Requirements:
- Good verbal and written communication skills and interpersonal skills required
- Software& Application learning abilities
- Any Graduation ( Technical will be preferred)
- Experience in a similar role or experience will be preferred
- Able to promptly answer & support related Phone calls, chats & Emails.
- Good knowledge of Microsoft excel and other tools
Roles & Responsibilities:
- Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
- To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
- Should be able to customers get to the root of their problems quickly.
- Following up with clients to ensure the problem is resolved
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Ability to meet deadlines and prioritize tasks.
- Produce periodic reports of technical support operations to company management.
- Using remote desktop connections to provide immediate support.
- Raising tickets to the technical team as and when required to solve technical issues
- Properly escalate unresolved issues to appropriate internal teams like development and QA teams
- Creating support manuals for end uses for step by step guide for the features

About Competent Groove
About
Connect with the team
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REQUIREMENT:
Location: Hyderabad
Position/Designation: Planning & QS Engineer
Project details : 110no of Triplex Villas. (Total Built up Area is3.35 Lakhs SFT)
New Requirement
Reporting To: Project Manager
JOB PROFILE:
Education: BE Civil
Experience: Years : 6 to 8 years
Area: Strong QS & Billing knowledge with an exposure to
Planning
Key Skills:
1)Planning
Prepare master project schedule
Keep project team updated on the progress versus timelines
Tracking all schedules weekly
Identify actual and potential slippages and prepare recovery plans
2)Document Control
Maintain records for all documents pertaining to the site – drawing transmittals, DBR, MOM, approvals etc
Organize and conduct review meetings
Preparing & circulating weekly & monthly progress report
3)QS &Billing
Valuation of works done periodically and certification of all vendor bills
Track cost variation in order value
Monitor basic price of various materials and track budgets
Monitor and report cost performance through Earned Value
Other Skills:
4) Good Communication Skills
Must have experience in Residential Projects
High end Villas development projects preferred
POSITION: QA Engineer
JOB OVERVIEW:
We are looking for a QA Engineer to assess software quality through Manual and Automated Testing. You will be responsible for finding and reporting software bugs and glitches. You should have a keen eye for details and must be competent in executing test cases. You should also possess excellent communication and problem-solving skills and should be passionate about quality ensuring that our products, applications, and systems work correctly.
WHAT YOU WILL DO:
● Testing life cycle SDLC STLC.
● Analysis of the requirement Design & Implement functional test-cases.
● Reviewing software requirements and preparing test scenarios.
● Executing tests on software usability.
● Analyzing test results on database impacts, errors or bugs, and usability.
● Preparing reports on all aspects related to the software testing carried out and reporting to the design team.
● Interacting with clients to understand product requirements.
● Participating in design reviews and providing input on requirements, product design, and potential problems.
● Ensure complete test -coverage, interact with Product management development team & different stakeholders.
● Involve in Test-plan, Test scenario Test strategy review. Participate in the defect triage call, use the existing Tool & built the new Test script
● Hands-on API testing with REST Assured, Postman, Swagger.
● Should be having a good Analytical Skill.
● Should be expert in SQL severRedshift & web service testing.
● Expert in Agile & waterfall methodology & feature file writing.
● Assist in setting up & built the new Test- environments.
● Helping in new processes & procedures.
● Candidate must have good understanding of Automation Framework
● Test Execution (Expert) - Deep dive into large volumes of data comparison validation
● Test Framework (Expert) - Solid understanding of Test Phases, Type of testing to be undertaken & be able to perform them. Risk gate assessments for entry & exit criteria's. Test outputs - plan, cases, results, sign off reports.
REQUIRED SKILLS
● Must have strong experience working in the Software Testing field throughout the career across all phases of software development life cycle.
● SAAS application testing experience
● Must have exposure as well as hands on experience of manual as well as performance testing for various web based, mobile based and desktop-based Software Products and Application projects.
● Must have strong hands-on experience of various types of testing including end to end functional testing,UIUX, Performance, Security, Architecture, Websites and Performance testing etc.
● Must have led various software testing projects end to end including Test Plans & Test Cases
preparation, Effort Estimation, Test Reporting, Project Coordination activities for various projects.
● Knowledge of Database testing over MySQL or other relational non-relational databases is a plus.
● Strong experience with Automation tools including Selenium and others for testing Web basedRESTAPIsWeb ServicesSchedulersBatches & Event driven applications.
● Knowledge of at least one Programming language & coding on an Automation framework is plus.
● Must have familiarity to leading tools for requirement management, test case management, bug
management and version control.
● Should have strong documentation and verbal communication skills and excellent aptitude.
● Good to have: JIRA, Lean FT, Jenkins
About Medvarsity
Medvarsity is a leader in healthcare education, specializing in upskilling professionals with innovative digital learning solutions. We are expanding our Inside Sales team to help drive growth and support our learners.
Key Responsibilities
- Handle inbound and outbound sales calls with prospective and existing customers.
- Engage in tele sales activities to promote Medvarsitys healthcare courses and products.
- Achieve monthly and quarterly sales targets set by the management.
- Maintain strong follow-up with leads through calls, emails, and messages.
- Understand customer requirements, provide product information, and guide them through enrollment.
- Learn about new courses and healthcare related educational products to effectively communicate with clients.
- Update daily sales reports and customer details in the CRM system.
- Collaborate with the marketing team for effective lead management.
Required Skills & Attributes
- Excellent spoken communication skills in both English and Hindi.
- Ability and willingness to engage in outbound (cold calling) and inbound sales calls.
- Quick learner and receptive to training in healthcare education products.
- Confident, persuasive, and target-oriented approach.
- Basic computer and CRM software skills.
- Resilience to handle objections and turn prospects into enrollments.
Qualifications
- Graduation in any discipline (preferred, not mandatory for exceptional communicators).
- Prior experience in inside sales, tele sales, or customer service is a plus. Freshers showing strong communication are welcome
- EdTech industry or similar kind of B2C sales would be preferable.
Conversation Designer
The Opportunity
Digit88 is establishing a new product development team for its US based partner and helping multiple clients achieve their AI and automation goals by designing effective, innovative, and delightful conversational experiences.
Job Profile:
Digit88 is looking for an enthusiastic, self-motivated, hands-on Conversational Designer to help kickstart the offshore conversational design team for our partner. Candidates must be responsible for designing the user experience of a virtual assistant. They ensure that the virtual assistant is conversationally engaging, impactful for the end-user, and matches the voice of the brand. Experience with a fast-paced India/US product start-up or a product engineering/design company who is capable of making user-centric design, having knowledge of NLP & customer journeys is desired. Applicants must have a passion for AI, be highly motivated and organized, able to work as part of a team, and also possess the ability to work collaboratively in a dynamic environment.
Roles and Responsibilities:
- Design effective, innovative, and delightful conversational experiences using user-centric design methodologies
- Work with major enterprise brands to understand their business goals, their customer personas and intents to define an automation roadmap
- Research and analyze intents and the associated customer journeys. Evaluate when bots are appropriate and in what form
- Create bot design documents, including bot personas, example dialogs, conversation flow diagrams, error handling patterns
- Define the intent portfolio for natural language understanding and how it maps in to conversation designs ● Review customer transcripts to identify gaps in the conversation design; modify design patterns to bridge those gaps
- Write copy suitable for automated conversations in the messaging medium
- Interpret bot performance metrics to hypothesize where design changes can be made and tested to drive specific goals
- Review and give feedback on designs from peers, including mentoring colleagues who may or may not be designers
- Create and evangelize conversation design best practice standards, reusable design patterns and processes ● Should be comfortable in a client-facing role, advising customers and evangelizing non-design team members on conversation design best practices, processes, and reusable patterns.
- Demonstrate effective verbal and written communication to internal executives, C-level clients, partners, and team members
Skills Requirements:
- To be successful in this role, you should possess:
- Bachelor’s Degree with experience in design, human-computer interaction (HCI), or equivalent
- professional experience
- At least 1 year prior experience in bot strategy, conversation design, and AI optimization.
- We consider diverse backgrounds - prior UX Content Strategy, Information Architecture, or UX Writing
- experience
- Strong prioritization skills.
- Excellent mastery of verbal and written english language.
- Knowledge of Natural Language Understanding technologies and platforms such as Dialog Flow, Watson,
- LUIS, etc. and how it impacts conversation designs
- Knowledge of messaging channels such as web messaging, SMS, Whatsapp, etc. and what the advantages
- and disadvantages are of each
- Contact center and/or customer service experience a plus
Job Title: HR Recruiter
Location: Hyderabad - Work from Office
Company: InfoGrowth
About Us: InfoGrowth is a dynamic and innovative company dedicated to driving success through data-driven solutions. We are committed to fostering a diverse and inclusive workplace where talent thrives.
Position Overview: We are seeking a motivated and detail-oriented HR Recruiter to join our growing team. The ideal candidate will be responsible for managing the end-to-end recruitment process, from sourcing candidates to onboarding new hires. You will collaborate with hiring managers to understand staffing needs and help build a strong workforce that aligns with our company culture and goals.
Key Responsibilities:
- Talent Sourcing: Utilize various platforms (job boards, social media, networking events) to identify and attract top talent.
- Screening & Interviewing: Review resumes, conduct initial screenings, and facilitate interviews to assess candidates’ qualifications and fit.
- Collaboration: Work closely with hiring managers to develop job descriptions and determine selection criteria.
- Candidate Experience: Ensure a positive candidate experience throughout the recruitment process, providing timely communication and feedback.
- Onboarding: Coordinate the onboarding process for new hires, ensuring they have the necessary resources and support for a smooth transition.
- Data Management: Maintain accurate and organized recruitment records and metrics to track hiring progress and identify areas for improvement.
- Market Research: Stay informed about industry trends and best practices in recruitment and talent acquisition.
Qualifications:
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Proven experience in recruitment, preferably in a corporate environment.
- Strong understanding of HR practices and employment laws.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Proficient in using applicant tracking systems (ATS) and other recruitment tools.
- Strong organizational skills and attention to detail.
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A collaborative and inclusive workplace culture
- Flexible working arrangements
Greeting...!!!
Are you looking for an Immediate job offer?
Job Title: SAP Consultant / Sr. Consultant - Basis
Location: Baner, Pune (WFO)
Experience: 6+ years
Must Have: Implementation and Support project exp
***Only Immediate or serving notice will consider**
Key Responsibilities:
- Implement and support SAP Basis/ALM solutions
- Provide technical expertise in a customer-facing role
- Analyze complex requirements and provide system solutions
- Design, customize, configure, and test SAP systems
- Act as a liaison between client stakeholders and the technical team
- Perform performance monitoring, tuning, and problem resolution
- Assist in SAP upgrades, system refresh, and system copy activities
- Manage SAP parameter changes, operation modes, and logon groups
- Administer SAP databases (HANA, MSSQL, DB2, Oracle)
- Handle incident, problem, and change management processes
- Provide ad-hoc training and user support as needed
- Mentor junior team members and document processes and solutions
Required Knowledge/Skills:
- 6-8 years of experience as a Basis consultant handling ECC/S4HANA on Linux and Windows
- Experience with mid-sized SAP upgrades and system refresh/copy
- Knowledge of AS JAVA Stack and SAP Fiori
- HANA installation and administration experience
- Proficiency in add-on and support pack application and troubleshooting
- TMS administration, configuration, and troubleshooting
- SAP role-based authorization knowledge
- Spool administration and troubleshooting printer issues
- Ability to work in shifts and handle high-priority issues
- Strong understanding of incident, problem, and change management processes
Qualifications:
- Degree or similar qualification
- SAP certification preferred
Interested candidates, please send your resume and cover letter to [contact email] with the subject line "SAP Consultant / Sr. Consultant - Basis Application."
Regards,
Dimple Pal | Talent Acquisition - Executive
Linkedin - www.linkedin.com/in/dimple-pal-218b94147
Are you passionate in coding, art and blockchain? Do you wish to face challenges ahead, develop and deliver features that will be extraordinary towards users? We are looking for experienced developers (blockchain, frontend, backend) to join our team and start a revolution!
About the role as a full stack engineer at Torum, you will be remotely working alongside our core development team from India, Turkey, Malaysia and other regions in the future. A good mindset of forward planning should be cultivated to better your performance!
You will also get involved in constant discussions with our Lead Developer and Operational team members regarding the ideas, concepts as well as feature specifications to further enhance our platform.
Qualifications and Experience location GMT+8 or GMT+5:30
- Ability to work remotely or on-site (if Malaysia)
- More than 2 years of hands-on experience with React JS and Redux
- Ability to communicate (verbally and writing) well with the team in English
- Possess strong logics and understanding to come up with optimum solution in JS programming
- Played an active role in the design and architecture of the solutions
- Experience in creating apps with high priority on user experience
- Passion for best design, developing and coding practices
- Maximizing application performance, uptime, and scalability, maintaining high standards of code quality and thoughtful application design
- Excellent debugging and optimization skills
- Unit/integration testing experience
Highly Favored Personality & Experience
- Passionate
- Eager to learn and explore new things
- Trustworthy, easy-going, and honesty
- Experience with Solidity
- More than 1 year of experience with Web3 JS
- Good software engineering skills, insights, and experience
- Good knowledge of cryptography
- Hands-on experience with back-end framework and database is a bonus (Preferably Node.js and MongoDB)
- Experience in leading, or being a Senior/Lead in the front-end team to build, constantly improve and optimize a commercial level product, with a decent user base is a bonus
- Experience in building large-scale apps like Social Media, E-commerce, etc. where performance, scalability, and availability are the top priorities
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure development is in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Qualifications
- BSc/BE/BTech in Computer Science, Engineering, or a related field
- 3+ years of experience in Spring boot Framework
- Experience with REST- JSON, SOAP/XML is mandatory
- Proven working experience in Java development
- Experienced in Server Side Java, J2EE, Servlets, Spring/Spring boot, JAXB, JAX-WS, MySQL/PostgreSQL, Junit
- Knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate).
- Hands-on experience in designing and developing applications using Java EE
- Platforms with Open Source Frameworks - Spring/Spring boot, XML, Integration with SOAP and RESTful Web Services, WS security.
- Experience with test-driven development
- Experience with GIT and Maven.
- Experience with Spring Security.
- 5-6 years of proven excellence in IT- Business Development or inside sales.
- Mandate experience in Appointment setting.
- Must have B2B sales experience.
- Shift timings- 5:30pm to 2;30 am IST(8:00 am to 5:00 pm US-EST)
- 6:30 pm to 3:30 am IST ( 9:00am to 6:00pm US- EST)
- Tool Handling - LinkedIn Sales Navigator, Hubspot, Salesforce, Outreach etc
- Location - Remote (PAN INDIA)










