IT Sales Executive

Job Role: Lead and manage the Sales process, ensuring team performance and customer satisfaction.

Job Title: Team Leader

Experience: Minimum 7 years of work experience

Age: 30 to 45 years

Type of position: Full-Time

Education Requirement: Graduate degree required.

Location: Work from Office 

Experience Required:

Must Have:

1. Minimum 3 years of experience in a Team Leader role.
2. Experience of involvement in driving the team of Revenue Functions.
3. Experience of Call Centre. 
4. Strong leadership and team management skills.
5. Understanding of Call Centre Matrix.
6. Average communication and interpersonal skills.
7. Ability to handle customer escalations and ensure satisfaction.
8. Knowledge of industry-specific tools and CRM systems

Job Description:

1. Lead and manage the team to meet and exceed Sales targets.
2. Monitor and analyze team performance, providing feedback and coaching as necessary.
3. Handle escalated customer issues, ensuring a swift and satisfactory resolution.
4. Collaborate with other departments to ensure a seamless sales process.
5. Maintain up-to-date knowledge of industry trends and customer needs.
6. Prepare and present regular reports on team performance and Dept. metrics.
7. Maintain the Conversion Ratios in Sales Matrix i.e. Lead to Deal and Deal to Won Agent wise etc.
8. Maintain Agent Wise revenue Pipeline.

Job Title: Customer Support Manager

Timings- 10AM- 7PM (Monday to Friday)

About Our Client:

Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.

Job Summary:

They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.

Key Responsibilities:

• Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
• Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
• Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
• Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
• Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
• Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
• Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.

Requirements:

1. Minimum 1 year of experience in a customer support role.

2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.

3. Strong problem-solving abilities and attention to detail.

4. Familiarity with customer service software and tools.

5.Passionate about working in a startup environment and contributing to the company’s growth.

6.Ability to multitask and manage time effectively.

Position: Oracle EBS Functional Consultant

Location: Gurgaon, India

Experience: 5+ Years

Salary Band - Till 28 lakhs/ Year

About the Company:IntraEdge is a leading provider of IT solutions, known for our commitment to excellence and innovation. We are looking for an experienced Oracle EBS Functional Consultant specializing in finance modules to join our team in Gurgaon.

Key Responsibilities:

• Finance Modules Expertise: Provide functional consulting for Oracle EBS Finance modules including General Ledger, Accounts Payable, Purchasing, iProcurement, Fixed Assets, and Sub Ledger Accounting.
• Client Advising: Advise clients on system setups, configurations, and best practices to optimize their use of Oracle EBS.
• Functional Specifications: Prepare detailed functional specification documents for new enhancements, customizations, and functionalities.
• Testing and Validation: Conduct thorough testing of enhancements and new functionalities to ensure they meet business requirements and function correctly.
• Conversion Activities: Lead and manage data conversion activities, ensuring accurate migration of data from legacy systems to Oracle EBS.
• Interface Activities: Develop and manage interfaces between Oracle EBS and other systems, ensuring seamless integration and data flow.
• Roll-Out Implementation: Participate in the roll-out implementation of Oracle R12 Financial modules, with hands-on involvement in at least 3 full-cycle projects.
• User Training: Provide training and support to end-users, ensuring they are equipped to effectively use the Oracle EBS system.
• Continuous Improvement: Identify opportunities for process improvement and system enhancements to maximize the value delivered by Oracle EBS.

Required Qualifications:

• Experience: Minimum of 5 years of experience as an Oracle EBS Functional Consultant.
• Education: Bachelor’s degree in Finance, Accounting, Information Technology, or a related field.
• Projects: Experience with at least 3 full-cycle roll-out implementation projects of Oracle R12 Financial modules.
• Technical Skills: Strong understanding of Oracle EBS architecture, configuration, and integration points.
• Documentation: Proficient in preparing detailed functional specification documents.
• Problem-Solving: Excellent analytical and problem-solving skills with a detail-oriented approach.
• Communication: Strong verbal and written communication skills, with the ability to effectively collaborate with clients and team members.

Preferred Qualifications:

• Certifications: Oracle EBS certifications are highly desirable.
• Industry Experience: Experience in [specific industry relevant to your company, if any].
• Project Management: Familiarity with project management methodologies and tools.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

Location Bangalore and Noida / Hybrid

QUALIFICATION REQUIRED: B. Tech/B.E. in CS or IT or any related degree in computer programming 

EXPERIENCE REQUIRED: 4+ years EMPLOYMENT TYPE: 

Full-Time ROLES AND RESPONSIBILITIES: 

• Implement product features that are secure, scalable, robust and easy to implement and maintain. 
• Work independently within self-organizing Agile teams 
• Development and Implementation of web applications 
• Plan and identify solutions and risks in assigned work. 
• Be responsible for implementing features, providing bug fixes, and reviewing code quality to ensure they work well at the cloud scale.
• Take pride in ownership in code and product features delivered. 

Skills: 

Must Have Skills 

Angular 8+ ,NoSQL, Mongodb and Javascript 

Expertise on the Microsoft technology stack .Net, C# and REST APIs (.net framework 4.5+) SQL Server & DB semantics. (Couchbase will be a plus) OAuth standard /Bitbucket and Azure Strong experience in deployment of solution on cloud 

Good to Have Skills

 Good communication skills.(life science exp is a plus) 

Good understanding of project architecture and software development Knowledge of design user friendly interface processes.

 Good knowledge of Client-side scripting – JavaScript and JQuery, AngularJS. Ability to deliver software and artifacts independently 

Exposure to Big Data and cloud environment 

COMPETENCIES: 

Communicating with Influence : Strong interpersonal skills, with an ability to do client interactions 

Analysis & Problem solving : Capitalizes on opportunities to pursue value. Brings issues out in open so that all concern can address and find solution

Working in Partnerships/ team player : Building professional relationships with members of the client team 

Professional Expertise Development :  Has an open and learning mindset. Adapts to new learning approaches and methods

Backend - Software Development Engineer III

Experience - 7+ yrs

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for passionate software engineers eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?

You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer’s technical teams and MongoDB solutions Architects.

Location - Chennai or Bangalore

• Relevant experience of 7+ years building high-performance back-end applications with at least 3 or more projects delivered using the required technologies
• Good problem solving skills
• Strong mentoring capabilities
• Good understanding of software development life cycle
• Strong experience in system design and architecture
• Strong focus on quality of work delivered
• Excellent verbal and written communication skills

Required Technical Skills

• Extensive hands-on experience building high-performance web back-ends using Node.Js and Javascript/Typescript
• Strong experience with Express.Js framework
• Working experience with Python web app development or python scripting
• Implementation experience in monolithic and microservices architecture
• Hands-on experience with data modeling on MongoDB and any other Relational or NoSQL databases
• Experience integrating with any 3rd party services such as cloud SDKs (AWS, Azure) authentication, etc.
• Hands-on experience with Kafka, RabbitMQ or any similar technologies.
• Exposure into unit testing with frameworks such as Mocha, Chai, Jest or others
• Strong experience writing and maintaining clear documentation

Good to have skills:

• Experience working with common services in any of the major cloud providers - AWS or GCP or Azure

Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies

Location: Pune (Work from home till Pandemic)

Skills: Java, Spring, Hibernate, MySQL,

Backend Skills – Java Spring Boot, JSP, MySQL, Document DB

Frontend Skills – ReactJS

Good to have ( Not Mandatory ) – Python.

Job Description:

• Hands on experience in designing and developing applications using Java
• Hands on experience in Spring, Hibernate, Micro-Services and MySQL
• Object Oriented analysis and design using common design patterns.
• Familiarity with build tools like Maven
• Proficient understanding of code versioning tools, such as Git
• Experience in Java Development
• Good to have experience or Basic knowledge in ReactJs but not mandatory

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App help students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high performance environment that emphasizes on spreading the BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, counsel the students on learning pedagogies and the BYJU’s personalised learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you an exposure to the best of inside-sales and direct-sales. Please download the BYJU’s Learning App to understand the magic of the BYJU’s courses which has been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

1- Must have experience in all kind of customization work in Magento

2- Must have experience in Magento 1 & Magento 2

3- Must have experience in PHP

4- Must have magento theme customization experience

5- Must have maganto extension integration experience

6- Must completed at least 10 project(around) in magento

7- Must work independently or with minimal supervision