icon

Competent Groove Careers

http://competentgroove.com
Founded
2013
Type
Product
Size
20-100
Stage
Raised funding
About
Makers of FeetPort, a SaaS product startup, based in Chandigarh. We deliver solutions for field force automation, business process automation, Sales Force Automation & more. Registered under Startup India & FbStart.
Read more
Connect with the team
icon
Soniya Chauhan
icon
Nitika Sharma
Company social profiles
icon
icon
icon
icon

Jobs at Competent Groove

at Competent Groove
DP
Posted by Soniya Chauhan
Mohali
1 - 4 yrs
₹4L - ₹10L / yr
NodeJS (Node.js)
MongoDB
Mongoose
Express
Javascript
+3 more
Job Description - 
 
Developer will be expected to code, update, debug and optimize SQL
Planning and execution of website/web & mobile application projects.
DB Design and Development.
Developing and Designing in Node.js, HTML5, CSS3, MySQL.
The developer will review requirements and design documents to produce estimates and task lists based on those requirements.
Applying SDLC principles when working with or leading a team of developers.
Needs to create mobile and web applications
Responsible for the creation and implementation of a wide variety of mobile and Web-based
Products using Node.js, JavaScript, MySQL, and AJAX.
Troubleshoot, test, and maintain the core product software and databases to ensure strong
optimization and functionality
KNOWLEDGE AND EXPERIENCE

Good Knowledge in Developing Applications using CMS.
Should have knowledge of angularJS
Integrating Payment Gateways, Facebook APIs, Secure login (with social networking accounts).
Experience in developing Web applications using OOPS with Node.js, MySQL, HTML5, JQuery, and Ajax.
Good knowledge of front end technologies such as HTML, CSS, query
Read more
at Competent Groove
DP
Posted by Soniya Chauhan
Mohali
1 - 2 yrs
₹2L - ₹3L / yr
Technical support
Tech Support
Customer Support
Customer Service

Requirements:

  • Good verbal and written communication skills and interpersonal skills required
  • Software& Application learning abilities
  • Any Graduation ( Technical will be preferred)
  • Experience in a similar role or experience will be preferred
  • Able to promptly answer & support related Phone calls, chats & Emails.
  • Good knowledge of Microsoft excel and other tools

 

Roles & Responsibilities:

  • Supporting the customer through an email ticketing system, live chat and phone calls to resolve customer queries
  • To help solve customer problems and issues maintaining SLAs Troubleshooting technical issues and communicating back to the customer
  • Should be able to customers get to the root of their problems quickly.
  • Following up with clients to ensure the problem is resolved
  • Maintaining records of each phone call for future reference.
  • Offering exceptional customer service and satisfaction.
  • Ability to meet deadlines and prioritize tasks.
  • Produce periodic reports of technical support operations to company management.
  • Using remote desktop connections to provide immediate support.
  • Raising tickets to the technical team as and when required to solve technical issues
  • Properly escalate unresolved issues to appropriate internal teams like development and QA teams
  • Creating support manuals for end uses for step by step guide for the features




 

Read more
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.

Similar companies

DP

Cutshort

https://cutshort.io
Founded
2015
Type
Product
Size
20-100
Stage
Profitable

About the company

At Cutshort, we are building an unconventional startup to connect passionate professionals with each other. Using Artificial Intelligence (AI), gamification and network intelligence, our focus is to reduce noise and give high quality results to our users.


Our recruitment solution was launched first and is seeing good traction 2.20M+ users and ~20000 companies such as Google, Flipkart, Ola, Zomato, Oyo Rooms, HackerRank, BrowserStack have used the platform. So far, more than 8000 positions worth $17,500,000 have been closed by the hiring staff at these companies.


To experience the future, check out our latest product Voila: https://cutshort.io/voila


If you are smart and want to build something as big as LinkedIn, we might have a position for you. But before applying, be sure to read this blog post to see if you'd be a fit..

Jobs

9

DP

Paytm

http://www.paytm.com
Founded
1998
Type
Product
Size
5000+
Stage
Raised funding

About the company

About Us:


Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.


Why join us:

  • Because you get an opportunity to make a difference, and have a great time doing that.
  • You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve.
  • You should work with us if you think seriously about what technology can do for people.
  • We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.


Jobs

29

DP

upGrad

https://www.upgrad.com
Founded
2015
Type
Product
Size
100-500
Stage
Raised funding

About the company

upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.


Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.  

Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:

  • We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
  • We provide structured online courses in collaboration with some of the prominent universities and industry experts
  • We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
  • All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
  • We conduct regular live lectures with the industry experts and the professors
  • Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
  • We provide in-depth feedback on all the assignments, case studies, and projects
  • We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
  • You get access to an alumni network of 3,000+ students across the globe
  • We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
  • Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program



Jobs

22

DP

Simplilearn Solutions

https://www.simplilearn.com/
Founded
2009
Type
Product
Size
500-1000
Stage
Profitable

About the company

Simplilearn is the most popular online boot camp for the teaching of digital skills, and it assists students in learning the abilities necessary to flourish in today's digital economy. They provide intensive training in a range of areas, such as data science, cloud computing, cyber security, digital marketing, and project management, all of which may be completed online. To put it another way, Simplilearn focuses its efforts on niches that are characterized by rapidly advancing technology and standards of practice, as well as a significant disparity between the demand for and supply of qualified individuals.


Simplilearn provides a wide range of comprehensive certification programs, individual courses, and partnerships with some of the most prestigious universities in the world. Through these offerings, the company assists millions of professionals in developing the work-ready skills they need to excel in their careers, as well as thousands of organizations in meeting the employee upskilling and corporate training needs of their businesses. 85 percent of Simplilearn's learners have either advanced in their current jobs or found new ones as a direct result of the program's hands-on, practical approach.

Jobs

24

DP

Adobe Systems

http://www.adobe.com
Founded
1982
Type
Product
Size
500-1000
Stage
Profitable

About the company

Adobe is changing the world through digital experiences. We help our customers create, deliver and optimize content and applications.

Jobs

2

DP

Symantec

http://www.symantec.com
Founded
1982
Type
Product
Size
100-500
Stage
Raised funding

About the company

Symantec provides security products and solutions to protect small, medium, and enterprise businesses from advanced threats, malware, and other cyber attacks.

Jobs

1

Want to work at Competent Groove?
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Learn more