Technical Support Executive

Key Factors:

1. Proven experience in sales and business development, preferably within the education sector, specifically in selling admission management solutions to CBSE, ICSE, IGCSE, IB, and boarding schools.
2. Strong understanding of the admission processes and challenges faced by educational institutions.
3. Excellent communication and presentation skills, with the ability to effectively engage with school stakeholders at all levels.
4. The proactive and results-driven mindset with a track record of meeting or exceeding sales targets.
5. Ability to build and nurture long-term relationships with customers.
6. Strong negotiation and closing skills, with attention to detail in contract and agreement management.
7. Exceptional organizational and time management skills, with the ability to prioritize tasks effectively.
8. Willingness to travel within the assigned territory as required.
9. Bachelor's or Master’s degree in business, marketing, education, or a related field is preferred.

Role Summary

We are seeking a skilled and detail-oriented Member of Technical Staff focusing on Network Infrastructure, Linux Administration and Automation. The role involves managing and maintaining Linux-based systems and infrastructure, automating repetitive tasks, and ensuring smooth operation.

Key Responsibilities

● Network Infrastructure Management: Configure, manage, and troubleshoot routers, switches, firewalls, and wireless networks, Maintain and optimize network performance to ensure reliability and security.

● Linux Administration: Manage and maintain Linux-based systems, ensuring high availability and performance.

● Infrastructure Management: Managing servers, networks, storage, and other infrastructure components, capacity planning, and disaster recovery.

● Automation: Scripting (Bash, Python, Golang, etc.), configuration management (Ansible, Puppet, Chef), and CI/CD pipeline development.

● Virtualization: Design, implement, and manage virtualized environments, ensuring optimal performance and resource efficiency.

Required Qualifications

● In-depth experience with Linux systems (configuration, troubleshooting, networking, and administration)

● Network infrastructure management knowledge. CCNA/CCNP or an equivalent certification is a plus

● Scripting skills in at least one language (e.g., Bash, Python, Go).

● Knowledge of version control systems like Git and experience with branching, merging, and tagging workflows

● Experience with virtualization technologies such as VMware or KVM, including the design, implementation, and management of virtualized infrastructures. Understanding of virtual machine provisioning, resource management, and performance optimization in virtual environments.

● Experience with containerization technologies like Docker

● Familiarity with monitoring and logging tools for CI/CD environment

● Expertise in CI/CD tools like Jenkins, GitLab CI/CD, CircleCI, or equivalent.

Job Summary:

We are seeking a proactive and organized Sales Co-ordinator to join our organization a IT Hardware & System Integration company.

In this role, you will support the Sales and Technical Head by managing customer interactions, like understanding Customer requirements, preparing and submitting quotations, following up on the quotations & processing orders to closure, till payment is received.

Key Responsibilities:

·      Handling customer enquiries & requirements with appropriate product recommendations.

·      Prepare & manage sales documentation, including quotations, invoices, & purchase orders.

·      Follow-up and negotiate with customers on quotations and win order

·      Coordinate and negotiate with vendors, distributors, suppliers for pricing,  material and services availability, & order fulfillment.

·      Track hardware stock levels and coordinate delivery schedules with logistics partners.

·      Maintain accurate records of customer interactions, sales data, and transactions.

·      Follow up on customer quotations, pending orders, and payments to ensure timely closure.

·      Provide basic after-sales support and coordinate with the Technical Head for any complex issues or warranty claims.

·      Generate regular sales and inventory reports to assist with planning and decision-making.

·      Support day-to-day administrative tasks as needed to ensure smooth sales operations.

Requirements:

Graduate (Class 12 pass with good communication skills may also be considered)

2–3 years of experience in a sales coordination, admin, or operations role—preferably in IT hardware or related industries.

Basic understanding of IT hardware products (e.g., laptops, servers, networking devices).

Strong communication, organization, and follow-up skills.

Key Responsibilities:

• Design and implement scalable server-side solutions using Java.
• Write optimized front-end code using HTML, CSS, and Javascript
• Write unit, automation, and integration tests
• Implement quality application logging for operational monitoring at scale
• Investigate, debug and resolve production site issues
• Work with co-located teammates to deliver on common goals

TECHNICAL & FUNCTIONAL REQUIREMENTS:

• Professional experience in enterprise Java software development using Spring MVC frameworks, RESTful APIs, and SOA
• Proficiency in HTML/CSS/JavaScript/jQuery
• Experience with Docker, Kubernetes, and microservices
• Experience with Selenium for UI automated tests written in Cucumber or Scala will be a plus
• Working knowledge of design patterns and CI/CD principles
• First class communication skills in written and verbal form
• Outstanding problem-solving skills
• A commitment to producing high-quality code with an attention to detail
• Dedication and a self-motivated desire to learn
• A collaborative, team-orientated attitude
• Experience working in the Cloud (AWS)
• API development experience
• Exposure to monitoring tools such as ELK, Splunk

RESPONSIBILITIES:

Lead and grow a world-class Ad Engineering team through mentorship and guidance and career development

Lead partnerships with Product Engineering, define interfaces with 3rd party direct integrators, and Data Engineering teams to find the optimal way to scale the Ad Platform

Collaborate with other Engineering and Product teams to ensure high degree of alignment, ruthless prioritization, timely releases of features in support of critical company initiatives

Constantly strive to improve the efficiency of our existing systems while pursuing transformative technologies that impacts the Platform’s performance

Work closely with Recruiting to expand the team, including sourcing candidates,

interviewing candidates, participating in conferences/events and on-boarding new employees

Develop and drive long-term strategies around utilizing ecosystem, including the Ads system as/when relevant

REQUIREMENTS:

Bachelor’s degree in Computer Science, Electrical Engineering or a related field

4+ years experience leading and managing teams within an engineering organization

2+ years leading and managing Ad Systems

Superb communication and interpersonal skills

Excellent presentation skills

• Create a brand and positioning strategy for the company. Own key P&L goals including TVL, User acquisition, and # users across multiple chains
• Segmentation, targeting, and acquisition strategies across user segments and channels
• Design and implement company brand strategy on social media, including Twitter, Discord, Medium, and Telegram
• Build and execute communications campaigns across different Proof of Staking chains that tell the company story to multiple audiences
• Work with influencers, community to expand the audience and widen the reach of the company
• Design community development and engagement strategies. Manage community managers and implement community strategy

Essential Skills & experience:

• Goal-driven, Structured thinker and Operator
• Experience with Community building across social media
• 1-3 years in growth marketing or product marketing, preferably with experience in the blockchain/cryptocurrency space
• Excellent verbal and written communication skills (English). Multiple languages is a plus.
• Prior community management experience is a plus