Data Engineer

equired Qualifications:

• Microsoft Dynamics NAV/D365 Business Central: Deep understanding and hands-on experience with Microsoft Dynamics NAV and/or D365 Business Central.

• Implementation Experience: Proven experience in implementing Microsoft Dynamics 365 Business Central.

• MS Dynamics NAV Background: Strong background in MS Dynamics NAV environments.

• C/SIDE and C/AL Proficiency: Expertise in C/SIDE and C/AL programming, particularly in pipeline configuration.

• SQL Knowledge (Desirable): Familiarity with SQL for database interactions and data-related tasks within Dynamics NAV/BC is beneficial but not mandatory.

• Project Management Skills: Ability to manage multiple projects and tasks simultaneously with strong organizational and multitasking abilities.

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Duration: 3 Months

Type: Hybrid(Gurgaon); Paid

Joining: Immediate

Who's a fit:

- Experience with React Native and ReactJS

- Excellent problem-solving and logical thinking

- Completed a degree in Computer Science, Engineering, or related field

- Projects to showcase your skills

**Looking for Immediate Joiners**

Job Details:

Role: Software Developer

Mode of Employment: Permanent

Work Location: Visakhapatnam.

Initially Remote work is allowed

Strong design, and development experience using c#, .net core, Web API, angular, asp.net mvc.

•3+ years of strong development experience using sqlserver/oracle, complex procedures and ssis, ssrs

•Experience working with container based technologies like docker, Kubernetes, openshift and cloud platform - Preferred

•Experience working with DevOps, source code management tools like git, svn, jira, ucd, jenkins. - Preferred

•Experience working with Agile/Scrum/RAD development methodology

•Familiar with cloud-based technologies - Preferred

•Strong technical analytical skills to solve complex problems

•Strategic thinker with excellent interpersonal skills to work across functions and businesses.

• Design, build and deploy effective SSIS packages to validate, synthesize, transform customer data for integrated business planning and analytics
• Understand platform’s data model (table structures, linkages, optimal designs) for designing various planning use cases
• Review and analyse the data provided by customers along with its technical/functional intent and interdependencies
• Participate in the technical design, data requirements gathering and making recommendations on best practices, in case of inaccurate or missing data
• Design and automate the data loading and insights generation process with intelligent checks and balances for sustained value delivery
• Create and execute test plans,document issues and track progress at resolving issues.

Job Description:

QA automation is a key component of Kaplan's ability to quickly launch high-quality, innovative education products to our students. As an integral member of a cross-functional Agile team, you will use industry-standard tools and frameworks to conduct functional and performance testing on web applications, mobile applications, and APIs.

In this role you will:

• Develop automated mobile application test scripts that are robust, performant, and maintainable using Appium, Espresso, XCUITest or other tools.
• Ensure that applications and APIs developed by the team are reliable and meet user’s needs
• Work closely with developers, designers, and devops to meet team commitments
• Manage the timeline and status of the software release process
• Work with the Tech Lead to improve software development and quality assurance processes
• Provide the product owner with information they need to prioritize features (e.g., effort estimates, alternatives, technical risk)
• Work closely with developers to learn implementation details about product feature and perform releases
• Provide production support of software products by investigating and recreating reported defects
• Work closely with stakeholders to implement with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing

You must have:

• Minimum 5 or more years of software testing and quality assurance
• BS/MS in a relevant field (Computer Science, Engineering) or equivalent experience
• A Good understanding of the mobile devices, their peripheral devices, networks etc.
• A Good understanding of the Android and iOS designs and its components.
• Hands on experience with emulators, simulators.
• Hands on experience by testing mobile app performances with automation application testing tools.
• Well versed with different types of Performance Testing like : Load Testing, Stress Testing, Volume Testing, Capacity Testing, Reliability Testing. etc
• Experience in developing end to end system level automation and tools design
• & development
• Experience with mobile automated testing frameworks, such as Appium, Espresso, or XCUITest.
• Strong experience working with Selenium WebDriver either with TestNG, Junit or Nunit.
• Hands on Experience in building automation framework for Android and IOS.
• Good experience & knowledge of any one Language Java or Python/C#.
• Experience with API testing and performance testing with tools such as JMeter, Rest Assured or Soasta
• Familiarity with standard web and mobile architectures, both hardware and software
• Drive adoptions of best practices in code, testing and maintainability.
• Proficient with Devops and concept for example : Jenkins, Git and Docker
• Familiarity with Amazon Web Services is a plus.
• Experience with the entire software lifecycle - requirements capture, analysis, design, implementation, quality assurance, deployment, and maintenance
• Perform Mobile test task estimation, test execution, Regression testing, Functional System testing
• Excellent oral and written communication skills
• Good analytical and problem solving skills
• Be motivated to meet commitments and deliver the highest value possible

About the job

     As the AGM - Retention, you will be responsible for developing and implementing our marketing strategy for player retention on the platform. You will consistently execute, learn, and iterate result-oriented marketing campaigns to ensure player retention on the platform and optimum utilization of all resources. Ideate and execute innovative campaigns for player retention on the platform. You will need to strategize and implement various promotional offers and bonus offers to increase deposits and ARPU. Leading a team of marketing specialists, you will work with senior leadership across functions and ensure we achieve industry-leading revenue and budget targets consistently.

Responsibilities

• Develop and implement a cohesive marketing plan for player retention through various platforms.
• Create aggressive monthly and quarterly retention plans and ensure we meet them.
• Ideate and execute innovative campaigns for player retention on the platform. Strategizing and implementing various promotional offers and bonus offers to increase deposits and ARPU.
• Track the effectiveness of ongoing campaigns through regular reporting that includes details of customer behavior, usage, and spend.
• Analyse the customer journey and identify key touchpoints in the customer's interaction to optimize customer activation and retention. 
• Prepare regular reports and presentations on marketing metrics.
• Conduct market analysis to identify challenges and opportunities for growth.
• Provide guidance and ideas to organize effective marketing events.
• Conduct thorough competitive analysis to stay informed and ahead of the competition.

Requirements

Qualifications

• Demonstrable experience in a senior role leading customer retention as well as designing and implementing successful marketing campaigns.
• Thorough knowledge of SEM, Facebook and CRM tools like CleverTap, Web-engage, etc.
• Advanced Excel skills, and knowledge of SQL and tableau is preferable.
• Ability to creatively solve business problems through strategic and innovative approaches.
• Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects.
• Highly analytical with the ability to collate, analyse, and present data and drive clear insights into decisions that improve KPIs.
• Ability to effectively communicate and manage relationships with senior management, company divisions, and partners.
• Ideally, should have gaming or e-commerce industry experience.

About BLITZPOKER

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

In India, majority- owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

• 4+ years of experience
• Excellent technical skill on Salesforce or similar applications which include building customized applications using JAVA, MIcroservices, Apex classes and Triggers, Visualforce Pages, Apex Jobs, Lightning Component, Integration, Process Builder or configure components/Flexi pages to implement expected functionality.
• Worked with different tools like Copado, Data loader, Jira, VS Code, Eclipse, SonarQube, etc.
• Able to Manage deployment activities, code review, and deployment using data loader
• Implementation of Entitlement and Milestones, platform events, visual flows, etc.
• Implement web services using REST API/SOAP API.
• Inbound / Outbound Integration.
• Involvement in Solution designing and Estimations.
• Create Email Templates, Page Layouts, Record Types, Custom Fields, Lightning Record Pages, etc.
• Performed pre-deployment and post-deployment activities.
• Experience in Workflows, custom metadata
• Implementing DevOps in Enterprise application
• For Support Developer – Problem-solving mindset

Good to have –

• BFSI industry experience
• Agile project management experience