing.
- Experience with order entry, billing, and accounting.
- Exposure to Python, Django, and AWS.
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