Competent Groove
http://competentgroove.comAbout
Company social profiles
Jobs at Competent Groove
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
NodeJS (Node.js)
MongoDB
Express
JavascriptDB Design and Development.
Developing and Designing in Node.js, HTML5, CSS3, MySQL.
The developer will review requirements and design documents to produce estimates and task lists based on those requirements.
Applying SDLC principles when working with or leading a team of developers.
Needs to create mobile and web applications
Responsible for the creation and implementation of a wide variety of mobile and Web-based
Products using Node.js, JavaScript, MySQL, and AJAX.
Troubleshoot, test, and maintain the core product software and databases to ensure strong
optimization and functionality
KNOWLEDGE AND EXPERIENCE
Good Knowledge in Developing Applications using CMS.
Should have knowledge of angularJS
Integrating Payment Gateways, Facebook APIs, Secure login (with social networking accounts).
Experience in developing Web applications using OOPS with Node.js, MySQL, HTML5, JQuery, and Ajax.
Good knowledge of front end technologies such as HTML, CSS, query
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Requirements:
- Good verbal and written communication skills and interpersonal skills required
- Software& Application learning abilities
- Any Graduation ( Technical will be preferred)
- Experience in a similar role or experience will be preferred
- Able to promptly answer & support related Phone calls, chats & Emails.
- Good knowledge of Microsoft excel and other tools
Roles & Responsibilities:
- Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
- To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
- Should be able to customers get to the root of their problems quickly.
- Following up with clients to ensure the problem is resolved
- Maintaining records of each phone call for future reference.
- Offering exceptional customer service and satisfaction.
- Ability to meet deadlines and prioritize tasks.
- Produce periodic reports of technical support operations to company management.
- Using remote desktop connections to provide immediate support.
- Raising tickets to the technical team as and when required to solve technical issues
- Properly escalate unresolved issues to appropriate internal teams like development and QA teams
- Creating support manuals for end uses for step by step guide for the features
Similar companies
About the company
Our story starts with the realization that restaurants making good food, 6 out of 10 times, drop the shutters in front of our very eyes. The thought of letting good food go to waste was heartbreaking. So we at LimeTray, decided to help restaurants by designing and implementing products that help bridge the disconnect between the restaurants & the consumer. In a world that demands convenience, we help restaurants in getting online and provide them tools to engage with customers, increase their reach and improve their operational efficiency. In 3 years, we've become one of the very few global product companies from India with 3500+ satisfied restaurants on board. LimeTray's founding team consists of ISB, NSIT alumni with strong-domain knowledge having built one of the largest online food ordering portal before. LimeTray counts very successful internet entrepreneurs as its angel investors & advisors. We are also backed by Matrix Partners, one of the top 5 VC firms in India
Jobs
2
About the company
We are the fastest growing all-in-one platform for SMB's and digital marketing agencies. We offer services related to CRM, Email, 2-way SMS, phone system, Facebook, Instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 500K businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Team:
Currently we have millions of sales funnels, websites, attributions, forms and survey tools for lead generation. Our B2B customers use these tools to bring in the leads to the HighLevel CRM system. We are working to continuously improve the functionality of these tools to solve our customers’ business needs. In this role, you will be expected to be autonomous, guide other developers who might need technical help, collaborate with other technical teams, product, support and customer success
Some of the perks we offer:
- 100 % remote
- Uncapped leave policy
- WFH setup
- Champion big problems
Jobs
18
About the company
Jobs
5
About the company
Jobs
3
About the company
Jobs
5
About the company
Jobs
5
About the company
Jobs
2
About the company
Bits In Glass (BIG) is an award-winning software consulting firm that helps organizations improve operations and drive better customer experiences. They specialize in business process automation consulting, helping clients unlock the potential of their people, processes, and data.
Jobs
1
About the company
Galvix is a sales tax compliance software company that helps lean finance teams file accurate sales tax returns. They provide expert-assisted software to help businesses tighten filing compliance and stay audit-ready at all times.
Jobs
2
About the company
Jobs
3